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Associate Systems Engineer

Associate Systems Engineer

Sapaad Software

1 - 5 years

2 - 6 Lacs

Kolkata Mumbai New Delhi Hyderabad Pune Chennai Bengaluru

Posted:6 hours ago| Platform:

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Skills Required

Computer science Performance tuning Infrastructure management Incident management Vulnerability Ruby SSL Python Auditing Technical documentation

Work Mode

Work from Office

Job Type

Full Time

Job Description

WHO WE ARE Sapaad is a global leader in all-in-one unified commerce platforms, dedicated to delivering world-class software solutions. Its flagship product, Sapaad, has seen tremendous success in the last decade, with thousands of customers worldwide, and many more signing on. Driven by a team of passionate developers and designers, Sapaad is constantly innovating, introducing [ ]

Associate Systems Engineer - Sapaad

Sapaad is a global leader in all-in-one unified commerce platforms, dedicated to delivering world-class software solutions. Its flagship product, Sapaad, has seen tremendous success in the last decade, with thousands of customers worldwide, and many more signing on.

Driven by a team of passionate developers and designers, Sapaad is constantly innovating, introducing cutting-edge features that reshape the industry. Headquartered in Singapore, with offices across five countries, Sapaad is backed by technology veterans with deep expertise in web, mobility, and e-commerce, making it a key player in the tech landscape.

Sapaad Software Private Limited is seeking passionate and reliable Associate Systems Engineers to join our Application Health and Monitoring team. If you thrive in a fast-paced environment and want to be a part of a world-class team maintaining global software systems, this role is for you.

You will collaborate with engineers and developers across various layers of applications and infrastructure, ensuring high availability and performance of our suite of solutions. This is your chance to be a part of an established, global, and rapidly growing SaaS company that is shaping the future of software systems.

KEY RESPONSIBILITIES

Design, deploy, and manage scalable, secure, and cost-effective infrastructure on AWS.
Hands-on experience with AWS services including EC2, S3, IAM, VPC, RDS, Lambda,
EBS, CloudWatch, WAF and API Gateway
Familiar with ECS/EKS, CloudFormation and CloudTrail.
Ensure high availability, autoscaling, performance monitoring, and cost optimization
across environments.

Implement security best practices across infrastructure, applications, and APIs.
Manage IAM roles and policies, enforce least privilege access and regularly audit
permissions.
Configure security groups, NACLs and VPC flow logs to control and monitor traffic.
Manage Cloudflare for DNS management, global CDN, SSL termination, bot protection
and DDoS mitigation.
Conduct regular vulnerability assessments, patching, and security group audits.
Manage WAF for protection on APIs and web applications.

Perform log analysis and implement monitoring tools to ensure application health.
Troubleshoot production issues and provide on-call support.
Creating dashboards and setting SLIs/SLOs/SLAs.
Defining and managing alerts and thresholds for proactive detection.

Administer Postgres and Redis databases, including upgrades, backups, and

Participate in rotating schedules and perform monthly maintenance activities

Lead incident response efforts and implement preventive actions to reduce MTTR.
Familiarity with incident response tools like PagerDuty or Opsgenie.
Ensure clear postmortem documentation and RCA timelines.

Work closely with development teams to optimize application infrastructure.
Manage incidents, minimize downtime, and provide escalation support as required.

Maintain detailed technical documentation, procedures, and guides.

Actively participate in R&D to improve systems and processes.

KEY SKILLS & EXPERTISE

Experience with IaaS and PaaS cloud platforms (AWS, Azure, Heroku).
Expertise in monitoring tools and log analysis (AWS CloudWatch, DataDog, Logtail).
Familiarity with DevOps concepts, including Docker and Kubernetes.
Strong troubleshooting and problem-solving abilities.
Excellent time management and communication skills.
Proactive ownership and a willingness to learn new skills.

PREFERRED QUALIFICATIONS

Certifications in AWS or other cloud platforms.
Familiarity with security best practices and compliance requirements.
Experience with CI/CD pipelines.
Scripting skills in Python, Ruby, or Shell.
Educational Qualification: B.Tech/BE/M.Sc in Computer Science.

My journey in Sapaad has been a blast. I enjoy the working environment, company culture, and meeting so many people across the globe that work together towards excellence. We are given a great deal of trust and opportunities by our company. With Sapaad, I know that every challenge is just a stepping stone to my full potential.

Sapaad has allowed me to meet interesting people of different backgrounds from around the world, work on an exciting product, and grow immensely along the way. Sapaad is not just a great place to work, it s a place to grow your career and take ownership of what you want to achieve.

If this sounds like the right place for you, we d love to hear from you.

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Associate Systems Engineer