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5.0 - 10.0 years
12 - 22 Lacs
pune, mumbai (all areas)
Work from Office
BMC Helix Admin with 8+ years of experience in managing, configuring, and optimizing BMC Helix ITSM solutions Expertise in IT service management, automation, and integration Ensuring the reliability, scalability, and performance of our ITSM platform.
Posted 3 months ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
Genpact is a global professional services and solutions firm with over 125,000 employees in more than 30 countries. We are driven by curiosity, agility, and the desire to create lasting value for our clients, including Fortune Global 500 companies. Our purpose is the relentless pursuit of a world that works better for people, and we achieve this by serving and transforming leading enterprises with our deep business knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Lead Consultant, specializing in BMC TrueSight/Helix Operations Management. As a skilled specialist in BMC TrueSight/Helix, you will join ou...
Posted 3 months ago
4.0 - 8.0 years
6 - 10 Lacs
mumbai
Hybrid
BMC Helix - Consultant Job Title: BMC Helix L2 & L3 Engineer Location: Mumbai Helix ITSM + CMDB: • Strong experience in administering and configuring BMC ITSM modules Incident, Change, Problem, Request Management, Service Level Management. • Hands-on experience in developing new applications on AR system or Innovation suite and customize out of the box BMC ITSM modules • Worked on Integration between BMC ITSM and external system using WS, Rest APIs • Handson experience in developing services and workflows in BMC Digital Workplace. • Hands-on experience on CMDB common data model and asset management. • Hands-on experience on creation and managing Normalization and Reconciliation • Hands-on ex...
Posted 3 months ago
8.0 - 13.0 years
20 - 30 Lacs
bengaluru
Hybrid
Job Title: ITSM Integrations & Automation Specialist ( Focusing BMC Helix) Roles & Responsibilities: Design, develop, and customize solutions within the BMC Helix ITSM suite (including Smart IT, Digital Workplace, and CMDB). Build and maintain REST API and web service integrations between Helix and third-party platforms. Implement automation workflows using BMC Innovation Suite, Business Workflow, or custom scripts. Create and manage data transformation logic , integrations using Pentaho, Integration Service, or native BMC connectors. Optimize incident, change, problem, knowledge, and service request management processes. Perform unit testing, documentation , and deployment of developed func...
Posted 3 months ago
10.0 - 15.0 years
25 - 40 Lacs
pune
Work from Office
Position : ITIL SME Location : Viman Nagar, Pune (Work From Office) Mode of Hiring : Permanent Industry : Information Technology & Services Headquarter : Doha, Doha Working Days : Sunday Thursday Weekends : Friday & Saturday Responsibilities : Design, implement, and optimize ITIL processes, ensuring alignment with organizational objectives. Lead process improvement projects focused on ITIL areas such as Incident Management, Problem Management, Change Management, and Service Request Management. Provide expertise in ITIL process integration with organizational workflows and tools. Analyze the service requests to automate or left shift the tickets. Analyze the incidents, find opportunities to m...
Posted 3 months ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
You are an experienced BMC Helix Architect with over 8 years of hands-on expertise in BMC Helix and ServiceNow platforms. You excel in designing, architecting, and implementing scalable solutions using BMC Helix ITSM/ITOM modules. Your role involves leading technical discussions and solution workshops with clients and internal stakeholders to develop and maintain architecture blueprints, solution roadmaps, and integration strategies. Your responsibilities include integrating BMC Helix with ServiceNow and other enterprise platforms while ensuring optimal performance, scalability, and security of the BMC Helix environment. You provide technical leadership, mentorship, and best practice guidanc...
Posted 4 months ago
8.0 - 13.0 years
0 Lacs
karnataka
On-site
As an experienced candidate with 8 to 13 years of relevant work experience, you will be responsible for working with CMDB (Configuration Management Database) and related tools. Your primary skills should include expertise in CMDB, CMDB Modules, CMDB Tools, and specifically BMC Helix. Your role will involve effectively managing and maintaining the CMDB, ensuring accurate and up-to-date information within the database. You will be expected to collaborate with various teams to implement CMDB best practices and support the overall configuration management processes of the organization. Having a deep understanding of CMDB concepts and hands-on experience with BMC Helix will be crucial for success...
Posted 4 months ago
5.0 - 7.0 years
15 - 20 Lacs
Pune
Work from Office
Manage SAP BW/DataSphere operations Resolve incidents Optimize workflows, support upgrades, and ensure system reliability while collaborating across teams and documenting best practices. Required Candidate profile Exp SAP operations expert with 5+ years in BW/DataSphere, strong troubleshooting and automation skills, and proven ability to manage incidents, optimize processes, and collaborate cross-functionally.
Posted 4 months ago
3.0 - 5.0 years
15 - 20 Lacs
Pune
Work from Office
3+ yrs in BI operations Strong in BI monitoring and cross-functional collaboration. Monitor & Support BI systems Resolve incidents, Optimize workflows Ensure data reliability across tools Example - (Qlik, Power BI, Tableau, and SAP Analytics Cloud.) Required Candidate profile 3+ yrs in BI operations with hands-on in Power BI, Qlik & Tableau. Skilled in troubleshooting, data modeling, ETL, and incident resolution. Strong in BI monitoring and cross-functional collaboration.
Posted 4 months ago
6.0 - 10.0 years
8 - 15 Lacs
Bengaluru
Hybrid
Job Title: BMC Helix Technical Specialist About the Role We are seeking a skilled BMC Helix Technical Specialist to join our team in Bengaluru. The ideal candidate will have in-depth experience in BMC Helix components, including ITSM, Smart IT, Innovation Studio, CMDB, and integration and automation solutions. You will be responsible for development, customization, and administration of the Helix platform to support business-critical ITSM functions. Mandatory Skills BMC Helix ITSM (Administration & Development) BMC Helix Smart IT BMC Helix Innovation Studio Digital Workplace Catalog (DWPC) Digital Workplace Advanced (DWPA) CMDB Development Integration & Automation Roles & Responsibilities De...
Posted 5 months ago
4.0 - 9.0 years
12 - 20 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : BMC Helix Developer Qualification : BE / B.tech Relevant Experience : 4 to 10 Years Must Have Skills : BMC Helix Development Good to Have Skills : BMC Remedy Development and customizations Roles and Responsibilities : In-depth knowledge of BMC Remedy ITSM and Helix platforms. Expertise in fresh implementations of the Helix platform and migrating from Remedy. Proficiency in Discovery, CMDB, Helix GPT, Digital Workplace, and virtual agents. Strong experience with API-based integrations (REST, SOAP) and third-party system connectivity.. Location : Hyderabad CTC Range : As per market stand...
Posted 5 months ago
6.0 - 8.0 years
18 - 20 Lacs
Bengaluru
Work from Office
Hi all, We are hiring for the role BMC Helix Technical Specialist Experience: 6 - 8 Years Location: Bangalore Notice Period: Immediate - 15 days Skills: Mandatory Skills: ITSM BMC Remedy Helix Development Integrations BMC Helix ITSM Administration & Development BMC Helix Innovation Studio DWPA CMDB Integration Helix Dashboard Must have 8+ years of experience in development, implementation, and sustained support of the BMC Helix components like ITSM, Smart IT, Innovation Studio and writing custom workflows using Remedy forms and objects like Active Links, Filters, and Escalations Solid understanding of ITSM processes and Integration techniques. Strong Knowledge of ITSM Module Like Incident, C...
Posted 5 months ago
1.0 - 3.0 years
5 - 13 Lacs
Bengaluru
Work from Office
Position Title : Service desk Engineer REPORTING TO: Service Desk Manager Environment Testing Europe WORKING LOCATION: Bangalore - India OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Environment Testing Europe. You will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new infrastructure. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsof...
Posted 5 months ago
4.0 - 6.0 years
10 - 20 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Role & responsibilities: :- As an ITSM Consultant, you deliver critical implementation and operational support for enterprise software solutions, helping BMC clients maximize value and ensure platform stability. Strong experience in administering and configuring BMC ITSM modules Incident, Change, Problem, Request Management, Service Level Management. Hands-on experience in developing new applications on AR system or Innovation suite and customize out of the box BMC ITSM modules Worked on Integration between BMC ITSM and external system using WS, Rest APIs Handson experience in developing services and workflows in BMC Digital Workplace. Hands-on experience on CMDB common data model and asset ...
Posted 6 months ago
6.0 - 10.0 years
20 - 22 Lacs
Bengaluru
Hybrid
Hi all, We are hiring for the role BMC Helix Technical Specialist Experience: 6 - 8 Years Location: Bangalore Notice Period: Immediate - 15 Days Skills: Mandatory Skills: ITSM BMC Remedy Helix Development Integrations Job Description: The BMC Helix Technical Specialist is responsible for development, administration and also customizing and extending the platform to meet specific business needs and administer to ensure the smooth functioning and security of the BMC Helix environment (ITSM, Smart IT, Dashboard, Innovation Studio) The BMC Helix Technical Specialist is responsible for development, administration and also customizing and extending the platform to meet specific business needs and ...
Posted 6 months ago
6.0 - 10.0 years
14 - 17 Lacs
Bengaluru
Hybrid
Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 6 to 9 years of experience in ITSM,Problem Management,Root Cause Analysis,Proactive Problem Management, Reactive Problem Management,BMC Helix ,Dynatrace to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details ...
Posted 6 months ago
7 - 10 years
12 - 20 Lacs
Kochi, Pune
Hybrid
BMC Helix Operation Management 8+ years hands on experience in Implementing / Administering and configuring BHOM. Should have good communication and customer interaction skills. Should have extensive expertise in Implementation\High Level and Low-Level Design Documentation of BHOM. Install and configure the BMC Helix Operation Management platform, including components and integrations. Experience in integrating with AD / SSO and configuring Role based access control. Implementation knowledge on Dynamic Service Modelling. Experience with BHOM Intelligent Integrations in ingesting metrics, events, and topology data from multiple sources (Dynatrace, Datadog, Solarwinds, AppDynanics, vRops). Exp...
Posted 7 months ago
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