Role & responsibilities Extensive knowledge with demonstrated experience in managing conference rooms, Webcasting and Streaming Video systems. Documentation skills set to create documentation of TI systems in collaboration spaces ranging from Network devices, audio-visual systems, video conferencing and related activities like asset tracking and maintenance, SOPs, templates, reports.Able to work in flexible work hours, and is self-motivated, and able to work under tight deadlinesHas excellent interpersonal and communication skills and is comfortable dealing with a variety of end users, including C level executives, talent, various internal stakeholders (Network Engineering, Facilities, etc.) and external vendorsCapability to think out of the box and keen to work in an extremely dynamic environment. Research and recommend innovative, and where possible - automated approaches for system administration tasks.Setup and troubleshoot various audio/video/presentation systemsPerform preventative maintenance task to help maintain customer spaces including, but not limited to: testing/repairing cables, testing/repairing various hardware componentsDeliver field service support of control programs (AMX / Crestron/etc.) minor edits (could be with the aid of a programmer), compile, upload and download capabilityPerform support tasks in a timely and quality conscious manner including but not limited to: meeting support, general break-fix maintenance, video/audio recording supportSetup/breakdown of conference spaces to meet the customers event needsManning of the facility if the customer requires it.Periodic reporting of site condition to the Coordinator and Service Manager.Must be flexible to work after hours and weekends when requiredEstablish excellent rapport with the customer to develop future business.Preferred candidate profile 4-6 Years of experience on managing and operating enterprise AV infrastructurePerks and benefits Bonus, Pf, Esi, Lunch, Leave Encashment