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30 Job openings at Clinisys
Security Architect Bengaluru 11 - 16 years INR 13.0 - 18.0 Lacs P.A. Work from Office Full Time

Role : Product Security Architect Responsibilities Prepare, publish, and institutionalize security best practices and guidelines across products Ensure adoption and compliance, Review product security requirements and security design documentation Participate in reviews throughout the product development cycle, Provide solutions for vulnerabilities and ensure reusable solutions are available across products Work with Product Security Champions to mitigate or document vulnerabilities and obtain exceptional approvals if necessary, Conduct threat modeling design reviews and signoffs Help mitigate WAF blockers during UAT/Production phases and work with Product Security Champions for product fixes, Maintain product-wise scanning status reports and conduct periodic audits on security processes followed by product development teams, Evaluate tools, technologies, and processes needed for secure product development as part of DevSecOps Continuously improve product security and processes, Review third-party products and work with the Externally Obtainable Product (EOP) review team for approvals, Provide training and coaching on best practices, WAF analysis, and threat modeling to Product Security Champions Knowledge, Skills And Abilities 10-18 years of hands-on experience as a Software Architect with Dot net , RDBMS and full stack application design and development Good knowledge of OWASP and other industry standards, Extensive experience working as Product Security Architect with software engineering experience Good knowledge of cloud security architecture, design , Cloud-Native Security, Cloud Security Posture Management , Data Security in the Cloud (Advanced Concepts),Zero Trust Architecture in the Cloud,Multi-Cloud and Hybrid Cloud Security,Security for AI/ML in the Cloud Good knowledge of OS, network security, firewalls, routers, IDS/IPS, data encryption, and related tools/technologies, Build application security architecture for products/services developed using containers Knowledge of containers, network isolation, secure engineering practices, and identity and access management is preferred, Experience using tools such as Veracode, Acunetix, Sonarqube and others Provide solutions for managing these DAST, SAST and Pen Test vulnerabilities, Experience with Azure Cloud and Azure DevOps, CI/CD integrations Understanding and Implementing the Security Shift Left Concept Job Requirements Bachelors Degree in computer science, Information Science, Software Engineering, or related discipline, or equivalent work experience, Minimum of 10+ years of software development experience and 5+ years of experience as Software Architect with deep knowledge on Product Security Preferred to have Industry industry-recognized Security certification such as CCSP, CASP etc Preferred to have any industry certification on Security Preferred to have healthcare industry experience

Talent Acquisition Specialist Bengaluru 3 years INR 4.0 - 9.0 Lacs P.A. On-site Part Time

The Talent Acquisition Specialist will be responsible for all aspects of sourcing and hiring to fill the technical & nontechnical positions by partnering with various functions across the organization. The TA Specialist will be responsible for hiring and recruiting top talent for the organization. Essential Functions Collaborating with hiring managers to gain an understanding of open roles, review and modify job descriptions. Develops applicant flow for positions across the various functions through the following methods: Networking with industry contacts & competition mapping to source relevant candidates. Participating in Campus Placements, Job Fairs & and Industry Conferences Drafts & posts recruitment advertisements in the most effective digital, social and/or print media. Interacting with search firms and employment agencies as needed. Negotiates contracts per company standards. Identifies the most effective methods for recruiting and attracting candidates. Actively looks for innovative ways to reduce days-to-hire. Source relevant profiles using a variety of channels viz: job boards, social media, internal database, mass mailing, references, competition mapping etc. Identifies appropriate candidates and assess candidates to ensure qualification match, cultural fit, and compatibility. Pre-screen candidates as per the job description, scheduling interviews, offer negotiation & pre-offer formalities. Coach hiring managers on interviewing and selection of top talent. Build and maintain a talent pipeline of qualified IT professionals for current and future hiring needs. Maintain accurate candidate information in the applicant tracking system (ATS) and other recruitment tools. Keeping track of recruitment KPIs, preparation of weekly and monthly TA reports etc. Stay updated with the latest industry trends and market conditions to inform recruitment strategies and maintain a competitive edge. Performs other tasks as assigned. Skills needed to be successful: Minimum 3+ years of IT recruiter experience, preferably in a fast-paced corporate environment. Ability to work independently and manage multiple requisitions simultaneously. Minimum 3+ years of experience in end-to-end technical recruitment from sourcing till onboarding. Excellent communication (English) and interpersonal skills. Strong sourcing skills and ability to use various recruiting tools and techniques. Thorough understanding of technology, technical roles, technical skills, and technical job markets. Thorough understanding of recruiting methods and best practices, as well as applicable policies and federal, state, and local employment laws and regulations. Proficient in Microsoft Office Suite or related software Proficient in ATS and related tools, Job boards, LinkedIn and other professional & social networks

Technical Engineer I – Reporting Calcutta 3 years INR 5.23 - 9.0 Lacs P.A. On-site Part Time

Purpose As a Technical Consultant (TC) working with the implementation team, you will deliver implementation and/or consulting to projects to achieve successful on-time projects with client satisfaction. As an integral part of this team, you will be primarily responsible for developing C#, PL/SQL code, and Telerik reports to support these client projects. Essential Functions Develop custom code using PL/SQL to query and execute functions within the Clinisys Laboratory Solutions (CLS) LIMS platform, typically working from details provided by team members or working directly with the clients. Configure reports using Telerik Report Writer to be generated from within the Clinisys Laboratory Solutions (CLS) LIMS platform, typically working from details provided by team members working directly with the clients. Perform all alpha testing on the work you develop to ensure it meets all specified requirements and works properly when executed from within the CLS platform. Demonstrate completed work either to internal team members or directly to the clients as needed. Develop a strong understanding of the CLS functionality and its data model. Provide guidance to internal team members as to how to best accomplish specific project goals within that platform. Provide input to process improvements by monitoring both client and departmental feedback. Maintain a high level of commitment to superior customer satisfaction through the entire duration of the customer relationship. Resolve project issues in a timely manner or determine when escalation to senior staff or management is required. Collaborate with and mentors other Technical Consultants and Professional Services Consultants to expand own and others depth & breadth of Clinisys product knowledge. Effectively organize and prioritize project tasks to ensure timely completion of projects assigned. Complete other tasks as assigned. Skills needed to be successful Ability to work independently and effectively manage project priorities from start to finish Strong understanding of client/ laboratory workflow concepts relative to software applications with strong knowledge of interfaces Strong communication and presentation skills with the ability to present to all levels of the organization Strong analytical and problem-solving skills Able to provide mentoring and consultation to improve workflow processes and procedures. Required Experience & Education Bachelor’s degree in Computer Science, Software Engineering, Data Science, Bioinformatics, Healthcare, Chemistry/Biology, Life Sciences/Pharma, Forensics/Toxicology, or related field, or equivalent relevant work experience. 3+ years’ experience working with a LIS or LIMS system 3+ years’ experience with PL/SQL query writing (Oracle DB Knowledge preferred) 3+ years’ experience with C# programing 3+ years’ experience developing LIS/LIMS reports using a common report writing tool (i.e. Crystal Reports, SSRS, etc.) Shift Timings: This is a permanent role comprising a five-day week with shifts to cover our core UK hours from Monday to Friday. For India these are UK shifts from 1:30 PM to 9:30 PM IST. Preferred Experience & Education 3+ years’ experience developing reports using Telerik report designer 3+ years’ experience with Horizon LIMS, especially as a LIMS administrator 3-5 years’ experience working in a LIMS/LIS implementation environment 3+ years’ experience with API/Interfaces (HL7) Physical Requirements Work is performed in a normal office setting with minimal exposure to health or safety hazards. Prolonged periods of sitting at a desk and working on a computer. Up to 25% travel may be required. Moderate lifting/carrying 15-44 lbs; use of fingers, walking/standing 2-6 hours Exposure to hazardous materials or various weather conditions Travel to client sites that can pose risk associated with healthcare organization May be required to follow customer location health and safety requirements

Junior Financial Analyst Calcutta 2 - 3 years INR 2.0 - 4.5 Lacs P.A. On-site Part Time

The Junior Financial Analyst will be responsible for accounting processes pertaining to the company and the group companies. Regular day to day processes need to be taken care of. He/ she also will be preparing various Financial MIS and participate in analyzing the variance and help the client to assess the position. Skillset Requirements Knowledge in working in back office accounting functions, reconciliation etc. Strong interpersonal skills, including written and oral communication skills. Educational Requirements Bachelor’s degree in Commerce/Finance/Accounting. Higher education in commerce (masters), Business Analytics or an MBA is preferred. Technical Requirements Proficient of working in ERP environment. 2 - 3 years of relevant experience. Advanced knowledge of Excel. Job Responsibilities Day-to-day functions of the order management process. Preparing Purchase Orders for our affiliate’s overseas entity. Monthly Analysis of all balance sheet items. Checking the invoices, matching with the POs and generating reports there on. Preparing of purchase bills in ERP. Variance analysis of PL items. Moderate understanding of financial statements and taxation.

Database Administrator - Oracle Bengaluru, Karnataka 3 - 5 years None Not disclosed On-site Not specified

Position Summary In this role you will get the opportunity to work with Clinisys which is a global leader in healthcare information technology. As a part of the Solution Adoption team, you will act as a liaison between the business and its customers and will be responsible to deliver impeccable service by providing high quality software solutions. As an Oracle DBA you will perform essential database functions from development through production including but not limited to database installations, upgrades, troubleshooting, and conversions for both client based and cloud hosted products. Additionally, in this role you will be accountable for documentation for all database functions. Skillset Requirements Essential Functions: Install Oracle database patches and troubleshoot various issues related to database patching. Perform production database health check. Detect potential issues that may impact production database operation and resolve the issues. Performs database support for both production and development environments, including the installation of databases, back-ups, replication, restores, patches, and upgrades. Works closely with product development teams to create and manage product databases, solve problems, and optimize performance. Provide product database support for client installations and knowledge of applying security patches on Oracle Databases. Ability to configure replication as a part of disaster recovery process. Identify and resolve database issues that impact application performance. Follows appropriate sign-off and escalation procedures for database changes and version upgrades. Document database installations, replications, upgrades, and conversions. Stay ahead of the latest database versions and features. Qualify latest database versions for application use and recommend and implement emerging database technologies. Craft and deliver training materials as assigned. Prepare reports or correspondence concerning project specifications, activities, or status. All other duties and responsibilities as assigned. Strong command of Oracle, Oracle server tools and Oracle Data Guard. Advanced knowledge of database security, backup and recovery, performance monitoring and tuning standards. Understanding of relational and dimensional data modelling. Strong mathematical and statistical knowledge. Impeccable attention to detail. Develop processes for optimizing database security. Create and manage database reports, visualizations, and dashboards. Create automation for repeating database tasks. Be available for on-call support as needed. Knowledge, Skills, and Abilities Deep knowledge of Oracle servers/databases and Oracle database development and Oracle Data Guard. Deep knowledge in both OLTP and OLAP database designs and administration. Proven System Administration skills. Innovative thinker with a commitment to improve processes and methodologies Strong written and verbal communications skills. Excellent client management & client service skills Create/Maintain Oracle Database Projects for development. Job Requirements Bachelor's degree in business or computer science, or equivalent education and work experience combined. Minimum 3 to 5 years of Oracle database administration and Oracle Data Guard experience. Prior exposure to software development processes and/or methodologies. Familiarity with on premise and cloud-based implementations. Preferred or Desired Skills Database certification(s) preferred. Prior experience with server class hardware, operating systems, and virtualization.

Database Administrator - Oracle Bengaluru 3 - 5 years INR 6.0 - 8.3 Lacs P.A. On-site Part Time

Position Summary In this role you will get the opportunity to work with Clinisys which is a global leader in healthcare information technology. As a part of the Solution Adoption team, you will act as a liaison between the business and its customers and will be responsible to deliver impeccable service by providing high quality software solutions. As an Oracle DBA you will perform essential database functions from development through production including but not limited to database installations, upgrades, troubleshooting, and conversions for both client based and cloud hosted products. Additionally, in this role you will be accountable for documentation for all database functions. Skillset Requirements Essential Functions: Install Oracle database patches and troubleshoot various issues related to database patching. Perform production database health check. Detect potential issues that may impact production database operation and resolve the issues. Performs database support for both production and development environments, including the installation of databases, back-ups, replication, restores, patches, and upgrades. Works closely with product development teams to create and manage product databases, solve problems, and optimize performance. Provide product database support for client installations and knowledge of applying security patches on Oracle Databases. Ability to configure replication as a part of disaster recovery process. Identify and resolve database issues that impact application performance. Follows appropriate sign-off and escalation procedures for database changes and version upgrades. Document database installations, replications, upgrades, and conversions. Stay ahead of the latest database versions and features. Qualify latest database versions for application use and recommend and implement emerging database technologies. Craft and deliver training materials as assigned. Prepare reports or correspondence concerning project specifications, activities, or status. All other duties and responsibilities as assigned. Strong command of Oracle, Oracle server tools and Oracle Data Guard. Advanced knowledge of database security, backup and recovery, performance monitoring and tuning standards. Understanding of relational and dimensional data modelling. Strong mathematical and statistical knowledge. Impeccable attention to detail. Develop processes for optimizing database security. Create and manage database reports, visualizations, and dashboards. Create automation for repeating database tasks. Be available for on-call support as needed. Knowledge, Skills, and Abilities Deep knowledge of Oracle servers/databases and Oracle database development and Oracle Data Guard. Deep knowledge in both OLTP and OLAP database designs and administration. Proven System Administration skills. Innovative thinker with a commitment to improve processes and methodologies Strong written and verbal communications skills. Excellent client management & client service skills Create/Maintain Oracle Database Projects for development. Job Requirements Bachelor's degree in business or computer science, or equivalent education and work experience combined. Minimum 3 to 5 years of Oracle database administration and Oracle Data Guard experience. Prior exposure to software development processes and/or methodologies. Familiarity with on premise and cloud-based implementations. Preferred or Desired Skills Database certification(s) preferred. Prior experience with server class hardware, operating systems, and virtualization.

Application Administrator Bengaluru, Karnataka 3 years None Not disclosed On-site Not specified

Purpose The NetSuite Administrator supports and enhances internal business applications with a primary focus on NetSuite. This role ensures the platform is optimized to meet evolving business needs while delivering support aligned with best practices in ERP and IT service management. Success in this cross-functional position requires strong collaboration, adaptability, and effective stakeholder engagement. Essential Functions User Access & Security Manage user roles, permissions, and provisioning while ensuring data security and performing regular system monitoring and backups. Create and maintain documentation such as SOPs, user guides, and knowledge base articles. Business & Technical Alignment Translate business requirements into technical specifications. Collaborate with developers and stakeholders to ensure solutions align with organizational goals. Create custom solutions, dashboards, and reports based on business needs. Investigate and propose ways to maximize application and platform benefits. System Configuration & Maintenance Assist with routine system monitoring, backups, and performance checks. Ensure compliance through audits and maintain application health. Support & Training Provide end-user support and training, including onboarding, troubleshooting, and ongoing education. Respond to support cases and guide users on system processes. Collaboration & Issue Resolution Collaborate with internal teams and third-party vendors to resolve technical issues and optimize business processes. Scope, implement, and support system enhancements in partnership with the NetSuite developer. Skills & Competencies Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work independently or as part of a team. Exceptional customer service orientation. Strong documentation and process adherence capabilities. Required Experience & Education Bachelor’s degree in Information Systems, or a related field or equivalent work experience. Minimum of 3 years of hands-on support experience of NetSuite including supporting finance teams to optimize financial processes. Strong understanding of financial processes and reporting. Familiar with journal entries, reconciliations, and financial statements. Preferred Experience Experience with ServiceNow, Oracle CPQ, and Microsoft Power Platform. Familiarity with SQL and data integration tools such as Celigo or Boomi. Certifications: ITIL Foundation certification (required) NetSuite Administrator Certification (required) Advanced ITIL certifications (preferred) NetSuite ERP Consultant Certification (preferred Supervisory Responsibilities None

Application Administrator - NetSuite Bengaluru, Karnataka 5 years None Not disclosed On-site Not specified

Purpose The ServiceNow Administrator oversees, supports, and enhances internal business applications, primarily focusing on ServiceNow. This role optimizes the platform for business needs and provides ITSM support per ITIL best practices. Success in this cross-functional role requires strong collaboration, flexibility, and stakeholder management skills. Essential Functions System Administration & Security Design and manage user roles and access controls. Lead system audits and ensure compliance with security standards. Oversee data integrity, backups, and system monitoring. Performance Monitoring & Optimization Conduct capacity planning and performance tuning. Lead initiatives to optimize system performance and reliability. Business Alignment & Development Translate complex business requirements into scalable technical solutions. Develop and maintain advanced reports, dashboards, and automation tools. Drive platform enhancements and integrations with third-party systems. Stakeholder Collaboration Build and maintain strong relationships with business units and vendors. Coordinate cross-functional initiatives and resolve high-impact technical issues. Knowledge Leadership Develop and maintain strategic documentation and knowledge resources. Mentor junior administrators and lead training initiatives. Skills & Competencies Strong knowledge of ServiceNow platform administration and ITSM processes. Excellent problem-solving and analytical skills. Strong written and verbal communication skills. Ability to manage multiple priorities and work independently or as part of a team. Exceptional customer service orientation. Strong documentation and process adherence capabilities. Required Experience & Education Bachelor’s degree in Information Systems, or a related field—or equivalent work experience. Minimum of 5 years administering ServiceNow, with at least 3 years of hands-on experience administering and configuring ITSM. Preferred Experience Experience with NetSuite, Oracle CPQ, or Microsoft Power Platform. Familiarity with SQL and data integration tools such as Celigo or Boomi. Certifications: ITIL Foundation certification (required) ServiceNow Administrator certification (required) Advanced ITIL certification (preferred) ServiceNow Implementation Specialist certifications e.g., for ITSM, CMDB, or HRSD (preferred) Experience with scripting in JavaScript (preferred) Supervisory Responsibilities None

Support Engineer kolkata,west bengal 1 - 5 years INR Not disclosed On-site Full Time

The Associate Support Specialist position is responsible for providing professional healthcare software support to ensure high client satisfaction. In this role, you will assess, document, and resolve basic client technical issues within an inbound contact center. It is essential to inform internal and external stakeholders about the process, status, and resolution of technical issues through frequent written and verbal communication. Your duties will include receiving and responding to incoming client requests via telephone, web, chat, and email. You will follow established Case Management Best Practices and prioritize the resolution of new and existing issues. Researching issues and applying proven resolutions to customer problems will be part of your responsibilities. Managing and documenting the resolution process while effectively communicating the status with the client is crucial. Collaboration with clients and internal resources in issue resolution is key to maintaining high Client Satisfaction Scores. It is important to stay updated with product and industry changes and identify the need to escalate complex issues to senior staff. Continuous learning and expanding knowledge of Clinisys applications, environments, and systems is expected. Creating and referencing knowledgebase articles, following quality management systems, and regulatory standards are essential aspects of this role. You will be part of an on-call/holiday rotation schedule. Additional duties and responsibilities may be assigned as needed. To excel in this role, you should possess excellent analytical and problem-solving skills, along with strong interpersonal and professional communication skills. Effective time management, organizational skills, and the ability to understand and articulate technical concepts are necessary. Dealing with complex and challenging client issues will be part of your daily tasks. The ideal candidate will have 1-3 years of previous experience with a technical aptitude in healthcare technology, healthcare, technology, or client support. A high school diploma is required, while college coursework or certification programs in a related field are preferred. Prior experience in client/customer support or clinical laboratory experience supporting health care information systems is advantageous. Proficient typing skills and experience with highly technical environments are beneficial. If you have experience in reading, interpreting, and troubleshooting HL7 messages, networking, database administration, Java, Microsoft technologies, or productivity tools such as word processing and spreadsheet applications, you are encouraged to apply for this role.,

Manager Product Development karnataka 4 - 15 years INR Not disclosed On-site Full Time

As a Manager, you will lead a team of engineers to develop high-quality software solutions for laboratories and hospitals. Your role involves collaborating with cross-functional teams to ensure the timely delivery of software products that meet customer requirements and quality standards. By prioritizing schedules and allocating resources effectively, you will drive the team towards achieving departmental and company objectives. Your essential functions include contributing to product strategy and roadmap deliverables, managing software development projects, and ensuring adherence to corporate quality standards. You will also be responsible for project planning, resource coordination, risk assessment, and status reporting. Promoting a customer-centric culture and resolving technical escalations from support are vital aspects of your role. To be successful in this position, you must possess strong organizational and decision-making abilities, effective leadership skills, and a deep understanding of software development methodologies. Your resourcefulness, communication skills, and experience in healthcare applications or related fields will be crucial for leading and managing projects successfully. The ideal candidate will hold a Bachelor's degree in Computer Science or a related discipline, with at least 15 years of software development experience and 4 years of management experience. Preferred qualifications include a Master's degree, experience in bioinformatics or genetics software development, and proficiency in technologies such as .Net, API testing, Agile methodologies, and Cloud services. As a Manager, you will have supervisory responsibilities for a team of 5-15 direct reports. Your ability to delegate effectively, hold team members accountable, and lead projects in a regulated environment will be key to your success in this role. By leveraging your technical skills, industry knowledge, and leadership capabilities, you will play a vital role in driving the team towards delivering innovative software solutions for healthcare organizations.,

Integration Engineer Kolkata,West Bengal,India 3 - 5 years None Not disclosed Remote Full Time

Role Summary The Integration Engineer is responsible for designing, deploying, and supporting the integration software, integration routes and configuration required to integrate the Clinisys applications with the customer systems. The Integration Engineer role is part of the Professional Services Department. The Integration Engineer will use there HL7, Integration engine, and development knowledge to work in partnership with the customer to design, document, build and deploy the required workflows. The Integration Engineer role is customer facing, the Integration Engineer will be responsible for organising and managing customer meetings in person or remotely to agree the design, demonstrate function and train the customer. They will also be a point of contact for the customer. The Integration Engineer will maintain documentation to support the project, feedback to the project manager, raising risks and issues in a timely manner. The Integration Engineer will provide support for the Clinisys Service Desk, interacting with the Service Desk team members, owning incidents and resolving issues. The Integration Engineer will identify improvements and be actively involved in enhancing the solution and processes. To implement the Clinisys LIMS Solution by work discipline into Hospitals and Trusts within the UK as directed by the Domain Lead and the Project Manager to satisfy the customer and business requirements To act in a consultative role, with the customer, in configuring the Clinisys Software to enhance the workflow of the laboratory with Domain knowledge To be an instrumental element in the functional development of the Clinisys Products. Key Duties Project Delivery To understand our customers’ workflow, advise and assist with Clinisys products and configuration to facilitate these needs. Assist Project manager with the implementation, including calls with Trust or Customer IT representatives. Comprehend the Customers’ requirements as specified in the PID (Project Initiation Document) and the design document presented at the Sales stage Integration system Design, Build, Test, Validation in advance of Service Transition to Service Desk Support Project delivery through Sales handover to Go Live Support Deliver relevant courses for key users of pathology, as required. Assist with demonstrations and presentations for the Sales and Marketing team. Service Support – Including Integration Support, P1 escalation calls, 4th Line Review. Available for On-call support 24*7 as and when required. Development Contribute to the development of the Software product To develop interfaces to third party systems as part of Clinisys integration deployment To make recommendations based on customer feedback with regard to software changes and enhancements To progress personal development To be fully conversant with the functionality of the products of your discipline General To work with and follow the guidance of the Domain Lead for Integration To contribute to the team spirit within the company and to actively promote a customer-oriented approach. Perform other duties as required or assigned by the Domain Lead for Integration To actively advocate, initiate, and implement quality improvement measures/projects in conjunction with the Delivery leadership To keep abreast of ongoing and future Integration related regulations, working practices, products and technologies. To comply with the Clinisys codes of conduct and guidelines. To understand, comply and develop with customer and Clinisys procedures, working practices and directives in a timely manner. To be conversant with the core functionality of Clinisys products To attend team meetings and agreed training courses. To be responsive to reasonable requests from your line manager or project managers. Contribute to and support Clinisys team members and build knowledge base. Any other duties commensurate with grade. Form part of a collaborative review process for core WinPath or Clinisys product changes. Including, but not limited to: Raising and assessment of integration domain enhancements for current Products. Raising and assessment of integration domain defects for current Products. Review of appropriate specifications for current Products. Assessment and maintenance of Quality Assurance during Projects and Early Life Support. Attendance of integration domain-related Meetings to ensure: External market awareness. Continual Professional Development. Dissemination of new ideas and approaches. Presentations. Key Skills, Abilities And Experience Bachelor’s degree in computer science or related degree. Experience will be considered in lieu of degree. Rhapsody Associate Certification would be advantageous but not explicitly required to apply for this role. Expected to complete Rhapsody Associate certification upon successful onboarding with Clinisys Pvt. Ltd. Minimum of 3-5 years of integration experience Experience within an IT or software providers organisation or implementation. History of successful deployment and support of interfaces within the NHS is advantageous. Strong motivational skills with excellent verbal and written communication skills Excellent analytical, problem-solving skills: the ability to analyse and interpret data quickly and efficiently to resolve issues and/or design solutions. Experience of hosting technical meetings with clients, making decisions and problem-solving in real-time - Face-to-Face and remotely. Previous client support/service experience Experience of the following technologies preferable: JavaScript Java .Net Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted. HL7 knowledge – working with HL7 v2.3 – v.2.5, specifically ADT, ORU and ORM messages Integration with following interfaces: ADT/PAS, Order Comms, Results Networking skills – TCP/IP, Firewall knowledge and experience Experience in a healthcare related industry preferably in NHS (UK). FHIR Knowledge and interface implementation using APIs Shift Timings This is a permanent role comprising a five-day week with shifts to cover our core UK hours from Monday to Friday. For India these are UK shifts from 1:30 PM to 9:30 PM IST.

Application Administrator (NetSuite) karnataka 3 - 7 years INR Not disclosed On-site Full Time

The Application Administrator role involves supporting and improving internal business applications, primarily focusing on NetSuite. You will be responsible for optimizing the platform to meet changing business needs while providing support in line with ERP and IT service management best practices. This position requires effective collaboration, adaptability, and stakeholder engagement. Your key responsibilities will include managing user roles, permissions, and provisioning to ensure data security. You will also be involved in creating and maintaining documentation such as SOPs, user guides, and knowledge base articles. Additionally, you will translate business requirements into technical specifications and work closely with developers and stakeholders to ensure solutions align with organizational goals. In terms of system configuration and maintenance, you will assist with routine monitoring, backups, and performance checks. You will also play a role in ensuring compliance through audits and maintaining the overall health of the application. Responding to support cases, guiding users on system processes, and proactively addressing recurring issues through targeted training will be part of your support and training responsibilities. Collaboration with internal teams and third-party vendors to resolve technical issues and optimize business processes is essential. You will scope, implement, and support system enhancements in partnership with the NetSuite developer. Key skills for success in this role include problem-solving, analytical skills, strong communication, ability to manage multiple priorities, customer service orientation, and documentation capabilities. To qualify for this role, you should have a Bachelor's degree in Information Systems or a related field, or equivalent work experience. A minimum of 3 years of hands-on support experience with NetSuite, including supporting finance teams, is required. You should have a strong understanding of financial processes, including journal entries, reconciliations, and financial statements. Experience supporting and optimizing ERP workflows across key business cycles is also necessary. Preferred experience includes familiarity with ServiceNow, Oracle CPQ, and Microsoft Power Platform, as well as experience with SQL and data integration tools like Celigo or Boomi. Certifications such as ITIL Foundation, NetSuite Administrator Certification, and advanced ITIL certifications are preferred. While the role does not involve supervisory responsibilities, the ability to collaborate effectively and drive positive outcomes through technical expertise and stakeholder engagement is crucial.,

Associate Software Engineer Bengaluru,Karnataka,India 1 - 3 years INR Not disclosed On-site Full Time

As a Software Engineer I and a member of a dynamic and multi-functional Agile development team, you will be responsible for crafting, developing, and unit testing product features with an eye towards user-centric workflow accuracy within our scientific and healthcare suite of products. To be successful in this role you need a real passion for quality software, a dedication to customer happiness, and an ability to work effectively in a matrix organization. You will need a positive attitude, persistence, a love of problem solving, and the ability to communicate with people at all levels of a product development organization. Essential Functions Develops software solutions across multiple subsystems within our applications, including collaboration with requirements definition, prototyping, architectural design, coding, testing and deployment Understands how our applications operate, are structured, and how customers use them Researches new technology and development tools to remain informed of current trends Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, code comments and clearly readable code Analyzes defects, performs root cause analysis, and collaborates to resolve Complies with established internal quality systems and considers standards, best practices, and regulatory requirements as part of coding activities All other duties and responsibilities as assigned Skills Needed To Be Successful Clear, effective verbal and written communication skills Good collaboration and teamwork skills Solid knowledge of scripting and object-oriented software development principles Functional knowledge of relational and/or non-relational databases Solid development skills and overall understanding of software development methodologies Understanding of refactoring or re-engineering solutions Thorough knowledge of design principles and patterns Solid understanding of Agile software development methodologies Required Experience & Education Bachelors degree in software engineering, computer science, or related discipline or equivalent experience 1-2 years experience with software development life cycle, software testing methodologies, and quality assurance Solid working knowledge of C#, JavaScript, RDBMS (Oracle (preferred), SQL Server), OOPS concepts as well as multi-tiered application design and development, and HTML/DHTML Preferred Experience & Education Experience with cloud development or containerized deployments Experience with agentic AI development tools and workflows Knowledge of scientific data software, medical devices, or healthcare software Supervisory Responsibilities None Show more Show less

IT Project Manager kolkata,west bengal,india 0 years None Not disclosed On-site Contractual

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Chertsey, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer. Role Summary An exciting opportunity to join our global IT Team as an IT Project Manager, as we evolve from a market leading international software development organisation to Global SaaS / Dev Ops provider. It will be your role to manage the full lifecycle of multiple projects of varying size and complexity, relating to the implementation of IT and Security solutions and services. The Information Technology Project Manager will plan, establish, and manage information technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned projects. Reports to Chief Information Officer Location:- Kolkata\ Bangalore. Primary Responsibilities A Clinisys PM has full ownership and control of multiple projects; you will be responsible for all aspects of project delivery, including full project, risk, financial, commercial & business management activities. To work with and follow the guidance of their manager. Provide effect leadership, project planning, scheduling, monitoring, control of all aspects of multiple projects & work streams. Undertake project management, risk management, financial management, contractual & commercial management and provide ownership, direction and leadership for the entire project life initiation to completion. Maintain all project documentation in accordance with the Clinisys standards. Provide regular status reports identifying, accomplishments, risks, issues, milestones against the baseline plan together with forecasts. Hold and attend regular project meetings. Direct, motivate & manage resources, colleagues, 3rd parties, clients to ensure solution delivery, software deployment, bespoke development & integration are inline, completed on time, to the specified cost, quality and performance criteria as planned. Develops, maintains, and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing. Communicate effectively with all stakeholders. Effective foresight, commercial, risk awareness & resolution at all times during a project. To coordinate activities between Clinisys and third parties as required within the scope of the project. Secondary Responsibilities Participate in cross-functional projects. To facilitate quality activities of IT & Security projects. To behave as a role model: for delivering results; for enthusiasm and enjoyment of your work; for teamwork; for coaching and mentoring of colleagues and team members and for professional standards of behaviour. To progress personal development and encourage the development of other team members. To contribute to the team spirit within the company and undertake any other reasonable task considered appropriate by Senior Management. Knowledge, Skills, Abilities Strong project management skills delivering IT and Security solutions and services Excellent project, business, client & commercial management skills & exposure A strong exposure and ownership of engagement, planning, delivery, fiscal, risk, business & commercial management. Excellent solution deployment, software customisation (bespoke), integration & delivery skills. Strong agility & foresight, risk management and ability to take initiative toward project completion. Knowledge of MS Project and Visio (or other equivalent application) Understanding and ability to apply project management methodologies A team motivator! Project Driver! and track record of delivery to budget time & quality. Ability and willingness to work independently Excellent customer service & client management skills Ability to prioritise and work on multiple projects Ability to create and deliver executive-level summary reports and presentations Verbal and written communication skills; including communicating with technical and non-technical clients and staff at all organizational levels. Strong planning and organisational skills. Adaptability / flexible to changing demands. Assertiveness and sound judgement. Education And Experience Moderate experience within an IT or software providers organisation. Moderate experience in a project management environment Experience in leading multi-organizational initiatives, and driving team accountability to achieve impactful goals Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted. Onboarding As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

People Operations Specialist bengaluru 2 years INR 7.2 - 8.5 Lacs P.A. On-site Part Time

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 4,000 laboratories across 39 countries. Our 1,450+ expert professionals, headquartered in Woking, UK and Tucson, Arizona, have a shared mission to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer. Role Description: As a People Operations Specialist, you will play a pivotal role in delivering seamless HR services across the employee lifecycle. You will support core HR functions including onboarding, payroll coordination, benefits administration, employee data management, and compliance. This role requires a proactive, detail-oriented individual with strong communication skills and a passion for operational excellence in HR. Responsibilities: Organise and administer pre-employment formalities and background checks for new employees as required Coordinate onboarding logistics, and exit processes to ensure a smooth employee experience. Manage benefit registration Provide finance with monthly instructions to the finance team for the accurate processing of payroll. Maintain accurate employee records in Bob, our HRIS, to ensure data compliance with legislation, Keeping an accurate record of all absences, holidays, starters and leavers and support audits and reporting. Act as a point of contact for employee queries related to payroll, leave, and HR policies. Ensure adherence to internal SOPs and external regulations, including maintaining up-to-date personal files and supporting policy reviews. Contribute to HR initiatives such as performance cycles, engagement surveys, and process improvements. Knowledge, Skills & Abilities: Previous experience in HR operations or payroll administration. Knowledge of Indian labour laws and statutory compliance. Proficiency in Microsoft Office, especially Excel; experience with Bob / Keka is a plus. Excellent organizational and communication skills. Ability to handle sensitive information with discretion and integrity. Required Experience & Education Standard level of education 2-4 years Previous HR/Administration roles Dealing with customers both face to face and online Onboarding As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

Quality Analyst bengaluru 5 years INR 5.765 - 8.95 Lacs P.A. On-site Part Time

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 4,000 laboratories across 39 countries. Our 1,450+ expert professionals, headquartered in Woking, UK and Tucson, Arizona, have a shared mission to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer. Role Description: This role is the quality owner of the product development and lifecycle management process. Works closely with Product Development and Support to ensure smooth product launches and efficient on-market delivery and support. Support the organisation in conducting and documenting product and enterprise risk assessments that could impact or impede the safety, security, and functionality of Clinisys products or services. Provide guidance for the improvement of business processes, products, software systems, training and reporting of metrics and trends in accordance with internal and external regulations, policies, and procedures. Investigate and document actions to address complaints including notifications to customers and regulatory authorities. Responsibilities: Generate and update Device History Files: design inputs (user needs, product requirements), product specifications, risk traceability matrix. Leadership of global, cross-functional teams to align on requirements and specifications, troubleshooting issues, resolving issues, implementing corrections. Project management of multiple timelines and products simultaneously. Support the implementation, maintenance, and evolution of the Integrated Quality and Information Security Management systems under ISO 13485, 9001, 14971, and 27001. Establish policies and procedures to identify and address risks in the organization’s products, services, and departments. Review and assess risk management policies and protocols; make recommendations and implement modifications and improvements. Conduct product and process risk assessments. Monitor product and process KPIs. Communicate with regulatory authorities and customers when required. Draft and present risk reports and proposals to executive leadership and senior staff. Performs other duties as directed Knowledge, Skills & Abilities: Skills needed to be successful Understanding of policies and best practices of risk management (ISO 14971, ISO 31000, and ISO 27005) Excellent verbal and written communication skills. Excellent analytical and problem-solving skills. Excellent organizational skills and attention to detail. Strong team building and leadership skills. Proficient with Microsoft Office Suite or related software to prepare reports and policies. Independent and self-driven to excellence. Required Experience & Education Bachelor’s degree in Risk management, Engineering, Software Engineering, or Clinical discipline with risk management experience. Knowledge and understanding of data protection and privacy standards: GDPR, HIPAA Minimum 5 years software development, medical device manufacturing, or clinical laboratory experience Preferred Experience & Education Risk Management Certification Minimum 3 years experience in Technical Support, Design Control, Quality Assurance or Risk management within a medical device field. Onboarding As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

IT Project Manager bengaluru 0 years INR 4.0 - 10.0 Lacs P.A. On-site Part Time

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Chertsey, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer. Role Summary An exciting opportunity to join our global IT Team as an IT Project Manager, as we evolve from a market leading international software development organisation to Global SaaS / Dev Ops provider. It will be your role to manage the full lifecycle of multiple projects of varying size and complexity, relating to the implementation of IT and Security solutions and services. The Information Technology Project Manager will plan, establish, and manage information technology (IT) projects and will serve as a liaison between the business and technical aspects of assigned projects. Reports to Chief Information Officer Location:- Kolkata\ Bangalore. Primary Responsibilities A Clinisys PM has full ownership and control of multiple projects; you will be responsible for all aspects of project delivery, including full project, risk, financial, commercial & business management activities. To work with and follow the guidance of their manager. Provide effect leadership, project planning, scheduling, monitoring, control of all aspects of multiple projects & work streams. Undertake project management, risk management, financial management, contractual & commercial management and provide ownership, direction and leadership for the entire project life initiation to completion. Maintain all project documentation in accordance with the Clinisys standards. Provide regular status reports identifying, accomplishments, risks, issues, milestones against the baseline plan together with forecasts. Hold and attend regular project meetings. Direct, motivate & manage resources, colleagues, 3rd parties, clients to ensure solution delivery, software deployment, bespoke development & integration are inline, completed on time, to the specified cost, quality and performance criteria as planned. Develops, maintains, and revises proposals for assigned projects including project objectives, technologies, systems, information specifications, timelines, funding, and staffing. Communicate effectively with all stakeholders. Effective foresight, commercial, risk awareness & resolution at all times during a project. To coordinate activities between Clinisys and third parties as required within the scope of the project. Secondary Responsibilities Participate in cross-functional projects. To facilitate quality activities of IT & Security projects. To behave as a role model: for delivering results; for enthusiasm and enjoyment of your work; for teamwork; for coaching and mentoring of colleagues and team members and for professional standards of behaviour. To progress personal development and encourage the development of other team members. To contribute to the team spirit within the company and undertake any other reasonable task considered appropriate by Senior Management. Knowledge, Skills, Abilities Strong project management skills delivering IT and Security solutions and services Excellent project, business, client & commercial management skills & exposure A strong exposure and ownership of engagement, planning, delivery, fiscal, risk, business & commercial management. Excellent solution deployment, software customisation (bespoke), integration & delivery skills. Strong agility & foresight, risk management and ability to take initiative toward project completion. Knowledge of MS Project and Visio (or other equivalent application) Understanding and ability to apply project management methodologies A team motivator! Project Driver! and track record of delivery to budget time & quality. Ability and willingness to work independently Excellent customer service & client management skills Ability to prioritise and work on multiple projects Ability to create and deliver executive-level summary reports and presentations Verbal and written communication skills; including communicating with technical and non-technical clients and staff at all organizational levels. Strong planning and organisational skills. Adaptability / flexible to changing demands. Assertiveness and sound judgement. Education and Experience Moderate experience within an IT or software providers organisation. Moderate experience in a project management environment Experience in leading multi-organizational initiatives, and driving team accountability to achieve impactful goals Any equivalent combination of education and/or experience providing the knowledge/skills/abilities listed above may be substituted. Onboarding As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

Senior Quality Analyst bengaluru 10 years INR 5.765 - 8.95 Lacs P.A. On-site Part Time

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloudbased solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Woking, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer. Purpose: Senior Quality Analyst will be the owner of the nonconformance and Corrective and Preventive Actions (CAPA) processes, initiate, manage all company CAPA, lead cross-functional teams to drive for root cause analysis, host appropriate and efficient meetings, establish and manage timelines for timely closure and completion of nonconformances and CAPA, manage continuous improvement initiatives across the company. They will provide guidance for the improvement of the Clinisys Quality Management System including business processes, products, software systems, training and reporting of metrics and trends in accordance with internal and external regulations, policies, and procedures. The Senior Quality Analyst will also plan and execute internal audits. Essential Functions / Job Responsibilities: Own, administer and update, as appropriate, the nonconformance and CAPA processes Author nonconformance and CAPA reports in a timely manner Train organization on nonconformance and CAPA procedures and expectations Write and update SOPs, procedures, work instructions, quality and control plans, risk plans, and notifications Collaboration with Subject Matter Experts (SMEs) and associated departments in support of process improvement/enhancement activities Monitor nonconformance and CAPA procedures, and any other quality systems as necessary, through trending analysis, compiling metrics and developing reports on a regular basis in support of Management Reviews, CAPA, and improvement initiatives Participate in and provide guidance to change management and product development Provide training to End Users on the enterprise quality management solution and various workflows (e.g. CAPA process, record content, and software use) Communicate with regulatory authorities and customers when required All other duties and responsibilities as assigned Skills needed to be successful : Analytical skills that include trending and evaluation of data with the ability to identify potential process problems. Team (matrix) leadership across global, various company departments. Mastery of investigational tools for successful root cause analysis. Organizational, planning, project management and process improvement skills. Knowledge of industry regulations and standards. Independent and self-driven to excellence. Experience with auditing, quality tools and process improvement techniques. · Excellent oral and written communication skills. Excellent problem-solving skills Strong detail orientation Required Experience & Education: Bachelor’s degree or equivalent 10 years’ quality assurance experience in a regulated industry Experience with Healthcare Software Preferred Experience & Education: Quality or Regulatory Certifications (RAC, ASQC) 3 years of CAPA and root cause investigation experience is preferred Supervisory Responsibilities : None Onboarding As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures. Perks of working for Clinisys: From our business casual dress policy, generous holiday/leaves plan and flexible work schedules, to our mission driven organization that supports those who support healthcare organizations, Clinisys promotes work-life balance for all our employees. We place emphasis on training and development, encourage promotion from within and encourage cross-functional team participation. These ideals together foster a culture of professional growth and development for our employees. Physical Requirements: Work is performed in a normal office setting with minimal exposure to health or safety hazards, prolonged periods of sitting at a desk and working on a computer. Travel may be required. Clinisys’s Commitment to Equal Opportunity: Clinisys is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. General Guidance: This job description is meant to provide an accurate depiction of tasks and accountabilities that are most often associated with this role. While we strive to provide an accurate depiction, nothing in this description restricts the company from changing, reassigning, expanding or reducing the scope of accountabilities and is subject to change at any time.

Manager Enterprise Applications bengaluru 7 years INR 8.6775 - 9.9 Lacs P.A. On-site Part Time

The Manager – Enterprise Applications (Sys Admin Team) leads a team of system administrators responsible for the operational support and administration of enterprise platforms including NetSuite, Oracle CPQ, Concur, SecureLink, ServiceNow, and Box. This role ensures high-quality service delivery, drives ITIL-based service management practices, and fosters a collaborative, team-oriented culture aligned with a US-centric organizational environment. Essential Functions Team & Operational Leadership Lead and manage a team of system administrators, setting clear goals and expectations. Develop and execute short-term operational plans aligned with departmental objectives. Promote a culture of accountability, continuous improvement, and shared success. System Oversight Oversee the administration and support of NetSuite, Oracle CPQ, Concur, SecureLink, ServiceNow, and Box. Ensure systems are secure, reliable, and compliant with internal standards. Coordinate with Application Owners to support system performance and enhancements. ITIL & Service Management Apply and enforce ITIL practices across incident, problem, and change management. Collaborate with the Service Delivery Manager to align on service processes and improvements. Drive performance against KPIs related to ticket management, SLA adherence, and service quality. Communication & Collaboration Communicate effectively with internal stakeholders, including senior leaders, to align priorities and expectations. Foster a team-oriented environment that values transparency, respect, and proactive support. Adapt communication and working styles to align with a US-based leadership culture. Continuous Improvement Identify and implement improvements to systems, processes, and team workflows. Analyze service data to identify trends, root causes, and opportunities for optimization. AI Adoption & Support Identify opportunities to integrate AI and machine learning capabilities into enterprise applications to enhance automation, predictive analytics, and user experience. Collaborate with application owners and data teams to evaluate and implement AI-driven tools and features within platforms such as ServiceNow, NetSuite, and Oracle CPQ. Support change management and user adoption of AI-enhanced functionalities through training, documentation, and stakeholder engagement. Monitor AI system performance and ensure alignment with data governance, compliance, and ethical standards. Stay current with emerging AI technologies and assess their applicability to enterprise application strategy and operations. Skills & Competencies Strong knowledge of enterprise system administration and ITIL-based service management. Excellent leadership, communication, and interpersonal skills. Ability to manage multiple priorities and lead a team in a dynamic environment. Strong analytical and problem-solving skills. Cultural awareness and adaptability to work within a US-centric organizational structure. Required Experience & Education Bachelor’s degree in Computer Science, Information Systems, or a related field. Minimum of 7 years of experience in enterprise systems administration, with at least 2 years in a leadership role. Hands-on experience with at least two of the following: NetSuite, Oracle CPQ, Concur, SecureLink, ServiceNow, Box. Preferred Experience Experience working in a global or matrixed organization. Familiarity with automation and monitoring tools. Certifications ITIL Foundation certification (required) Advanced ITIL certification (preferred) Direct supervision of system administrators within the Enterprise Applications team. Supervisory Responsibilities Onboarding As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures.

Quality Analyst bengaluru,karnataka,india 5 - 7 years INR Not disclosed On-site Full Time

Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys platform and cloud-based solutions in over 4,000 laboratories across 39 countries. Our 1,450+ expert professionals, headquartered in Woking, UK and Tucson, Arizona, have a shared mission to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer. Role Description: This role is the quality owner of the product development and lifecycle management process. Works closely with Product Development and Support to ensure smooth product launches and efficient on-market delivery and support. Support the organisation in conducting and documenting product and enterprise risk assessments that could impact or impede the safety, security, and functionality of Clinisys products or services. Provide guidance for the improvement of business processes, products, software systems, training and reporting of metrics and trends in accordance with internal and external regulations, policies, and procedures. Investigate and document actions to address complaints including notifications to customers and regulatory authorities. Responsibilities: Generate and update Device History Files: design inputs (user needs, product requirements), product specifications, risk traceability matrix. Leadership of global, cross-functional teams to align on requirements and specifications, troubleshooting issues, resolving issues, implementing corrections. Project management of multiple timelines and products simultaneously. Support the implementation, maintenance, and evolution of the Integrated Quality and Information Security Management systems under ISO 13485, 9001, 14971, and 27001. Establish policies and procedures to identify and address risks in the organizations products, services, and departments. Review and assess risk management policies and protocols; make recommendations and implement modifications and improvements. Conduct product and process risk assessments. Monitor product and process KPIs. Communicate with regulatory authorities and customers when required. Draft and present risk reports and proposals to executive leadership and senior staff. Performs other duties as directed Knowledge, Skills & Abilities: Skills needed to be successful Understanding of policies and best practices of risk management (ISO 14971, ISO 31000, and ISO 27005) Excellent verbal and written communication skills. Excellent analytical and problem-solving skills. Excellent organizational skills and attention to detail. Strong team building and leadership skills. Proficient with Microsoft Office Suite or related software to prepare reports and policies. Independent and self-driven to excellence. Required Experience & Education Bachelors degree in Risk management, Engineering, Software Engineering, or Clinical discipline with risk management experience. Knowledge and understanding of data protection and privacy standards: GDPR, HIPAA Minimum 5 years software development, medical device manufacturing, or clinical laboratory experience Preferred Experience & Education Risk Management Certification Minimum 3 years experience in Technical Support, Design Control, Quality Assurance or Risk management within a medical device field. Onboarding As part of our onboarding process, all new employees will be required to attend / travel to the office on their first day of employment. This requirement is essential for onboarding activities, including the identity verification, completion of necessary documentation, receiving your IT equipment, introductions to key team members, and orientation to Clinisys policies and procedures. Show more Show less