Associate Technical Consultant Electronic Surveillance

Associate Technical Consultant Electronic Surveillance

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Company details

Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.

Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy and adopt IT Infrastructure solutions to facilitate their customer needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.

Inflow has an annual run-rate revenue of USD 700+ Million.

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Responsibilities

About the Role

We are seeking a highly skilled and motivated Presales Technical Consultant with a strong background in Electronic Surveillance technologies, including CCTV, Access Control, Video Management Systems (VMS), ANPR, and other security solutions. You will play a key role in bridging the gap between customer needs and technical solutions by delivering customized proposals, technical demonstrations, and solution designs in collaboration with sales and engineering teams.

Key Responsibilities:

Solution Design and Customization:

• Technical presales professionals work with clients to understand their technical requirements and design solutions that fit their specific business needs. This may involve configuring and customizing products, integrating different technologies, and ensuring that the solution aligns with the clients infrastructure.
• They analyze client challenges and propose relevant products or services, often creating detailed technical presentations, demos, and proof of concepts (PoCs) that showcase how the solution will work in the clients environment.

Product Demonstrations:

• One of the core responsibilities is delivering live or recorded product demonstrations.
• These demos illustrate the features and capabilities of the solution, addressing technical queries and demonstrating how the product can solve the clients business challenges.
• Technical presales engineers often use real-world examples, simulations, or customized demos to ensure the potential customer can see how the solution will operate in their specific use case.

Technical Consultation and Advisory:

• They act as technical advisors to customers throughout the sales process, answering in-depth technical questions, resolving concerns, and providing insights on how a product can integrate with the customers current systems.
• In complex environments, they may offer consulting services, such as architectural design, capacity planning, and scalability assessments to ensure the proposed solution is viable and effective for the client’s needs.

Proof of Concept (PoC) Development:

• Technical presales often spearhead the creation of PoCs, which allow potential customers to test the solution in their own environment. This hands-on approach provides a direct opportunity for clients to verify the solution's functionality and ensure it meets their technical and business needs before making a purchasing decision.
• PoCs help mitigate risk and showcase the specific advantages of the product or solution being proposed.

RFP/RFI Response:

• Technical presales engineers are often responsible for responding to Requests for Proposals (RFPs) and Requests for Information (RFIs) issued by clients.
• These documents typically outline the client’s technical and business requirements, and it is the presales engineer’s role to provide detailed technical responses, demonstrating how the proposed solution meets or exceeds these requirements.
• They collaborate with the sales and product teams to ensure responses are both technically accurate and commercially viable.

Competitive Analysis:

• Technical presales professionals need to be well-versed in competitive products and industry trends. They analyze and compare competitor offerings to highlight the unique advantages of their own solution, helping the sales team position the product effectively.
• They may also gather market intelligence by understanding customer pain points and how competitors are attempting to address them, which can inform product development and marketing strategies.

Collaboration with Sales Teams:

• Technical presales engineers work closely with account managers, sales executives, and business development teams to align technical solutions with customer needs.
• Their input is essential in the early stages of the sales process, ensuring the solution is feasible and addresses the client’s challenges.
• They participate in sales meetings, provide technical expertise, and ensure that the proposed solution is realistic and aligned with customer requirements.
• Their ability to communicate technical information in a clear, non-technical way is crucial to gaining the trust of both the sales team and customers.

Technical Presentations & Demonstrations:

• Deliver compelling product presentations and system demonstrations to customers and partners.
• Act as the technical face of the company in presales meetings and workshops.

Technical Documentation:

• Creating and maintaining technical documentation is a key part of the presales role.
• This can include solution architecture diagrams, technical specifications, and proposal documents. These materials help provide clarity and detail about the proposed solution and its implementation.

Customer Engagement:

• Identify client pain points and opportunities for surveillance solutions.
• Provide consultative support to build long-term client relationships and trust.

Interview process

Virtual

Skills:

Required Skills & Qualifications

• Bachelor's degree in Electronics, IT, Telecommunications, or a related technical discipline.
• 3+ years of experience in a presales or technical consulting role within the electronic
• surveillance or security industry.

Solid understanding of:

• CCTV (Analog, IP-based systems)
• Access Control Systems
• Video Analytics / AI-based Surveillance
• VMS (e.g., Milestone, Genetec, Axis, etc.)
• Intrusion Detection & Perimeter Security

Proficiency in Visio, and MS Office suite.

Strong presentation and communication skills.

Ability to translate technical features into customer benefits.

Experience with tenders and solution costing.

Preferred Qualifications

Certifications in surveillance technologies (e.g., Axis Certified , HID Certified, Genetec

Certified, Milestone Certified, etc.)

Knowledge of networking fundamentals, IoT, and cybersecurity in surveillance systems.

Experience with integration platforms and PSIM solutions.

Regional market knowledge and experience with government/commercial security projects.

What We Offer

Competitive salary and performance incentives

Opportunity to work with cutting-edge surveillance technologies

Professional development and certification support

Collaborative, tech-driven work environment

Any other additional information

Commitment Clause of 3 Years

ATGS official Email

nived@atgs.co.in ; Akilan@atgs.co.in

ATGS SPOC Contact number

7411736370 ; 7259390897