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Allstate Solutions (ASPL)
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Associate Operations

Associate Operations

Allstate Solutions (ASPL)

1 - 3 years

1 - 5 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

business services microsoft office suite global operations ms office outlook computer skills siebel workflows siebel eai data validation siebel configuration siebel scripting siebel tools siebel service delivery siebel crm pricing

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role
This role will work more independently to provide low to medium complexity analytical support to various areas of the organization. In addition, the individual will be responsible for supporting several business processes that exist within the team. Project work includes, but not limited minor & major initiatives, basic to moderately complex data validation and other projects that are basic to moderately complex in nature.Key Responsibilities

Summarizes documents and enters claim system notes

Documents a claim file with notes, evaluations, and decision-making process

Contacts third-party carrier to review liability and subrogation response, and obtains information regarding decision to reduce amount paid

Monitors collection of subrogation recoveries and follows-up with third-party carrier as needed for subrogation payment

Education and Experience

0-18 months of related experience

Bachelors degree or equivalent experience

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

0-18 months of experience; bachelor's degree preferred

Intermediate proficiency in Microsoft Office suite

Intermediate computer skills with Microsoft Office (Word, Excel, Outlook, PowerPoint) required

Excellent verbal, written and interpersonal Communication skills

Eye for detail and accurate preparation of Demand packages

Excellent knowledge of Subrogation cycle

Knowledge / Experience of Subrogation/Salvage is preferred

Ability to utilize available tools to capture information pertaining to scope of damages associated with the loss

Live through a continuous improvement culture and leverage tools and technology to enhance personal competencies and help meet org level goal

Primary Skills
Business Support, Client Facing, Consumer Protection, Professional Voice, Quality Control (QC), Service Delivery, Voice Communications, Voice Services, Voice Support

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Allstate Solutions (ASPL)

Insurance

Northbrook

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Associate Operations