Company Overview:Marc Infosystems is a trusted name in office automation and IT solutions, serving clients for over 25 years. As an authorised sales and service partner for Canon and HP, we provide high-quality imaging, printing, and computing solutions along with reliable after-sales support. Job Summary:We are seeking a detail-oriented and proactive Back Office Coordinator to support our sales and service teams. This role is vital to ensure smooth day-to-day operations, client communication, and coordination between departments. Key Responsibilities:Coordinate with sales and service teams to manage daily operations. Handle order processing, documentation, invoicing, and inventory updates. Maintain records of customer interactions, service calls, and product deliveries. Communicate with clients for follow-ups, service scheduling, and issue resolution. Assist in preparing sales reports, service logs, and MIS documentation. Liaise with Canon and HP for product updates, warranty claims, and service escalations. Ensure timely data entry and maintain CRM or internal databases. Requirements:Graduate with strong communication and coordination skills. Proficiency in MS Office (Excel, Word) and basic ERP/CRM systems. Prior experience in a similar administrative/support role preferred. Ability to multitask and work in a fast-paced environment. Strong organizational and problem-solving skills.

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Back Office Coordinator