Associate

Process begins when the Customer makes a payment to the invoices billed by Iron Mountain. The Cash Application team then reviews the payment & remittance documents for cash allocation. If everything looks good for cash allocation than the customer invoices gets closed in the ERP system along with the receipt. Processing of the daily payments received through all lockboxes & bank accounts. Review all receipts received to ensure quick resolution. The position is challenging - it requires multitasking abilities, being flexible to change, solid accounting skills, Sound reading comprehension of emails, strong system skills, reliability, excellent keyboarding skills and interpersonal ability with good oral and written communication. Maintain strong knowledge of accounts receivables processes to enable efficient applications Run specialized reports using Oracle Discoverer & other ERP software. Key Areas of Responsibility Accounting and posting the payments to the right customer account and invoices. Making sure the payments & remittance details are reviewe'd thoroughly before leaving cash as unapplied or unidentified. Communicate effectively with customers and internal teams regarding required remittance or cash application information. Skills Required Provide excellent Customer Service to internal and external customers Excellent verbal (oral) and written communication Speed and accuracy of data input experience required - Excellent keyboarding skills Proficient with MS programs - Microsoft Excel and Microsoft Outlook (Other system experience is a plus) Flexible- adapts we'll to change. Ability to handle various tasks in a fast-paced, ever changing environment Strong analytical and organizational skills with attention to detail Excellent problem resolution skills Reliable Team Player Strong attention to detail Effective time & prioritization management Ability to execute transactions as per prescribed guidelines and timelines in order to meet the SLA and quality standards. Must exhibit a positive approach and the ability to work efficiently as an individual contributor. Strong willingness to learn new processes, dive into challenges. Speed and accuracy of data input experience required - Excellent keyboarding skills Proficient with MS programs - Microsoft Excel and Microsoft Outlook (Other system experience is a plus)