Billing Systems Analyst

Job Description

What you'll do You will be a key member of the Finance Team responsible for coordinating, executing, and reporting the Finance User Acceptance Testing of new IT features and changes. You will participate in the SDLC of new products and features, attend meetings, and communicate status/project scheduling across multiple cross functional teams. The day-to-day Whats the day-to-day like for this candidate Integrating cutting-edge software features Automating interactions with modem software to support continuous deployment to production users What you'll need Act as Billing Services Scrum master coordinating project scheduling of team members and vendors Generate JIRA reports and testing metrics. Provide Finance representation in the production implementation meetings. Project Manage & Coordinate project testing timelines and schedules with IT and business teams Clearly communicate project timeline and testing constraints Development of Business requirements for systems enhancements with the coordination/communication of the overall Finance team members Ability to manage multiple projects and competing deadlines Ability to clearly communicate across all levels and facets of the business Develop and communicate Business cases, use cases, based on test cases/test results to drive root cause fixes and process improvements Develop and distribute communications on billing system changes and impacts Work closely and successfully with IT and business units to conduct cross-functional requirements gathering and documentation sessions Clearly communicate project timeline and testing constraints Support testing processes and procedures as necessary Document and maintain testing project metrics and reporting Coordinate multi-faceted testing scenarios with cross functional teams Occasional weekend work as needed. Generate reports for business units in SQL Provide subject matter expertise to Viasat groups (IT, Care, Application Support, Sales) What will help you on the job * 5+ years of billing specialist Analyst experience in a similar role Demonstrated experience in working in a fast-paced changing environment with the ability to adapt quickly to shifting business needs in an Agile methodology. Basic understanding billing system operations and the ability to communicate billing information to business customers Excellent communication and interpersonal skills with the ability to work across all levels of the organization Advanced project management skills JIRA Platform implementation and configuration Test automation development tools and implementation Experience in telecommunications, cable, satellite or other subscription service industry Experience working with integrated customer systems and billing systems Experience with NetCracker Rating and Billing Understanding of Oracle Financial Suite and SQL. Bachelor's degree or equivalent experience Travel up to 10% Preferences