Billing & Invoicing Assistant

As an experienced global billing & invoicing assistant, you will have the opportunity to work in a dynamic and fast-paced international company in the subscription and advisory space. Your main responsibilities will include creating and amending billing services accurately and in a timely manner, resolving disputes, and handling customer inquiries. You will play a key role in shaping new processes and policies within this function. Your proactive and independent work style will be crucial in this newly formed role. You will serve as the primary point of contact for all billing and collection queries, managing a variety of complex BAU billing and invoicing tasks. Your ability to communicate effectively across all levels and functions will be essential in this role. Key Responsibilities: - Lead and implement robust policies across the Group, collaborating with a Transformation Process Lead to optimize processes and systems. - Build and maintain strong relationships with stakeholders, organizing regular review meetings to address recurring issues and key performance metrics. - Develop and maintain billing systems, ensuring accuracy of billing data by coordinating with other departments. - Provide financial analysis and advice, contributing to the development of automation through system improvements. Required Attributes: - Proven successful experience in billing and invoicing teams. - Knowledge of billing and accounting processes. - Proficiency in Microsoft Office Suite. - Exceptional attention to detail and organizational skills. - Experience in cultivating strong internal relationships. - Excellent written and verbal communication and negotiation skills, particularly in interactions with Sales Teams and External Customers. - A collaborative problem-solving approach. Desirable Attributes: - Proficiency in accounting software programs. - Compliance and regulatory understanding/experience. - B2B financial knowledge (P&L, balance sheets, Accruals, Deferrals, etc.). - Proficiency in Microsoft Dynamics or similar ERP systems. - Background in subscription and/or advisory business. In addition to a challenging and rewarding work environment, we offer the following benefits: - Private Medical Insurance. - Employees Provident Fund Scheme. - Maternity Leave. - Holiday Entitlement. - Employee Assistance Programme (EAP).,