AV Residential Engineer

Role & responsibilities

Extensive knowledge with demonstrated experience in managing conference rooms, Webcasting and Streaming Video systems.

Documentation skills set to create documentation of TI systems in collaboration spaces ranging from Network devices, audio-visual systems, video conferencing and related activities like asset tracking and maintenance, SOPs, templates, reports.

Able to work in flexible work hours, and is self-motivated, and able to work under tight deadlines

Has excellent interpersonal and communication skills and is comfortable dealing with a variety of end users, including C level executives, talent, various internal stakeholders (Network Engineering, Facilities, etc.) and external vendors

Capability to think out of the box and keen to work in an extremely dynamic environment.

Research and recommend innovative, and where possible - automated approaches for system administration tasks.

Setup and troubleshoot various audio/video/presentation systems

Perform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware components

Deliver field service support of control programs (AMX / Crestron/etc.) minor edits (could be with the aid of a programmer), compile, upload and download capability

Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording support

Setup/breakdown of conference spaces to meet the customers event needs

Manning of the facility if the customer requires it.

Periodic reporting of site condition to the Coordinator and Service Manager.

Must be flexible to work after hours and weekends when required

Establish excellent rapport with the customer to develop future business.

Preferred candidate profile

4-6 Years of experience on managing and operating enterprise AV infrastructure

Perks and benefits

Bonus, Pf, Esi, Lunch, Leave Encashment