Associate - ServiceNow Developer

Role - Associate ServiceNow Developer - ITOM / Event Management / Service Mapping

Location - PAN India

Responsibilities:

• Proven skills on technical implementations and strong development background and strong technical consulting skills on ServiceNow platform and ITOM/Event management
• Solid understanding of the ServiceNow Event Management, Orchestration, Service Mapping, and Discovery modules
• Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, etc.
• Minimum 2-3 years' experience with ServiceNow, Event Management required
• Experience in Discovery and service mapping modules preferred
• Experience with integrating 3rd party monitoring tools with ServiceNow ITOM Health/Predictive AIOps Platform
• Hands on experience in Manager of Manager (MOM) implementations, customization, tailoring, integrations and systems upgrades
• Strong work experience with JSON, JavaScript, Powershell and Unix/Linux scripting preferred
• Understanding of SNMP traps and MIBs/OIDs Intermediate understanding of networking functionality, advanced troubleshooting including the ability to gather and analyze raw event data.
• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities and coach to help deliver results.
• Develop new ideas and propose innovative solutions to problems.
• Use a broad range of tools and techniques to extract insights from current trends in business area.
• Review your work and that of others for quality, accuracy and relevance.
• Share relevant thought leadership
• Use straightforward communication, in a structured way, when influencing others.
• Able to read situations and modify behavior to build quality, diverse relationships.
• Uphold the firm’s code of ethics and business conduct.

Shift time- 5PM-2AM IST