Associate - Operations

Responsibilities

• Take complete ownership of Project Execution (including P &L )
• Take up existing projects and optimize them by closely working with the product team
• Handle general operations which include daily execution, driving volume, tracking progress, highlighting flags and daily reporting.
• Analyze training needs and provide training.
• Collect feedback on a regular basis and resolve any issues
• Monitoring the team performance to achieve the KRA’s
• Mentor and motivate the student workforce. Demonstrate strong people engagement skills.
• Run the pilot of projects.
• Suggest improvements in processes at every level in operations.
• Set goals/KPIs/targets for the team members.

Required Skills And Experience

• 0-1 years of relevant experience in managing an operations team.
• Proven ability in driving tightly controlled operational metrics
• Strong process orientation & business acumen
• You should have good people management, team building and program management skills.
• Strongly inclined to do high-quality and impactful work in a dynamic and unstructured environment.
• Higher than normal sense of ownership with a clear bias for action.
• Relevant educational qualification.
• Must have impeccable verbal and written communication skills (Both English and Hindi).