Job Title: Enterprise Sales Executive Department: Sales & Business Development Location: Pune Role Summary: At Aerloop, we are not just another internet service provider. We position ourselves as IT connectivity consultants to our clients, offering end-to-end, turnkey solutions tailored for modern enterprises. As an Enterprise Sales Executive, you will be responsible for acquiring and managing key corporate accounts, driving high-value leased line and bandwidth sales, and acting as a trusted advisor for clients' IT connectivity needs. Key Responsibilities: New Business Development: Identify and target corporate clients for leased line, bandwidth, and internet services. Consultative Sales: Understand client requirements and propose suitable turnkey IT connectivity solutions aligning with their IT and connectivity goals. Sales Target Achievement: Achieve and exceed monthly sales targets, set at 8 times your monthly salary. Client Relationship Management: Build strong, long-term relationships with decision-makers and influencers in client organizations. Market Intelligence: Monitor industry trends, competitor activities, and market shifts to adapt strategies accordingly. Proposal & Negotiation: Prepare commercial proposals, conduct presentations, and negotiate terms to close deals effectively. Collaboration: Coordinate with technical and service delivery teams to ensure seamless execution post-sales. Reporting: Maintain updated records of leads, pipeline, and closures using CRM tools and provide regular reports to the Sales Head. Skills & Qualifications: Bachelor’s degree 2–5 years of B2B/enterprise sales experience in telecom/internet service providers preferred. Proven track record of meeting or exceeding sales targets. Strong knowledge of leased lines, bandwidth solutions, and enterprise internet products. Excellent communication, negotiation, and interpersonal skills. Tech-savvy with good presentation and proposal-making skills. Job Type: Full-time Pay: ₹20,000.00 - ₹55,000.00 per month Benefits: Leave encashment Provident Fund Schedule: Day shift Work Location: In person
We are seeking a detail-oriented and results-driven Billing & Collections Executive to join our ISP (Internet Service Provider) team. The ideal candidate will be responsible for managing the billing processes and ensuring timely collections from customers. Responsibilities: 1. Billing Management: - Generate accurate bills for customers based on their service plans and usage. - Monitor billing cycles to ensure timely invoicing. - Address any billing discrepancies or issues promptly. 2. Collections: - Implement effective strategies for collecting outstanding payments from customers. - Contact customers with overdue accounts and negotiate payment plans when necessary. - Utilize various communication channels (phone, email, etc.) to follow up on unpaid invoices. 3. Account Reconciliation: - Reconcile payments received with outstanding invoices. - Investigate and resolve any discrepancies between payments and invoices. 4. Customer Service: - Provide excellent customer service by addressing billing inquiries and concerns in a timely and professional manner. 5. Reporting: - Prepare regular reports on billing and collection activities, including aging reports and collection metrics. - Analyze data to identify trends and areas for improvement. Requirements: - Bachelor’s degree in Accounting, Finance, Business Administration, or related field. - Proven experience in billing and collections, preferably in the telecommunications or ISP industry. - Strong understanding of billing systems and software. - Excellent communication and negotiation skills. - Ability to work independently and as part of a team. - Proficiency in Microsoft Excel and other accounting software. - Attention to detail and accuracy in handling financial data. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Benefits: Leave encashment Provident Fund Application Question(s): How many years of experience in Billing & Collection ? Have you created MIS reports? Education: Bachelor's (Preferred) Work Location: In person
Job Title: Chief Technology Officer (CTO) Department: Technology / Network Operations Reports To: CEO / Managing Director Location: Mumbai Experience Required: 12–20 years (with strong background in ISP or Telecom Industry) Position Overview The Chief Technology Officer (CTO) is responsible for shaping and executing the company’s technology vision to ensure reliable, scalable, and secure internet services. The role involves overseeing network architecture, infrastructure management, cybersecurity, systems operations, vendor coordination, and regulatory compliance. The CTO will also manage access control, account security, and documentation across all company technology platforms while supporting business growth and innovation. Key Responsibilities 1. Strategic & Technical Leadership Define and implement the company’s technology roadmap aligned with business goals. Evaluate and adopt new technologies (fiber, wireless, 5G, SD-WAN, cloud) to enhance service quality and operational efficiency. Provide technical direction, risk assessment, and long-term infrastructure planning. Ensure business continuity through robust technology design and disaster recovery planning. 2. Network & Infrastructure Management Oversee design, deployment, and maintenance of ISP network infrastructure, including backbone, PoPs, and data centers. Manage IP addressing, routing protocols (BGP, OSPF), and network optimization. Ensure high network uptime, redundancy, and preventive maintenance. Supervise NOC operations and field engineering teams to maintain service performance. 3. System Administration & Access Control Oversee all Microsoft 365 global administration and access permissions, ensuring uninterrupted and secure system management. Maintain and safeguard all platform and service accounts connected to cloud vendors, hosting, and software tools. Ensure key administrative and license-linked accounts remain active, protected with strong passwords and multi-factor authentication. Establish clear policies for user creation, modification, and deactivation in collaboration with HR; ensure delegated users are trained and processes are documented. 4. Server & Virtual Infrastructure Management Manage the company’s server and virtualization environment (VMware or equivalent), including configuration, access control, and system monitoring. Maintain documentation of authorized administrative access and enforce security best practices. Oversee data backup, replication, and resource utilization for maximum reliability. 5. Credential & Documentation Management Maintain a centralized, secure repository containing credentials, URLs, and access details for domains, hosting platforms, and regulatory portals. Ensure this record is encrypted, backed up, and accessible only to authorized personnel. Conduct regular reviews and audits to validate credential accuracy and update logs whenever changes occur. 6. Regulatory Compliance & Reporting Ensure timely DOT and TRAI filings and compliance with all licensing and operational requirements. Oversee proper maintenance of all regulatory accounts and records, ensuring active credentials and updated documentation. Collaborate with internal teams to align technology operations with government and licensing standards. 7. Cybersecurity & Risk Management Implement data security policies, including access control, incident response, and vulnerability management. Regularly review and strengthen cybersecurity posture through audits and compliance checks. Ensure proper logging and reporting of security-related incidents. 8. Vendor & Partner Management Manage relationships with vendors, data center partners, and technology providers. Negotiate and oversee procurement of network equipment, cloud services, and software licenses. Evaluate vendor performance to ensure cost-effective and reliable solutions. 9. Product & Service Innovation Drive research and development for new ISP services such as IoT connectivity, managed Wi-Fi, cloud hosting, and value-added digital solutions. Collaborate with marketing and operations teams to align technical capabilities with customer needs. 10. Team Leadership & Development Build, mentor, and guide technical teams across network, systems, and IT domains. Foster a culture of accountability, innovation, and continuous improvement. Support training initiatives to enhance technical capabilities within the organization. Qualifications & Skills Bachelor’s or Master’s degree in Electronics, Telecommunications, Computer Engineering, or related field. 12+ years of experience in telecom, ISP, or IT infrastructure management. Strong technical expertise in routing (BGP, OSPF, MPLS), virtualization, cloud computing, and network design. Experience with OSS/BSS platforms, CRM systems, and regulatory compliance. Excellent leadership, problem-solving, and vendor management skills. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹1,500,000.00 per year Benefits: Provident Fund Work Location: In person
Job Title: Chief Technology Officer (CTO) Department: Technology / Network Operations Reports To: CEO / Managing Director Location: Mumbai Experience Required: 12–20 years (with strong background in ISP or Telecom Industry) Position Overview The Chief Technology Officer (CTO) is responsible for shaping and executing the company’s technology vision to ensure reliable, scalable, and secure internet services. The role involves overseeing network architecture, infrastructure management, cybersecurity, systems operations, vendor coordination, and regulatory compliance. The CTO will also manage access control, account security, and documentation across all company technology platforms while supporting business growth and innovation. Key Responsibilities 1. Strategic & Technical Leadership Define and implement the company’s technology roadmap aligned with business goals. Evaluate and adopt new technologies (fiber, wireless, 5G, SD-WAN, cloud) to enhance service quality and operational efficiency. Provide technical direction, risk assessment, and long-term infrastructure planning. Ensure business continuity through robust technology design and disaster recovery planning. 2. Network & Infrastructure Management Oversee design, deployment, and maintenance of ISP network infrastructure, including backbone, PoPs, and data centers. Manage IP addressing, routing protocols (BGP, OSPF), and network optimization. Ensure high network uptime, redundancy, and preventive maintenance. Supervise NOC operations and field engineering teams to maintain service performance. 3. System Administration & Access Control Oversee all Microsoft 365 global administration and access permissions, ensuring uninterrupted and secure system management. Maintain and safeguard all platform and service accounts connected to cloud vendors, hosting, and software tools. Ensure key administrative and license-linked accounts remain active, protected with strong passwords and multi-factor authentication. Establish clear policies for user creation, modification, and deactivation in collaboration with HR; ensure delegated users are trained and processes are documented. 4. Server & Virtual Infrastructure Management Manage the company’s server and virtualization environment (VMware or equivalent), including configuration, access control, and system monitoring. Maintain documentation of authorized administrative access and enforce security best practices. Oversee data backup, replication, and resource utilization for maximum reliability. 5. Credential & Documentation Management Maintain a centralized, secure repository containing credentials, URLs, and access details for domains, hosting platforms, and regulatory portals. Ensure this record is encrypted, backed up, and accessible only to authorized personnel. Conduct regular reviews and audits to validate credential accuracy and update logs whenever changes occur. 6. Regulatory Compliance & Reporting Ensure timely DOT and TRAI filings and compliance with all licensing and operational requirements. Oversee proper maintenance of all regulatory accounts and records, ensuring active credentials and updated documentation. Collaborate with internal teams to align technology operations with government and licensing standards. 7. Cybersecurity & Risk Management Implement data security policies, including access control, incident response, and vulnerability management. Regularly review and strengthen cybersecurity posture through audits and compliance checks. Ensure proper logging and reporting of security-related incidents. 8. Vendor & Partner Management Manage relationships with vendors, data center partners, and technology providers. Negotiate and oversee procurement of network equipment, cloud services, and software licenses. Evaluate vendor performance to ensure cost-effective and reliable solutions. 9. Product & Service Innovation Drive research and development for new ISP services such as IoT connectivity, managed Wi-Fi, cloud hosting, and value-added digital solutions. Collaborate with marketing and operations teams to align technical capabilities with customer needs. 10. Team Leadership & Development Build, mentor, and guide technical teams across network, systems, and IT domains. Foster a culture of accountability, innovation, and continuous improvement. Support training initiatives to enhance technical capabilities within the organization. Qualifications & Skills Bachelor’s or Master’s degree in Electronics, Telecommunications, Computer Engineering, or related field. 12+ years of experience in telecom, ISP, or IT infrastructure management. Strong technical expertise in routing (BGP, OSPF, MPLS), virtualization, cloud computing, and network design. Experience with OSS/BSS platforms, CRM systems, and regulatory compliance. Excellent leadership, problem-solving, and vendor management skills. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹1,500,000.00 per year Benefits: Provident Fund Work Location: In person
Job Title: Technical Head Department: NOC & Integration Reports To: CEO / Managing Director Location: Mumbai Experience Required: 14–20 years in Network Operations, ISP Infrastructure, and Technology Integration About aerloop (aerpace Communications Private Limited) aerloop is a fast-growing Internet Service Provider (ISP) committed to delivering high-speed, reliable, and secure internet connectivity. We focus on innovative network solutions and seamless integration of technology to enhance customer experience and operational efficiency. Role Overview As the Technical Head – NOC & Integration, you will lead aerloop’s end-to-end network operations and technology integration initiatives. This role requires a visionary leader with deep hands-on technical expertise in ISP-grade networks, routing protocols, and security infrastructure. You will be responsible for ensuring network reliability, scalability, and smooth integration of new technologies while mentoring the technical team to achieve operational excellence. Key Responsibilities Network Operations & Management Lead the NOC team to ensure 24x7 network uptime and optimal performance. Manage network device configurations, logical addressing, and version control. Develop, implement, and optimize NOC monitoring and alerting systems for proactive issue resolution. Create SOPs and escalation processes to maintain service reliability and improve mean time to resolve (MTTR). Network Design & Integration Design and deploy scalable network architectures suitable for ISP operations. Lead integration of new nodes, PoPs, and backbone upgrades. Develop detailed migration, conversion, and implementation plans for network expansions and customer onboarding. Coordinate cable, fiber, and wireless installations for new and existing projects. Technical Leadership & Troubleshooting Act as the final escalation point for complex network and integration issues. Guide and mentor NOC engineers, ensuring continuous skill enhancement and knowledge sharing. Collaborate with vendors, partners, and internal stakeholders for remote troubleshooting and integrations. Provide senior technical leadership for resolving high-severity outages or incidents. Routing, Switching & Security Configure and troubleshoot advanced routing protocols such as EIGRP, OSPF, and BGP. Administer firewalls (PIX, Fortinet, Linux IPTables) and enforce network security standards. Document and maintain secure network architectures, ensuring compliance with ISP regulatory norms. Support both pre-sales and post-sales teams in designing customer-centric network and security solutions. Automation & System Improvement Implement automation for network management, device configuration, and performance analysis. Drive process improvement and technology adoption initiatives within NOC and Integration teams. Evaluate and integrate emerging technologies such as SD-WAN, virtualization, and cloud connectivity. Virtualization & Infrastructure Manage application servers on VMware and integrate storage on Dell or equivalent systems. Ensure high availability and redundancy of virtualized infrastructure supporting ISP operations. Strategic & Reporting Functions Develop budgets and project timelines for NOC operations and integration projects. Present regular performance and incident reports to senior management. Align technical strategies with aerloop’s vision for innovation, scalability, and customer satisfaction. Key Skills & Competencies Strong expertise in ISP network design, deployment, and maintenance. In-depth knowledge of TCP/IP, BGP, OSPF, MPLS, VLAN, VPN, and WAN technologies. Experience with network monitoring tools such as SolarWinds, Zabbix, PRTG, or similar. Proficiency in automation platforms (e.g., Ansible, Python scripts, or equivalent). Strong analytical, problem-solving, and leadership skills. Excellent communication and documentation capabilities. Educational Qualifications Bachelor’s or Master’s degree in Computer Science, Electronics, or Telecommunications. Completed CCNA certification. Preferred certifications: CCNP / CCIE / Fortinet NSE / JNCIE / AWS Networking / VMware Certified Professional. Job Types: Full-time, Permanent Pay: ₹1,500,000.00 - ₹1,800,000.00 per year Benefits: Provident Fund Work Location: In person
Job Description - Sales Co-ordinator Location – Andheri East Job Summary: We are looking for a Sales Coordinator (Male) to assist in handling customer communication, coordinating with service engineers, and providing basic administrative and sales support. The ideal candidate should have good communication skills, basic computer knowledge, and a proactive attitude toward resolving customer issues. Key Responsibilities: Handle incoming and outgoing calls to and from customers within the local area. Communicate with customers and service engineers to address complaints and ensure timely resolution. Coordinate between sales and service teams to maintain smooth operations. Maintain basic records of customer calls, complaints, and follow-ups using computer tools (Excel, email, CRM, etc.). Occasionally assist engineers in the field when additional support is required. Provide general support to the sales department for daily operations. Job Types: Full-time, Permanent, Fresher Pay: ₹11,777.99 - ₹22,000.00 per month Benefits: Provident Fund Work Location: In person