This is a full-time on-site role for an Assistant Experience Manager at Lchang Nang Retreat located in Nubra. This role requires someone with great interest in exploring cultures, people and nature. A person who is curious and innovative in creating bespoke experiences /products. The Assistant Experience Manager will be responsible for ensuring a seamless and exceptional guest experience from arrival to departure and for curating & selling Signature Experiences at the property. The Assistant Experience Manager will oversee all aspects of customer service and Signature experience, manage the Experiences on-site and take inventory, and communicate effectively with staff and guests.

Qualifications

Sales & Marketing: ability to sell and market the Signature Experiences to the potential guests.
Analytical Skills: ability to analyze customer data and performance metrics to identify opportunities for improvement
Communication: ability to communicate effectively with guests and staff, including the ability to speak multiple languages
Customer Service: ability to deliver exceptional customer service & handle customer grievances.
Customer Experience: ability to design and deliver exceptional guest experiences throughout their stay
Project Management: ability to manage multiple projects simultaneously and prioritize tasks accordingly
Attention to detail: ability to ensure that all guest accommodations, Signature Experiences, and meals are perfectly organized and delivered flawlessly
Bachelors degree in Hospitality Management, Business Administration, or a creative field
2+ years of experience in the hospitality industry with a focus on customer service and customer experience
Experience living or working in Ladakh is a plus.

More Jobs at Lchang Nang Retreat

General Manager

Ladakh

5.0 - 9.0 yrs

INR 25 - 30 Lacs

Asst Experience Manager

Ladakh

2.0 - 7.0 yrs

INR 2 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Lchang Nang Retreat

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Asst Experience Manager