You will be joining a talented and collaborative team of 15+ professionals dedicated to delivering cutting-edge solutions using TIBCO Scribe Online, a leading cloud-based integration platform as a service (iPaaS). Our team supports business analysts, systems integrators, and SaaS vendors by providing maximum speed and flexibility in integrating diverse systems. TIBCO Scribe Online offers connectors to a wide range of applications, including CRM, marketing automation, accounting, and ecommerce, as well as technology connectors for databases and text files. We are passionate about leveraging technology to solve real-world business challenges and pride ourselves on fostering a supportive, innovative, and results-driven environment. Job Description/Responsibilities: Design, develop, and maintain high-quality software solutions using .NET, TypeScript, JavaScript, and Microsoft SQL Server. Work independently or collaboratively to solve moderately complex problems, drawing from prior experience and in-depth analysis of issues. Provide technical guidance, coaching, and training to junior developers and team members within the job area. Identify and implement improvements to processes, systems, or products to enhance performance and efficiency. Take ownership of entire projects or processes, including delegation of tasks and review of others work, when assigned. Collaborate with cross-functional teams and communicate effectively with internal stakeholders and external parties (e.g., customers, vendors) to align on policies, practices, and procedures. Influence operational-level decisions regarding technical practices and procedures within and outside the job function. Troubleshoot and resolve difficult technical issues, considering broader implications across multiple job areas or specialties. Contribute to achieving operational targets that significantly impact departmental results. Required Qualifications Education : University Degree in Computer Science, Engineering, or a related field (or equivalent experience); or a Master s degree with 3+ years of experience; or a PhD with no prior experience required. Experience : Minimum of 5+ years of relevant experience in software development with expertise in: C# leveraging .NET Framework and .NET Core TypeScript JavaScript Microsoft SQL Server (or equivalent database technologies) Advanced knowledge of software development practices, typically gained through a combination of education and experience. Proven ability to work independently under limited supervision and manage moderately complex problems. Strong analytical skills with experience solving issues through prior experience and critical thinking. Excellent communication skills with the ability to engage with internal and external stakeholders. Proven ability to take complex requirements and breakdown and provide accurate estimates Preferred Qualifications (Add-ons) Experience interacting with Rest and Soap API s Practical knowledge of project management. Experience with tools such as: JIRA for project tracking and agile workflows. TeamCity for continuous integration and deployment. GitHub for version control and collaboration. Black Duck for software composition analysis and security. Familiarity with cloud-based integration platforms or iPaaS solutions (e.g., TIBCO Scribe Online). Experience converting .NET framework applications to .NET Core F# familiarity is a plus Familiarity with building cloud native applications for the AWS and Azure cloud platforms Experience authorizing with third party systems over OAuth

Define and execute on the technical product roadmap, prioritizing initiatives that enhance scalability, security, performance, and address technical debt. Partner closely with engineering, acting as the primary liaison between product and engineering, translating customer and business requirements into actionable tehnical tasks. This involves daily collaboration with the engineering team, primarily located in Pune, India. Deeply participate in architectural discussions and PI planning, ensuring alignment on technical trade-offs, feasibility, and release schedules. Lead and manage cross-functional programs, ensuring successful delivery of key product initiatives and achieving defined program objectives. Champion release management best practices, ensuring that release plans are comprehensive, well-defined, and executed effectively. Drive initiatives to improve developer experience, including API usability and documentation clarity. Contribute to and improve product development processes, identifying and implementing operational efficiencies. Work closely with the Principal Product Manager to refine the product roadmap, focusing on areas that support pixel-perfect reporting, embedded BI, and customer usability, while ensuring alignment with the overall product strategy and technical vision Engage with the developer community to gather feedback, understand integration challenges, and advocate for feature enhancements. Work with the Customer Success team to identify recurring technical issues and prioritize solutions that reduce customer friction and churn. Conduct technical deep dives with strategic customers to understand use cases and recommend improvements. Ensure all technical initiatives are documented clearly and concisely. Collaborate with internal teams to produce technical guides, API references, and upgrade documentation to simplify adoption and usage. Required Experience/Skills Familiarity with Jaspersoft or similar reporting/BI platforms. Large scale program management. Strong understanding of business intelligence tools, data analytics, or reporting platforms. Technical acumen with a foundational understanding of: - APIs and integration best practices. - Data connectivity (SQL, NoSQL, Big Data, and cloud data sources). - Cloud infrastructure (AWS, Docker, Kubernetes). - Security protocols (role-based access, API security). Proven experience collaborating with engineering teams to address technical trade-offs and prioritize initiatives. Excellent communication skills, with the ability to convey complex technical concepts to both technical and non-technical stakeholders. Preferred Experience/Skills Product Management experience. Hands-on experience working with REST APIs and data visualization tools. Experience engaging with developer communities or supporting open-source projects. Background in managing technical documentation and improving developer experience. Core Competencies Customer Focus: Deep commitment to solving customer pain points with high-quality, scalable technical solutions. Technical Leadership: Ability to align engineering efforts with product goals, advocating for both technical excellence and business outcomes. Collaboration: Exceptional cross-functional collaboration skills, ensuring alignment across engineering, product, and customer-facing teams. Outcome-Oriented: Strong prioritization skills, focusing on initiatives that drive measurable impact for customers and the business.

We are looking for a dedicated and motivated Support Engineer to join our Customer Support team, focusing on TIBCO Data Virtualization (TDV). In this role, you will assist customers in resolving technical issues, providing high-quality support, and working closely with senior engineers to ensure customer satisfaction. This is an excellent opportunity for professionals looking to deepen their technical expertise and grow in a collaborative environment. Key Responsibilities: Technical Support & Issue Resolution Assist in diagnosing and troubleshooting technical issues related to TIBCO Data Virtualization (TDV). Collaborate with senior team members to resolve product-related queries. Provide support on common configuration, installation, and usage issues. Escalate complex issues appropriately to ensure timely resolution. Customer Engagement & Communication Communicate technical solutions clearly and professionally to customers. Track and document issue progress in the support system. Support in delivering a smooth resolution experience through prompt and clear communication. Knowledge Management Contribute to knowledge base articles by documenting troubleshooting steps and common issues. Participate in internal training sessions to continuously improve technical skills. Collaboration & Team Support Work with cross-functional teams as needed (engineering, QA, product teams) for issue clarification or resolution. Share knowledge with peers to support a collaborative team environment. Required Qualifications: Experience: 2 years of experience in technical support or a customer-facing technical role. Technical Skills: Basic to intermediate knowledge of TIBCO Data Virtualization or similar data tools. Understanding of SQL, data modeling, and relational databases (Oracle, SQL Server, PostgreSQL, etc.). Familiarity with cloud platforms like AWS, Azure, or GCP is a plus. Basic understanding of SOAP and REST APIs and authentication mechanisms. Soft Skills: Strong analytical and problem-solving abilities. Good written and verbal communication skills. Willingness to learn and take ownership of issues. Preferred Qualifications: Exposure to data integration, ETL tools, or performance tuning. Experience working in Unix/Linux environments. Familiarity with tools like JIRA, Confluence, or ServiceNow. Why Join Us? Opportunity to grow and transition into more senior roles with mentorship from experienced engineers. Work with innovative technologies and global teams. Continuous learning through hands-on support, product training, and career development programs.

Sales Enablement Instructional Designer Remote Bangalore, Karnataka, India Pune, Maharashtra, India TIBCO Add to favorites Favorited View favorites Key Responsibilities Design and develop interactive eLearning modules, certification assessments, and supporting materials aligned with adult learning principles. Collaborate with SMEs and product teams to gather content, ensure accuracy, and define learning objectives. Manage customer-facing LMS activities: learner registration, course enrollments, usage tracking, and Level 1 technical support. Coordinate instructor-led training events: handle registrations, schedule instructors, and prepare course materials. Administer certification programs, including exam access, credential fulfillment, and supplier portal maintenance. Maintain and improve content and operational processes based on feedback, performance metrics, and product updates. Ensure consistency across training deliverables, including branding, tone, accessibility, and quality standards. About Us: Cloud Software Group is one of the world s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for for assistance.

Senior Support Engineer Remote Pune, Maharashtra, India TIBCO Add to favorites Favorited View favorites Job Summary: We are seeking a skilled and experienced Senior Support Engineer specializing in TIBCO Data Virtualization (TDV) to join our dynamic Customer Support team. In this role, you will serve as a key escalation point for complex technical issues, ensuring timely resolution and customer satisfaction. You will collaborate closely with cross-functional teams, including Engineering and Product Management, to improve product supportability and enhance customer experience. Key Responsibilities: Technical Support & Issue Resolution Act as the primary escalation point for complex technical issues related to TIBCO Data Virtualization (TDV). Diagnose, troubleshoot, and resolve product-related issues, ensuring minimal customer downtime. Perform in-depth root cause analysis and work with Engineering to drive long-term solutions. Guide customers in best practices for deploying, configuring, and optimizing TDV solutions. Customer Engagement & Communication Provide clear and effective technical guidance to customers, ensuring a smooth resolution process. Engage in high-priority customer interactions and incident reviews, delivering expert recommendations. Collaborate with customer teams to proactively identify and address potential issues before escalation. Knowledge Management & Mentorship Document solutions, troubleshooting steps, and best practices in the knowledge base. Conduct internal training and mentorship programs to upskill junior support engineers. Participate in technical workshops, webinars, and customer training sessions. Process Improvement & Collaboration Work closely with Product Management and Engineering to provide feedback on product improvements. Contribute to automation and self-service initiatives to enhance customer experience. Continuously improve internal support processes to reduce issue resolution time. Required Qualifications Experience: 5+ years in technical support, customer support, or escalation engineering roles. Educational Qualification: Bachelor s degree in Information Technology, Computer Science, Electronics and Telecommunication, or a related field. Technical Skills: Strong expertise in TIBCO Data Virtualization (TDV), including configuration, troubleshooting, and optimization. Solid understanding of SQL, data modeling, and database management (Oracle, SQL Server, PostgreSQL, etc.). Knowledge of cloud platforms (AWS, Azure, GCP) and virtualization technologies. Experience with REST APIs, authentication mechanisms, and security best practices. Soft Skills: Excellent problem-solving and analytical skills. Strong verbal and written communication, with the ability to simplify complex technical concepts. Ability to work independently and handle multiple high-priority cases simultaneously. Preferred Qualifications Experience with data integration, ETL tools, and performance tuning. Familiarity with monitoring tools (Splunk, Datadog) for issue diagnosis. Authentication (SSO, LDAP, AD, Kerberos, OpenID, X509,etc ) Academic knowledge or hands on experience with: RDBMS (Oracle, SQL Server, PostgreSQL) Unix/Linux Apache Tomcat Experience with usage and administration of cloud platforms such as AWS, Azure, and GCP Familiarity with related technologies such as Docker and Kubernetes. Demonstrated ability to handle demanding and difficult customers and their expectations. Demonstrated ability to facilitate Zoom and/or conference calls Demonstrated skill at mentoring other support staff. Why Join Us? Work in a fast-paced environment with a strong focus on innovation and customer success. Gain hands-on experience with cutting-edge data virtualization technologies. Enjoy opportunities for career growth, training, and skill development. About Us: Cloud Software Group is one of the world s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for for assistance.

Lead Support Engineer Remote Pune, Maharashtra, India Jaspersoft Add to favorites Favorited View favorites About This Team: The Global Support organization at Cloud Software Group provides technical Product Support services to our customers. As a member of this world-wide team, you will help debug and solve problems that may arise during the implementation of complex solutions by external and internal customers using our products. You will be responsible for gathering information about the reported problem, researching known problems and workarounds, establishing the configuration and steps to reproduce the problem, and recreating the problem in a lab environment. Once the problem is understood, you are also responsible to identify workarounds or to collaborate with engineering to get a fix or a patch to the client as needed to keep their system operational. You are expected to work on Jaspersoft Product This role requires a lot of focus on problem solving and innovative thinking. Identifying solutions by understanding the problem requires a great deal of technical expertise so you should have the appetite to hone your existing skills and learn new ones as you continue working on some of the most challenging customer problems. You will be joining a team where colleagues with different competencies work closely together to solve challenging tasks. There are always engaged people with lots of commitment and energy around you. You will find an energetic, welcoming and informal work environment that supports collaboration and creativity to make success happen. Many of us choose to stay here for a long time. Job Description/Responsibilities: Provide phone/email/webex consultation to debug customer problems of medium to high complexity. Identify the technical expertise needed to support the product and with Management guidance helps to improve the technical expertise in the team. Identify the hardware/software needed for the team to better support the Product. Mentor the Support Engineer (IC2) and Associate Support Engineer (IC1) for technical help on Product related issues. Escalates cases to the Engineering team to create workarounds for potential problems/defects reported by the customer. Manage the defects/enhancements reported by the customer to get them addressed in appropriate Hotfixes/Service Pack. Work with Engineering on deciding the timelines for hotfixes/Service Pack based on the customer needs. Work with the customer/Account Management team on customer escalations for better customer satisfaction and faster issue resolution. Take escalations from the junior members in the team (IC2 Support Engineer and IC1 - Associate Support Engineer) and help resolve the problem and at the same time share knowledge and troubleshooting techniques with them. Also help them to simulate customer issues in the support lab. Monitors case quality by reviewing the issues worked by junior members and follow up as needed. Works on the Jaspersoft product and is proficient in all areas of that products. Learn the technologies required for supporting the TIBCO Jaspersoft and share the knowledge base with the team. Ability to lead and contribute towards the internal projects /Initiatives Create and approve Knowledge Base articles (FAQ/Solutions) for the issues that have repeat value. Need to work in EMEA Shift Required Experience/Skills: Bachelor s/Master s degree in Computer Engineering, Computer Science, or equivalent (BE/ME/MCA) with 8-10 years of relevant IT experience. Strong troubleshooting and analytical skills Strong knowledge of programming languages (JAVA/Javascript) and debugging skills. Excellent understanding of Unix and Windows operating systems and ability to simulate / debug problems on these. Strong knowledge of several of these technologies: XML/XPATH, Web services, web development, app/web servers, networking, TCP/IP, HTTP, REST Strong knowledge of databases (Oracle /SQL server / DB2) and proficient in writing / analyzing SQL queries. Knowledge of Cloud technologies and different services e.g. AWS, Docker, Kubernetes Excellent verbal and written communication skills Enjoys working with people Strong customer-oriented attitude High level of personal motivation Proven capability to own, drive and take responsibility. Ability to work in an international multi site environment Optional Experience/Skills: Jaspersoft product knowledge/experience, JAVA / Database certification About Us: Cloud Software Group is one of the world s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for for assistance.

Design and develop interactive eLearning modules, certification assessments, and supporting materials aligned with adult learning principles. Collaborate with SMEs and product teams to gather content, ensure accuracy, and define learning objectives. Manage customer-facing LMS activities: learner registration, course enrollments, usage tracking, and Level 1 technical support. Coordinate instructor-led training events: handle registrations, schedule instructors, and prepare course materials. Administer certification programs, including exam access, credential fulfillment, and supplier portal maintenance. Maintain and improve content and operational processes based on feedback, performance metrics, and product updates. Ensure consistency across training deliverables, including branding, tone, accessibility, and quality standards.

Lead Product Manager Remote Pune, Maharashtra, India Cloud Software Group Corporate Add to favorites Favorited View favorites About This Team: The Integration Product team at TIBCO is responsible for building best-in-class products and services that allow users to quickly and efficiently connect data, systems, and APIs together, and then deploy them on-premises or to private/public cloud. Job Description/Responsibilities: Define and champion the long-term vision and strategy for key product areas within the integration portfolio, aligning with overall company objectives and market opportunities. Define the product roadmap based on strategic goals, competitive landscape and customer needs. Identify the right use cases, define product features and requirements, and create detailed user stories. Drive innovation and differentiate our offerings. Closely work with the product engineering team to prioritize features and product improvements, help create product release plans and deliver based on the product roadmap. Communicate and coordinate with internal and external stakeholders including cross-functional teams, customers and partners. Engage with some of TIBCOs most complex and largest customers to help them be successful, identify gaps and pain points, and generate new ideas. Define creative solutions and features to address such gaps or incorporate new ideas into the product adding more value. Create product demonstrations, conduct product workshops and present product strategy and updates to customers and partners. Perform market research such as reviewing information on open-source projects, ecosystem and tooling, Industry-specific blogs, analyst research and competitive offerings. Create compelling product messaging/positioning and content, clearly articulating the product s unique value for the target audience through various marketing mediums/channels e.g. presentations, events, social media, datasheets etc. Required Experience/Skills: Bachelors or higher in Computer Science/Engineering or related discipline. 8 or more years in a customer-facing role requiring a strong technical background e.g. Product Manager, Software Developer, Technical Support Engineer, Technical / Solution Consultant, etc. Experience with enterprise software, preferably with a strong focus on integration, middleware, or related technologies. Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences. Ability to effectively communicate both product requirements and customer feedback. Ability to conduct market research and develop effective competitive positioning, highlighting key differentiators and value propositions. Ability to create compelling product messaging/positioning and content, clearly articulating the product s unique value for the target audience through various marketing mediums/channels e.g. presentations, events, social media, datasheets etc. Optional Experience/Skills: Experience with cloud technologies and/or AI technologies. 5 or more years experience in Product Management/Strategy. Prior experience with TIBCO Integration products. Mastery of product management skills for enterprise software. About Us: Cloud Software Group is one of the world s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for for assistance.

Lead Application Development Engineer Remote Pune, Maharashtra, India Cloud Software Group Corporate Add to favorites Favorited View favorites About Us: The TIBCO Flogo offers low code development envioroment based on Microsoft Visual Studio Code to easily build ultralight, event-driven golang based microservices and functions using a flow designer. The apps can be seamlessly deployed to serverless environments, container platforms, and devices at the network edge. In our collaborative environment, each team member is valued and provided equal opportunities. Recognizing that innovation can emerge from any corner of the organization, we embrace the idea that the next groundbreaking concept could be yours! About the Role: We are seeking a highly motivated and skilled Senior Frontend Engineer with deep Angular and advanced JavaScript expertise to develop a custom VS Code extension that can help users develop FLOGO applications locally. The ideal candidate proactively solves problems, understands modern frontend architectures, and has a history of building and deploying high-performance, scalable web applications and developer tools. This role is crucial for enhancing our products user experience by creating intuitive and efficient developer tools within VS Code, directly impacting user productivity and satisfaction. Key Responsibilities: Develop and optimize sophisticated Angular applications integrated as VS Code extensions to enhance developer experience Build and maintain custom VS Code extensions using the VS Code Extension API. Write efficient JavaScript code Develop applications using RxJS and reactive programming Collaborate with UI/UX teams to implement designs Troubleshoot technical challenges Mentor and guide team members, fostering their growth and development in frontend technologies and VS Code extension development Optimize application performance for compatibility Participate in collaborative development processes, including code reviews and agile practices Stay updated on frontend development trends and best practices Required Skills & Qualifications: Bachelors or Masters degree in Computer Science or equivalent 8+ years of frontend development experience required Significant Angular focus (portfolio preferred) Advanced JavaScript (ES6+, async, design patterns) and TypeScript skills within Angular essential Familiarity with VS Code Extension API is a plus Familiarity with issue tracker system like JIRA necessary Strong understanding of RxJs for Angular asynchronous operations Deep knowledge of DOM, event-driven programming, frontend performance, and web security required Expertise in Git and collaborative platforms (GitHub/GitLab) for code management necessary Exceptional problem-solving and debugging skills for frontend issues Excellent communication and collaboration skills for agile teams vital Familiarity with Docker is a plus About Us: Cloud Software Group is one of the world s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for for assistance.

Senior Application Development Engineer Remote Pune, Maharashtra, India Cloud Software Group Corporate Add to favorites Favorited View favorites As a Senior Golang developer at at CSG, youll help design, build and refine key parts of our product and platform using modern technologies like Go, K8S, Docker, Angular and TypeScript. Youll collaborate closely with engineering and the product team to deliver elegant solutions and address complex challenges. About Us: The TIBCO Flogo offers low code development envioroment based on Microsoft Visual Studio Code to easily build ultralight, event-driven golang based microservices and functions using a flow designer. The apps can be seamlessly deployed to serverless environments, container platforms, and devices at the network edge. In our collaborative environment, each team member is valued and provided equal opportunities. Recognizing that innovation can emerge from any corner of the organization, we embrace the idea that the next groundbreaking concept could be yours! You will: Contribute to architecture, tooling, and product decisions across the stack Contribute to shaping and enhancing the core product framework. Develop connectors to enable seamless integration between different systems and applications Collaborate with different stakeholders to deliver reliable, high-quality software What Were Looking For Were seeking someone who thrives in a fast-paced, early-stage environment and is excited by the opportunity to build core frameworks, develop connectors and systems. You must have: Bachelors or Masters degree in Computer Science or equivalent 5+ years of professional software engineering experience 3+ years of backend experience with Go Strong understanding of Go programming, including memory management, pointers, and concurrency. Experience with REST APIs, microservices architecture, and building scalable backend systems. 3+ years of experience working with Kubernetes and Docker Familiarity with cloud platforms (AWS, GCP, or Azure) is a plus. About Us: Cloud Software Group is one of the world s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done from anywhere. Members of our team will tell you that we value passion for technology and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for for assistance.

Lead Account Executive Remote Bangalore, Karnataka, India Citrix Add to favorites Favorited View favorites Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world s largest cloud software providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud solutions to get work done from anywhere. Members of our team will tell you that we value diverse lived experiences, varied perspectives, and having the courage to take risks. Our teams are encouraged to learn, dream, and build the future of work. We are on the brink of another Cambrian leap - a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. About This Team The Account Executives at Cloud SG lead our most valued customers across this journey, partnering with each assigned account to identify and deliver advanced technical solutions from across our broad portfolio, that result in focused business outcomes for both customers and Cloud SG. In the Account Executive role, you will produce new and recurring sales revenue, driving growth through advanced and complex account planning. This role provides the opportunity to leverage your extensive customer and sales experience to execute against a strategic account and growth plan, using business development strategies within a defined set of Public Sector accounts focused on solutions from our Citrix business unit. Duties and Responsibilities Execute an account-based sales strategy in assigned portfolio, focusing on growth and retention; drives accountability to deliver on account plans among the extended customer teams internally. Develop value-proposition presentations and specialized business plans for customers that drive business outcomes to generate business and new opportunities. Provide detailed and accurate sales forecasting with emphasis on several customer and Cloud SG key performance indicators (KPIs) Demonstrates a strong understanding of the customers business strategy and the direction of the industry, serving as a trusted advisor demonstrating how Cloud SG can impact their objectives Understand each customer s technology footprint and strategy, business drivers and landscape, and strategic growth plans. Builds and maintains relationships with executives and business and technical decision makers at high levels of the customers organization to establish alignment on mutual goals and trust in future interactions Negotiate and manage end-to-end, complex sales-cycles, often presenting to C-level executives Identify the right specialist/support resources to bring into account negotiations and presentations Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed. Orchestrates internal teams to anticipate issues/risks on customer satisfaction and ensure a constant focus on post-sales obligations and support Leverages best-in-class sales and communication techniques and tools to meet customer needs and accelerate sales. Develops plans to offer solutions that satisfy customers KPIs and align the right partner solution for customer industry needs. Required Experience/Skills 10+ years of sales experience within software OR solutions sales organization 5+ years experience selling SaaS or PaaS Experience in selling to US Federal Government organizations and related experience with government procurement and contracting Experience establishing trusted relationships with current and prospective clients and other teams Experience producing new business, negotiate deals, and maintain healthy C- Level relationships with IT and Lines of Business Experience consistently achieving sales targets Experience quarterbacking account teams within a matrix sales team environment, promoting a "win as a team" approach Demonstrated ability to use value based consultative selling Experience with advanced Account Planning techniques, including the development, execution and tracking of short- and long-term account objectives, customer goals and action steps Objection Handling Negotiation experience and the ability to qualify/quantify the impact of maintaining the status quo or pursuing competitors solutions About Us: Citrix and TIBCO recently merged to create Cloud Software Group, now one of the world s largest cloud solution providers, serving more than 100 million users around the globe. When you join Cloud Software Group, you are making a difference for real people, each of whom count on our suite of cloud-based products to get work done from anywhere. Members of our team will tell you that we value diverse lived experiences, passion for technology, and the courage to take risks. Everyone is empowered to learn, dream, and build the future of work. We are on the brink of another Cambrian leap -- a moment of immense evolution and growth. And we need your expertise and experience to do it. Now is the perfect time to move your skills to the cloud. Cloud Software Group is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, sex or gender, sexual orientation, gender identity, gender expression, ethnicity, national origin, ancestry, citizenship, religion, genetic carrier status, disability, pregnancy, childbirth or related medical conditions (including lactation status), marital status, military service, protected veteran status, political activity or affiliation, taking or requesting statutorily protected leave and other protected classifications. If you need a reasonable accommodation due to a disability during any part of the application process, please contact us at (800) 424-8749 or email us at AskHR@cloud.com for assistance.