Job
Description
Serve as the AWS subject matter expert for our internal team Take an active part in coaching, leading, and mentoring junior AWS members, while communicating goals and targets to the team Set objectives, share feedback, and lead team/Project/Customer meetings, while also being able to lead 1-2-1s and personal development plans Be active in annual and ad hoc headcount planning for the organization; working to secure necessary budget Build and support high-functioning, motivated teams within the practice Leverages past experiences and uses strong communication skills to collaborate effectively with all other business leaders to define and prioritize the right work Owns the OKR setting and review process for teams under their oversight Proactively nurtures the talent of the senior people in their function and provides leadership to them, particularly around resourcing or personnel issues Sells NeuraFlash as a company and their organization as a team to potential candidates Develop and articulate a compelling vision for the team Individual Contributor on key projects Comfortable managing team members with different skill sets and areas of focus Be recognized for their impact on team culture; people are excited to work with them Excel at getting the team to focus on the highest-impact projects Connect team s efforts with a savvy grasp of the ecosystem and organizational context; prioritizes effectively based on business needs Continue to contribute to ongoing function work, whilst overseeing the delivery of multiple projects or initiatives on clear timelines Able to lead hiring efforts for their team and determine headcount Work in a hybrid role with a mix of people management and individual contribution, as an AWS Solution Architect QUALIFICATIONS: At least 3 years of experience leading and managing technical teams AWS Solution Architect Associate Certification A solid understanding of people management strategies, and how to develop leaders in that function to be successful A holistic, integrated understanding of organizational context Drives broader organizational efforts around culture, work, and values Able to lead and support their function whilst continually achieving impact and improvements across all areas Proactive in identifying and clearing roadblocks for the team Developed past proven structures and process that help their team achieve outstanding results in prior roles Contact Center experience Amazon Connect experience Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash Family who work remotely, we re focused on keeping everyone connected and unified as one team. Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and dont mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients. Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done Collaboration: You have a voice here! If you work with a team of smart people like we do, it s a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. Celebrate Often: We take our work seriously, but we don t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don t forget to slow down and celebrate the big things and the small things together.
