11 Bmc Helix Jobs

As an experienced candidate with 8 to 13 years of relevant work experience, you will be responsible for working with CMDB (Configuration Management Database) and related tools. Your primary skills should include expertise in CMDB, CMDB Modules, CMDB Tools, and specifically BMC Helix. Your role will involve effectively managing and maintaining the CMDB, ensuring accurate and up-to-date information within the database. You will be expected to collaborate with various teams to implement CMDB best practices and support the overall configuration management processes of the organization. Having a deep understanding of CMDB concepts and hands-on experience with BMC Helix will be crucial for success in this position. Strong analytical and problem-solving skills will also be necessary to troubleshoot any issues related to the CMDB and ensure smooth operations. Overall, this role offers you the opportunity to leverage your CMDB expertise and contribute to the effective management of configuration data within the organization.,

Manage SAP BW/DataSphere operations Resolve incidents Optimize workflows, support upgrades, and ensure system reliability while collaborating across teams and documenting best practices. Required Candidate profile Exp SAP operations expert with 5+ years in BW/DataSphere, strong troubleshooting and automation skills, and proven ability to manage incidents, optimize processes, and collaborate cross-functionally.

3+ yrs in BI operations Strong in BI monitoring and cross-functional collaboration. Monitor & Support BI systems Resolve incidents, Optimize workflows Ensure data reliability across tools Example - (Qlik, Power BI, Tableau, and SAP Analytics Cloud.) Required Candidate profile 3+ yrs in BI operations with hands-on in Power BI, Qlik & Tableau. Skilled in troubleshooting, data modeling, ETL, and incident resolution. Strong in BI monitoring and cross-functional collaboration.

Job Title: BMC Helix Technical Specialist About the Role We are seeking a skilled BMC Helix Technical Specialist to join our team in Bengaluru. The ideal candidate will have in-depth experience in BMC Helix components, including ITSM, Smart IT, Innovation Studio, CMDB, and integration and automation solutions. You will be responsible for development, customization, and administration of the Helix platform to support business-critical ITSM functions. Mandatory Skills BMC Helix ITSM (Administration & Development) BMC Helix Smart IT BMC Helix Innovation Studio Digital Workplace Catalog (DWPC) Digital Workplace Advanced (DWPA) CMDB Development Integration & Automation Roles & Responsibilities Develop, implement, and support BMC Helix ITSM, Smart IT, Innovation Studio, and related modules Customize workflows using Remedy forms, Active Links, Filters, Escalations Manage and administer ITSM modules like Incident, Change, Problem, SRM, Work Order, SLM, Release Provide technical assistance for incident tickets, configuration, screen tailoring, LDAP, data imports Troubleshoot logs (SQL, API, Filter, Active Links) and deliver robust solutions Configure complex SRDs, maintain CMDB and Asset Management modules Ensure smooth platform operations through performance tuning and preventative maintenance Work on integration via Web Services & REST APIs Contribute to architecture, automation, and discovery tasks Open to 24x7 shift work as required

About Client Hiring for One of the Most Prestigious Multinational Corporations! Job Description Job Title : BMC Helix Developer Qualification : BE / B.tech Relevant Experience : 4 to 10 Years Must Have Skills : BMC Helix Development Good to Have Skills : BMC Remedy Development and customizations Roles and Responsibilities : In-depth knowledge of BMC Remedy ITSM and Helix platforms. Expertise in fresh implementations of the Helix platform and migrating from Remedy. Proficiency in Discovery, CMDB, Helix GPT, Digital Workplace, and virtual agents. Strong experience with API-based integrations (REST, SOAP) and third-party system connectivity.. Location : Hyderabad CTC Range : As per market standards Notice period : Immediate-90 days Shift Timing : General Shift Mode of Interview : Virtual Mode of Work : Work from office Bhuvaneshwari Senior Analyst Black and White outsourcing Pvt Ltd Bangalore, Karnataka,INDIA. bhuvaneshwari@blackwhite.in | www.blackwhite.in

Hi all, We are hiring for the role BMC Helix Technical Specialist Experience: 6 - 8 Years Location: Bangalore Notice Period: Immediate - 15 days Skills: Mandatory Skills: ITSM BMC Remedy Helix Development Integrations BMC Helix ITSM Administration & Development BMC Helix Innovation Studio DWPA CMDB Integration Helix Dashboard Must have 8+ years of experience in development, implementation, and sustained support of the BMC Helix components like ITSM, Smart IT, Innovation Studio and writing custom workflows using Remedy forms and objects like Active Links, Filters, and Escalations Solid understanding of ITSM processes and Integration techniques. Strong Knowledge of ITSM Module Like Incident, Change, Problem, SRM, Work Order, SLM, Release management Provide creative solutions to resolve business problems via customer requirements based on system capability, process gaps (ITSM/ITIL) and cultural challenges. If you are interested drop your resume at mojesh.p@acesoftlabs.com Call: 9701971793

Position Title : Service desk Engineer REPORTING TO: Service Desk Manager Environment Testing Europe WORKING LOCATION: Bangalore - India OVERALL OBJECTIVES: As part of the IT Infrastructure Support Team for Environment Testing Europe. You will join a growing international team to work on maintenance of newly deployed segregated IT User Zones and Application Availability Groups servers, end user device management and Cloud infrastructures. Your role will be to support daily operations tasks and to support project workload including design & implementation of new infrastructure. You will collaborate with number of different IT Support and Delivery Teams on daily basis. It will require Microsoft Server & Client OS, Azure, SCCM and Intune engineering skills. Open mind and ability to cooperate with multiple individuals in a multicultural environment is essential. SPECIFIC ASSIGNMENTS : As part of the Environment Testing Europe Team you will act as primary contact to support infrastructure regarding: Workplace related queries and issues. M365 problems (Outlook, Office, Teams, OneDrive, SharePoint, Windows). Identity and Access Management queries. Infrastructure related problems for service provided to Environment Testing Europe. Applications related problems requiring triage to respective application support group. Main activities, but not limited to, are: Register, classify, route, follow-up and resolve request according to internal processes. As 1st Level Support Provides technical support to end-users by identifying problems, researching and answering questions, troubleshooting problems or forward them to the 2nd level support Own the incoming requests and manages escalations. Support in creation operational documents/instructions for Service Desk team. Identify and document Workarounds. Support maintenance and accuracy of Knowledge articles available for end-users via service portal. Identify candidates for Service Catalogue items based on commonly requested items by end users. REQUIRED SKILLS : An ideal candidate should have: 2+ years of experience in Service Desk agent function. Basic understanding of Azure Cloud and M365. Excellent communication and interpersonal skills. Very good command of English written and spoken. Can do approach and capability to work in dynamically changing environment. Below skills will be an advantage: Service Now, BMC Helix knowledge. ITIL Foundation certificate. Azure Cloud knowledge. File name: Page 1 of 2

Role & responsibilities: :- As an ITSM Consultant, you deliver critical implementation and operational support for enterprise software solutions, helping BMC clients maximize value and ensure platform stability. Strong experience in administering and configuring BMC ITSM modules Incident, Change, Problem, Request Management, Service Level Management. Hands-on experience in developing new applications on AR system or Innovation suite and customize out of the box BMC ITSM modules Worked on Integration between BMC ITSM and external system using WS, Rest APIs Handson experience in developing services and workflows in BMC Digital Workplace. Hands-on experience on CMDB common data model and asset management. Hands-on experience on creation and managing Normalization and Reconciliation Hands-on experience on CMDB On-boarding activities for new applications and CIs Hands-on experience on common integration tools or middleware (e.g., BMC Atrium Integrator, Atrium Spoon and SOAP/REST APIs) used to synchronize data with the CMDB. Troubleshooting and system tuning. Hands-on experience on SaaS and On Premises environment Good to have experience in designing dashboard and KPIs in BMC Helix Dashboard Preferred candidate profile Good hands-on experience on BMC Helix Ecosystem Comfortable to work from office Good Communication skills Interested candidates kindly share your resume on pooja.solanki@parseq.com

Hi all, We are hiring for the role BMC Helix Technical Specialist Experience: 6 - 8 Years Location: Bangalore Notice Period: Immediate - 15 Days Skills: Mandatory Skills: ITSM BMC Remedy Helix Development Integrations Job Description: The BMC Helix Technical Specialist is responsible for development, administration and also customizing and extending the platform to meet specific business needs and administer to ensure the smooth functioning and security of the BMC Helix environment (ITSM, Smart IT, Dashboard, Innovation Studio) The BMC Helix Technical Specialist is responsible for development, administration and also customizing and extending the platform to meet specific business needs and administer to ensure the smooth functioning and security of the BMC Helix environment (ITSM, Smart IT, Dashboard, Innovation Studio) BMC Helix ITSM Administration & Development BMC Helix Innovation Studio DWPA CMDB Integration Helix Dashboard Must have 8+ years of experience in development, implementation, and sustained support of the BMC Helix components like ITSM, Smart IT, Innovation Studio and writing custom workflows using Remedy forms and objects like Active Links, Filters, and Escalations Solid understanding of ITSM processes and Integration techniques. Strong Knowledge of ITSM Module Like Incident, Change, Problem, SRM, Work Order, SLM, Release management Provide creative solutions to resolve business problems via customer requirements based on system capability, process gaps (ITSM/ITIL) and cultural challenges. If you are interested drop your resume at mojesh.p@acesoftlabs.com Call: 9701971793

Dear Professional, We are excited to present a unique opportunity at Cognizant, a leading IT firm renowned for fostering growth and innovation. We are seeking talented professionals with 6 to 9 years of experience in ITSM,Problem Management,Root Cause Analysis,Proactive Problem Management, Reactive Problem Management,BMC Helix ,Dynatrace to join our dynamic team. Your expertise in these areas is highly sought after, and we believe your contributions will be instrumental in driving our projects to new heights. We offer a collaborative environment where your skills will be valued and nurtured. To proceed to the next step of the recruitment process, please provide us with the following details with Updated resume to sathish.kumarmr@cognizant.com Please share below details (Mandatory) : Full Name(As per Pan card): Contact number: Current Location: Interested Locations: Total Years of experience: Relevant years of experience: Current company: Notice period: NP negotiable: if yes how many days they can negotiate? : If you are Serving any Notice period Means please mention Last date of Working: Current CTC- Expected CTC- Availability for interview on Weekdays ? Highest Qualification? **Looking for Immediate Joiners and 15 Days Notice Period** Thanks & Regards, Sathish Kumar M R HR-Cognizant Sathish.KumarMR@cognizant.com

BMC Helix Operation Management 8+ years hands on experience in Implementing / Administering and configuring BHOM. Should have good communication and customer interaction skills. Should have extensive expertise in Implementation\High Level and Low-Level Design Documentation of BHOM. Install and configure the BMC Helix Operation Management platform, including components and integrations. Experience in integrating with AD / SSO and configuring Role based access control. Implementation knowledge on Dynamic Service Modelling. Experience with BHOM Intelligent Integrations in ingesting metrics, events, and topology data from multiple sources (Dynatrace, Datadog, Solarwinds, AppDynanics, vRops). Experience in configuring event correlation strategies between multiple 3rd party tools (AppDynamics, SolarWinds, Splunk etc). Extensive knowledge on Service-centric monitoring (Monitor infrastructure from end to end, including views of business service). Experience in developing and applying event deduplication and suppression techniques. Experience in integrating with ticketing tool (ServiceNow, BMC Helix ITSM etc). Creating Policies, understanding of Patrol Agents and how they work, understanding of MRL rules. Experience in consolidating ingestion of log from multiple sources into one centralized platform. Knowledge on BMC Helix Intelligent Automation. Experience with API integrations. Experience in Developing dashboards and reports that provide actionable insights into key metrics. Collaborate with other support teams and stakeholders and resolve complex technical issues in a timely manner. Experience in conducting workshops and training sessions for client teams. Experience with Windows, UNIX, and Linux operating systems. Knowledge of cloud technologies, networking, and database concepts. Create and maintain technical documentation, including troubleshooting guides, knowledge base articles, and solution templates.