Job
Description
Description We're looking for an experienced global billing & invoicing assistant to work within a dynamic, fast-paced international company in the subscription and advisory space. This individual will be responsible for creating and amending billing services in an accurate and timely manner, whilst resolving disputes and dealing with customer enquiries. You will have the opportunity to create new processes and policies whilst this function is still taking shape. You will be the key contact for all billing and collection queries and will cover a multitude of complex BAU billing/invoicing tasks. A highly motivated individual with the ability to work proactively and independently, you must be able to communicate at all levels and across functions. This is a newly formed role and the successful candidate will help to shape the this function, providing invaluable feedback and suggestions for improvements. Key Responsibilities Lead and implement robust policies across the Group, optimise processes and systems in collaboration with a Transformation Process Lead. Develop and maintain strong relationships with stakeholders, facilitating regular review meetings to focus on reoccurring issues and key performance metrics. Develop and maintain billing systems Coordinate with other departments to ensure accuracy of billing data Provide financial analysis and advice Help to develop automation through system improvements. What we are looking for Required attributes: Proven successful experience within billing/invoicing teams Knowledge of billing and accounting processes Proficiency in Microsoft Office Suite Exceptional attention to detail and organisational skills Experience in developing strong internal relationships as this role will impact the full end to end journey. Excellent written and verbal communication and negotiation skills, particularly in liaising with Sales Teams and External Customers. A collaborative problem-solving approach. Desirable Attributes: Proficiency in accounting software programs Compliance and regulatory understand/experience B2B financial understanding. (P&L, balance sheets, Accruals, Deferrals etc.) Proficiency in Microsoft Dynamics (or similar ERP system) Background in subscription and/or advisory business. What we offer Private Medical Insurance Employee’s Provident Fund Scheme Maternity Leave Holiday Entitlement Employee Assistance Programme (EAP) About Aurora Energy Research From its academic roots, Aurora Energy Research is a thriving, rapidly growing company, currently serving over 600 of the world’s most influential energy sector participants, including utilities, investors, and governments. While we constantly strive to reach new markets and diversify our product portfolio, we are already active across the globe in Asia-Pacific, Latin America, Europe, and North America, working with leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software. We are a diverse team of experts with vast energy, financial, and consulting backgrounds, covering power, hydrogen, carbon, and fossil commodities. With this, we provide data-driven intelligence to fuel strategic decisions in the global energy transformation
