24 Polycom Jobs

Essential Duties & Responsibilities: Configure, install, and manage AV devices (Poly, Crestron, AMX, Cisco, Yealink, Logitech, MS Teams) Troubleshoot and maintain AV systems: projectors, mics, speakers, displays, etc. Perform daily system tests and preventative maintenance Provide AV support for meetings and events (onsite & remote) Coordinate with vendors for issue resolution Manage service tickets and user requests Setup/breakdown of meeting rooms Support video conferencing and Microsoft Teams sessions Deliver white-glove support for VIP meetings Skills & Abilities: Strong communication and customer service skills Ability to work independently and handle multiple tasks Proficiency with Windows and O365 Organized, detail-oriented, and adaptable Willingness to travel across London and South-East offices Expertise: 3+ years in corporate AV support Experience with Microsoft Teams & O365 integration Certifications (Poly, Crestron CTS, AMX, Cisco, Microsoft) desirable CCNA Video / Routing & Switching is a plus

Responsibilities * Design and propose AV solutions (conferencing, signage, collaboration), create solution designs, BOQs, proposals, and provide technical expertise for client meetings, RFPs, and discussions.

- Support Crestron AV, Polycom VoIP, Poly ATA, Analog Gateways - Handle config, testing, and troubleshooting - Assign mobiles, desk phones, Teams setup - Maintain telecom inventory and provide user support

Role & responsibilities We are seeking an experienced Project Lead to oversee and manage end-to-end delivery of Audio Visual (AV) projects. The ideal candidate will be responsible for planning, coordinating, and executing projects while ensuring they meet quality standards, stay within budget, and are completed on time. Key Responsibilities: 1. Project Planning & Execution: Define project scope, goals, and deliverables in collaboration with stakeholders. Develop detailed project plans, including timelines, budgets, and resource allocation. Manage the end-to-end lifecycle of AV projects from initiation to delivery. 2. Stakeholder Management: Act as the primary point of contact for clients, vendors, and internal teams. Ensure clear communication of project requirements, progress, and changes to all stakeholders. Build and maintain strong relationships with clients, ensuring satisfaction. 3. Team Coordination: Coordinate and oversee the work of AV installation teams, engineers, and technicians. Assign tasks, monitor performance, and ensure adherence to project timelines. Provide technical guidance and resolve any team challenges during execution. 4. Risk & Quality Management: Identify potential risks and develop mitigation strategies. Monitor project deliverables to ensure quality standards are met. Conduct regular project reviews and implement improvements where necessary. 5. Technical Oversight: Stay updated with the latest AV technologies and trends. Provide technical input for equipment selection, system design, and integration. Oversee the installation, configuration, and testing of AV systems. 6. Documentation & Reporting: Maintain detailed project documentation, including contracts, timelines, budgets, and change orders. Prepare and deliver regular status reports to clients and senior management. Required Skills & Qualifications: Proven experience as a Project lead in the AV or technology integration industry. Strong understanding of AV systems, including audio, video, control systems, and networking. Exceptional organizational and multitasking skills. Proficiency in project management tools (e.g., MS Project, Asana, Trello). Strong leadership and communication skills. Ability to work under pressure and manage multiple projects simultaneously. Familiarity with AV industry standards such as AVIXA, Crestron, and Dante certifications (preferred). Bachelors degree in engineering, IT, or a related field (preferred). Additional Requirements: Willingness to travel to client locations as required. AVIXA CTS , PMP or PRINCE2 certification is a plus.

Dear Candidate, We have excellent opportunity for BDM - Aviation Vertical (National Role) For PAN India Location. Job Description: 10 -12 years of rich experience in Sales of Solutions for Audio/Video/Data Networking, Cyber Security and Surveillance along with strong connections with OEM partners and supply chain management. Strong connects with Crestron, Poly, HP, Extron, Logitech, MTR, Zoom, CISCO, Juniper, Extreme, Aruba, Fortinet & Pala Alto etc. Overall strong experience in IT Infrastructure, Collaboration, Cloud, Networking sales across the country for listed named accounts for Aviation & Transportation Verticals. Candidates should have excellent contact with OEMS, suppliers, Consultants, contractors, architects. Experience in development and execution of large/complex deals and proposals. Understanding a range of new age technologies is required. Should have handled both large Enterprises and Mid-Market segments in his/her career / role. Should have a solid customer stakeholder connects across the region and even PAN India with customers / prospects. Proven experience in conceptualizing and executing bid activities and complex deals. Additionally, shared below preliminary screening details along with your updated resume on ashvita.jaiswal@Progilitytech.com How many years of experience do you have in selling solutions like Data, IT Infrastructure, Networking, Collaboration, Audio, Video, and Surveillance ? Are you from an SI background ? If yes, how many years of experience do you have in SI? What OEM connections do you have? (e.g., Cisco, Juniper, Aruba, Crestron, Extron, HP, Poly ) What is your revenue target value ? Which customers are you currently managing ? (Please name at least five.)

Dear Candidate, We are looking for excellent Sales Manager for Mumbai, Bangalore & Hyderabad. Position: Sales Manager Locations : Mumbai, Bangalore & Hyderabad (Local candidate is preferable) No of Position : 2 for each location Experience: 8-12 years Budget: 22-25 LPA Key Skills & Requirements: Candidate must be from a System Integrator (SI) background. Strong solution selling experience in Data, Collaboration, IT Infrastructure, Cyber Security and Networking domains . Extensive experience handling large and mid-enterprise accounts . Strong OEM connections with Cisco, Juniper, Aruba, Extron, Crestron, HP, Poly, Logitech, MTR Zoom, Fortinet, Pala alto etc. Exposure to high-ticket sales and purchase orders . Additionally, please find below preliminary screening questions along with share your updated resume on ashvita.jaiswal@progilitytech.com How many years of experience do you have in selling solutions like Data, IT Infrastructure, Networking, Collaboration, Audio, Video, and Surveillance ? Are you from an SI background ? If yes, how many years of experience do you have in SI? What OEM connections do you have? (e.g., Cisco, Juniper, Aruba, Crestron, Extron, HP, Poly ) What is your revenue target value ? Which customers are you currently managing ? (Please name at least five.).

Job Title: AV Technical HEAD (Projects and Design) Location: Guwahati Job Type: Full-Time Position Overview: We are looking for a skilled Audio-Video Equipment Setup Engineer to join our team. This role requires an experienced professional responsible for the setup, configuration, maintenance, and operation of audio and video equipment for a variety of events, productions, and installations. The ideal candidate will have technical expertise in audio-visual (AV) systems, the ability to troubleshoot on-site issues, and a commitment to delivering high- quality AV experiences. Key Responsibilities: 1. Setup and Configuration: o o o o Audio Equipment Setup: Install, calibrate, and configure audio systems, including microphones (wired/wireless), speakers, amplifiers, mixing consoles, and signal processors to ensure optimal sound quality. Video Equipment Setup: Configure and install video projectors, LED displays, video screens, cameras, video switching systems, and video recorders for various events. Cabling and Signal Routing: Run and organize cables for audio and video systems, ensuring all connections are secure and provide efficient signal flow. Work with HDMI, SDI, VGA, XLR, TRS, and other professional AV cables. AV Integration: Integrate both audio and video systems, ensuring perfect synchronization for live events, presentations, and recordings. 2. Event Support and Operation: o Live Event Management: Operate AV systems during live events, adjusting sound levels, video feeds, and lighting as necessary to ensure smooth operation. Audio-Video Synchronization: Ensure video content, such as slideshows or videos, is properly synced with live audio. Manage transitions between video clips, images, and live feeds as required. o o Real-Time Troubleshooting: Address any technical issues related to audio or video equipment during events. Resolve problems quickly and efficiently to minimize disruptions. 3. Maintenance and Troubleshooting: o o o Routine Equipment Maintenance: Perform regular maintenance on audio and video equipment, including cleaning, testing, and updating software/firmware for mixers, video switchers, and other AV devices. Troubleshoot and Repair: Diagnose and resolve technical problems in the audio-video setup, including audio distortion, signal loss, video lag, or hardware malfunctions. Ensure all equipment is operating at peak performance. Backup Systems: Set up backup systems to prevent data or system loss during critical moments of an event, including redundant audio-video routing or backup power sources. 4. Collaboration and Coordination: o o o Client and Team Collaboration: Work closely with clients, production teams, and event planners to understand specific audio-video needs for different events and ensure setups align with expectations. Pre-Event Setup Planning: Review floor plans, event details, and AV requirements in advance to plan the equipment setup, placement, and testing procedures before events. On-Site Coordination: Coordinate with technical staff, such as lighting engineers, video operators, and stage managers, to ensure the AV systems integrate seamlessly with other event elements. 5. Post-Event Responsibilities: o Breakdown and Packing: Safely and efficiently break down and pack away all AV equipment after the event. Ensure all equipment is stored correctly for transport to the next event or installation. o Equipment Inventory: Maintain an organized inventory of all audio-video equipment, ensuring any damaged or faulty devices are reported and repaired or replaced promptly. Qualifications: • Experience: Proven experience (at least [X] years) working as an Audio-Video Equipment Engineer, AV Technician, or similar role, specifically focusing on the setup, configuration, and operation of audio and video systems. Technical Skills: • o o o o o In-depth knowledge of professional audio systems (e.g., microphones, mixers, amplifiers) and video equipment (e.g., projectors, cameras, video switchers). Familiarity with AV signal routing, cabling, and integration of both audio and video systems. Experience with video production equipment (e.g., LED screens, video walls, projection systems). Proficiency in troubleshooting and repairing AV equipment on-site during events. Understanding of AV control systems and automation software (e.g., Crestron, AMX, Extron). • • • Software Knowledge: Familiarity with AV control systems, audio software (e.g., Pro Tools, Logic Pro), and video software (e.g., OBS Studio, Final Cut Pro). Attention to Detail: Ability to ensure high-quality, error-free setups and a keen eye for visual and auditory details to meet the required standards for events. Problem-Solving: Strong troubleshooting skills, with the ability to diagnose and resolve issues with both audio and video equipment quickly and effectively. Preferred Qualifications: • Certification: AVIXA CTS certification or equivalent industry-standard qualifications. • • Additional Skills: Familiarity with live streaming, video conferencing systems, or broadcast technology. Work Experience: Previous experience in live event production, corporate presentations, theater productions, concerts, or broadcasting.

Hiring AV Engineer responsible for: Expert in AV solution designing. Addressing product Queries & Enquiries, Product Support. Training to support team and the Dealers & Channel partners for new product updates and new technology in the region. Required Candidate profile 8+ year Experience in Solution design, Training, Pre-sales. Programming and configuration of complete Audio/Video Systems like Crestron, Polycom or Extron. Audio visual Pre Sales & Post sales support.

Experience 1 to 3 years Qualification -3 Years Diploma/BSc IT -Electronics/ Electronics& telecommunication/computer science Communication -English, Hindi/native Preferred Location: Gurgaon and South Delhi Budget 30-45kpm CTC Key Skills: - Coordination with the PMC team and other entities to do the project AV cables pathway, containment, electrical, and data port route clearance. Video conferencing device and application -Cisco, HP poly, Logitech, Crestron, Extron, Microsoft team, Zoom, Cisco Webex, and Google Meet device installation and configuration Audio device and application- Biamp, QSC, Bose, Yamaha, Extron, Haman BSS, Shure, Kramer, and Xilica device installation, configuration, and basic programming. Video Switching device and application - Crestron, Extron, Kramer, Lightware, installation, and basic configuration. Video End Display-Projector, video wall, and Active LED-Samsung, LG, Sharp NEC, Panasonic, Barco, Epson, and Sony. Audiovisual over IP-Crestron, Extron, Kramer, Lightware, and ZeeVee. Dante/AES67 Audio over IP technology. Control and graphics user interface Software -Crestron, Extron, Kramer, and AMX software basic knowledge to configure and upload the program. Basic Knowledge of Computer Networking and IP address.

Role & responsibilities Extensive knowledge with demonstrated experience in managing conference rooms, Webcasting and Streaming Video systems. Documentation skills set to create documentation of TI systems in collaboration spaces ranging from Network devices, audio-visual systems, video conferencing and related activities like asset tracking and maintenance, SOPs, templates, reports. Able to work in flexible work hours, and is self-motivated, and able to work under tight deadlines Has excellent interpersonal and communication skills and is comfortable dealing with a variety of end users, including C level executives, talent, various internal stakeholders (Network Engineering, Facilities, etc.) and external vendors Capability to think out of the box and keen to work in an extremely dynamic environment. Research and recommend innovative, and where possible - automated approaches for system administration tasks. Setup and troubleshoot various audio/video/presentation systems Perform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware components Deliver field service support of control programs (AMX / Crestron/etc.) minor edits (could be with the aid of a programmer), compile, upload and download capability Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording support Setup/breakdown of conference spaces to meet the customers event needs Manning of the facility if the customer requires it. Periodic reporting of site condition to the Coordinator and Service Manager. Must be flexible to work after hours and weekends when required Establish excellent rapport with the customer to develop future business. Preferred candidate profile 4-6 Years of experience on managing and operating enterprise AV infrastructure Perks and benefits Bonus, Pf, Esi, Lunch, Leave Encashment

Our client is a leading System Integrator and Managed Service Provider specializing in Audio-Visual Solutions, Video Conferencing, and Collaboration Technologies. They design, implement, and support solutions across industries, enhancing how businesses compete, operate, and communicate. With a strong network of professionals across offices in Hong Kong, Australia, China, India, Indonesia, Japan, Korea, Macau, Malaysia, the Philippines, Singapore, Taiwan, and the United Kingdom, they leverage their international presence to coordinate and achieve video collaboration and AV objectives at local, regional, and global levels. Audio-Visual Project Manager to manage AV projects. The role will be based in Bangalore/Hyd/Cheenai/Mumbai/kochi/Pune Job Description: The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members. Key Tasks and responsibilities for this role will include General Oversight Governs the audio visual project lifecycle from initiation to closure Collaborates closely with Real Estate ,General Services, Global Technology Infrastructure PMO and lines of business Collects customer requirements and scope of work and gets appropriate signoff for audio visual Develops standard audio visual project plan and monitors Develops audio visual budget for projects and manages forecasts and actuals Manages third party audio visual vendors on design and execution Ensures appropriate metrics and reporting are in place to track design, financial performance and execution Design and plan Leverages standard audio visual designs and applies to customer requirements Creates and documents audio visual design Develops vendor bid packages relative to customer requirements Works in partnership with sourcing to analyze vendor bids and recommend vendor Develop audio visual project plan in partnership with Global Real Estate and Audio Visual vendor Procure equipment from vendor Implementation and Testing Manage appropriate vendors during implementation Staging and testing of all audio visual equipment Configuration of all room based audio visual equipment Test and cutover audio visual equipment Training of line of business and Global Multimedia Service operations on all audio visual equipment Completing operations turnover into production Qualifications and Experience 6 plus years of experience in the Audio Visual industry, with an emphasis on large project oversight and execution, AV equipment and technologies, multimedia services, and project management. CTS and PMP certification a plus. 4 years of experience with Telepresence and Audio Conferencing technologies - including experience designing and building Multimedia solutions. 2 + years of experience with Telepresence endpoints, Integrated Audio Visual systems, Wired and Wireless Microphones, Control Systems, Digital Signage , Video Walls, IPTV and Smart Boards 2 + years of experience implementing, managing and maintaining network connected devices Documented ability to multi-task many audio visual projects across a wide geographic area Documented ability to create clear and concise presentations for executive audiences Must be expert in use of Microsoft suite (Word, Excel, and PowerPoint) Ability to formulate a business case to justify program spend Proven experience working with and managing outside vendors and service providers Ability to define your method for project planning and how you stay organized Documented ability to define and create project delivery processes Documented ability to handle multiple priorities in an organized and efficient manner Experience working with culturally diverse teams / vendors across a global geographic footprint Please send in your resume as a word attachement to mahendra@maestroheadhunters.com

Experience Experienced as a team lead role/service management of at least 5 years in NCR preferably in audio-visual helpdesk coordination Qualification- 3 Years Diploma/any bachelor's degree BE/Btech) preferred : Electronics/Electrical/ Electronics& telecommunication/computer science background Certifications: Certified by AVIXA or OEMs like Crestron/Cisco-VC/Switching/Wireless LAN/LG/Samsung/Poly Communication - English, Hindi/native Gender: Male Position Location -Noida Workday : 6d working, 9.30am-6.30pm (Mon-Sat) Travel requirement: As needed basis, must have own conveyance (bike/car) Budget : 8-10LPA CTC Software skills required : Strong Excel skills (charts, filter, sort, vlookup, etc), knowledge of CRM tools (Jira, etc) Key Skills: - Lead a team of 10-20 field and resident customer service engineers, service coordinators on a Pan India basis - NCR, Mumbai, Chennai, Bengaluru, Pune etc. Will be responsible to achieve highest customer satisfaction by meeting and exceeding service level agreements and customer expectations. He will also plan spares and standby equipment inventory, monitor spares consumption, meet customers for service feedbacks, connect with Brands/OEMs for technical support and RMAs (Return Merchandize authorization) during and outside warranties. He shall also be responsible for site surveys, BOQs (Bill of Quantity) for existing customers expansion needs and travel across locations on need basis. Will achieve timely customer AMC contracts renewals/signing up for AMCs post warranty. He may be required to render adequate technical assistance for break-fix calls/upgrades of software etc. Will report to VP Business/CEO Must have serviced enterprise/MNC customers with rooms exceeding 100+ and handled VC solutions and Cafeteria/Townhalls AV Must have basic programming (C++) skills

providing operational support for Video Conferencing infrastructure (Cisco+ +MTR+MS Teams), IP Telephony (CUCM, Gateways, SBC), Video Codecs from Cisco/Polycom/Crestron/Logitech/Dolby/Neat/Jabra. Job Responsibilities: Design, install, and configure AV systems for corporate and commercial projects. Troubleshoot and resolve AV-related technical issues. Maintain and upgrade AV equipment, including projectors, sound systems, and video conferencing tools. Work with stakeholders to understand AV requirements for events and meetings. Ensure seamless integration of AV systems with IT infrastructure. Provide training and technical support to end users. Excellent Video-Conferencing skills, CUCM,cisco, crestron

Looking for AV engineer who have experience in audio, video, installation, configuration and troubleshooting experience. videowall, video conferencing solutions etc. Crestron, Extron, Kramer, polycom experience.ct 9940085723

Key Responsibilities: Client Interaction & Relationship Building: Communicate effectively with clients to understand their AV requirements. Build and maintain strong professional relationships, including with international clients. AV Solution Support: Assist in designing and recommending AV solutions based on client needs. Conduct site visits and surveys to gather necessary technical information. Installation Assistance: Support the installation of AV equipment (projectors, displays, audio systems, cabling, etc.). Ensure proper setup, calibration, and functionality of AV systems. Technical Support & Troubleshooting: Provide on-site and remote technical support for AV systems. Diagnose and resolve technical issues efficiently. Documentation & Reporting: Maintain accurate project documentation and service reports. Prepare user guides and assist in end-user training. Skills & Competencies: Excellent verbal and written English communication skills. Strong technical aptitude and interest in AV systems. Basic knowledge of AV technologies (projectors, displays, microphones, video conferencing platforms, etc.). (Training will be provided.) Ability to work collaboratively with teams and clients.

Manage and support Webex, Zoom, MS Teams, and VC hardware (Cisco, Polycom). Troubleshoot audio/video issues, connectivity, and network performance. Perform firmware updates, system monitoring, and security patches. Required Candidate profile Provide user training, VIP support, and incident resolution. Collaborate with IT/network teams and vendors for seamless operations.

Experience: 1-6 years In Audiovisual services/Project Qualification : 3 Years Diploma/ any bachelor's degree. preferred : Electronics/Electrical/ Electronics& telecommunication/computer science background Communication -English, Hindi/native Gender: Male only Location - resident of Gurgaon/South Delhi (as customer site is in Gurgaon) Travel requirement: Should be willing to travel to project sites locally in NCR and other cities as needed on short notice for 1-2 weeks Budget : 30-50kpm CTC Software skills required : Strong Excel skills (charts, filter, sort, vlookup, etc), software updates, Basic control systems Programming, VC configuration Key Skills: - Install, configure, and maintain AV equipment, including projectors, digital displays, audio systems, digital signage, Active LED, Sound masking, PA System, and video conferencing solutions. Performed testing and troubleshooting for AV setups in corporate and educational environments. Manage inventory, procurement, and vendor coordination. Basic knowledge of IP networking, Crestron/Extron/AMX/Kramer controlling programming. Basic Knowledge of Biamp, QSC, BSS, Shure, and Xilica Audio digital signal programming. Basic knowledge of Soft Videoconferencing application setup like Microsoft Team, Zoom, Webex, and Google Meet. Diagnose and resolve AV system issues Provide end-user training on AV system operation and best practices. Document service reports, technical procedures, and system configurations. Assist in system upgrades Assist in the setup and operation of AV systems for live events and corporate meetings. Perform routine maintenance and troubleshooting for AV equipment.

Experience: 1-6 years in Audiovisual AutoCAD Drawing Qualification: 3 Years Diploma/ any bachelor's degree. preferred : Electronics/Electrical/ Electronics& telecommunication/computer science background Communication - English, Hindi/native Job Location -Noida Travel requirement: Should be willing to travel to project sites locally in NCR and other cities as needed on short notice for 1-2 weeks Budget : 30-50kpm CTC Software skills required : AutoCAD ( Mandatory ), Preferred - Visio & REVIT Key Skills: - Hands-on Experience with software AutoCAD, MS Visio for designing AV drawings. Basic knowledge of audio and video conferencing hardware cable connectivity. Create technical AV drawings and system layouts for boardrooms, auditoriums, and entertainment venues. Support project managers by providing accurate AV schematics and documentation for installation teams. Creation of as-built drawings

To address complete Sales business in the large Enterprise of AV / Voice/ Video/ Data/ Networking/ Cyber Security/ Surveillance Products. Responsibilities: Achieve targets (revenue & margin) for defined territory/ set of accounts. Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets. Build strong relationships with partners- OEM, local partners, consultants. Participate in Business Plan and execute the strategy to expand customer base in the assigned Geo / Vertical. Ensure face time with customers for selling and conduct sales presentations Understanding of IT Infrastructure landscape & strong background on Networking, Collaboration, Voice, Cybersecurity & Automation. Understand the needs of your customers and be able to respond effectively with a plan of how to meet these. Work with cross-functional teams for new business opportunities. Coordination with the service department for execution of sales orders • Regularly review and report on business development activities. Knows the territory very well. Required Skills and Abilities: Candidate should have 8/12-year experience on Sales (For all verticals Audio/Video/Voice/ Data/ Networking/ Cyber Security/ Surveillance) Ability to identify and build relationships with senior-level decision-makers. Ability to effectively learn technical products, services, and solutions and readily apply new knowledge required. Excellent verbal and written communication skills. Highly motivated and target driven with a proven track record in sales. Goal oriented and organized team player. Ability to travel frequently and effectively to work Qualifications: BE – ECE / DECE / BSc / B. Tech in Electronic or EC/MBA/ ; MCA/ Any Graduate

Roles and Responsibilities Set up and configure audio visual equipment for meetings, events, and presentations. Ensure seamless operation of video conferencing tools such as Zoom, Polycom, and other similar platforms. Troubleshoot technical issues related to AV equipment and resolve them promptly. Collaborate with event organizers to understand their requirements and provide customized solutions. Provide training on using AV equipment to clients and internal stakeholders. Desired Candidate Profile 3-8 years of experience in an Audio Visual Technician role or similar field. Ability to work independently with minimal supervision during events or meetings. Excellent problem-solving skills with attention to detail. Strong knowledge of audio conferencing, video conferencing (Zoom), and video conference technologies (Polycom).

Hiring AV Engineer responsible for: Expert in AV solution designing. Addressing product Queries & Enquiries, Product Support. Training to support team and the Dealers & Channel partners for new product updates and new technology in the region. Required Candidate profile 8+ year Experience in Solution design, Training, Pre-sales. Programming and configuration of complete Audio/Video Systems like Crestron, Polycom or Extron. Audio visual Pre Sales & Post sales support.

JD - AudioVisual (AV) Purchase/Commercial Executive Note: This is for a full-time role (not a contract/consultancy/client role) Location: Noida sector-132 Experience: 2-6 years of relevant industry experience in purchasing Education: B.Com preferred Software: MS Excel (Advanced) ERP solutions like SAP/Tally Job Type: Full-time, Work from office Work Week: 6 days (Mon-Sat) Timings : India shift (9.30AM-6.30PM) Job Description We seek dynamic and results-oriented AV Purchase/Commercial Executive to join our growing team of 250+ professionals. Will be responsible for purchasing AV solutions from distributors and OEMs on a Pan India basis including overseas suppliers. Responsibilities: Will be responsible for purchasing AV solutions from distributors and OEMs on a Pan India basis including overseas suppliers. Should have executed purchasing for large corporate projects in excess of 10 Crores single deals and annually 50 Crores+ Will work to support sales process from presales to post sales for getting deal specific prices in INR/USD, track validity, shipping costs. Will be required to share delivery, PO trackers and be persistent in follow-ups for deadline based working. Willing to put in extra hours for meeting RFP schedules Willing to handle shipping/logistics for customer orders on a Pan India basis Knowledge of GST, Online buying from portals, invoice validation, material QC preferred Must be able to handle supplier relationships, payment requests Will be required to collaborate with teams across sales/services/design/project processes Should be able to research and find new suppliers/vendors Familiar with DCs/Invoice/purchase entries/GRN, credit/debit notes Requirements: Knowledge of AV suppliers Knowledge of OEMs Special Prices process and sound negotiation skills Familiar with brands like LG/Samsung/Crestron/Extron/Sony/Kramer etc and their products Sound task and PO tracking skills Numerical accuracy and analytical Sound English Communication

Role & responsibilities Project Planning and Coordination: Collaborate with sales team and clients to understand project requirements, objectives, and timelines. Develop project plans, delivery schedules, and budgets in alignment with client expectations and company standards. Coordinate with internal teams, subcontractors, and vendors to ensure resources are allocated effectively. Knowledge of Zoho Projects/Microsoft Projects would be added advantange Technical Design and Engineering: Conduct site surveys and assessments to gather technical requirements and constraints. Design AV and IT infrastructure solutions based on client specifications, industry standards, and best practices. Manage the technical team and prepare technical drawings, schematics, and documentation for system implementation. Installation and Integration: Installation and configuration of AV and IT equipment, including audiovisual systems, network infrastructure, and control systems. Ensure adherence to quality standards and safety regulations during the installation process. Integrate hardware and software components to deliver seamless functionality and performance. Knowledge of AV programming would be added advantage. Testing and Commissioning: Conduct system testing and troubleshooting to verify functionality, performance, and reliability. Collaborate with clients to conduct user acceptance testing (UAT) and obtain sign-off on project deliverables along with handing over documents. Provide training and support to end-users on system operation and maintenance. Project Management and Documentation: Monitor project progress, identify risks and issues, and implement mitigation strategies to ensure successful project delivery. Maintain accurate project documentation, including project plans, progress reports, change orders, and as-built drawings. Communicate effectively with stakeholders, providing regular updates on project status and milestones. Preferred candidate profile Proven experience as a project engineer or similar role, preferably in the AV and IT infrastructure industry. Proficiency in AV systems design, networking principles, and IT infrastructure technologies. Strong technical aptitude with the ability to understand complex systems and troubleshoot technical issues. Excellent project management skills, including the ability to prioritize tasks, manage resources, and meet deadlines. Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and communicate technical concepts to nontechnical stakeholders. Knowledge of industry standards and regulations related to AV and IT infrastructure (e.g., AVIXA, BICSI) is a plus. Knowledge of Programming would be an added advantage.

Technical Operational Role: The role is owning responsibility for complex, high priority issues for AV/VC products polycom , Cisco, Jabra, Creston, ZOOM, Blue Jeans Cloud Video conferencing Solutions & Other OEM's. Technical Escalation Management : Ability to drive, front end incidents, escalation calls and communication to all parties. Delivering a first-class Customer Service and maintaining good Customer Relations as well as Communications are key to this role. Key Spoc: Escalation SPOC for Build and Operational AV/VC products and endpoints like Polycom, Cisco, Jabra, Creston etc..AV/VC related Incidents. Ensure Service Delivery as per agreed SOW and agreed SLA. Assement and audit of existing customer for Audio Visual & Video Conferencing (AV/VC) solutions. Working with engineering team to finalize technical solution in the context of a specific project with extents to Orange product and managed services enhancements. Stay abreast of technical, financial, strategic and operational issues, options and advancements within the AV/VC industry relevant to the Orange services portfolio. Getting resolution from OEM, third parties, vendors and suppliers for fault and design query. Work closely with BAU teams and Project Managers to ensure deliverables are identified and actions completed. Manage technical changes throughout the project phase Work on change management to transition the projects to BAU teams. Manage external/internal stakeholders during project phase and BAU transition. Jointly work with technology teams to drive continuous improvement and productivity benefits. Rich hands on experience of build & troubleshooting of Polycom AV/VC products, Cisco, Jabra, Creston, ZOOM, Blue Jeans Cloud Video conferencing Solutions. Required basic knowledge of Microsoft Exchange, Active Directory and Windows Servers. In depth knowledge of AV/VC systems Polycom HDX, X, GS series , Jabra, Plasma screen, Concierge services and features, Networking, Linux / Windows OS. Hands on experience (build and Manage) AV/VC products like : Hands on experience on installation and troubleshooting on all type of AV/VC products from Polycom, Cisco, Jabra, Creston, ZOOM, Blue Jeans Cloud Video conferencing Solutions Polycom real Presence Clariti, Realconnect for O365, Voice/Video endpoints, Microsoft Voice endpoints, ZOOM Hands on experience of handling endpoints liks RealPresence Group Series 300, 310, Polycom Trio 8800 & 8500 Polycom SoundPoint IP Polycom VVX® Series, Skype for Business® edition VVX® series Skype for Business® edition Trio™ 8800 & 8500,Polycom® RealPresence Centro™, Polycom® RealPresence Medialign™, RealPresence® Group Series, Polycom® HDX, RealPresence® Desktop (excluding Immersive and CX8000) Installation and troubleshooting knowledge on the Video endpoints components like Plasmas, Camera's, Projector, Microphones System status, internal diagnostics , Touch pad (User Interface device) Excellent in depth troubleshooting, analyzing & managing the critical Incidents, Problem tickets with out of the box thought process Experience in preparing LOE and POA for complex Change, Major Planned/unplanned activities, designing POA for complex Change/Project. Good knowledge in preparing RFO, RCA's, documentation, Knowledge Bank.