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38 Job openings at Iron Mountain
Operations Coordinator

Kerala, India

0 years

Not disclosed

On-site

Full Time

About the role... As a "Senior Executive - Digital Solutions" at Iron Mountain, your primary responsibility is to manage scanning and digitization projects at customer site and IMI facilities, supervise and manage working team on ground aside vendorised staffs, plan for seamless, qualitative and on-time delivery for projects adhering by the scope of work, managing sign offs for POC (Proof of Concept), UAT (User Acceptance Tests), WCC (Work Completion Certifications) and assisting vertical leads in attaining monthly, quarterly, annual revenue targets. You should be open-minded and collaborative to various scopes of automation, integration of advanced technology into projects, and savvy to scanners / production imaging equipments. Qualifying Criteria... - Target oriented and self motivated team player with deep understanding of scanning, digitization, metadata, DMS (Document management system), workflow management and automation of repetitive tasks. - Must have previous experience of handling scanning and digitization projects with inhouse and vendorised teams. - Trade experience of minimum 2-5 yrs engaging team size of 50+. - Deep understanding of Google Sheets and MIS reporting is highly required. - Educational background: Graduate is must, MBA in Operations will be preferred. - Should have good knowledge of production scanners (ADF/ Overhead/ Flatbed / BookEye etc). - Must be a customer oriented thinker willing to relocate as per project requirements. - Proven track record from the digitization trade will be preferred.

Coordinator Imaging Operations

Kochi

2 - 4 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet Thats why we need smart, committed people to join us Whether youre looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain, We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways, Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributionsIf so, let's start the conversation, As attached Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries We safeguard billions of our customersassets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts Take a look at our history here, Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics

Coordinator Imaging Operations

Gurugram

2 - 4 years

INR 4.0 - 6.0 Lacs P.A.

Work from Office

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet Thats why we need smart, committed people to join us Whether youre looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain, We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways, Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributionsIf so, let's start the conversation, Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries We safeguard billions of our customersassets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts Take a look at our history here, Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics

Business Development Manager PSU & Govt Business in North

Gurugram

4 - 8 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet Thats why we need smart, committed people to join us Whether youre looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain, We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways, Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributionsIf so, let's start the conversation, Iron Mountain Job Opportunities: Business Development Manager PSU & Govt Business North Location: In Mumbai About The Opportunity,, Iron Mountain is a leading organization in the field of records management and digital solutions We are actively seeking a dynamic Business Development Manager with expertise in Digital Sales/IT sales, particularly within the PSU vertical Diversity background experience is highly valued, YOU'LL GET TO Drive and support State Govt Business in the West region to secure key new business opportunities from our existing pipeline, Lead the process of acquiring new customers, retaining existing business, crafting proposals, negotiating major deals, and winning significant un-vended business, Develop and maintain robust customer relationships with target accounts, leveraging multi-level representation and high engagement in customer liaison, Seek out and secure new business opportunities, focusing on recurring and sustainable revenue streams for customers, Negotiate and finalize favorable terms for Iron Mountain in all deals, Ensure timely, consistent, and high-quality reporting in line with business requirements, Adhere to all local SSHE requirements, Iron Mountain policies, and procedures, Highlight the value of Iron Mountain's digital solutions by assessing customer challenges and opportunities, emphasizing our strengths, competitive pricing, customer satisfaction, and advantages within both existing and new accounts, Achieve assigned Digital sales quotas and contribute to the overall team booking targets, Collaborate proactively with regional RIM (Records Information Management) Sales and Account teams to identify and support digital opportunities from our existing customer base, Drive revenue growth for Iron Mountain's Digital solutions, exceeding individual quota assignments across both existing and new customer bases, Adopt a consultative, value-based selling approach, working closely with Pre-Sales Solution Engineers to understand customer use cases and the benefits of Iron Mountain's Digital Solutions portfolio, Be responsible for developing and managing the PSU pipeline and bookings within your assigned territory and/or account portfolio, THE IDEAL CANDIDATE Masters in Marketing/IB is preferred, Minimum of 8 years of solution selling experience, with a proven track record in sales roles, Experience in selling digital solutions with established relationships in sectors such as banking, insurance, NBFCs, PSU, and hospitals, Prior experience selling into Fortune 1000 companies, especially in highly regulated industries like Banking/Financial Services, Insurance, PSUs, Government, NBFCs, BFSI, and Energy, Familiarity with CRM tools and activity-based sales processes is desirable, Proven ability to shape and close deals, positioning digital solutions effectively across large, complex accounts, Experience in managing large process outsourcing, migrations, and digitization projects is a plus, How to Apply: Interested candidates can apply through the link provided or send their resume to runa singha@ironmountain and suvashree chakraborty@ironmountain Category: Sales Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries We safeguard billions of our customersassets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts Take a look at our history here, Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics

Security Operations Specialist Vulnerability Management

Bengaluru

4 - 8 years

INR 6.0 - 10.0 Lacs P.A.

Work from Office

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet Thats why we need smart, committed people to join us Whether youre looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain, We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways, Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributionsIf so, let's start the conversation, Security Operations Specialist Vulnerability Management Location: Remote (India) Job Type: Full-Time Department: Information Security / Security Operations Job Summary We are seeking a Security Operations Specialist to manage and oversee the vulnerability management lifecycle , ensuring the security of cloud, application, and endpoint environments This role involves daily operations of Tenable, Prisma Cloud, Twistlock, AppOmni (SaaS Security Posture Management), and GitLab , focusing on identifying, prioritizing, and remediating critical, high, and medium vulnerabilities The ideal candidate will collaborate with IT teams to drive remediation efforts and provide actionable security insights to executive leadership , Key Responsibilities 1 Vulnerability Management & Monitoring Manage the configuration, operation, and optimization of vulnerability management tools ( Tenable, Prisma Cloud, Twistlock, AppOmni, GitLab ), Continuously scan, assess, and track vulnerabilities across cloud, application, and infrastructure environments, Prioritize critical, high, and medium vulnerabilities based on business risk, Remediation & Collaboration with IT Work closely with IT and DevOps teams to remediate vulnerabilities efficiently, Provide clear remediation steps and verify fixes after patching, Ensure compliance with security policies and industry best practices , Security Analysis & Reporting Analyze vulnerability trends and risk exposure to proactively mitigate threats , Develop dashboards, reports, and insights to communicate security risks to executives, Track and report on remediation progress and security posture improvements , Continuous Improvement & Process Automation Automate security workflows for vulnerability detection, triage, and reporting , Enhance vulnerability management processes and integrate security tools with SIEM and ITSM platforms, Stay updated on emerging threats, zero-day vulnerabilities, and evolving security technologies , Qualifications & Skills Required: 3+ years of experience in vulnerability management or security operations , Hands-on experience with Tenable, Prisma Cloud, Twistlock, AppOmni, GitLab , Strong understanding of cloud security (AWS, Azure, GCP), container security, and application vulnerabilities , Ability to analyze and prioritize vulnerabilities based on risk impact, Experience working with IT teams for remediation and patch management, Strong analytical and reporting skills to provide executive-level insights , Preferred: Certifications like CISSP, CEH, OSCP, or AWS Security Specialty , Experience integrating vulnerability management tools with SIEM/ITSM platforms, Familiarity with security frameworks (NIST, ISO 27001, CIS Controls) , Category: Information Technology Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries We safeguard billions of our customersassets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts

Supervisor, Business Process Operations

Kochi

2 - 5 years

INR 4.0 - 7.0 Lacs P.A.

Work from Office

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet Thats why we need smart, committed people to join us Whether youre looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain, We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways, Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributionsIf so, let's start the conversation, Location: Cochin, Kerala Department: Business Process Operations About The Role As a Supervisor, Business Process Operations (M1) at Iron Mountain, you will be responsible for managing large-scale digitization projects across customer sites and IMI facilities This role requires strong project supervision, cross-functional coordination, and the ability to lead high-performing teams while ensuring adherence to standard operating procedures (SOPs) and delivery commitments, You will serve as a critical link between Key Account Managers and on-ground delivery teams to ensure timely, high-quality outcomes Additionally, you will support vertical leads in achieving monthly, quarterly, and annual operational goals and budgets, An ideal candidate brings a deep understanding of digitization, workflow automation, and productivity optimization with a passion for leveraging technology to streamline operations, Key Responsibilities Manage large-scale digitization operations, both at customer sites and IMI facilities, Supervise teams involved in scanning, digitization, metadata management, and document handling, Plan and execute projects in line with SOPs, quality standards, and timelines, Conduct Proof of Concept (POC) exercises and process enhancements as needed, Coordinate between Key Account Managers and delivery teams for seamless execution, Drive productivity improvements through automation and time & motion studies (TMS), Monitor team KPIs and ensure alignment with business goals, Support in budgeting, cost optimization, and AOP planning, Prepare and maintain MIS reports and presentations for internal and external stakeholders, Qualifications & Experience Graduate (mandatory); MBA in Operations preferred, 57 years of relevant experience managing digitization/large-scale judiciary projects, Proven ability to lead teams of 50100 members, Strong understanding of document management systems (DMS), metadata creation, and workflow management, Prior experience in handling judiciary-related digitization projects is a must, Proficiency in Malayalam is mandatory, Familiarity with production scanners and related market trends, Experience in server management will be an added advantage, Strong command of Google Suite (Sheets, Docs, Slides); knowledge of Google Data Studio preferred, Experience with RFP evaluation, project costing, and gross profit optimization is desirable, Customer-focused mindset with the ability to balance SOPs with industry best practices, What Were Looking For A self-motivated and target-driven individual with strong leadership and communication skills, A detail-oriented professional capable of identifying process improvements and driving operational efficiency, A team player with a solution-oriented approach and the ability to manage multiple stakeholders, Interested candidates can apply through this post or share the updated resume with runa singha@ironmountain , Thanks and regards, TA Team Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries We safeguard billions of our customersassets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts Take a look at our history here, Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics

Enterprise Inside Sales Representative

Mumbai

1 - 4 years

INR 3.0 - 6.0 Lacs P.A.

Work from Office

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet Thats why we need smart, committed people to join us Whether youre looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain, We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways, Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributionsIf so, let's start the conversation, Enterprise Inside Sales Representative Position Summary The Enterprise Inside Sales Representative is responsible for generating net new sales and revenue by engaging large companies within an assigned book of business, which includes both new prospects and existing customer accounts This role also focuses on transactional opportunities within a shared book of business assigned to field sales This role requires close collaboration with the field sales team to execute account strategies, maintain strong relationships with accounts, and use a consultative approach to understand and align with the customers business goals Success in this role is measured by consistently meeting and exceeding monthly sales quotas, maintaining high activity metrics, and retaining existing customers, all within a collaborative, team-focused environment, Position Responsibilities Prospect within an assigned book of business, scheduling remote meetings with potential and existing customers, increase the product diversity with existing accounts Identify customer needs and match them with suitable solutions, focusing on transactional opportunities under $25k for assigned Enterprise accounts, Maintain consistent outreach through outbound prospecting, networking and executing marketing initiatives , SQL follow-up, and pipeline generation, tracking all activities in Salesforce, Own the full sales cycle, from lead qualification to deal closure, achieving sales quota targets, Partner with key decision-makers to align business strategies and ensure service level expectations Conduct remote Interactive Business Reviews to assess customer needs and develop tailored solutions, Build strong customer relationships to understand business objectives and align Iron Mountain solutions accordingly, Lead negotiation processes, ensuring pricing, profitability, and SLA agreements meet both customer and company expectations, Manage responses to RFPs, track activity in Salesforce, and stay updated on Iron Mountain products and industry trends, Identify and close new sales opportunities, working through Negotiated and RFP sales processes, and collaborating with internal teams for successful contract negotiations Re-engage unengaged accounts Qualify new logos to convert them into opportunities, Collaborate with Account Executives, Sales SMEs, and Operations to drive growth and ensure a positive customer experience, Leverage CRM, Salesforce, and social media analytics to enhance sales strategies and drive profitable growth, Drive API and renewals, Monitor revenue position in the assigned set of accounts, Enterprise Inside Sales Representative Required Skills Experience in cold calling, scheduling meetings, and consistently prospecting to fill a sales pipeline, even when it's full, Strong ability to ask probing questions to uncover client needs, assess their decision-making process, and ensure they have the right budget and timeline, Proven track record of negotiating deals, overcoming objections, and closing sales Ability to guide prospects through the sales process smoothly and confidently, Experience using CRM systems (e-g , Salesforce) to manage leads, track sales activity, and forecast outcomes Familiarity with social selling tools (e-g , LinkedIn) and video platforms (e-g , Zoom, Teams) for virtual selling, Strong interpersonal and communication skills to quickly build rapport, credibility, and trust with decision-makers Ability to present value propositions clearly and effectively, Ability to recover from rejection, maintain momentum, and stay motivated in a fast-paced, target-driven environment, Ability to manage multiple prospects and tasks while maintaining attention to detail, Competencies: Qualifying: Accurately assess prospectsreadiness to buy, including decision-makers, budget, and timelines, Sales Technology: Proficient in using CRM systems, social selling, and video tools to maximize efficiency, Reaches Decision Makers: Confidently engage with decision-makers to ensure impactful conversations and shorten sales cycles, Hunting: Proactively prospect for new business and maintain a full sales pipeline Category: Sales Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries We safeguard billions of our customersassets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts Take a look at our history here, Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics

Coordinator, Imaging Operations

Gurugram, Haryana, India

0 years

Not disclosed

On-site

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. About The Role... Asa"SeniorExecutive-DigitalSolutions"atIronMountain,yourprimaryresponsibilityistomanagescanninganddigitizationprojectsatcustomersiteandIMIfacilities,superviseandmanageworkingteamongroundasidevendorisedstaffs,planforseamless,qualitativeandon-timedeliveryforprojectsadheringbythescopeofwork,managingsignoffsforPOC(ProofofConcept),UAT(UserAcceptanceTests),WCC(WorkCompletionCertifications)andassisting verticalleadsinattainingmonthly,quarterly,annualrevenuetargets.Youshouldbeopen-mindedandcollaborativetovariousscopesofautomation,integrationofadvancedtechnologyintoprojects,andsavvytoscanners/productionimagingequipments. Qualifying Criteria... Targetorientedandselfmotivatedteamplayerwithdeepunderstandingofscanning,digitization,metadata,DMS(Documentmanagementsystem),workflowmanagementandautomationofrepetitivetasks. Musthavepreviousexperienceofhandlingscanninganddigitizationprojectswithinhouseandvendorisedteams. Tradeexperienceofminimum2-5yrsengagingteamsizeof50+. DeepunderstandingofGoogleSheetsandMISreportingishighlyrequired. Educationalbackground:Graduateismust,MBAinOperationswillbepreferred. Shouldhavegoodknowledgeofproductionscanners(ADF/Overhead/Flatbed/BookEyeetc). Mustbeacustomerorientedthinkerwillingtorelocateasperprojectrequirements. Proventrackrecordfromthedigitizationtradewillbepreferred. Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0086928 Show more Show less

Associate - Imaging Operations

Palwal, Haryana, India

1 years

Not disclosed

On-site

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Description About the role... Asan"ImagingOperator"atIronMountain,youwillplayacrucialroleinconvertingphysical documentsintodigitalformatusingadvancedscanningequipment.Yourresponsibilitieswill includeensuringthesafehandlingoflegacyrecordsandmaintainingtheaccuracyofscanned images.Additionally,youwillbeinstrumentalinachievingdailyscanningtargetsusing state-of-the-artproductionscanners,whetheratcustomersitesorIronMountainfacilities. Qualifications... Thedesiredexperiencelevelrangesfrom6monthsto1year. Proficiencyinscanninglegacyphysicaldocumentsusingoverheadandautomaticdocumentfeed scannersacrossvariouscustomersites. Availabilitytoworksixdaysaweek,withaminimumof8.5-hourshiftscoveringmorning,day,and afternoonschedules. Basiccomputerandlaptophandlingskills,includingfamiliaritywithMSExcel,MSWord,andthe Windowscalculator. Strongattentiontodetail,awillingnesstolearn,target-drivenmindset,andasenseof responsibilitytowardsassignedduties. Effectivecommunicationskills,includingbasicemailhandlingabilities. Competenceinhandlinginternet-baseddatauploadingandmanualtrackingofinward/outward registers. Priorexperiencewithdocumentscanningorhandlingproductionscannersisadvantageous. Minimumeducationalqualification:Anygraduatedegree. Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0087482 Show more Show less

Bid Manager

Delhi, India

0 years

Not disclosed

On-site

Full Time

About the Role: A bid manager oversees the entire bidding process, from identifying opportunities to submitting winning proposals, ensuring bids are compliant, competitive, and aligned with client needs and company strategy. Key Skills & Responsibilities: Bid Strategy and Planning: Identifying potential business opportunities and evaluating their fit with the company's goals. Developing and implementing bid strategies, including target market analysis and competitive analysis. Establishing timelines, budgets, and resource allocation for each bid. Bid Preparation and Management: Coordinating with internal teams (sales, marketing, technical, finance) to gather information and develop proposals. Ensuring bids are compliant with client requirements and industry standards. Writing, editing, and proofreading bid documents, ensuring clarity, accuracy, and persuasiveness. Managing the bid budget and ensuring resources are used efficiently. Managing subcontractors and suppliers to ensure they deliver proposals that meet the company's high standards. Bid Submission and Follow-up: Ensuring bids are submitted on time and in the correct format. Managing the post-submission process, including presentations, negotiations, and contract formation. Analyzing bid outcomes (wins and losses) to identify lessons learned and areas for improvement. Relationship Management: Building and maintaining strong relationships with clients and internal stakeholders. Communicating effectively with internal and external teams throughout the bid process. Other Responsibilities: Developing and maintaining a comprehensive knowledge base of the company's services, products, and competitive landscape. Identifying and mitigating bid-related risks and issues. Ensuring that the bid is compliant with the client's requirements. Ensuring the bid is accurate and delivered on time. Show more Show less

Business Development Manager (Hospitality)

Kolkata, West Bengal, India

8 years

Not disclosed

On-site

Full Time

Position Purpose & Key Accountabilities: Drive and support sales to close key new business in existing pipeline. Drive processes in acquiring new customers; retain old business, proposals, negotiation, major deals, in order to win major new/upsell / digital business. Leads major proposals and negotiations that maximize customer value. Hospital/ Healthcare/Manufacturing solution sales background preferred and hands-on with SFDC preferred Seeks out, finds and wins new business focusing on recurring and sustainable revenue for customers Negotiates and secures favorable terms for Iron Mountain in the deals Develops and maintains strong customer relationships with target Accounts utilizing multi-level representation by Iron Mountain and high involvement in customer liaison Maintain consistent, timely and high quality reporting meeting requirements of the business As a member of the Sales Team, contribute to team effectiveness and overall business strategies and directions. Ensure all local SSHE requirements, Iron Mountain policies and procedures are being met and adhered to Positions and illustrates alternative ways of creating the real value of the Iron Mountain Solution offerings for customers through assessing their problems or opportunities and highlighting Iron Mountain’s areas of strength, competitive pricing, customer satisfaction and competitive advantages within each existing and net new accounts. Achievement of assigned Sales quota as well as contribution towards overall team booking target. This position will proactively collaborate with the regional RIM (Records Information Management) Sales and Account teams to identify and support digital opportunities from existing customer base Must build, grow and deliver revenue for the Iron Mountain Digital solution meeting and exceed individual quota assignments across the existing and new Iron Mountain customer base along with digital transformation project experiences. As a team member, he/she will deliver success through a consultative, value-based selling approach and work with the Pre-Sales Solution Engineer to understand the customers use case and benefits to be delivered within the Iron Mountain Digital Solutions portfolio. Responsible for pipeline development and bookings within your respective territory and/or assigned account portfolio. Experience & Key Skills: A track record of high performance in sales roles with around 8 to 10+ years solution selling experience. Experience in consultative selling processes is desirable Experience in activity based sales processes is desirable Deal Maker and Shaper Must have experience in digital solutions sales , Data center sales, technology sales experience and positioning BPM across large, complex accounts, with a proven record of accomplishment Bachelor's Degree in Business or Equivalent Experience 7 to 10+ years sales management experience Strong impact and Influence skills Analytical and financial fluency Presentations and verbal communications to diverse groups Word, Power Point, Excel & Outlook proficiency Candidates with experience in selling digital solutions and relationships in Verticals of healthcare, banking, insurance, NBFCs, PSU, hospitals Candidates with experience in handling large outsourcing of processes, migrations, moving into digitization’s Experience selling into Fortune 1000 companies in highly regulated industries. Preferred Industry: o Hospitals & Healthcare Show more Show less

Accountant Professional (P2P)

Mumbai, Maharashtra, India

8 - 1 years

Not disclosed

On-site

Full Time

Key Responsibilities: 1. Accounts Payable Operations: Oversee end-to-end AP processes including invoice processing, payment validation, vendor ledger management, and credit card settlements. Conduct analytical reviews of AP processes and reports to identify improvement areas and enhance operational efficiency. Collaborate with Procurement and other departments to continuously improve the Procure-to-Pay (P2P) process and strengthen internal controls. Ensure proactive monitoring and resolution of AP Ageing on overdue items are taken up timely. Conduct regular follow-ups on open advance ledgers to ensure timely closure and minimize outstanding balances. Validate invoices and tax components before processing ISD (Input Service Distributor) entries to minimize errors and ensure tax compliance. Monitor GRN (Goods Receipt Note) reconciliations regularly and ensure corrective actions as needed. Review and approve invoice batches, ensuring accuracy, compliance with company policies, and adherence to payment terms. Perform vendor account reconciliations and resolve discrepancies or escalations in coordination with internal stakeholder. Coordinate with the Treasury to manage cash flow planning and ensure timely execution of payment schedules. Support the Treasury team by updating the cash flow with daily balances and spends to project cash requirements accurately. 2. Statutory Reporting & Compliance: Ensure audit support and closures are within defined timelines. Submit accurate and timely data for GST and Income Tax (IT) notices and queries. Ensure adherence to MSME compliance and reporting; define and implement processes to ensure MSME-related invoices are paid within statutory timelines. Conduct monthly GST reconciliation and compliance activities, ensuring no Input Tax Credit (ITC) loss; perform payment holds for non-compliant vendors as required. Conduct regular follow-ups for GST invoices not submitted by vendors and ensure the ageing of pending items does not exceed beyond a reasonable timeline. Obtain half-yearly balance confirmations from all vendors and reconcile with the AP sub ledger. 3. Capex Invoice Management: Oversee accurate processing of Capex invoices, including credit/debit memos and payment transactions. Collaborate with relevant SPOCs to provide the monthly Capex forecast to the Treasury team for cash disbursement planning. Monitor prepayments and vendor reconciliations, ensuring all prepayments are supported with project/CER numbers. Ensure invoices are accounted for within the timeline from the invoice date, with regular follow-ups with RE, IT, and Admin teams. Review and control the PO utilization tracker. Reconcile PPM and AP CIP balances and define the AP workflow in collaboration with RE, FA, and PPM teams. 4. Month-End and Year-End Close: Ensure timely completion of month-end and year-end closing activities, including AP accruals and account reconciliations. Ensure timely closure of AP periods in the Oracle Cloud and prepare AP-related reports for management. 5. Process Improvement and Automation: Identify opportunities for automation and process improvements to enhance efficiency, accuracy, and controls within the AP function. Collaborate with cross-functional teams to streamline workflows, reduce manual effort, and support digital transformation initiatives. Timely review of SOPs and updation as and when required. Required Qualifications: Education: Bachelors degree in Accounting, Finance, or a related field. Experience: Minimum of 8- 1 years of experience in Accounts Payable, with expertise in invoice processing, vendor reconciliations, statutory payments, and compliance. Prior experience in statutory audits, GST reconciliation, and treasury support is an advantage. Technical Skills: Proficiency in ERP systems (e.g., Oracle EBS and Cloud) and Microsoft Excel. Strong understanding of tax laws, MSME regulations, and GST compliance. Expertise in financial reporting and data analysis. Soft Skills: Strong communication and stakeholder management skills. Ability to work with cross-functional teams effectively and meet strict deadlines. Detail-oriented with excellent problem-solving abilities. Show more Show less

Supervisor, Business Process Operations

Palwal, Haryana, India

7 years

Not disclosed

On-site

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. About The Role As a Supervisor – Business Process Operations (M1) at Iron Mountain, you will be responsible for managing large-scale customer accounts and complex digitization operations across both customer sites and IMI facilities. You will supervise a team, oversee their Key Result Areas (KRAs), and collaborate closely with ground staff to ensure project execution aligns with defined SOPs. This role acts as a critical link between Key Account Managers and the Ground Delivery Team to ensure high-quality deliverables within committed timelines. You will also support vertical leads in achieving monthly, quarterly, and annual targets and budgets. You should have a strong grasp of automation opportunities, emerging technologies, and productivity enhancement through time and motion studies, with a focus on minimizing manual intervention. Key Responsibilities Supervise end-to-end digitization operations for large-scale clients. Lead and manage a team of 50–100 members, ensuring adherence to KRAs. Collaborate with cross-functional teams to ensure project milestones are met. Conduct Proof of Concept (POC) activities and support project planning. Act as a liaison between Key Account Managers and the Delivery Team. Ensure compliance with SOPs and industry best practices. Contribute to the development of Annual Operating Plans (AOP) and cost optimization strategies. Prepare and validate project costing and RFP responses. Identify areas for process automation and technology integration. Qualifications & Experience Graduate (mandatory); MBA in Operations preferred. Minimum 5–7 years of experience in large-scale digitization projects, preferably in judiciary/government sectors. Proven experience managing large teams (50–100 members). Strong knowledge of scanning technologies, metadata management, DMS, and workflow automation. Hands-on experience with production scanners and basic server handling. Proficient in Google Sheets, Docs, Presentations, and MIS reporting; experience with Google Data Studio is a plus. Familiarity with the competitive landscape and market trends in digitization is desirable. Customer-centric mindset with a focus on delivering quality outcomes. Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0088756 Show more Show less

Supervisor - Operations

Gurugram, Haryana, India

15 years

Not disclosed

On-site

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Job Title: Operations Manager Location: Bilaspur Department: Operations Reports to: Regional Operations Manager Experience required: 10–15 years in warehousing/operations management Position Purpose The Operations Manager will be responsible for ensuring the seamless delivery of services across all business lines at the designated location. The role encompasses oversight of operational performance, facilities management, OHSE and risk management, and integration of newly acquired businesses. The incumbent will play a critical role in maintaining service quality, supporting business growth, and aligning with Iron Mountain's global standards. Key Responsibilities Operations & Facility Management Manage day-to-day operations across assigned locations to meet performance targets. Ensure facilities are maintained to Iron Mountain standards and support future business growth. Oversee compliance readiness and support customer audits. Maintain effective organizational structure and define clear job roles within the team. System & Process Compliance Ensure SOP compliance and data accuracy in ReQuest/O’Neil systems. Review and monitor system usage and address deviations. Resource & Cost Management Control and optimize headcount in line with budget requirements. Manage AMC and equipment maintenance costs. Implement cost control initiatives including FTE optimization, overtime monitoring, and facility productivity improvements. Customer Service Excellence Support Customer Service teams in issue resolution and service improvement. Ensure effective communication and prompt response to customer queries. People Management Hire, develop, coach, and retain a high-performing and geographically dispersed team. Lead performance management, goal setting, and talent development. Foster a culture of accountability and continuous improvement. Risk & Compliance Ensure adherence to OHSE policies and procedures. Maintain a safe and secure working environment and monitor risk exposure. Schedule and track maintenance of operational equipment to ensure compliance. Business Integration Facilitate seamless integration of newly acquired businesses into existing operations. Promote adoption of Iron Mountain SOPs and operating systems (ReQuest/O’Neil). Continuous Improvement Identify, implement, and share operational best practices across locations. Continuously assess processes for improvement and innovation. Required Experience 10–15 years of operations or warehousing management experience. Proven experience in managing teams and achieving performance KPIs. Experience in handling customer interactions and audits. Demonstrated ability to manage cost centers effectively. Skills & Competencies Strong leadership and team management skills. Excellent problem-solving, analytical, and decision-making abilities. Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Familiarity with ReQuest, O’Neil, and other warehouse management systems (preferred). Strong communication and interpersonal skills. Interested candidates can apply for the job here or share the updated resume with runa.singha@ironmountain.com. Thanks and regards, TA Team Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0087232 Show more Show less

Business Development Manager (PSU/Govt)

Delhi, India

10 years

Not disclosed

On-site

Full Time

ABOUT US... At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best customer relationships in the industry with 95% of the Fortune 1000 companies among our 225,000 loyal customers. Here, you’ll bring your expertise and creativity to a workplace that thrives on continuous improvement. Here, you’ll be part of a global workforce that embraces the differences among us. And here, we’ll encourage you to Climb Higher for the benefit of our customers and each other. There is so much more, but enough about us. We can’t wait to hear about YOU. Position Purpose: Drive and support PSU in North to close key new business in the existing pipeline. Drive processes in acquiring new customers, retain old business, proposals, negotiation, major deals, in order to win major new un-vended business. Leads major proposals and negotiations that maximize customer value. Major/Key Accountabilities: Seeks out, finds and wins new business focusing on recurring and sustainable revenue for customers Negotiates and secures favourable terms for Iron Mountain in the deals Develops and maintains strong customer relationships with target Accounts utilizing multi-level representation by Iron Mountain and high involvement in customer liaison Maintain consistent, timely and high quality reporting meeting requirements of the business As a member of the Sales Team, contribute to team effectiveness and overall business strategies and directions. Ensure all local SSHE requirements, Iron Mountain policies and procedures are being met and adhered to Positions and illustrates alternative ways of creating the real value of the Iron Mountain Digital solution offerings for customers through assessing their problems or opportunities and highlighting Iron Mountain’s areas of strength, competitive pricing, customer satisfaction and competitive advantages within each existing and net new accounts. Achievement of assigned Digital sales quota as well as contribution towards overall team booking target. This position will proactively collaborate with the regional RIM (Records Information Management) Sales and Account teams to identify and support digital opportunities from existing customer base Must build, grow and deliver revenue for the Iron Mountain Digital solution meeting and exceed individual quota assignments across the existing and new Iron Mountain customer base along with digital transformation project experiences. As a team member, he/she will deliver success through a consultative, value-based selling approach and work with the Pre-Sales Solution Engineer to understand the customers use case and benefits to be delivered within the Iron Mountain Digital Solutions portfolio. Responsible for PSU pipeline development and bookings within your respective territory and/or assigned account portfolio. Experience A track record of high performance in sales roles with around 10+ years solution selling experience. Experience in consultative selling processes is desirable Experience in activity based sales processes is desirable Deal Maker and Shaper Must have exp in digital solutions sales, technology sales experience and positioning BPM across large, complex accounts, with a proven record of accomplishment Skills and Knowledge Masters/ PGDM in marketing/international business preferred and Bachelor Degree in Business or Equivalent Experience 10+ years sales management experience Strong impact and Influence skills Analytical and financial fluency Presentations and verbal communications to diverse groups Word, Power Point, Excel & Outlook proficiency Candidates with experience in selling digital solutions and relationships in Verticals of banking, insurance, NBFCs, PSU, hospitals Candidates with experience in handling large outsourcing of processes, migrations, moving into digitisations Show more Show less

Supervisor - Imaging Operations

Bhopal, Madhya Pradesh, India

7 years

Not disclosed

On-site

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. About The Role As a Supervisor – Business Process Operations (M1) at Iron Mountain, you will be responsible for managing large-scale customer accounts and complex digitization operations across both customer sites and IMI facilities. You will supervise a team, oversee their Key Result Areas (KRAs), and collaborate closely with ground staff to ensure project execution aligns with defined SOPs. This role acts as a critical link between Key Account Managers and the Ground Delivery Team to ensure high-quality deliverables within committed timelines. You will also support vertical leads in achieving monthly, quarterly, and annual targets and budgets. You should have a strong grasp of automation opportunities, emerging technologies, and productivity enhancement through time and motion studies, with a focus on minimizing manual intervention. Key Responsibilities Supervise end-to-end digitization operations for large-scale clients. Lead and manage a team of 50–100 members, ensuring adherence to KRAs. Collaborate with cross-functional teams to ensure project milestones are met. Conduct Proof of Concept (POC) activities and support project planning. Act as a liaison between Key Account Managers and the Delivery Team. Ensure compliance with SOPs and industry best practices. Contribute to the development of Annual Operating Plans (AOP) and cost optimization strategies. Prepare and validate project costing and RFP responses. Identify areas for process automation and technology integration. Qualifications & Experience Graduate (mandatory); MBA in Operations preferred. Minimum 5–7 years of experience in large-scale digitization projects, preferably in judiciary/government sectors. Proven experience managing large teams (50–100 members). Strong knowledge of scanning technologies, metadata management, DMS, and workflow automation. Hands-on experience with production scanners and basic server handling. Proficient in Google Sheets, Docs, Presentations, and MIS reporting; experience with Google Data Studio is a plus. Familiarity with the competitive landscape and market trends in digitization is desirable. Customer-centric mindset with a focus on delivering quality outcomes. Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0088900 Show more Show less

Operations Manager

Gurugram, Haryana, India

12 years

Not disclosed

On-site

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain is seeking a highly experienced and results-driven Operations Manager to lead and optimize our day-to-day business operations. The Operations Manager will be critical in ensuring the efficient and effective functioning of our processes, systems, and teams, driving productivity, and maintaining high standards of quality and customer satisfaction. Job Summary: The Operations Manager will oversee and manage the full spectrum of operational activities, from process design and implementation to team management and performance monitoring. This role requires a strategic thinker with strong leadership skills, a keen eye for detail, and a proven ability to drive continuous improvement and achieve operational excellence. Responsibilities: Operational Strategy & Planning: Develop, implement, and review operational strategies and goals in alignment with the company's overall business objectives. Identify opportunities for process improvement, automation, and cost reduction across various operational functions. Forecast resource needs and allocate them effectively to meet business demands. Process Management & Optimization: Design, document, and implement efficient operational processes and procedures to enhance productivity and quality. Continuously analyze existing workflows to identify bottlenecks, inefficiencies, and areas for improvement (e.g., using Lean, Six Sigma methodologies). Ensure all operational processes are compliant with relevant industry standards, regulations, and internal policies. Team Leadership & Management: Lead, mentor, and motivate a team of operational professionals, fostering a culture of accountability, collaboration, and continuous learning. Conduct regular performance reviews, provide constructive feedback, and identify training and development needs for the team. Manage staffing levels, recruitment, and onboarding for the operations department. Performance Monitoring & Reporting: Establish, monitor, and report on key performance indicators (KPIs) and operational metrics to track efficiency, quality, and cost-effectiveness. Prepare and present regular operational performance reports to senior management, highlighting achievements, challenges, and proposed solutions. Utilize data analytics to make informed decisions and drive operational improvements. Budget Management: Develop and manage the operations budget, ensuring effective resource allocation and cost control. Identify and implement cost-saving initiatives without compromising quality or efficiency. Cross-functional Collaboration: Work closely with other departments (e.g., Sales, Marketing, HR, Finance, IT, Product Development) to ensure seamless cross-functional collaboration and alignment of operational goals. Act as a liaison between operational teams and other business units to resolve issues and improve overall business flow. Vendor & Stakeholder Management: Manage relationships with external vendors, suppliers, and service providers crucial for operational activities. Negotiate contracts and ensure service level agreements (SLAs) are met. Quality Assurance & Compliance: Ensure high standards of service delivery and product quality are consistently maintained. Oversee compliance with all relevant local and national regulations (e.g., labour laws specific to Karnataka/India, industry-specific regulations). Qualifications: Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, Supply Chain Management, or a related field. MBA or Master's degree preferred. 12+ years of progressive experience in an operations management role, with a proven track record of managing and optimizing complex operational processes. Demonstrated experience in leading, managing, and developing high-performing teams. Strong understanding of operational methodologies and continuous improvement frameworks (e.g., Lean, Six Sigma, Agile). Certifications in these areas are a plus. Proficiency in using operational management software, ERP, CRM systems, and business intelligence tools. Excellent analytical, problem-solving, and decision-making skills, with the ability to interpret complex data. Exceptional communication (written and verbal), presentation, and interpersonal skills. Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously. Strong financial acumen and experience with budget management. Familiarity with the business landscape and operational challenges specific to India is highly desirable. Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0088736 Show more Show less

Tax Consultant - India

Mumbai Metropolitan Region

0 years

Not disclosed

On-site

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Iron Mountain India is a leading provider of storage and information management services, dedicated to helping organizations manage and protect their information and assets. With a global footprint, Iron Mountain India offers solutions across a range of industries. We are currently looking for a talented Tax Consultant with indirect taxes expertise to join our dynamic team at the Mumbai head office. Primary Purpose Of The Role To ensure that the Iron Mountain India entities are compliant with its tax and reporting obligation with a specific focus on indirect tax requirements. This role will report to the Senior Tax Manager - Asia Pacific. Key Accountabilities Tax Compliance : Collaborating with internal teams to ensure compliance with Indian tax regulations for indirect tax across all Iron Mountain Indian entities. Shadowing the current Indian tax in-house expert to obtain knowledge of the internal processes and indirect tax compliance requirements across the Iron Mountain Indian entities. Supporting the team with indirect tax audits, tax assessments, and managing various government filings. Preparing indirect tax-related reports, return supporting schedules, and supporting documentation. Assisting with the Lower Deduction Certificate (LDC) application including assisting to manage the regular monitoring of deduction of tax by customers; and assisting with the preparation of the annual 26AS reconciliation exercise. Assistance with digital platforms and systems including the implementation of the new Invoice Management System (IMS) in the GST Portal. Liaising with external tax advisors and consultants as needed Business partnering : Collaborate with local and global business and finance teams on various indirect tax matters. Tax Reporting & Control : Support tax provision reporting, reconciliations and accounting basis for Local GAAP and US GAAP reporting. Tax Planning and M&A : Monitor existing and proposed indirect tax legislation and regulations within India. Assist and provide support with Indian mergers & acquisition process and reorganizations Focus Collaborating with internal teams to ensure compliance with Indian indirect tax regulations. Shadowing the current Indian tax in-house expert to obtain knowledge of the internal processes and indirect tax compliance requirements across the Iron Mountain Indian entities. Supporting the team with indirect tax audits, tax assessments, and managing various government filings. Preparing indirect tax-related reports, return supporting schedules, and supporting documentation. Assisting with the Lower Deduction Certificate (LDC) application including assisting to manage the regular monitoring of deduction of tax by customers; and assisting with the preparation of the annual 26AS reconciliation exercise. Assistance with digital platforms and systems including the implementation of the new Invoice Management System (IMS) in the GST Portal. Liaising with external tax advisors and consultants as needed Note: It's Work From Office at our Mumbai Location, general shift. Category: Finance Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0088787 Show more Show less

Coordinator, Imaging Operations

Palwal, Haryana, India

0 years

Not disclosed

On-site

Full Time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. About The Role... Asa"Coordinator-ImagingOperations"atIronMountain,yourprimaryresponsibilityistomanagescanninganddigitizationprojectsatcustomersiteandIMIfacilities,superviseandmanageworkingteamongroundasidevendorisedstaffs,planforseamless,qualitativeandon-timedeliveryforprojectsadheringbythescopeofwork,managingsignoffsforPOC(ProofofConcept),UAT(UserAcceptanceTests),WCC(WorkCompletionCertifications)andassistingverticalleadsinattainingmonthly,quarterly,annualrevenuetargets.Youshouldbeopen-mindedandcollaborativetovariousscopesofautomation,integrationofadvancedtechnologyintoprojects,andsavvytoscanners/productionimagingequipments. Qualifying Criteria... Targetorientedandselfmotivatedteamplayerwithdeepunderstandingofscanning,digitization,metadata,DMS(Documentmanagementsystem),workflowmanagementandautomationofrepetitivetasks. Musthavepreviousexperienceofhandlingscanninganddigitizationprojectswithinhouseandvendorisedteams. Tradeexperienceofminimum3-5yrsengagingteamsizeof50+. DeepunderstandingofGoogleSheetsandMISreportingishighlyrequired. Educationalbackground:Graduateismust,MBAinOperationswillbepreferred. Shouldhavegoodknowledgeofproductionscanners(ADF/Overhead/Flatbed/BookEyeetc). Mustbeacustomerorientedthinkerwillingtorelocateasperprojectrequirements. Category: Operations Group Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together. If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity. Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0088782 Show more Show less

Financial Planning and Analysis Manager

Mumbai, Maharashtra, India

3 - 5 years

Not disclosed

On-site

Full Time

Job Summary: Manage and support business planning processes, produce management information and projections, support with business cases, perform and drive continuous analysis and provide recommendations to continuous improvement of business performance. Act as a real partner working closely with the business and the finance team. Key Accountabilities: Support the monthly Business Review process: prepare/review forecast for the region, analyse and prepare reporting, prepare insight for management on business trends, growth projections and efficiency increase possibilities/initiatives Support Finance team in building up an excellent business (performance) understanding, drive follow up of actions and support filtering/reporting the key messages to Sr Mgt addressing priorities. Work with/support the FP&A Manager to continuously drive accountability (‘as if the business is our own’), promote continuous business performance improvements and promote a ‘no surprise’ culture. Promote developing an in-depth understanding of Country’s activities in the areas of revenue generation, cost per activity/service, productivity, capacity and other resource planning, capital expenditure. Drive thorough understanding of the customer base, activity levels and components affecting Country’s growth. Promote market analysis and analysis of associated price developments. Proactively communicating with all disciplines, identify risks and opportunities, educate the business with appropriate communication of significant events. Providing management information and analysis/make proposals to the business owners by collecting data and metrics and compiling the necessary reports. Support/drive a continuous improvement of management information and adjust to the actual business need. Support budgeting and the business planning process, support developing country revenue and Ebitda targets and summarize capital expenditure requirements. Support future growth projections and resource planning. Take part in Cashflow Planning and Treasury Reporting Analyse proposed capital expenditures and make proposals to the management Promote price management of new and existing customers Analyze LVA’s, evaluate sales information, determine strategic pricing options, and offer creative selling solutions to assist in closing the sales process within approved rates of return. Assist in roll out of relevant new financial systems Support Acquisitions. Ensure an up-to-date knowledge of and compliance with Iron Mountain’s policies and procedures. Promote/support strategic planning; drive sense of urgency in (over) delivering short term objectives. Perceiving primarily top-down having a good overview of things, but with a strong eye for and a natural interest in and love for detail Promote a culture of best practice Lead or participate in ad-hoc projects assigned Skills & Experience Minimum 3-5 years experience in the role of Financial Analyst and convincing relevant financial and business experience. Experience with financial accounting and control functions. Experience in BI reporting tools Working in a Global environment Excellent written and verbal communications skills Strong analytical skills Excellent MS Excel/G Sheet skills Show more Show less

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