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On-site

Job Type

Full Time

Job Description

Job Title: Billing Manager & Renewals Specialist

Location: Malad West, Mumbai

Type: Full-time, On-site

Joining: Immediate joiners preferred


About Us

Confiex Data Room Pvt. Ltd. is a leading provider of secure Virtual Data Room solutions for investment banks, law firms, and M&A advisors.


Role Overview

We’re seeking a detail-oriented and client-focused Billing & Renewals Specialist to manage end-to-end billing operations, track subscription renewals, and ensure smooth payment cycles.


Key Responsibilities

Generate and validate invoices for subscription-based services.

Track subscription/contract lifecycles and follow up on renewals.

Coordinate with sales, finance, and customer success teams.

Maintain accurate records in CRM (Salesforce/Zoho CRM).

Resolve billing discrepancies and customer queries.

Prepare reports on billing and renewal trends.


Requirements

3+ years’ experience in billing, order-to-cash, or renewals (preferably in SaaS, IT services, telecom, or subscription businesses).

Strong client communication skills.

Proficiency in CRM and billing tools.

Bachelor’s in Finance, Business, or related field.


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