Automobile Sales Executive

Sales Executive Shift timing: 10 am to 7 pm with sunday week off   Customer Interaction and Assistance: ·       Greet customers, provide product information, and assist with inquiries about vehicle models, features, pricing, and financing options. ·       Accompany customers on test drives, explain vehicle specifications, and address any questions or concerns they may have. Sales Support: ·       Prepare quotations for customers. ·       Follow up with leads, prospects, and existing customers to provide updates, gather feedback, and close the sale Lead Generation and Prospecting: ·       Assist in generating leads through various channels such as walk-ins, online inquiries, referrals, and promotional events. ·       Maintain a database of potential customers and track interactions using CRM software or enquiry cards Administrative Tasks: ·       Assist in administrative tasks related to sales operations, including paperwork processing, data entry, and maintaining accurate records of sales activities. ·       Coordinate with finance and insurance departments to facilitate vehicle financing, leasing, and insurance options for customers. Customer Service and Follow-up: ·       Provide excellent customer service throughout the sales process, from initial contact to post-sale follow-up. ·       Follow up with customers after vehicle purchases to ensure satisfaction, address any concerns, and promote customer loyalty. Product Knowledge and Training: ·       Develop a good understanding of the showroom's vehicle inventory, features, benefits, and competitive positioning. ·       Participate in training sessions and workshops to enhance product knowledge, sales techniques, and customer service skills. Qualifications   ·       diploma or equivalent ·       Previous experience in customer service, sales support, or retail environment and a automobile dealership experience is a plus ·       Strong interpersonal, communication, and customer service skills. ·       Enthusiasm for automobiles and a willingness to learn about vehicle features, specifications, and industry trends. ·       Ability to work effectively in a team environment, collaborate with colleagues, and contribute to achieving sales goals. ·       Basic computer skills, including familiarity with CRM software, Microsoft Office Suite, and digital communication tools.   Note: Candidate should have a customer-centric approach, attention to detail, and a proactive attitude towards supporting sales initiatives and delivering exceptional service to customers.