AV Support Engineer

Microlink Solutions Pvt Ltd., a leading IT Infrastructure and IT Solutions Provider is a professional organization committed to provide outstanding Value Added Services to its Corporate and Institutional Customers.

AV Support Engineer

Location: Ahmedabad / Gandhinagar

Experience: 1-4 years

Salary: up to 35k CTC

Job Summary:

We are seeking a technically skilled and customer-focused AV Support Engineer to provide support and maintenance for our audio-visual systems. This role will be responsible for the setup, operation, troubleshooting, and maintenance of AV equipment for meetings, events, and day-to day office use. The ideal candidate has a strong background in AV technologies and a proactive approach to problem-solving.

Responsibilities:

• Set up, operate, and maintain AV equipment including projectors, microphones, video conferencing systems, speakers, control systems, and displays.
• Provide live support for in-person and hybrid meetings, ensuring seamless AV performance.
• Troubleshoot AV system issues quickly and effectively, escalating when needed.
• Support the deployment and maintenance of video conferencing platforms (Zoom, Microsoft Teams, Cisco Webex, etc.).
• Maintain AV inventory and ensure all equipment is functional and up to date.
• Perform routine maintenance and firmware updates on AV systems.
• Document procedures, technical notes, and system configurations.
• Collaborate with IT, Facilities, and external vendors for AV projects and upgrades.
• Provide user training and support for conference room technology and AV tools.
• Monitor and ensure compliance with AV security and usage policies..

Job Requirements:

• Bachelor’s degree in Information Technology, Engineering, Communications, or related field (or equivalent experience).
• 1+ years of experience in AV support or a related technical role.
• Strong knowledge of AV hardware (Crestron, Extron, Poly, Logitech, etc.).
• Experience with video conferencing platforms (Zoom, MS Teams, Google Meet, etc.).
• Understanding of networking as it relates to AV systems (IP-based control, streaming, etc.).
• Excellent troubleshooting skills and customer service orientation.
• Ability to lift and carry AV equipment up to 50 lbs.
• Strong communication and interpersonal skills.

Interested candidates can share their CV on komalv@microlink.co.in or 6354378720

Job Type: Full-time

Pay: ₹15,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Provident Fund

Work Location: In person