AVP- Lean and Digital Transformation

Job Title: AVP- Lean and Digital Transformation

• This role focuses on improving efficiency, reducing waste, and streamlining processes.
• The ideal candidate will have deep domain knowledge of Account Receivables (AR) processes, a strong understanding of lean principles, excellent project management skills, executive presence, and significant exposure to technology, especially the latest accounts recievables tools such as HighRadius, GetPaid, Esker, SideTrade, BlackLine etc.

Responsibilities:

• Work with operations leads, vertical leads, and clients to design, implement, and drive value-generating roadmaps or transformation roadmaps (including digital and analytics). 
• Collaborate with consulting teams, solutions teams, transition teams, training departments, operations teams, and practice areas to understand and deliver contractual commitments. 
• Identify process bottlenecks with operation and functional teams; conduct root cause analysis; implement process improvements and digital solutions across the organization. Support aligned teams in their lean journey for continuous improvement by operationalizing the lean approach. 
• Conduct value stream mapping (VSM), Gemba walks, floor walks to identify process improvement opportunities. 
• Lead Lean Action Workouts and Kaizen events with operations teams and client.
• Create transformation roadmaps for lean initiatives, work closely with business leaders for realization. 
• Deliver Lean Digital projects that improve end-to-end processes driving significant business impact for clients. 
• Conduct quality awareness sessions and lean training within the organization.
• Initiate projects that improve end-to-end processes; set up measurement systems delivering business impact.
• Build a culture of process excellence; drive productivity through process improvement projects aligned with business initiatives. 
• Support transition teams in volume analysis; baseline metrics; set targets for new processes. 
• Drive standardization of global best practices within the organization. 

Minimum Qualifications / Skills:

• Bachelor's degree required; full time MBA from a premier institution preferred
• Relevant years of experience in a Transformation, process improvement or operations role 
• Certification in Lean Six Sigma or equivalent 
• Deep Domain Knowledge: Experience in Accounts receivable processes such as collections (voice and non voice), cash applications, billing, master data management, etc. with deep domain skills in one or more areas preferably collections or cash applications. 
• Exposure to large digital transformation in AR processes: using tools such as HighRadius, GetPaid, Esker, SideTrade, BlackLine etc.. 

• Project and stakeholder Management:

• Excellent project management skills designing driving small large-scale improvement transformation projects 

Skills

• Good consultative partnering skills while dealing senior leadership 
• Relevant experience design implementation administration digital transformation projects 

• Lean and Quality knowledge:

   Ability to identify Waste and streamline process 

• Self-driven Ability Drive Outcomes Independently:

  Self-driven ability drive outcomes independently 

Preferred Qualifications/ Skills:

• Exposure AR tools implementations like High Radius, SAP, S4HANA implementations Exposure AI machine learning generative AI projects 
• Experience handling Kaizen events   

sunidhi.manhas@portraypeople.com