104267 Aws Jobs - Page 26

DESCRIPTION The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. As an Amazon Web Services (AWS) Solutions Architect in AWS Industries Healthcare and Life Sciences (HCLS) segment, you are responsible for partnering with our most valuable customers to design cloud architectures utilizing AWS services. You have technical depth, business aptitude, and the ability to lead in-depth technology discussions, articulating the business value of the AWS platform and services. Effective communication and interpersonal skills are required for engaging and influence Enterprise Architects, Technical Architects, Cloud Architects, Directors, VP’s and CXOs. You will partner some of the worlds largest companies, to craft highly scalable, flexible and resilient cloud architectures that address customer business problems and accelerate the adoption of AWS services. In collaboration with account managers, you will assist in driving growth across a small set of global customers in your defined country. As a trusted customer advocate, the solutions architect will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mind-share and broad use of AWS within enterprise customers. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Key job responsibilities Ensure success in building and migrating applications, software and services on the AWS platform In partnership with the account management team, formulate and execute a strategy Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS Capture and share best-practice knowledge amongst the AWS solutions architect community Author or otherwise contribute to AWS customer-facing publications such as whitepapers Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates Act as a technical liaison between customers, service engineering teams and support About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS Bachelor's degree in computer science, engineering, mathematics or equivalent Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). Experience in design, implementation, or consulting in applications and infrastructures Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients Knowledge of AWS services, market segments, customer base and industry verticals PREFERRED QUALIFICATIONS Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering) Experience in infrastructure architecture, database architecture and networking Experience migrating or transforming legacy customer solutions to the cloud Familiarity with common AI/ML and GenAI lifecycles, data lakes and data analytics solutions Familiarity with common AI/ML and GenAI lifecycles, data lakes and data analytics solutions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

ThoughtSpot is looking for a Senior DevOps Engineer to join our Build and Infrastructure team. In this senior-level role, you will leverage deep expertise in Bazel build systems, infrastructure engineering, CI/CD, and automation tooling to enhance our development workflows and infrastructure reliability. You will play a pivotal role in optimizing build performance, improving developer productivity, and maintaining high security and compliance standards across the entire development lifecycle. What you'll be doing: Architect, implement, and maintain scalable, secure, and highly performant Bazel-based build systems for large-scale, polyglot codebases. Define and enforce best practices for Bazel builds, including WORKSPACE/BUILD file structure, caching strategies, remote execution, and dependency management. Lead strategic initiatives to migrate existing build systems to Bazel and optimize build times through incremental builds, parallelism, and artifact caching. Design and implement cutting-edge Continuous Integration (CI) & Continuous Delivery (CD) frameworks tailored specifically to support ThoughtSpot’s microservices architecture. Proactively diagnose and troubleshoot build failures, flaky tests, and dependency issues in distributed build environments. Collaborate with engineering teams to align build and infrastructure improvements with business goals, ensuring fast, reliable, and secure delivery. Evaluate and implement cutting-edge build and automation tools to continuously improve developer experience and delivery velocity. Participate in on-call rotation to provide timely response, troubleshooting, and resolution of critical issues. Mentor engineers on Bazel best practices, performance tuning, and build tooling integration. What you bring (plus a huge desire to build and scale!): Extensive experience managing and optimizing distributed Bazel build systems (remote caching, remote execution, custom Bazel rules). Proven track record of managing and migrating large monorepos or multi-repo setups to Bazel from legacy build tools. Strong understanding of build graph optimization, hermetic builds, and reproducibility in CI/CD pipelines. In-depth knowledge of Operating Systems internals, networking fundamentals, and advanced debugging in distributed environments. Strong programming/scripting skills in Python, Bash, Groovy, or Golang, with experience integrating build tools and REST APIs. Hands-on experience with cloud platforms (Azure preferred, AWS/GCP also considered) in hybrid cloud setups. Hands-on experience with Kubernetes, GitOps, Infrastructure as Code (IaC) using Terraform, Ansible, or similar. Exceptional communication and collaboration skills, able to drive technical discussions across cross-functional teams. Required skills/qualifications Minimum 5years of relevant experience in the IT industry, Must have experience working with geographically distributed teams and infrastructure, preferably in a high release velocity/startup environment. Ability to work independently, prioritize effectively, and thrive in fast-paced, dynamic settings. What makes ThoughtSpot a great place to work? ThoughtSpot is the experience layer of the modern data stack, leading the industry with our AI-powered analytics and natural language search. We hire people with unique identities, backgrounds, and perspectives—this balance-for-the-better philosophy is key to our success. When paired with our culture of Selfless Excellence and our drive for continuous improvement (2% done), ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you. ThoughtSpot for All Building a diverse and inclusive team isn't just the right thing to do for our people, it's the right thing to do for our business. We know we can’t solve complex data problems with a single perspective. It takes many voices, experiences, and areas of expertise to deliver the innovative solutions our customers need. At ThoughtSpot, we continually celebrate the diverse communities that individuals cultivate to empower every Spotter to bring their whole authentic self to work. We’re committed to being real and continuously learning when it comes to equality, equity, and creating space for underrepresented groups to thrive. Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

JOB DESCRIPTION Elevate your engineering prowess to unprecedented levels by joining a team of exceptionally gifted professionals and position yourself among the top echelon in site reliability. As a Principal Site Reliability Engineer at JPMorgan Chase within the Consumer & Community Banking, you work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for the services in your application and product lines. You will ensure those NFRs are accounted for in your products’ design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production. Job responsibilities Creates high quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance Provides advice and mentoring to other engineers and acts as a key resource for technologists seeking advice on technical and business-related issues Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout your team Collaborates with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt Works toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations Evolves and debug critical components of applications and platforms Provides comprehensive and ongoing guidance, tools, and solutions to support the firms’ growth Makes significant contributions to JPMorgan Chase’s site reliability community via internal forums, communities of practice, guilds, and conferences Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 15+ years applied experience . In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines Ability to communicate data-based solutions with complex reporting and visualization methods Recognized as an active contributor of the engineering community Continues to expand network and leads evaluation sessions with vendors to see how offerings can fit into the firm’s strategy Ability to anticipate, identify, and troubleshoot defects found during testing Strong communication skills with ability to mentor and educate others on site reliability principles and practices. Experience with AWS storage, Snowflake, event-based architectures, batch jobs, Kubernetes, ETL tools using EKS, streaming services, and cloud-based architecture for data and analytics. Proficiency in designing and managing data and analytics platforms, ensuring scalability, reliability, and performance. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS 8+ years’ experience with strong hands-on skills in C#, ASP.NET, Web API, WCF, ADO, ORM (Entity Framework, Dapper), and Containers, 3+ years in cloud architecture. - Experience in migration and modernization of .NET Framework applications to .NET. - Knowledge of various modernization strategies, such as rehosting, replatforming, and refactoring. Experienced in designing and developing cloud-native applications on AWS (required) and other platforms, proficient in AWS services (EC2, S3, Lambda, CloudFormation), agile development, and automated CI/CD pipelines. Bachelor’s degree or equivalent in IT, Computer Science, Math, Physics, or related fields, with strong communication skills for diverse audiences. PREFERRED QUALIFICATIONS AWS Professional certifications (e.g., Solutions Architect, DevOps Engineer) with knowledge of Microsoft modernization tools like Microsoft Upgrade Assistant and AWS Transform (.NET). Experienced with Generative AI coding assistants (Amazon Q Developer, GitHub Copilot), automation/scripting (PowerShell, Terraform, Python), and database migration/modernization. Experience in UI development using JavaScript/TypeScript frameworks such as Angular and React, plus knowledge of security and compliance standards (HIPAA, GDPR). Conducts technical workshops, training, and knowledge-sharing; contributes to blogs or open-source projects; provides technical guidance, best practices, and mentorship to teams and customers. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Are you interested in building next generation services that will re-define international trade at Amazon? Do you want to improve how shoppers around the world discover and purchase global merchandise? Amazon Exports and Expansion is building new services responsible for enhancing the international shopping experience. Global Store (GS) and Core Exports (CE), together, enable cross-border (XB) shopping for Amazon customers worldwide. CE serves cross-border customers in 200+ destinations and shopping on 11 Exports-enabled stores by providing access to 177M+ products at competitive prices, with a localized shopping experience, and a reliable and accurate delivery experience. GS complements the local flywheel in 14 countries across 59 source-destination pairs (arcs), creating an integrated experience, enabling customers to shop Amazon’s international selection on their local Amazon or 3P website. GS abstracts XB fulfillment processes to make it seamless for customers to shop for Amazon’s international selection while rendering a fully localized experience with access to competitive pricing in local currency, cross border DEX, C-returns, exclusive deals and promotions, local payment methods and local customer service. DESCRIPTION: AEE Selection Tech team is seeking an experienced Software Development Engineer interested in disrupting the way products are made available to customer, sold, and distributed on a global scale. The right candidate will have hands-on involvement in building new tools, services, and distribution structures across Amazon’s growing footprint. The products and capabilities enabled by this role will deliver unprecedented selection and prices across Amazon’s 100MM+ customers, while innovating beyond established cross border norms. The right candidate will thrive in a fast-paced, ambiguous environment with interactions across a wide variety of e-commerce topics, and will demonstrate competence in multiple fields and skill sets. At Amazon, we are working to be the most customer-centric company on earth and enable products that meet our customers needs and demands while providing a safe experience throughout. To reach there, we need exceptionally talented, bright, dynamic, and dedicated individuals. Are you excited to help Amazon grow product selection across the globe? Mentorship & Career Growth: Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities Solve complex problems through data, rapidly. Design and develop state of the art software systems that address these complex and ambiguous problems. Own the inputs and the business outcome through cultivating a culture of relentless auditing and metric monitoring, automatically where possible. This position which is ideal for candidates who are looking to deal with scaling challenges at Amazon and ready to build mission critical system software applications and tools. It is also an opportunity for freelance candidates to become domain experts and have an enormous opportunity to make a large impact on the design, architecture and development of consumer products. Depending on individual performance this experience can lead to permanent positions as Software Development Engineers at Amazon. A day in the life A day in the life As a Software Development Engineer on the team, you will take ownership over the software design, documentation, development, engineering approach, delivery, and support of systems built natively in AWS. In this role you will collaborate with leaders, work backward from customers, identify problems, propose innovative solutions, relentlessly raise standards, and have a huge impact by disrupting the way products are bought, sold, and distributed on Amazon on a global scale. The right candidate will have hands-on involvement in building new tools, services, and distribution structures across Amazon’s growing footprint. The products and capabilities enabled by this role will deliver unprecedented selection for our global customers while complying with Global Trade and Product Compliance requirements. The right candidate will thrive in a fast-paced, ambiguous environment with interactions across a wide variety of e-commerce topics, and will demonstrate competence in multiple fields and skill sets. BASIC QUALIFICATIONS 2+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language PREFERRED QUALIFICATIONS Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorgan Chase within the CONSUMER & COMMUNITY BANKING Deposits platform space, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities Contribute to the creation of functional and regression automation test suites. Analyze test results, record test activities and track defects. Clearly articulate and communicate project status. Manage priorities and set expectation when faced with multiple demanding tasks. Work as part of a Scrum team in an Agile development process. Take part in all Scrum activities. Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Experience in using test automation tools for web applications & API and Hands-on Test Project execution Experience in creating test automation with UI & API based automation frameworks Experience in Core Java, Selenium, JUnit, Cucumber, Groovy, Postman, JMeter, REST Assured, API, Eclipse IDE, Maven, Jenkins, IntelliJ and similar tools, Experience in creating performance test using JMeter. Experience in execution and test result analysis of performance test results using Blazemeter. Experience in testing frameworks essential, have a strong QA base, knowledge in testing types & practices Experience working in and Agile environment on a Scrum team essential Ability to use initiative and willing to generate ideas to continuously refine testing processes to improve quality. Comfortable communicating cross-functionally and across management levels in formal and informal settings. Preferred qualifications, capabilities, and skills Financial Services systems experience with understanding of Identity & Access Management (IAM) preferred. Experience in creating and executing test automation projects with UI & API based automation frameworks Experience in Selenium, JUnit, Cucumber, Groovy, Postman, JMeter, REST Assured, API, Maven, Jenkins, etc. Experience in or understanding of A/B Testing, Monkey Testing, Chaos Engineering principles Exposure to cloud technologies Ability to manage own day-to-day workload, and ensure delivery to required deadlines

General information Country India State Telangana City Hyderabad Job ID 45592 Department Development Description & Requirements Infor is looking for an experienced Team Leader to join the Infor Data Fabric development team. The Infor Data Fabric is a cloud data storage and query platform which provides capabilities to store petabytes of data and subsequent rapid query and analytics capabilities. Infor Data Fabric platform is tightly integrated with Infor Data Lake, consuming big data from all of Infor’s business applications, especially ERP systems. Data Fabric stores, queries, extracts, and keeps cloud data secure for thousands of customers in real-time. You will be involved in all aspects of software development and have room to grow professionally. Required skills: Experience : 7-10 Years Looking for candidate who has experience in leading a team. Extensive Java development experience and demonstrable understanding of Spring framework. Experience with Web Services development (RESTful APIs, SaaS). Considers and treats unit-testing as an intrinsic part of development. Experience with Java development tooling (Java 17+ SDK, Git, Maven, Gradle). Experience with contemporary SDLC – Git Flow, merge requests, code review, CICD. Preferred Qualifications: AWS cloud services (DynamoDB, KMS, OpenSearch, Kinesis, S3, SQS, Aurora, and others) SQL, GraphQL, Kotlin, Scala, Python SOLID programming, pair programming Kubernetes deployment, Docker images, AWS CLI A Day in The Life Typically Includes: As a team leader, you’re responsible for guiding your team in delivering high-quality software. You will work within a multidisciplinary agile development team, collaborating closely with other software engineers, QA engineers, architects, and business analysts. You will help define tasks and priorities, ensuring that your team has clear direction and support, rather than just waiting for tasks to be assigned. In this role, you will be accountable for both your deliverables and the overall success of the team. You will foster collaboration and communication within the team, encouraging knowledge sharing and growth while also taking an active role in mentoring and supporting your colleagues. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Bachelor's degree in computer science, engineering, related field, or equivalent experience 5+ years of hands-on experience in migration and modernization of mainframe applications to cloud platforms using refactoring approach Strong hands-on experience in Java and Spring Boot framework development and experience with RESTful web services using Spring Boot Proficiency in Spring framework components (Spring MVC, Spring Data, Spring Security) and Experience with ORM frameworks like Hibernate/JPA Hands-on experience in mainframe technologies including COBOL, JCL, DB2, CICS, IMS, VSAM, PL/1, Assembler, REXX, etc. Knowledge of various modernization strategies such as rehosting, replatforming, and refactoring AWS experience required, with proficiency in services such as EC2, S3, RDS, DynamoDB, Lambda, IAM, VPC, and CloudFormation Experience with build tools like Maven, Gradle and working in agile software development environments utilizing automated build-test-deploy pipelines Strong communication skills, ability to explain complex technical concepts to both technical and non-technical audiences PREFERRED QUALIFICATIONS AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) AWS Blu Age L3 certification Knowledge of testing frameworks like JUnit, Mockito Knowledge of mainframe modernization tools like Micro Focus, Blu Age, Astadia, AWS Mainframe Modernization Service Familiarity with containerization of Spring Boot applications using Docker Exposure to Generative AI coding assistants such as Amazon Q Developer, GitHub Copilot Experience with automation and scripting (e.g., Python, Shell scripting) Experience in mainframe database migration to cloud databases (e.g., DB2 to Amazon Aurora) Knowledge of security and compliance standards (e.g., HIPAA, GDPR) Conduct technical workshops, training sessions, and knowledge-sharing initiatives to upskill teams Experience in writing technical documentation and providing mentorship Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Are you a full-cycle learning professional with proven experience delivering innovative learning solutions? Are you excited by invention and innovation? Do you thrive in bringing technology solutions to customers to grow and evolve their businesses? Do you grow and lead through ambiguity? Our Just Walk Out technology Global Education team is seeking an innovative, analytical, and full cycle Learning Program Manager to define, build and implement game-changing, just-in-time learning solutions at scale. Our mission is to be Earth's most innovative and accessible knowledge provider - helping Just Walk Out technology internal and external partners unlock the future of retail. We deliver world-class, scalable knowledge solutions that simplify even the most complex concepts. Our solutions provide users actionable insights at their moment of need, and boost performance to reach KPI targets. Key job responsibilities In partnership with the Sr. Manager, and your Global Customer Education peers, you will deliver innovative, scalable knowledge solutions to support our Just Walk Out customers in achieving their business priorities. You will define business and end-user learning requirements, and partner with technology experts – internal and external – to deploy embedded learning capabilities to our diverse audiences. You will collaborate with subject matter experts to design and maintain knowledge resources which enable moment of need self-service knowledge acquisition and which drive measurable performance impact. You will ensure solutions support friction-free access through all needed media (Guided workflows, AR, VR, and other digital learning) and tools (3P tools, phones, tablets, computers). A day in the life You rigorously evaluate, recommend, design, develop and implement globally scalable learning solutions which drive measurable performance outcomes and solve for targeted performance gaps through advanced use of learning technology. (e.g. including AR, VR, AI, xAPI). You consult with cross-organizational peers and external customers to evaluate performance needs, and demonstrate experience-based high judgement to recommend the appropriate, bar-raising solutions. You Earn Trust with stakeholders to construct and prioritize forward-looking development roadmaps which optimize development capacity and maximize deliverables in a defined period. Your solutions measurably enable customers to achieve targeted business impact outcomes, and integrate seamlessly with tech solutions and operational processes. You use a combination of voice of customer feedback to validate real-world efficacy and objective business data to continuously improve solutions. You proactively maintain working knowledge of the most up to date learning tools, technology and approaches to deliver simplified learning experiences and ensure 3P Customer success in operationalizing our technology. You thrive in a fast-paced, ambiguous environment and operate with a high sense of urgency to deliver results on time and on target. Up to 25% travel may be required About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience Bachelor's degree Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Master's degree in instructional design, business, operations, human resources, adult education, organizational development, or related field. PMP Experience solving for knowledge and performance needs in a physical retail environment. Designing and delivering central knowledge bases and in-application learning solutions. Developing solutions using the latest industry trends (AI, VR, AR). Use of Learning Record Store (SRS) and xAPI technologies to surface KPIs and visualize data for impact analysis. Authoring with HTML, CSS, and/or web publication tools, web architecture, usability, UX and UI design. Building systems and process technical requirement specifications. Use of API and scripting for tool integration. Owning program strategy, end to end delivery, and communicating results to senior leadership. Business and human performance needs consulting, in order to build compelling user knowledge and skills requirement specifications. Designing, developing and driving adoption of innovative, scalable knowledge and performance support solutions, from scratch to global audiences. Developing blended and multi-media solutions with diverse authoring tools (e.g., Articulate Storyline and 360, MadCap Flare, Adobe Creative Suite, Figma) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. It’s truly Day 1 for our team in AWS. This is your opportunity to be a member of a team that’s building a suite of AWS Apps and Services to tackle a huge new problem space. You’ll be an integral part of testing to test the app build by services services that leverage AWS technologies like SageMaker, Forecast, Athena, QuickSight, Glue, Bedrock, ML and more. As an QA member of the team, you’ll wear many hats. You’ll help design the overall test strategy, test plan, contribute to the product vision, and establish the technology processes and practices that will lay the groundwork for the organization as it grows. An ideal candidate is an experienced Software QA Engineer with a development and/or QA background who can direct the activities of a growing team. The successful candidate should be able to apply QA process, practice and principles to software development and release processes, should apply their experience with a variety of software QA tools to accomplish these processes, as well as to describe requirements for new scripts, tools and automation needed by their team. Responsibilities include defining test strategy and test plans, reviewing them with stakeholders, improving test coverage, reviewing and filling gaps in existing automation, representing the customer, understanding how the customers use the system and including the most relevant end-to-end user scenarios in test plans and automation. Responsibilities: Understanding how all elements of the system software ecosystem work together and developing QA approaches that fit the overall strategy Responsible for development of test strategies and creation of appropriate test harnesses Providing test infrastructure to enable engineering teams to test and own quality of the services. Being a stakeholder of the release to ensure defects are fixed per SLA and end customer experience are protected and improved Development and execution of test plans, monitoring and reporting on test execution and quality metrics Coordinating with offshore Quality Service team on test execution and sign-off A day in the life Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 4+ years of quality assurance engineering experience Experience in automation testing Experience scripting or coding Experience in manual testing · Experience in at least, one modern programming language such as Python, Java or Perl PREFERRED QUALIFICATIONS Deep hands-on technical expertise Experience with at least one automated test framework like Selenium or Appium or Cypress Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality A deep understanding of automation testing by leading engineers who can write automation scripts/programs that will aid in automated testing Experience working in Supply chain domain Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Full Time Hyderabad, Telangana Job Title: Cyber Security Engineer Experience: 5 years Location: Hyderabad Job Summary: We (RMES) are seeking a seasoned Cyber Security Engineer with a minimum of five (5) years’ hands-on experience in Vulnerability Assessment & Penetration Testing (VAPT) and security testing across web applications, APIs, networks, and databases. The ideal candidate will combine strong technical skills in programming and scripting with deep familiarity with industry-standard security standards, tools and methodologies. Key Responsibilities Vulnerability Assessment & Penetration Testing Plan and execute black-box, white-box, and gray-box penetration tests. Identify, analyze, and report security vulnerabilities in web applications, REST/SOAP APIs, network infrastructures, and database systems. Security Testing Perform security code reviews and static/dynamic analysis on application source code. Execute automated and manual security test cases, including OWASP Top 10, SANS Top 25, and API-specific risks. Tooling & Automation Develop and maintain custom scripts and tooling to automate reconnaissance, scanning, exploitation, and reporting. Integrate security testing into CI/CD pipelines and DevSecOps workflows. Risk Analysis & Reporting Assess business impact and prioritize vulnerabilities by severity and exploitability. Produce clear, actionable reports and work with development teams to validate fixes. Collaboration & Advisory Liaise with developers, DevOps, and IT/network teams to remediate security findings. Provide guidance on secure coding practices, hardening configurations, and security best practices. Providing assistance to other teams (project, commercial, product, customer success) in answering cyber security related questions raised by/in customer/project tenders. Required Qualifications Bachelor’s degree in computer science, Information Security, or related field. 3+ years of professional experience in VAPT and security testing. Technical Skills Programming & Scripting: Proficient in at least two of: Python, Java, C#, Ruby, Go, or JavaScript/TypeScript. Shell scripting (Bash/PowerShell) for automation. Security Tools & Frameworks : Web/API testing: Burp Suite, OWASP ZAP, Postman, SoapUI. Network scanning: Nmap, Nessus, OpenVAS. DB security: SQLMap, DbProtect, manual SQL injection testing. Static/Dynamic analysis: SonarQube, Trivy, Fortify, Checkmarx, Veracode. Protocols & Technologies: HTTP/S, REST, SOAP, TCP/IP, DNS, LDAP, OAuth/OIDC, JWT. Database platforms: MySQL, PostgreSQL, SQL Server, Oracle. Standards & Compliance: Familiarity with OWASP Top 10, SANS Top 25, PCI-DSS, ISO 27001/27002, NIST. Preferred Skills Experience with cloud security testing (AWS, Azure, GCP). Familiarity with container and orchestration security (Docker, Kubernetes). Certification(s): OSCP, CEH, CISSP, CISM, or similar. Hands-on in DevSecOps integration and security automation frameworks (e.g., Jenkins,bGitLab CI, Terraform). Soft Skills Strong analytical and problem-solving abilities. Excellent written and verbal communication for clear reporting and stakeholder engagement. Ability to work independently and as part of a cross-functional team. About Company: Rugged Monitoring is a company that specializes in providing advanced fibre optic-based sensing solutions for harsh and challenging environments. We offer a range of products and solutions designed to monitor critical parameters such as temperature, pressure, strain, and vibration in applications where traditional electrical sensors may not be suitable or reliable. We also design and develop the Intelligent Electronic Devices (IEDs) to monitor the different type of electrical machines (e.g., Transformer, Motor, Generator, Circuit Breaker etc.) and provides the software services to collect and analyse the acquired data for condition-based monitoring (CBM) at enterprise level. Our R&D centre is in Hyderabad, India and head office is at Québec, Canada Job Features Job Category Cyber Security Experience 5 years

Analyst – OpenText - Deloitte Support Services India Private Limited The Deloitte Managed Cloud Operations function is accountable for system administration, server builds, virtualized application support, user support, vpn, RSA, application support, patching, troubleshooting, break fix, FCR etc. This function is responsible for working with Internal clients across the firm and works closely with other ITS teams. Work you’ll do Our team in Hyderabad is seeking an Analyst, in DMC. As an Analyst in this team, the individual is expected to have a strong knowledge of system administration, server builds, virtualized application support, user support, vpn, RSA, application support, patching, troubleshooting, break fix, FCR, AWS/Azure IAM etc. The candidate will focus on daily operational activities such as ticket resolution, troubleshooting, environment monitoring, report analysis, client support calls. The candidate will also participate in implementations, upgrades, and the day-to-day operations of solutions for a variety of deployment scenarios including demo; sandbox; development and client facing production environments. Responsibilities Strategic General knowledge of software development lifecycle Demonstrated hands-on expertise in OpenText Content Server and Microsoft SharePoint products, technologies, platforms, frameworks, and methodologies Proven ability to work in a team environment and ability to work independently in a highly matrixed, varied and diverse environment with fast changing priorities The ability to manage multiple concurrent initiatives A high attention to detail while producing quality work in a timely manner Expertise in application development and the system development lifecycle Expertise in Opentext and Microsoft suite of technologies in design, implementation and deployment: OpenText Content Server 10 Document Management and Archive Server Records Management Web Content Management Workflow Development WebReport and WebForm OpenText Oscript OpenText Eclipse environment Java framework SQL Server Knowledge of HTML, XML, CSS Microsoft Office 2010/2013. Essential Skills General knowledge of software development lifecycle Demonstrated hands-on expertise in OpenText Content Server and Microsoft SharePoint products, technologies, platforms, frameworks, and methodologies Proven ability to work in a team environment and ability to work independently in a highly matrixed, varied and diverse environment with fast changing priorities The ability to manage multiple concurrent initiatives A high attention to detail while producing quality work in a timely manner Expertise in application development and the system development lifecycle Expertise in Opentext and Microsoft suite of technologies in design, implementation and deployment: OpenText Content Server 10 Document Management and Archive Server Records Management Web Content Management Workflow Development WebReport and WebForm OpenText Oscript OpenText Eclipse environment Java framework SQL Server Knowledge of HTML, XML, CSS Microsoft Office 2010/2013. Good to have OpenText Developer Certification Developing middleware software Xecm Integration between SAP and Content Server Microsoft SharePoint 2010/2013 MS Visual Studio C++s The team At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services, Quality & Risk Services, IT Services, and Workplace Services & Real Estate, together we live, breathe and deliver the Deloitte experience. Location : Hyderabad Work shift Timings : 11AM to 8PM Qualifications Bachelor of Engineering/ Bachelor of Technology 1-2.6 years’ experience in a similar role. Certifications IT Certifications: ITIL V3 Foundation Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 309132

DESCRIPTION Want to join the Earth’s most customer centric company? Do you like to dive deep to understand problems? Are you someone who likes to challenge Status Quo? Do you strive to excel at goals assigned to you? If yes, we have opportunities for you. Global Operations – Artificial Intelligence (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment. Are you somebody that likes to use and analyze big data to drive business decisions? Do you enjoy converting data into insights that will be used to enhance customer decisions worldwide for business leaders? Do you want to be part of the data team which measures the pulse of innovative machine vision-based projects? If your answer is yes, join our team. GO-AI is looking for a motivated individual with strong skills and experience in resource utilization planning, process optimization and execution of scalable and robust operational mechanisms, to join the GO-AI Ops DnA team. In this position you will be responsible for supporting our sites to build solutions for the rapidly expanding GO-AI team. The role requires the ability to work with a variety of key stakeholders across job functions with multiple sites. We are looking for an entrepreneurial and analytical program manager, who is passionate about their work, understands how to manage service levels across multiple skills/programs, and who is willing to move fast and experiment often. Key job responsibilities Design and develop highly available dashboards and metrics using SQL and Excel/Tableau Execute high priority (i.e. cross functional, high impact) projects to create robust, scalable analytics solutions and frameworks with the help of Analytics/BIE managers Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area Creates and maintains comprehensive business documentation including user stories, acceptance criteria, and process flows that help the BIE understand the context for developing ETL processes and visualization solutions. Performs user acceptance testing and business validation of delivered dashboards and reports, ensuring that BIE-created solutions meet actual operational needs and can be effectively utilized by site managers and operations teams. Monitors business performance metrics and operational KPIs to proactively identify emerging analytical requirements, working with BIEs to rapidly develop solutions that address real-time operational challenges in the dynamic AI-enhanced fulfillment environment. About the team The Global Operations – Artificial Intelligence (GO-AI) team remotely handles exceptions in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. It is operating multiple programs including Nike IDS, Proteus, Sparrow and other new initiatives in partnership with global technology and operations teams. BASIC QUALIFICATIONS Experience defining requirements and using data and metrics to draw business insights Knowledge of SQL Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages Knowledge of Python, VBA, Macros, Selenium scripts 1+ year of experience working in Analytics / Business Intelligence environment with prior experience of design and execution of analytical projects PREFERRED QUALIFICATIONS Experience in using AI tools Experience in Amazon Redshift and other AWS technologies for large datasets Analytical mindset and ability to see the big picture and influence others Detail-oriented and must have an aptitude for solving unstructured problems. The role will require the ability to extract data from various sources and to design/construct/execute complex analyses to finally come up with data/reports that help solve the business problem Good oral, written and presentation skills combined with the ability to be part of group discussions and explaining complex solutions Ability to apply analytical, computer, statistical and quantitative problem solving skills is required Ability to work effectively in a multi-task, high volume environment Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Amazon’s ROW (Rest of World) Supply Chain Analytics team is looking for talented Business Intelligence Engineers who develop solutions to better manage/optimize speed and operations planning while providing the best experience to our customers at the lowest possible price. Our team members have an opportunity to be at the forefront of supply chain thought leadership by working on some of the most difficult problems with some of the best research scientists, product/program managers, software developers and business leaders in the industry, shaping our roadmap to drive real impact on Amazon's long-term profitability. We are an agile team, building new analysis from ground up, proposing new concepts and technology to meet business needs, and enjoy and excel at diving into data to analyze root causes and implement long-term solutions. As a BIE within the group, you will analyze massive data sets, identify areas to improve, define metrics to measure and monitor programs, build models to predict and optimize and most importantly work with different stakeholders to drive improvements over time. You will also work closely with internal business teams to extract or mine information from our existing systems to create new analysis, build analytical products and cause impact across wider teams in intuitive ways. This position provides opportunities to influence high visibility/high impact areas in the organization. They are right a lot, work very efficiently, and routinely deliver results on time. They have a global view of the analytical and/or science solutions that they build and consistently think in terms of automating, expanding, and scaling the results broadly. This position also requires you to work across a variety of teams, including transportation, operations, finance, delivery experience, people experience and platform (software) teams. Successful candidates must thrive in fast-paced environments which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, extract and manipulate data across various data marts, and align research focuses on Amazon’s strategic needs. We are looking for people with a flair for recognizing trends and patterns while correlating it to the business problem at hand. If you have an uncanny ability to decipher the exact policy/mechanism/solution to address the challenge and ability to influence folks using hard data (and some tact) then we are looking for you! Key job responsibilities Analysis of historical data to identify trends and support decision making, including written and verbal presentation of results and recommendations Collaborating with product and software development teams to implement analytics systems and data structures to support large-scale data analysis and delivery of analytical and machine learning models Mining and manipulating data from database tables, simulation results, and log files Identifying data needs and driving data quality improvement projects Understanding the broad range of Amazon’s data resources, which to use, how, and when Thought leadership on data mining and analysis Modeling complex/abstract problems and discovering insights and developing solutions/products using statistics, data mining, science/machine-learning and visualization techniques Helping to automate processes by developing deep-dive tools, metrics, and dashboards to communicate insights to the business teams Collaborating effectively with internal end-users, cross-functional software development teams, and technical support/sustaining engineering teams to solve problems and implement new solutions About the team ROW (Rest of World) Supply Chain analytics team is hiring multiple BIE roles in speed, planning, inbound and SNOP functions. The role will be responsible for generating insights, defining metrics to measure and monitor, building analytical products, automation and self-serve and overall driving business improvements. The role involves combination of data-analysis, visualization, statistics, scripting, a bit of machine learning and usage of AWS services. BASIC QUALIFICATIONS 5+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience with forecasting and statistical analysis Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling PREFERRED QUALIFICATIONS Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team as WAF technical Lead In this role, you will be play a key role in enhancing our Web Application Firewall (WAF) across multiple solutions and applications and will be pivotal in crafting, testing, and implementing advanced WAF solutions. Lead design, architecture and implementation of the WAF solutions to meet the organizations security requirement and business needs. Develop and maintain WAF standards, policies and best practices. Lead hands on implementation, configuration and deployment of WAF. Develop custom WAF tuning processes, documentation, and designs tailored to the organization's needs. Conduct training sessions for Application Teams, equipping them with the knowledge and skills needed for WAF tuning. Collaborate with Application Teams to fine-tune WAF settings, enhancing security measures and performance Review each platform against the Minimum Viable Product (MVP) benchmarks to identify and rectify any discrepancies Establish and agree upon a Baseline Configuration that satisfies MVP requirements Document WAF limitations and collaborate with the Risk team and vendors to seek resolutions Work closely with business and application teams to understand application logics, identify potential vulnerabilities and tailor WAF protection. Provide technical guidance, mentorship and training to direct team members on technology and processes. Provide SME WAF Engineer design support for WAF solution design against industry best practices such as company MVP, OWASP and vendor best practices Discover, document, and create technical design and automation consumable configurations for WAF deployment and audit prerequisites, including: Baseline configuration design patterns from MVP reviews for all platform Technical deployment methods of custom rules and exceptions per platform and any per platform ordering / priority considerations with a lens on the safest deployment models possible Acceptable access controls for WAF management planes per platform against the companies agreed IDAM (Identity and Access Management) policies Assist Cyber engineering team in removing impediments, enhancing workflows, and improving their practices to deliver high quality network solutions. Mentor team on agile principles and practices, promote continuous improvement and self-organization within the team. Besides ensure transparency and accountability within a team. Communicate updates and reports to stakeholders and senior management. Build and maintain KPI’s for the team and the engineering products. Drive incident resolution - technology or process, across technology teams, stakeholders and management where required. Liaison with vendor on product issues including design, features, and defects. Implement network solutions aligned to organizational standard and meet regulatory requirements. Provides knowledge transfer with teammates through formal team training sessions, brown bags, and mentoring of other team members. Apply technical expertise in implementing efficiencies and creating strategies to better detect and respond to cyber incidents by prioritizing mitigation actions. Requirements Demonstrate leadership abilities with track record of successfully managing and motivating teams. Strong experience with multiple WAF solutions including Akamai, F5, AVI, NGINX+ Strong experience with cloud services and their WAF controls, including AWS, Azure, and GCP Strong understanding of Web Application security attack methods and mitigations Strong experience with enterprise scale WAF deployments and the discovery and provisioning of prerequisites such as access control, certificates, rate limiting, SIEM connectors, rule sets and features Proficiency in WAF tuning and configuration, coupled with a strong foundation in web security principles and practices. Experience in conducting educational sessions or training, with an emphasis on WAF tuning Capability to design and implement bespoke WAF processes and documentation, underpinned by a thorough understanding of web application security. Analytical skills to review and align platforms with MVP and Baseline Configurations, leveraging a deep knowledge of WAF functionalities and limitations. Familiarity with IDAM protocols and access control measures for WAF management, informed by strong web security knowledge. Understanding of HTTPS inspection, including Termination and Certificate management, grounded in robust web security practices. Experience in rate limiting techniques and their integration into security configurations Experience of version control and update mechanisms for WAF solutions Competency in identifying and documenting platform and organizational logging options, with a focus on security implications and cloud environments. Skills in designing SIEM connector options and interfacing with SIEM Teams/SOC for compliance and monitoring purposes Other skills Strong stakeholder management skills CISSP certification will be preferred, but not mandatory. Experience with modern agile software delivery practices such as scrum, version control, continuous integration, and delivery (CI/CD), DevOps Knowledge and experience in Agile and DevOps development practices Proven and extensive experience of service management & application production support with knowledge of service recovery, incident, and problem management Excellent communication skills. Ability to work in fast paced environment with and changing priorities. Able to support aggressive delivery timelines without compromising on quality You’ll achieve more when you join HSBC www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

Are you passionate about cloud computing, obsessed with customer experience, and driven to resolve complex issues under pressure? Do you thrive in high-stakes, live environments and want to play a pivotal role in ensuring the reliability of Microsoft’s cloud platform? If so, the Azure Customer Experience (CXP) team has the opportunity for you. Microsoft Azure is one of the most exciting and strategic products at Microsoft—powering mission-critical workloads for enterprises, governments, and startups around the world. Azure delivers on-demand, hyper-scale infrastructure and platforms via Microsoft's global data centers, enabling customers to build, host, and scale their applications with confidence. The Customer Reliability Engineering (CRE) team within Azure CXP is a top-level pillar of Azure Engineering responsible for world-class live-site management, customer reliability engagements, modern customer-first experiences for scale, and drives deep customer insights and empathy into the broader Azure Engineering organization. Our “no dead-end’s” philosophy ensures that every customer, regardless of size or scale, can realize their full potential through the Microsoft Cloud The Azure Customer Experience (CXP) Customer Reliability Engineering (CRE) team is hiring a passionate and experienced Manager of Customer Communications to lead a global function consisting of communications professionals responsible for delivering timely, transparent, and high-impact messaging during Azure service incidents, maintenance events, and service retirements. As a team manager, you will guide and support a high-performing group of communication leads who act as the voice of Microsoft during some of the most visible and sensitive customer scenarios. You’ll work closely with incident commanders, engineering responders, product groups, and field stakeholders to ensure that every communication we deliver meets the highest standards of clarity, empathy, and accuracy. This role is a unique opportunity to lead from the front—mentoring individuals, shaping global communication strategy, and influencing how Microsoft maintains customer trust through transparency. You will drive quality, accountability, and continuous improvement across our customer comms portfolio, while also supporting scalable communication frameworks and operational excellence across the platform. Responsibilities Lead and grow a global team of communications professionals responsible for real-time customer communications during Azure outages, security events, maintenance, and service retirement scenarios. Coach and mentor team members in high-pressure communication scenarios—helping them refine tone, messaging strategy, and execution under tight timelines. Oversee quality assurance for customer-facing messaging, ensuring consistency, accuracy, and empathy across all written communications during service-impacting events. Partner closely with incident managers, engineering leaders, and support teams to align on message content, cadence, and resolution timelines. Own the operational rhythm of the communications function, including on-call rotations, training programs, performance metrics, and coverage planning. Drive continuous improvement across communication processes and tooling—including playbooks, automation workflows, and templates for incident comms, maintenance events, and retirements. Serve as a key stakeholder in Post-Incident Reviews (PIRs), helping capture and act on feedback related to communication effectiveness, clarity, and customer impact. Advocate for customer empathy and transparency as core principles of Microsoft’s live-site culture. Lead cross-team collaboration efforts to align messaging with field, support, legal, and executive stakeholders in high-profile or sensitive events. Help define success metrics and KPIs for communication performance, driving data-informed improvements and reporting out on team impact. Qualifications Required Qualifications: 7+ years of experience in a combination of, people management, customer communications, crisis communications, technical writing, or incident management roles in cloud or enterprise software environments. At least 2+ years of experience managing or leading high-performing teams in a fast-paced or operational setting. Proven ability to lead during high-stakes, ambiguous situations—maintaining composure, driving clarity, and inspiring confidence. Exceptional writing and editing skills, with the ability to coach others and elevate messaging quality at scale. Experience working with global stakeholders across engineering, support, and product disciplines. Deep understanding of cloud operations, live-site incident management, and customer engagement models. Familiarity with platforms like Azure Service Health, SHP, ICET, and other live-site tooling. Ability to navigate complex org structures and influence without direct authority. Strong cross-team collaboration and stakeholder management skills. Strategic mindset with a passion for mentoring and developing talent. Preferred Qualifications: Prior experience managing comms or customer trust functions in a large-scale cloud provider or SaaS environment. Knowledge of incident response frameworks (e.g., ITIL) and post-incident analysis practices (RCAs, PIRs). Background in journalism, public relations, or technical writing. Familiarity with data analysis tools for evaluating communication metrics and team performance. Certifications in cloud platforms (Azure, AWS, GCP), ITIL, or SRE principles. Experience leading global teams across time zones. Why This Role Matters: Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide the clarity and confidence they need during moments of uncertainty. Join us in shaping the voice of Microsoft Azure in the eyes of the world. #azcre #cxpcomms #azreliability Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

DESCRIPTION At AWS, we are looking for a Delivery Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. 10034 Key job responsibilities - Engage customers - collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business in a geographic territory, driving AWS adoption in key markets and accounts. - Drive infrastructure engagements - including short on-site projects proving the value of AWS services to support new distributed computing models. - Coach and teach - collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon Databases – RDS/Aurora/DynamoDB/Redshift, Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), AWS Identity and Access Management(IAM), etc. - Deliver value - lead high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors. - Lead great people - attract top IT architecture talent to build high performing teams of consultants with superior technical depth, and customer relationship skills - Be a customer advocate - Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps Build organization assets – identify patterns and implement solutions that can be leveraged across customer base. Improve productivity through tooling and process improvements. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field. 15+ years of IT implementation and/or delivery experience, with 5+ years working in an IT Professional Services and/or consulting organization; and 5+ years of direct people management leading a team of consultants. Deep understanding of cloud computing, adoption strategy, transition challenges. Experience managing a consulting practice or teams responsible for KRAs. Ability to travel to client locations to deliver professional services as needed PREFERRED QUALIFICATIONS Demonstrated ability to think strategically about business, product, and technical challenges. Vertical industry sales and delivery experience of contemporary services and solutions.Experience with design of modern, scalable delivery models for technology consulting services. Business development experience including complex agreements w/ integrators and ISVs .International sales and delivery experience with global F500 enterprise customers and partners Direct people management experience leading a team of at least 20 or manager of manager experience in a consulting practice. Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Are you passionate around developing new and innovative processes that combine finance, operations excellence and technology to drive improvement? Have you led large cross-functional projects to increase efficiency and accuracy and reduce waste? If so, the Finance Operations team is the place for you. Our priority is to identify, scope, and deliver upstream systems and process improvements which reduce operating expense, increase free cash flow, improve customer experience and establish first pass yield process efficiencies. The Global Accounts Receivable (GAR) team is seeking a passionate Cash Application expert to help achieve our vision to provide world-class Order-to-Cash (O2C) experience to our internal and external customers in support of Amazon’s journey to become earth’s most customer-centric company. The AWS Global Cash App Lead must be strategic and detail oriented, have strong accounting and finance skills, robust interpersonal and influencing skills, strong organizational and project management skills, and the ability to gather business and technical requirements across global teams to drive systems and change management processes. This person will need to roll up his/her sleeves, work independently, and have an extremely high level of ownership and ability to dive deep. This person will seek out opportunities to reduce human touches, eliminate process waste, move towards scalability and self-service, and work with tech teams to leveraging AI and emerging tech. By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us. Responsibilities include: Standardize and improve processes across all sites to align teams to a Global Standard Operating Procedure (SOP). Resolve cash app escalations promptly to maintain customer satisfaction and maintain AWS financial integrity. Identify prevention measures to eliminate gaps within cash processes. Conduct deep dives and audits of cash app processes to identify improvement areas, and provide feedback for goal achievement. Collaborate with training team to build and maintain training infrastructure, facilitating efficient onboarding for new hires and consistent skill development for current cash analysts across all sites. Collaborate with Launch and Tech teams for new product or SOR launches impacting cash application systems. Collaborate with tech teams to leverage AI and emerging tech to reduce human touches, eliminate process waste, and move towards scalability and self-service BASIC QUALIFICATIONS 5+ years of tax, finance or a related analytical field experience 5+ years of Accounts Receivable or Account Payable experience 5+ years of applying key financial performance indicators (KPIs) to analyses experience 5+ years of building financial and operational reports/data sets that inform business decision-making experience 5+ years of creating process improvements with automation and analysis experience Bachelor's degree PREFERRED QUALIFICATIONS MBA Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Service Engineer II Hyderabad, Telangana, India Date posted Aug 14, 2025 Job number 1856266 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Service Engineering Employment type Full-Time Overview Are you passionate about cloud computing, obsessed with customer experience, and skilled at translating complex technical issues into clear, transparent communication? Do you thrive in high-stakes, fast-paced environments and want to play a pivotal role in how Microsoft shows up for customers during moments that matter most? If so, the Azure Customer Experience (CXP) team has the opportunity for you. Microsoft Azure is one of the most exciting and strategic products at Microsoft—powering mission-critical workloads for enterprises, governments, and startups around the world. Azure delivers on-demand, hyper-scale infrastructure and platforms via Microsoft's global data centers, enabling customers to build, host, and scale their applications with confidence. The Customer Reliability Engineering (CRE) team within Azure CXP is a top-level pillar of Azure Engineering responsible for world-class live-site management, customer reliability engagements, and modern customer-first experiences at scale. Our “no dead-ends” philosophy ensures that every customer, regardless of size or scale, can realize their full potential through the Microsoft Cloud. We are seeking a decisive, detail-oriented Customer Communications Manager who will serve as the customer’s voice and advocate during high-severity incidents across Microsoft Azure. You will work closely with incident managers, engineering responders, and field stakeholders to shape and deliver clear, timely, and action-oriented communications during outages, security events, service retirements, and other high-impact scenarios. This is a critical, customer-facing role requiring exceptional writing skills, calm leadership during ambiguity, and a passion for building customer trust through transparency and clarity. You’ll work at the intersection of customer support, technical operations, and communications—and you’ll help shape how Microsoft communicates during crises, preemptively and retrospectively. Qualifications Required Qualifications 2-4+ years of experience in cloud operations, technical communications, incident response, or SRE roles in platforms like Azure, AWS, or GCP. Must have enterprise in a 24×7×365 enterprise environment. Exceptional written communication skills—able to distill complex technical topics into clear, concise, and customer-appropriate language under pressure. Strong cross-team collaboration skills—able to align stakeholders and drive messaging consensus across Engineering, Comms, Support, and Field. Demonstrated ability to make quick decisions and prioritize customer needs during ambiguity and chaos. Understanding of incident management frameworks (e.g., ITIL) and customer communication strategies during high-impact events. Strategic thinking and a customer-first mindset; able to advocate for improvements in platform transparency and experience. Excellent problem-solving, judgment, and decision-making skills. BS/BA in Communications, History, English, Engineering, Computer Science, or equivalent experience. Preferred Qualifications Some familiarity with service health platforms and tooling for communicating incident status at scale (e.g., Azure Service Health, SHP, ICET, Status Page). 5+ years experience managing or leading customer communications for high-severity incidents or outages. Prior experience as an Incident Commander, Crisis Comms Manager, or Live Site Engineering lead. Familiarity with cloud resiliency patterns, failover models, and recovery scenarios. Experience with AI/ML-based tooling for incident detection, log correlation, or predictive alerting is a plus. Certifications in cloud technologies (Azure, AWS, GCP), ITIL, or SRE frameworks are desirable. Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide the clarity and confidence they need during moments of uncertainty. Join us in shaping the voice of Microsoft Azure in the eyes of the world. #azcre #cxpcomms #azreliability Responsibilities To be successful in this role, you must bring customer empathy, crisp communication instincts, and the ability to lead with clarity under pressure. You will: Serve as the primary author and approver of customer-facing communications during service incidents (SEV0/SEV1/SEV2), coordinating across Engineering, Support, PM, and Field. Ensure every message to customers reflects transparency, empathy, and actionability, even in high-pressure and fast-moving environments. Actively partner with Incident Commanders to stay synchronized on technical developments and customer impact during live-site events. Review telemetry, support signals, and field input to guide communication strategy and tailor messaging to affected audiences. Participate in the on-call rotation as a Customer Communications Lead, contributing to a 24/7 response model. Contribute to Post-Incident Reviews (PIRs) by documenting impact, customer experience themes, and communication effectiveness. Work with tooling and platform teams to enhance the automation and targeting of service notifications, especially in Azure Service Health. Champion communication best practices, including ETA consistency, mitigation clarity, and consistent updates throughout the incident lifecycle. Help build communication playbooks and scalable frameworks for maintenance and retirement events. Partner with product, support, and engineering teams to identify improvements in customer readiness and self-serve guidance. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role : Warner Bros. Discovery is a global fast-paced entertainment and media company, which continues to grow around the world, as well as across emerging platforms. The Global Technology Operations Center (GTOC) department consists of several teams that work together with a one-team approach, from our HCC location (Hyderabad, India) We are the first point of contact, as well as owners of Major IT Incident Incidents. This means Analysts within GTOC teams are also responsible for initiating the Major IT Incident process and procedures, to support our Platform Infrastructure. TOC Teams: 1st Line Network/Platforms, 2nd Line (Network/Platforms/Cloud/Domain Mgmt), Digital Platform Support Operations, Distribution Operations. Reporting to an IT Operations Manager, carrying out the responsibilities of an Lead, Change and managing the Change Management process in the team. As Shift lead, the role plays an important role as both as escalation point of contact during crisis or P1s/Mis bridges, along with managing the team on workload allocation, follow up and management needs. The role works extensively across all IT Infra teams (such as Network, Cloud, Storage, Server, etc.), business teams (Salesforce, HR, Finance, etc.) and leadership teams (Director+ and VP+) to manage both technical escalations/bridges, communication and/or driving resolution. The role acts as Incident Manager/Shift lead, driving the overall crisis and incident management for key incidents and issues. This is a fast-paced, ever-evolving role that is required to provide key support for the Operations Manager, running and participating in major Incidents, chairing and managing some of WBD’s key event bridges but also being the main ‘Go To’ for engineers, and Ops managers. They must be able to cope well under pressure and provide mentoring to the rest of the team. Your Role Accountabilities: OPERATIONS Aide and handle major incidents across all of WBD’s platforms in line with the department’s major incident management process. Communicate with all involved stakeholders about the status of the ongoing incidents. Coordinate technical bridge calls between internal teams and vendors as required. Continuously update and optimize incident management procedures based on analysis and best practices. Participate in post-incident analysis and documentation of the Root Cause Analysis report. Analyze and report on incident trends to guide improvements in system stability and incident response strategies. Make sure to notify all relevant teams about any planned works by third-party vendors through the Change Advisory Board. Conduct training sessions and provide mentorship to ensure all team members are proficient in incident management processes. Crisis and Incident Management Lead, Incident Change/Shift lead for the GTOC Team, managing crisis, escalations and change priorities. Responsibility of monitoring and supporting all WBD technical infrastructure/escalations. This function supports the business 24 x 7 x 365. Incumbent will be expected to work shifts including weekends and night shifts. Qualifications & Experiences: 5+ years of Incident and Change Management experience, with 1+ year of team leadership experience. ITIL V4 Foundation certificate is a must. Works well under pressure. Bachelor's degree in IT, IS, CS or Engineering. Ability to lead staff operationally during an incident and through to resolution. Strong analytical and problem-solving skills. Excellent written and verbal communication in English. Not Required but preferred experience: IT Crisis/Incident Commander experience at Fortune 500 companies. Graduate/Post-Graduate in IT, IS, CS or Engineering. Crisis/Escalation and Command Centre Management experience. Global stakeholder and incident management/leader experience. IT Infra and/or NW experience/skills, including Servers, Citrix, Database, Storage, Networking, azure, aws, backup, VDI, etc. How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

DESCRIPTION Amazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done. This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams. Key job responsibilities 1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap. 2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution. 3) Define analytical approach; review and vet analytical approach with stakeholders. 4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs 5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation 6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis 7) Work with a variety of data sources and Pull data using efficient query development that requires less post processing (e.g., Window functions, virt usage) 8) When needed, pull data from multiple similar sources to triangulate on data fidelity 9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team 10) Provide program communications to stakeholders 11) Communicate roadblocks to stakeholders and propose solutions 12) Represent team on medium-size analytical projects in own organization and effectively communicate across teams A day in the life 1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes 2) Have the capability to handle large data sets in analysis through the use of additional tools 3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes 4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing 5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved 6) Communicate complex analytical insights and business implications effectively About the team AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace. AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities. We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams. BASIC QUALIFICATIONS 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business 4+ years of ecommerce, transportation, finance or related analytical field experience PREFERRED QUALIFICATIONS Experience in Statistical Analysis packages such as R, SAS and Matlab Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Freightcom offers small, medium, and large-sized businesses an efficient and cost-effective shipping solution based on deep shipping industry knowledge. Freightcom was founded in 2010 with a specific focus on the small parcel and low-volume LTL sectors. Since then, we have rapidly grown Freightcom into a world-class technology company offering innovative solutions with freight transportation services. Our unique blend of transportation expertise, market focus on the shipping and freight industries, and our superior technology platform have empowered us to continuously improve and innovate shipping solutions that are game-changing for customers. We are looking for a talented and motivated senior Go developer to join our Cloud and Information services team. As a part of this team, you will design and build APIs and services that service 10s of millions of requests daily. This is a challenging environment that provides ample opportunity to collaborate with our experienced team in solving difficult problems. The ideal candidate will have experience with delivering production ready code in Go, is interested in developing micro-services operating in an event-driven cloud architecture, understands both API development and API integration. Why Join our Team? · Interesting and challenging problems to solve · Constant collaboration with senior members of the team · Opportunities to lead a product area Responsibilities: Creating and integrating APIs, designing/refactoring database schema, maintaining/improving code base, and helping to develop our infrastructure. Develop features, improvements, and enhancements to the Freightcom platform in a well-tested, secure, and efficient manner. Collaborate with product leads within the development team to maintain a high standard in a fast paced, ever-evolving environment. Identify and solve technical problems ranging in degree of complexity. Develop code that maintains internal standards for scalability, documentation and industry best practices. Collaborate with the team on larger projects while having the ability to complete smaller tasks independently. Participate in scrums designed to troubleshoot product related operational, security and critical engineering issues. Participate in all phases of the software development cycle. Minimum Requirements: A minimum of 3 years of in-production Golang working experience A Bachelor's or a Master's Degree in Computer Science Technology Stack Must-haves: 5+ years of in-production backend development experience 3+ years micro-services/service-oriented architectures[TS1] 3+ years of in-production Golang experience 2+ years of in-production HTTP API development experience 2+ years of in-production experience writing SQL queries Comfortable with command line Nice to have: Experience with 3rd party APIs and integrations HTTP API development experience Experience with Docker Experience with micro-services/service oriented architectures Angular, Typescript, CSS, Bootstrap AWS experience with: EC2, ECS, SQS, SNS, S3, RDS, API Gateway, Lambda Job Types: Full-time, Permanent Pay: ₹1,500,000.00 - ₹2,000,000.00 per year Application Question(s): What is your expected annual salary? How soon are you available to start this role? Are you Ok to work as Independent Contractor? Will you be willing to work between 6:30 PM till 02:30 AM (IST)? Experience: Linux: 2 years (Required) Rest APIs: 3 years (Required) Micro service-based applications: 2 years (Required) Docker/Kubernetes: 2 years (Required) Angular: 2 years (Preferred) MySQL: 2 years (Required) Golang: 3 years (Required) HTML, CSS, Bootstrap: 1 year (Preferred) AWS: 2 years (Preferred) Messsaging Queue: 2 years (Required)

DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: 1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs 2. Providing technical guidance and troubleshooting support throughout project delivery 3. Collaborating with stakeholders to gather requirements and propose effective migration strategies 4. Acting as a trusted advisor to customers on industry trends and emerging technologies 5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team About AWS: Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Bachelor’s degree required 10+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. Hands-on technical practitioner and individual contributor Hands-on experience working on the design, development and deployment of contact center solutions at scale PREFERRED QUALIFICATIONS 10+ years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms Familiarity with Amazon Connect capabilities, benefits, and required deployment skills. Responsibility for designing, implementing and operating contact centers or telecommunication infrastructures within an enterprise environment Visible IT Industry thought leadership on relevant topics related to enterprise IT call centers and infrastructure. Experience implementing and optimizing AI-powered customer service solutions Experience with AI/ML technologies in contact center applications, including Natural Language Understanding (NLU), Natural Language Processing (NLP), prompt engineering, large language model implementation, chatbot development and optimization, and AI/ML model training and fine-tuning Serverless development experience including complex integrations with Amazon Lex, Lambda, Kinesis, Dynamo DB, Bedrock and 3rd party AI services Software Development / DevOps experience with integrating contact center platforms, CRMs, and WFMs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION When you attract people who have the DNA of pioneers and the DNA of explorers, you build a company of like-minded people who want to invent. And that’s what they think about when they get up in the morning: how are we going to work backwards from customers and build a great service or a great product” – Jeff Bezos Amazon.com’s success is built on a foundation of customer obsession. Have you ever thought about what it takes to successfully deliver millions of packages to Amazon customers seamlessly every day like a clock work? In order to make that happen, behind those millions of packages, billions of decision gets made by machines and humans. What is the accuracy of customer provided address? Do we know exact location of the address on Map? Is there a safe place? Can we make unattended delivery? Would signature be required? If the address is commercial property? Do we know open business hours of the address? What if customer is not home? Is there an alternate delivery address? Does customer have any special preference? What are other addresses that also have packages to be delivered on the same day? Are we optimizing delivery associate’s route? Does delivery associate know locality well enough? Is there an access code to get inside building? And the list simply goes on. At the core of all of it lies quality of underlying data that can help make those decisions in time. The person in this role will be a strong influencer who will ensure goal alignment with Technology, Operations, and Finance teams. This role will serve as the face of the organization to global stakeholders. This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to work and thrive in a fast-paced, high-growth global organization. Excellent communication skills and executive presence to get in front of VPs and SVPs across Amazon will be imperative. Key Strategic Objectives: Amazon is seeking an experienced leader to own the vision for quality improvement through global address management programs. As a Business Intelligence Engineer of Amazon last mile quality team, you will be responsible for shaping the strategy and direction of customer-facing products that are core to the customer experience. As a key member of the last mile leadership team, you will continually raise the bar on both quality and performance. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with product and technology teams to define and build innovative and delightful experiences for customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed. You will set the tempo for defect reduction through continuous improvement and drive accountability across multiple business units in order to deliver large scale high visibility/ high impact projects. You will lead by example to be just as passionate about operational performance and predictability as you will be about all other aspects of customer experience. The successful candidate will be able to: Effectively manage customer expectations and resolve conflicts that balance client and company needs. Develop process to effectively maintain and disseminate project information to stakeholders. Be successful in a delivery focused environment and determining the right processes to make the team successful. This opportunity requires excellent technical, problem solving, and communication skills. The candidate is not just a policy maker/spokesperson but drives to get things done. Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment. Partner with key stakeholders to develop the vision and strategy for customer experience on our platforms. Influence product roadmaps based on this strategy along with your teams. Support the scalable growth of the company by developing and enabling the success of the Operations leadership team. Serve as a role model for Amazon Leadership Principles inside and outside the organization Actively seek to implement and distribute best practices across the operation BASIC QUALIFICATIONS 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience writing complex SQL queries Experience in Statistical Analysis packages such as R, SAS and Matlab Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling PREFERRED QUALIFICATIONS Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS 3+ years of experience in cloud architecture and implementation Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience Experience in large scale application/server migration from on-premise to cloud. Good knowledge on Compute, Storage, Security and Networking technologies Good understanding and experience on dealing with firewalls, VPCs, network routing, Identity and Access Management and security implementation PREFERRED QUALIFICATIONS AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation) AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred Experience with automation and scripting (e.g., Terraform, Python) Knowledge of security and compliance standards (e.g., HIPAA, GDPR) Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Experience in assessment of source architecture and map it to relevant target architecture in the cloud environment with knowledge on capacity and performance management Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.