Job
Description
Job Purpose: The Back Office Executive will play a critical role in managing and supporting back-office operations, ensuring smooth data entry, assisting with digital marketing tasks, supporting product deliveries, conducting product demos, and coordinating office team activities to improve operational efficiency and customer satisfaction. Key Responsibilities: Back Office Operations: Manage and maintain company records, files, and documentation. Assist in maintaining inventory and supply management. Handle data entry tasks including updating customer records, product information, and financial transactions. Perform administrative duties like scheduling meetings, managing correspondence, and handling office supplies. Data Entry & Documentation: Ensure accurate and timely data entry into the system. Maintain, organize, and retrieve important documents and records. Regularly update spreadsheets, databases, and CRM tools with relevant data. Digital Marketing Support: Assist in managing social media accounts, including content creation, posting, and engagement. Help with online advertising campaigns (Google Ads, Facebook Ads, etc.). Monitor website traffic and provide weekly performance reports. Conduct basic SEO tasks like keyword research, on-page SEO optimization, and content updates. Create engaging blog posts, social media captions, and promotional materials. Product Delivery & Support: Coordinate and assist in the delivery of products to clients. Ensure products are delivered on time and in perfect condition. Provide after-sales support to clients as needed, answering queries and resolving issues. Product Demonstrations: Assist the sales team in providing product demos to clients. Prepare demo materials, product information, and presentations. Handle customer inquiries during product demos and provide detailed information about features and benefits. Office Team Support: Provide administrative support to the office team. Assist with team coordination, ensuring smooth communication and efficient work processes. Help with organizing team meetings, events, and company activities. Additional Tasks: Handle ad-hoc office duties as required by the management. Assist in any other tasks related to operations, marketing, or office management. Required Skills & Qualifications: Proven experience in back-office support or similar roles. Strong proficiency in Microsoft Office (Word, Excel, PowerPoint). Knowledge of basic digital marketing tools (Google Analytics, social media platforms, and SEO). Good communication skills, both written and verbal. Organizational skills with the ability to multitask and prioritize. Attention to detail and accuracy in data management. Willingness to learn new tools and techniques related to digital marketing and office management. Desired Attributes: Self-motivated, proactive, and solution-oriented. Ability to work independently and as part of a team. Positive attitude with a strong sense of responsibility. Education: Bachelor's degree in Business Administration, Marketing, or a related field (preferred). Experience: 1-2 years of experience in back-office operations, data entry, or digital marketing (preferred).
