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Backend Developer

3 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Backend Developer – Omnichannel Squad (Remote – India)

🌍

Location:

Remote – India🕒

Type:

Full-time💼

Department:

Technology | Engineering💻

Work Setup:

Remote (India-based applicants only)

About ZIWO

ZIWO

is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.As a fast-growing B2B SaaS startup, we’re building the future of customer experience. Our all-in-one cloud solution enables voice, messaging, and CRM integrations for forward-thinking companies across the Middle East and beyond. With a global team of 80+ people, ZIWO is the tech company where innovation meets impact.

About The Role

We’re looking for a skilled and collaborative

Backend Developer

based in India to join our

Omnichannel Squad

remotely. In this role, you’ll help build and maintain the backend services that power ZIWO’s multi-channel communication platform — including voice, WhatsApp, email, and social media integrations.You’ll work closely with cross-functional team members — including Product Owners, QA Engineers, and Designers — to deliver scalable, secure, and high-performing backend systems that improve the ZIWO customer experience across all communication channels.This is a great opportunity for backend engineers who love clean code, distributed systems, and real-world impact in a fast-growing SaaS company.

What You’ll Be Doing

  • Design, develop, and maintain backend services and REST APIs using Node.js and OOP best practices
  • Implement asynchronous processes, background jobs, and data workflows
  • Collaborate with front-end developers, product managers, QA, and design to deliver end-to-end solutions
  • Own database schemas and data architecture (RDBMS and NoSQL)
  • Write and maintain unit and integration tests
  • Participate in squad-level architecture decisions, code reviews, and technical discussions
  • Debug and resolve backend bugs, performance issues, and production incidents
  • Ensure secure and compliant backend systems
  • Continuously improve backend systems, development workflows, and squad practices

What You Bring

  • Bachelor’s degree in Computer Science, Software Engineering, or related field
  • Minimum 3 years of backend development experience
  • Strong proficiency in Node.js, REST APIs, and OOP principles (TDD, SOLID)
  • Experience with microservices or distributed systems (e.g., message queues, service bus)
  • Knowledge of relational and NoSQL databases
  • Comfortable writing clean, tested, and well-documented code
  • Fluent in English (spoken and written)
  • Based in India and available to work full-time remotely

Why Join ZIWO

  • Work remotely with a high-impact, agile engineering team
  • Help shape real-world communication solutions used across the Middle East
  • Join a fast-growing SaaS company at the forefront of voice and omnichannel tech
  • Collaborate with skilled peers across multiple countries
  • Enjoy flexibility, ownership, and room for professional growth

ZIWO is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for everyone.

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