177 Bss Jobs

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities include: Comprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 3-7 Years of C++ programming language experience. Good Knowledge required on QT. Should be able to design, code independently Preferred technical and professional experience Creative problem solving skills and excellent Communication Skill

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities includeComprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 3-7 Years of C++ programming language experience. Good Knowledge required on QT. Should be able to design, code independently Preferred technical and professional experience Creative problem solving skills and excellent Communication Skill

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : Service Fulfillment, Application Design, Data Modeling Techniques and Methodologies, Process Improvements Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : BE or equivalent Summary :As a Tech Delivery Subject Matter Expert, you will drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Expected to provide solutions to problems that apply across multiple teams- Lead process improvement initiatives to enhance service fulfillment- Develop and implement data modeling techniques and methodologies- Design and optimize application architecture Professional & Technical Skills: - Must To Have Skills: Proficiency in Service Fulfillment, Data Modeling Techniques and Methodologies, Process Improvements, Application Design- Strong understanding of IT service delivery processes- Experience in implementing technology best practices- Knowledge of business process architecture principles- Ability to analyze and interpret complex data sets Additional Information:- The candidate should have a minimum of 12 years of experience in Service Fulfillment- This position is based at our Bengaluru office- A BE or equivalent is required Qualification BE or equivalent

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like Own and manage the product backlog for one or more telecom BSS solutions or digital products. Translate business and customer needs into epics, features, and user stories with clear acceptance criteria. Prioritize features based on business value, customer impact, and technical feasibility. Collaborate with business analysts, solution architects, developers, and testing to ensure end-to-end understanding and delivery of solution requirements. Lead scrum ceremonies (planning, reviews, backlog grooming) and ensure alignment between delivery teams and business priorities. Act as a BSS domain or digital champion ensuring consistency, quality, and innovation across all product releases." " All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

If digital transformation , next generation technology and growth opportunities excite you, then join our Netcracker Technology team! Our culture and collaborative work environment are the keys to our success. Here you will work with the best in class global teams , earn a competitive salary and contribute to the largest digital transformations around the world. What’s in it for you? At Netcracker, we are all entrepreneurs. This means, we get creative when thinking of technical solutions, we explore possibilities and innovations and get excited about new technology. We take complete ownership of our roles and aren’t micromanaged or left feeling like just another number. The results we achieve are highly visible to our leadership team and we are recognized for our work and promoted accordingly. In addition to living out an entrepreneurial culture, you will also receive a wide range of outstanding benefits including health, accident and life insurance as well as paid time off, sick time , and parental leave . Expectations from the job: Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry Required Domain Knowledge: B2B / B2C L2O Journey, specifically Order Capture or ePOS or eCommerce Experience in designing Order Capture capabilities as part of Customer Sales Journey Knowledge of Eligibility Checks, Product Configuration, Pricing, Payments, Customer Agreements Knowledge of Integration frameworks and APIs Technical Knowledge: Understands Product catalogue modelling, Order Entry, Customer Management, Billing Interface, Asset Management, contacts, role matrix Understanding of Sales Order structure & operations Understanding of product instance life cycle and operations Promotion & discount configuration & management, contract Understanding of Device Sale Models, Appointments, Instalment Plans Having experience in analysing the internal & external integration points and design, IA analysis. Experience in creation of System Processes using Visio or other UML Tools Knowledge of PL/SQL , Java Knowledge of Agile / Waterfall Methodologies Good to have: Basic Knowledge of web technologies Design experience on eCommerce applications Key features in Point of sale journey Knowledge in Omni-channel, Multi-channel flow Marketing Catalog integration Understanding of RESTful web services, Single Page Application deployment, Micro services Relevant Experience: Min. Bachelor's degree or equivalent combination of education and experience; IT experience with significant exposure to Telco Industry Practices, Products & Services; Proven experience in a customer-focused techno-functional role, Requirements mgmt. and Solution Design; Significant exposure in delivering multiple Telco Digital Transformations as a BA or SA; Who is Netcracker Technology? We are a forward-looking software company, offering mission-critical solutions to service providers around the globe. Our comprehensive portfolio of software solutions and professional services enables large-scale digital transformations, unlocking the opportunities of the cloud, analytics, virtualization and 5G mobile networks. With an unbroken service delivery track record of more than 25 years, our unique combination of technology, people and expertise helps companies transform their networks and enable better experiences for their customers. Connect with us on LinkedIn and stay up to date on our company news. Roles and Responsibilities Build expertise on Netcracker product suite, primarily CRM Represent BSS solution and functional capabilities in Client workshops Elicit, Clarify and Decompose Business requirements into Epics, User stories (including NFR); Refining the stories with Product Owners Conceptualize and define E2E solution for a given business, functional domain Identify cross-system requirement dependencies and mitigate potential design gaps; Produce High level/detailed designs including Data Model, API specifications, Wireframes etc.; UI/UX alignment with UI/UX team and NC UI/UX team Participate in cross-functional technical solution assessments and provide estimations; Create, manage and own high and low level solution design Design review with Dev and QA team Collaborate with backend/Dev teams for managing Product Demos Participate in change control process for any upcoming requirement and design changes; Troubleshoot production problems and provides design support, keep all parties informed; Continue to build expertise on latest technologies and trends in Telecom Industry

Overview We are seeking a highly skilled and experienced professional to lead our architecture team. The ideal candidate will have a strong background in the IT industry, with extensive experience in the telecom domain and transformation/migration projects. This role requires excellent leadership, technical, and communication skills to manage complex IT projects and ensure client satisfaction. Responsibilities ArchitectureDesign and implement end-to-end IT solutions, including OSS/BSS applications, networks, and digital transformation/migration projects. Stakeholder ManagementEngage with clients, gather requirements, and finalize project scope. Maintain strong relationships with stakeholders and ensure their expectations are met. Technical LeadershipProvide technical and functional guidance to the delivery team. Oversee the development, integration, and deployment of IT solutions. Risk ManagementIdentify potential project risks and issues early. Develop and implement mitigation strategies to ensure project success. Quality AssuranceImplement and maintain quality assurance processes to ensure deliverables meet required standards and client expectations. Process ImprovementContinuously seek opportunities for process improvements and implement best practices to enhance project delivery and customer satisfaction. Experience with working in NSA (North Star Architecture) solutions and digital BSS/OSS platforms. Hands-on experience in pre-sales, proof of concept, solution design, development, migration planning, risk analysis, and service transition. Experience in supporting legacy migration and modernization strategies, digital transformation roadmaps, and 5G architecture.

Overview Prodapt Solutions is looking for a Business Analyst with telecom domain experience. *Should have handson in Lead to Cash journey - Processes and Systems for Cellular Mobile service for Enterprise or End to End VPN service for Enterprise, Non-Terrestrial Network, Cloud PBX stacks. *Should have solid understanding on different Service Fulfilment journey metrics. *Should have solid understanding of different BSS and OSS applications that support Lead to Cash journey. *Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects. Responsibilities *Following OSS/BSS applications knowledge is mandatory - CRM, Product Catalog, Order Orchestration, Inventory management (Service inventory/Physical inventory), Provisioning & Activation system, Element Management System, Engineering workflow management. *Following Network OSS applications knowledge is desirable - Network Monitoring System, Test & Diagnostics application, Network performance management (monitoring, collecting data, reporting), Incident and Change management system. *Good knowledge on different CRM/BPM systems is mandatory. Knowledge on SalesForce, SNOW is desirable. *Should be able to evaluate internal functions, systems, business strategies and IT processes to find improvements that support Telco service provider’s future CRM strategies and goals. *Ability to use telecom, IT and enterprise architecture best practice methodologies, processes, functions, and data maps. *Technical specialist skills in software design and implementations, with experience of cloud and on-premises systems architecture *Accountable for ensuring project delivery of multi-domain BSS/OSS solutions. Ability to define and articulate complex architectures to non-technical stakeholders. *Produce and support the production of High Level Designs, Low Level Designs, test plans, Deployment Guidelines and TTO`s. *Work in cross-functional delivery teams including partners and vendors to support delivery throughout the delivery lifecycle and ensure solutions are delivered into production on time and meet the operational acceptance criteria. *Work closely with Network Design, Systems Development, Testing team, E2E Solution Architects, Operations teams. *Knowledge on APIs, Frameworx, Microservices, UML, TOSCA, NetConf/YANG, CI/CD, REST/Webservices, JSON, Postman, Agile Development is needed. *Knowledge on P/S/R catalog and specifications is desirable. Ability to work with stakeholders to create and define problem statements and root cause analysis Create and gather requirements from stakeholders, draw process diagrams, write user stories, ensuring documentation is complete, understandable, and unambiguous Validation of the documentation with stakeholders Capture and report back essential information from meetings Familiar with Agile principles and in using JIRA or ServiceNow SPM tool knowledge Use of collaboration and presentation tools like Mural Minimum Educational LevelBachelor Degree Min Experience (Years):5 Max Experience (Years):12

Overview *Need Telecom Solution Architect/Digital Solution Designer with telecom domain experience. *Should have hands-on in Service Assurance journey - Processes and Systems for Cellular Mobile service for Retail customers *Should have solid understanding on different Service Assurance journey metrics. *Should have solid understanding of different BSS OSS applications that support Service Assurance Journey *Should have solid understanding of Billing & Rating *Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects. *Should have expertise in: **Designing multi-channel Enterprise solutions among BSS/OSS domains with in-depth knowledge in Network monitoring system, Fault Orchestration/Incident Management system, Test & Diagnostics system, Billing & Rating system, Provisioning & Activation system, Service Inventory, CRM, Field Engineering Management system, OmniChannel implementations, Network performance management system, TMForum Open APIs, Intelligence platforms etc **Knowledge on Event/Data driven architecture, micro service framework and API integration **Experience in designing enterprise systems in BSS/OSS Responsibilities Mandatory to have excellent understanding of Telecom Domain, and experience of Consulting / Solution Design / Solution Architecture for Telecom Solutions (Products and Services development). Ability to analyze Telco processes, simplify them and develop solutions in alignment with architecture principles. Experience in working with business and application teams to collect requirements and deliver solutions. Experience in BSS/OSS is must, at least 5+ Years. Understands Open API or TMF API specification or API based integration with partners Define L2/L3 data model using reference data architecture like SID Developing micro services-based architecture TMF - open digital architecture or similar framework to develop channels architecture Experience of using modelling tools for architecture development As a Telecom Domain expert, you will be required to seek out the best ways to improve business processes and effectiveness through technology, strategy, analytic solutions. Brings in strong knowledge in the telecom domain, and having working experience across Business and Technology Roles, across B2B and B2C businesses. Experience with Business Analysis, Business Process Re-engineering, E2E Solution Design / Component or System Design / Solution Architecture, in Telecom OSS / BSS domain is required. Good to have working experience on Digital Transformation, OSS/BSS Cloud Implementations, Network Transformation programs. Understanding of Technology Landscape such as E2E OSS & BSS, Microservices based Architecture, RPA, Service Assurance, Billing, and Invoicing for B2C business. Should have a business focus, and an equal understanding of IT/Technology enablement, so as to be able to align the business goals/objectives to the IT delivery. Good experience in data modelling and integration patterns. Has good understanding of frameworks relevant for Telecommunications domain (for e.g. eTOM, SID, TAM, ITIL, ODA) Able to understand and translate business requirements, and working with product / technical and operations teams to help design and build new Products and Services Able to conduct workshops and design thinking sessions, to understand IT Process / Technology / Architecture and existing OSS/BSS implementations. Able to deliver intelligent business insights through translation of reports and analytics. Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH etc. and their mapping to OSS systems is an added advantage. Conduct proof-of-concept (POCs) for requirements. Good communication and Presentation skills. Good to have Understanding of autonomous networks and closed loop automation Knowledge of Architecture design methodologies and Industry reference frameworks – TOGAF etc. – with a clear demonstration of the deliverables created as a result of applying the framework Knowledge of 5G & IoT Experience in any of the COTS products Experience in Network optimization techniques Understanding of intelligent applying across OSS land scape Experience of working on network technologies Knowledge of DevOps and open-source tools Experience in any one of the programming languages - Java or Python Experience in any one of the DB technologies - Oracle, MySQL, Postgres, Cassandra Working with development teams and product managers to build software solutions/web applications Bachelor's degree (in any field) is mandatory. MSc/BE /Masters with specialization in IT/Computer Science is desired. Atleast 5 years of work experience. Adaptability and experience working in multi-channel delivery projects is preferred.

Overview *Need Telecom Solution Architect/Digital Solution Designer with telecom domain experience. *Should have handson in Lead to Cash journey - Processes and Systems for Cellular Mobile service for Retail customers *Should have solid understanding on different Service Fulfilment journey metrics. *Should have solid understanding of different BSS/OSS applications that support Lead to Cash journey. *Should have strong understanding of different Channels, Product Catalog, Order Orchestration, Provisioning & Activation *Should have conducted workshops to gather requirements from stakeholders, presenting different solution options to architects. *Should have expertise in: **Designing multi-channel Enterprise solutions among BSS domains CRM, Order Management, BPM, OmniChannel implementations, TMForum Open APIs , Catalog, Intelligence platforms etc **Knowledge on Event/Data driven architecture, micro service framework and API integration **Experience in designing enterprise systems in BSS Responsibilities Mandatory to have excellent understanding of Telecom Domain, and experience of Consulting / Solution Design / Solution Architecture for Telecom Solutions (Products and Services development). Ability to analyze Telco processes, simplify them and develop solutions in alignment with architecture principles. Experience in working with business and application teams to collect requirements and deliver solutions. Experience in BSS/OSS is must, at least 5+ Years. Understands Open API or TMF API specification or API based integration with partners Define L2/L3 data model using reference data architecture like SID Developing micro services-based architecture TMF - open digital architecture or similar framework to develop channels architecture Experience of using modelling tools for architecture development As a Telecom Domain expert, you will be required to seek out the best ways to improve business processes and effectiveness through technology, strategy, analytic solutions. Brings in strong knowledge in the telecom domain, and having working experience across Business and Technology Roles, across B2B and B2C businesses. Experience with Business Analysis, Business Process Re-engineering, E2E Solution Design / Component or System Design / Solution Architecture, in Telecom OSS / BSS domain is required. Good to have working experience on Digital Transformation, OSS/BSS Cloud Implementations, Network Transformation programs. Understanding of Technology Landscape such as E2E OSS & BSS, Microservices based Architecture, RPA, Service Assurance, Billing, and Invoicing for B2C business. Should have a business focus, and an equal understanding of IT/Technology enablement, so as to be able to align the business goals/objectives to the IT delivery. Good experience in data modelling and integration patterns. Has good understanding of frameworks relevant for Telecommunications domain (for e.g. eTOM, SID, TAM, ITIL, ODA) Able to understand and translate business requirements, and working with product / technical and operations teams to help design and build new Products and Services Able to conduct workshops and design thinking sessions, to understand IT Process / Technology / Architecture and existing OSS/BSS implementations. Able to deliver intelligent business insights through translation of reports and analytics. Understanding of technologies such as 4G/5G/Metro Ethernet/ATM/MPLS/SONET/SDH etc. and their mapping to OSS systems is an added advantage. Conduct proof-of-concept (POCs) for requirements. Good communication and Presentation skills. Good to have Understanding of autonomous networks and closed loop automation Knowledge of Architecture design methodologies and Industry reference frameworks – TOGAF etc. – with a clear demonstration of the deliverables created as a result of applying the framework Knowledge of 5G & IoT Experience in any of the COTS products Experience in Network optimization techniques Understanding of intelligent applying across OSS land scape Experience of working on network technologies Knowledge of DevOps and open-source tools Experience in any one of the programming languages - Java or Python Experience in any one of the DB technologies - Oracle, MySQL, Postgres, Cassandra Working with development teams and product managers to build software solutions/web applications Bachelor's degree (in any field) is mandatory. MSc/BE /Masters with specialization in IT/Computer Science is desired. Atleast 5 years of work experience. Adaptability and experience working in multi-channel delivery projects is preferred.

Job Description General purpose of position: Essentially, the work will be around conducting requirement analysis, preparing and tracking delivery of high level and detailed solution designs. It will require candidate to understand and analyze client business operations and work on impact analysis on to-be or already deployed NC product stack. The candidate is expected to provide solution options that deliver value to the client and will be responsible for high quality assurance of his work products. Skills and abilities: The incumbent must have the ability and orientation to work on simple to complex solutions with high degree of quality and accuracy. Strong expertise in requirements management processes, including standard tools and techniques such as facilitated meetings, use cases, mapping documents, models and other requirements management tools Applied knowledge of different data interchange formats and Telecom APIs is a must, especially covering the following: Should be able to read JSON, XML structure/documentation. Hands on experience on UML Diagrams like (Sequence, Component Architecture, and ER etc.) Experience in File based, Web-Service based, and Messaging Based Integration. Basic Knowledge of FTP, REST/SOAP, Queue Concepts. Excellent written and verbal communication skills. Process oriented. Ability to learn new processes and willingness to apply the learning. Ability to meet occasionally tight deadlines, proactive and committed to excellence in providing results Highly Self-motivated and able to work independently with limited supervision Basic knowledge and understanding of SQL, object data model Minimum Education and Experience: People with experience in Business Analysis in Telecom BSS processes and in IT and not just limited to documentation of functional aspects Graduates and Post graduates with excellent academics. Prior telecom experience is mandatory. Skills: E2E Solutioning, eTOM, TMF Open Api, Digital Transformation Roles and Responsibilities Major duties and responsibilities: Understand end to end telecom processes around Customer acquisition, CIM, POC, Ordering etc (End to End Telecom BSS experience/knowledge required) Understand catalog configuration and Integration processes involved in telecom around Customer Data, Billing and Payments Data, Resource Inventory and provisioning systems. Analyze the integration data sources including the Interface agreements involved in the integration with third-party/external systems. Conduct detailed business analysis and prepare designs for various stages for development and implementation projects as telecom subject matter expert; Consolidate various inputs and data from multiple sources to create and modify solution options. Perform through quality assurance on documents to ensure consistency and quality. Keep in touch with the newest technologies and trends in the telecommunications industry Manage client engagement through written and verbal communication throughout the scoping, analysis and design delivery stages.

Req ID: 295600 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). Domain Years of Experience Global End User Services Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. 2-3 years of industry experience. 12 months in the current grade is a

Req ID: 325214 We are currently seeking a Helpdesk Associate - L1 technical guidance to join our team in Bangalore, Karntaka (IN-KA), India (IN). Required. Roles and Responsibilities- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window Roles and Responsibilities- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window

Req ID: 326207 We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures.

Req ID: 312226 We are currently seeking a Senior .NET Integration Engineer - Remote to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Senior Integration Engineer - Remote Who We Are NTT DATA America strives to hire exceptional, innovative and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company"™s strategy to acquire and integrate the skills, experience, and technology of leading digital companies, backed by NTT DATA"™s core capabilities, global reach, and depth. How You"™ll Help Us A Senior Integration Engineer - Remote is first and foremost a software developer who specializes in .NET C

Req ID: 322278 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures.

Req ID: 326205 We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures.

Req ID: 312230 We are currently seeking a Senior Integration Engineer to join our team in Bangalore, Karntaka (IN-KA), India (IN). Senior Integration Engineer - Remote Who We Are: NTT DATA America strives to hire exceptional, innovative and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company"™s strategy to acquire and integrate the skills, experience, and technology of leading digital companies, backed by NTT DATA"™s core capabilities, global reach, and depth. How You"™ll Help Us: A Senior Integration Engineer - Remote is first and foremost a software developer who specializes in .NET C

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your role and responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients hybrid-cloud and AI journeys. Your primary responsibilities include: Envision, design, and build the Software infrastructure that keeps the solutions running. Challenge ideas, identify problems and create efficient solutions. Develop flexible, maintainable, and scalable application components. Collaborate with development peers and lead the way staying up to date with tools and technology trends Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Min 4 yrs of exp. We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team. The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector. Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues. Exposure to COTS products used in telecom operations is highly desirable Preferred technical and professional experience Manage and monitor system resources, databases Develop and maintain shell scripts for automating repetitive tasks. Streamlining system operations in a Linux environment

Module Lead - Oracle Unified Assurance Location: Pune/ Noida Experience: 4 to 6 years Education: B.E./ B.Tech./MCA Primary Skills: Oracle Unified Assurance, Service Assurance, OSS, BSS Job Description: - Strong experience in Unified Communications Monitoring and Service Assurance to support the Customer's Engineering and Operations team to standardize processes and practices defined for system and infrastructure monitoring as well as ensure service assurance. - Work with the Customer's Engineering and Operations team to evaluate and optimize Unified Communications systems monitoring capabilities - Review system alarms definitions and technical articles provided by the vendors and write process and knowledge base articles to enhance system monitoring and incident management - Streamline and enhance monitoring methodologies to ensure uptime, voice and video performance and client experience. - Work with the Customer's Engineering and Operations team to evaluate and optimize Unified Communications systems monitoring capabilities - Review system alarms definitions and technical articles provided by the vendors and write process and knowledge base articles to enhance system monitoring and incident management - Implement new processes to achieve and maintain availability and performance SLAs for Customer's Services.

We are looking for a skilled Java Backend Developer with strong experience in telecom inventory systems to design, build, and maintain backend services that manage the physical and logical inventory of telecom network elements. Design and develop backend services for inventory management of telecom network elements. Build Java-based services integrating with OSS systems such as Network Configuration, Order Management, and Fulfillment. Model complex physical/logical inventory elements (e.g., circuits, ports, devices). Write clean, efficient, and maintainable Java code using appropriate design patterns. Develop and expose RESTful APIs for upstream systems to consume inventory data. Ensure data integrity while integrating with relational databases. Collaborate closely with domain architects and business analysts to interpret and refine business requirements. Troubleshoot and resolve backend performance issues and data inconsistencies. Technical Skills Required: Core Java: OOP principles, Collections, Multithreading, Exception Handling. Telecom OSS Platforms: Experience with systems like Amdocs, Netcracker, Cramer, Granite, Telenium, etc. Inventory Modeling: Strong understanding of physical/logical network components and entity relationships. Database: Proficiency in SQL, JDBC; experience with Oracle, PostgreSQL, or MySQL. API Development: Hands-on experience with REST APIs, JSON/XML parsing. Frameworks: Spring (Core, Boot, MVC). Messaging & Real-Time Processing: Experience with JMS or Kafka. Architecture: Exposure to Microservices and containerization tools like Docker/Kubernetes. OSS/BSS Domain: Familiar with service provisioning, activation, and asset lifecycle. Telecom Standards: Knowledge of TM Forum SID, TR-069, MEF models. Visualization & GIS Tools: Familiarity with tools like ArcGIS, NetViz. Network Tools Integration: Understanding of network discovery tools, GIS data integration, or topology modeling. Desired Candidate Profile: 7 10 years of Core Java backend development experience. Minimum 5 years of domain expertise in telecom, specifically in OSS inventory systems. Strong analytical and problem-solving skills. Excellent communication and stakeholder interaction abilities. Restful Api, Telecom Domain, Java, Microserivce, Spring

Join our Team About this opportunity We are seeking a highly skilled Data & Analytics Service Delivery Lead with proven competence on AI, and knowledge on OSS/BSS domains. The person will join a dynamic, globally diverse team taking care about Service Delivery within Data and Analytics Domain, with Customers distributed worldwide, in a context of non-delegated business. Team objective is to bring value through the expertise within Data and Analytics domain in telecom sector. The successful candidate will primarily focus on AI, enabling the Service Delivery process, model and strategy in such area. What you will do Define and fine tune the Service Delivery strategy and the Service Offering in collaboration with Portfolio and Sales. Support Sales for SI Services estimations. AI Use Cases Definition and harvesting, to unlock business value. Creation and Maintenance of Global Service Delivery Assets (Delivery Model and Pyramid, Industrialization, etc.) Scope build and scale AI Solutions. Ensure successful Projects Delivery execution, through the implementation of domain best practices. Drive Competence Management, internal and external. Work together with R&D for competence ramp-up, Product Serviceability Improvements, Service Led Business enablement, development of new Features and Use Cases. Work very close to Data and Analytics Portfolio and Sales, to properly set / fine tune the Service Delivery strategy and the Service Offering, primarily for AI. You will bring Demonstrated experience of more than 10 years in Service Delivery or equivalent roles in the OSS BSS space either internal or external Out of which at least 3 years in leading Service engagements in the analytics or AI or GenAI domains Cross-Functional Leadership Experience collaborating with diverse teams such as engineering and portfolio and marketing and sales Technical Understanding Strong domain expertise in telecom networks experience in telecom analytics tools as well as AI and Gen AI technologies and how they apply to data management solutions Analytical skills Proficiency in data analysis and the ability to use data-driven insights to make decisions Demonstrated leadership track record including personal development track record on the same Ability to lead a distributed diverse multi-cultural and matrix organization whilst securing right on time mobilization of stakeholder support for results Excellent English verbal and written communication skill Good to have Entrepreneurial and commercial thinking with an interest in business management Genuine interest in product architecture and technology Experience working in international markets or with global teams Why join Ericsson? What happens once you apply? Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Gurgaon Req ID: 767937

Requirement for Business Engineer Business Engineer (BAs) play a crucial role in IT telecom projects by bridging the gap between business objectives and technical solutions. Here are some of the key responsibilities of a business analyst in IT telecom projects: Role Responsibilities: Should assists in requirements gathering, documentation, requirement analysis,support design activities, change control of business needs and system impacts. Follow best practices, routines, and innovative solutions to improve production rates and quality of solutions Perform process simulations. Provide process documentation (in the solution) and operating instructions (if needed). Provide training, presentation and demo to internal Qvantel Resources or Customers. Complement developed fragments (Processes that talk with BSSAPI or external systems) with required coding to patch them to the Business Processes. Identify the business needs and corresponding Qvantel BSS stack APIs to analyze the right usage of Fragments (Processes that talk with BSSAPI or external systems) & queries for building what is needed as output for Business Process. Support programs/products team to ensure that majority of the stack is Flex-ified on a day to day basis Support project coordination interms of support for testing, training and deployment Requirements: Following are the key requirements which are essential for performing the role: Proven ability to identify, assess and solve problems. Excellent communication skills. Ability to persuade others to change existing practices. Clarity, precision and strong attention to details. Analytical thinker and excellent interpersonal skills. Working knowledge with JavaScript. Intermediate-expert level knowledge on BSS, BSSAPI & domains. A creative thinker Customer facing and negotiation skills We Appreciate: Telecommunications domain knowledge Exposure to one or more telecom domains such as B2C, B2B, Mobile, Fixed Line etc A positive attitude and good humour at work

We are looking for a highly skilled Charging Profile Engineer with strong technical expertise and telecom domain knowledge to join our team. The ideal candidate should be experienced in deployment, configuration, troubleshooting, and automation within cloud-native environments, with an emphasis on 4G/5G charging, provisioning, and migration. Key Responsibilities - Perform installation, deployment, and upgrades of telecom charging solutions. - Handle CIQ sheet preparation, Helm chart customization, and YAML file generation. - Work on AWS, OpenShift (OCP), CNS, and Kubernetes-based environments. - Configure tariff plans, bundle creation, CL creation, and write RSV for slicing profiles. - Execute Diameter protocol configuration, SS7 protocol support, and handle BSS provisioning tasks. - Deep understanding of SPS charging, 4G/5G call flows, and overall telecom architecture. - Ensure smooth migration planning and tool development for legacy-to-cloud transformations. - Conduct functional (FUT) and non-functional (load/performance) testing. - Automate use case testing and validate service-based charging bundles. - Interface with customers for requirement gathering, implementation plans, and issue resolution. - Prepare documentation and contribute to customer demos and discussions. Must-Have Skills - Deployment, upgrade, and troubleshooting of telecom applications. - Helm charts, YAML, CIQ, Kubernetes, CNS, AWS, OCP. - Strong command over Diameter protocol, 4G/5G call flow, and telecom charging flows. - Experience in tariff configuration, bundle and service creation, RSV writing, and SS7. - Exposure to automation testing frameworks, FUT, and load testing tools. - Excellent communication skills with proven client handling experience. Good to Have - Experience in migration tool development and scripting. - Familiarity with slicing profiles and dynamic service configurations. - Working knowledge of BSS/OSS ecosystem. Qualifications Bachelor s degree in Engineering, Telecommunications, or a related field. 4-6 years of relevant industry experience in telecom charging or network integration roles. Joining Requirement Candidates with immediate availability or short notice will be given priority.

About this opportunity We are seeking a highly skilled Data & Analytics Service Delivery Lead with proven competence on AI, and knowledge on OSS/BSS domains. The person will join a dynamic, globally diverse team taking care about Service Delivery within Data and Analytics Domain, with Customers distributed worldwide, in a context of non-delegated business. Team objective is to bring value through the expertise within Data and Analytics domain in telecom sector. The successful candidate will primarily focus on AI, enabling the Service Delivery process, model and strategy in such area. What you will do Define and fine tune the Service Delivery strategy and the Service Offering in collaboration with Portfolio and Sales. Support Sales for SI Services estimations. AI Use Cases Definition and harvesting, to unlock business value. Creation and Maintenance of Global Service Delivery Assets (Delivery Model and Pyramid, Industrialization, etc.) Scope build and scale AI Solutions. Ensure successful Projects Delivery execution, through the implementation of domain best practices. Drive Competence Management, internal and external. Work together with R&D for competence ramp-up, Product Serviceability Improvements, Service Led Business enablement, development of new Features and Use Cases. Work very close to Data and Analytics Portfolio and Sales, to properly set / fine tune the Service Delivery strategy and the Service Offering, primarily for AI. You will bring Demonstrated experience of more than 10 years in Service Delivery or equivalent roles in the OSS BSS space either internal or external Out of which at least 3 years in leading Service engagements in the analytics or AI or GenAI domains Cross-Functional Leadership Experience collaborating with diverse teams such as engineering and portfolio and marketing and sales Technical Understanding Strong domain expertise in telecom networks experience in telecom analytics tools as well as AI and Gen AI technologies and how they apply to data management solutions Analytical skills Proficiency in data analysis and the ability to use data-driven insights to make decisions Demonstrated leadership track record including personal development track record on the same Ability to lead a distributed diverse multi-cultural and matrix organization whilst securing right on time mobilization of stakeholder support for results Excellent English verbal and written communication skill Good to have Entrepreneurial and commercial thinking with an interest in business management Genuine interest in product architecture and technology Experience working in international markets or with global teams

As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your primary responsibilities includeComprehensive Feature Development and Issue ResolutionWorking on the end to end feature development and solving challenges faced in the implementation. Stakeholder Collaboration and Issue ResolutionCollaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined. Continuous Learning and Technology IntegrationBeing eager to learn new technologies and implementing the same in feature development. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 3-7 Years of C++ programming language experience. Good Knowledge required on QT. Should be able to design, code independently Preferred technical and professional experience Creative problem solving skills and excellent Communication Skill