Billing and Collection Executive

Job Title: Collection Executive

Location: Noida

Job Type: Full-time Experience

Required: 0–1 years

Job Summary: We are looking for a dynamic and enthusiastic Collection Executive to join our team. The ideal candidate should possess excellent communication skills, a professional telephone manner, and the ability to draft clear and concise emails. This role involves making outbound calls, following up with leads, and maintaining proper communication records.

Key Responsibilities:

• Make outbound calls to potential clients as per the assigned data.

• Follow up with the clients for payment, collection and maintain follow-through. • Provide accurate information about products/services to generate interest.

• Maintain a record of calls and update the CRM or tracking system regularly.

• Respond to customer inquiries via phone or email in a professional manner.

• Draft professional emails for client communication, follow-ups, or documentation.

• Schedule meetings or appointments when necessary.

• Work closely with the sales or support team for smooth coordination. Required Skills:

• Good communication skills (both verbal and written)

• Strong interpersonal and convincing ability

• Email drafting skills – ability to write clear and professional communication

• Basic computer knowledge (MS Office, email, data entry) • Polite, Patience and ability to handle rejections or objections Qualifications:

• Minimum Graduate

• Experience in tele calling, customer service, or similar role preferred