Company Description Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink". lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. Our mission is to lead the travel industry by leveraging our technology to simplify, personalize, and enhance customers’ travel experience. Experts in brightening up online travel, we help our customers find and do “whatever makes them pink”.We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. More than 1,700 employees spread across our offices worldwide develop our own products and services to power the entire traveler journey for millions of people. Job Description Web check-in(WCI) agents support our business partners in completing WCI for their customers when the automated process fails. Agents will have a queue of WCI which needs to be processed every day manually. Key responsibilities: Identifying customer needs Recommending solutions to improve the quality Completing the airline check-in in a timely and accurate way Tracking the daily work Reporting to supervisors Forwarding unresolved queries to specialistsTo be successful in this role, agents should have good exploring skills, patience, attention to fill correct details, conflict resolution and computer literacy who’s able to earn our clients’ trust.Agents should also be able to help establish our reputation as a company that offers excellent customer support by giving timely feedback to improve the quality. Requirements : Excellent English knowledge Customer service attitude Good in exploring web portal options . Willing to work in different time zone Responsible enough to clearly follow the defined process . Passion for travel industry Qualifications : Any Degree
Company Description Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink". lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. Our mission is to lead the travel industry by leveraging our technology to simplify, personalize, and enhance customers’ travel experience. Experts in brightening up online travel, we help our customers find and do “whatever makes them pink”.We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. More than 1,700 employees spread across our offices worldwide develop our own products and services to power the entire traveler journey for millions of people. Job Description Web check-in(WCI) agents support our business partners in completing WCI for their customers when the automated process fails. Agents will have a queue of WCI which needs to be processed every day manually. Key responsibilities: Identifying customer needs Recommending solutions to improve the quality Completing the airline check-in in a timely and accurate way Tracking the daily work Reporting to supervisors Forwarding unresolved queries to specialistsTo be successful in this role, agents should have good exploring skills, patience, attention to fill correct details, conflict resolution and computer literacy who’s able to earn our clients’ trust.Agents should also be able to help establish our reputation as a company that offers excellent customer support by giving timely feedback to improve the quality. Requirements : Excellent English knowledge Customer service attitude Good in exploring web portal options . Willing to work in different time zone Responsible enough to clearly follow the defined process . Passion for travel industry Qualifications : Any Degree
Company Description Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink". lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. Our mission is to lead the travel industry by leveraging our technology to simplify, personalize, and enhance customers’ travel experience. Experts in brightening up online travel, we help our customers find and do “whatever makes them pink”.We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. More than 1,700 employees spread across our offices worldwide develop our own products and services to power the entire traveler journey for millions of people. Job Description What your impact will be Being a member of an autonomous, cross-location architecture team to work on defining best practices and standards. You are responsible for making the impact of changes clear, and ensuring a sound design and approach. You work side-by-side with other architects, product/engineering managers, technology leads and individual contributors of varying degrees of seniority, to collaborate for solutions, decision making and leading by example. Anticipate and act upon issues that arise, providing alternative approaches and solutions. Evaluate and create new tools and techniques to facilitate effective development and architectural practices. Constantly updating technical knowledge and skills by attending (and sharing) in-house and/or external courses, reading manuals and testing new applications or solutions Your expertise Bachelor or master degree in Computer Science, proven experience in successfully completing development of two or more complex applications or technologies, or equivalent applicable experience. Strong experience as a Software Engineer programming in OO/FP languages but preferably in JVM: Java, Scala or Kotlin. Also designing or implementing API best practices as well as using design and architectural patterns. Self-motivated; works independently. Strong communication skills, especially in representing their expertise to a wide range of people. Forges relationships with development personnel throughout the industry. Expert in current software design practices, including modularity, event-driven architecture, functional programming, microservices, object-oriented design, optimization, extensibility, and testability. Stays abreast of industry innovations and developments. Desirable Previous working experience in a startup or product company with high traffic experience. Previous experience on working in a centralised architecture function is a plus.
The job requires you to handle internal and external coordination, provide support to customers and partners through emails, chats, and calls, possess skills in Amadeus GDS (knowledge in Sabre is a plus), and manage customer claims both pre-travel and post travel. You should be fluent in English (both spoken and written) and have advanced knowledge in GDS, preferably in Amadeus and Sabre. Handling reservations, changes, cancellations, refunds, and reissue should be clear to you. Experience in travel agencies will be beneficial. You must be available to work from Monday to Sunday on rotating shifts. A passion for customer management, proficiency in computer tools, and the ability to work collaboratively in teams with a positive attitude are desired qualities. Being thorough and meticulous with extreme attention to detail, a proactive team player, self-motivated, and a problem solver are essential attributes for this role. You should be able to work under pressure, meet defined KPIs, and work towards tight deadlines with a can-do attitude. Strong communication skills are a must in this position.,
Company Description lastminute.com group is a publicly traded multinational Group, among the worldwide leaders in the online travel industry, leveraging technology to simplify the life of travellers. As a smart travel provider, we offer our customers an extensive offering for all their needs, from flights, hotels, holidays and city breaks to cruises, car hire, as well as other travel and leisure related services. We operate a portfolio of well-known brands such as lastminute.com, Bravofly, Rumbo, Volagratis and Jetcost. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 43 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services. The Group is headquartered in Chiasso, Switzerland and is looking for a Contributor – Software Development for its one of the development centre based in Bangalore, India. Job Description Key responsibilities: Identifying customer needs, investigating and recommending solutions. Solving customer issues in a timely and accurate way and maintaining follow-ups to ensure end-to-end resolutions are attempted and achieved for every customer connection. Consistent upskilling as part of self-development to maintain process knowledge. Maintaining coordination within teams to collaborate on solutions and escalations. Work towards high CSAT and positive NPS consistently - ensure positive customer experiences. Requirements: Excellent communications - Verbal and Written Attention to details, conflict resolution and relationship building. Possesses computer literacy, ability to work on excel, PowerPoint, word and customized company based applications. Agents should also be able to help establish our reputation as a company that offers excellent customer support during all post-sales procedures. Please note - We work 6 days a week (Mon - Sun), rotational shifts - 24/7. Qualifications Any Graduate
Company Description Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink". lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. Our mission is to lead the travel industry by leveraging our technology to simplify, personalize, and enhance customers’ travel experience. Experts in brightening up online travel, we help our customers find and do “whatever makes them pink”.We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. More than 1,700 employees spread across our offices worldwide develop our own products and services to power the entire traveler journey for millions of people. Job Description Key responsibilities: Attend customers both inbound and outbound with English-speaking customers Sell holiday packages. Qualifications: 1-3 years Very good communication skills Fluent English, very good English written and spoken Thorough and meticulous with extreme attention to detail Strong communicator internal/external Work under pressure Work with commercial targets Proactive team player Self-motivated, tenacious, use initiative and problem solver Work to tight deadlines with a can-do attitude Desirable: Previous experience in the travel sector or similar Previous experience in phone sales Oriented business results Versatility Please note - We work 6 days a week (Mon - Sun), rotational shifts - 24/7. Qualifications Any Graduate
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Description Key responsibilities: ● Identifying customer needs, investigating and recommending solutions. ● Solving customer issues in a timely and accurate way and maintaining follow-ups to ensure end-to-end resolutions are attempted and achieved for every customer connection. ● Consistent upskilling as part of self-development to maintain process knowledge. ● Maintaining coordination within teams to collaborate on solutions and escalations. ● Work towards high CSAT and positive NPS consistently - ensure positive customer experiences. Requirements: ● Excellent communications - Verbal and Written ● Attention to details, conflict resolution and relationship building. ● Possesses computer literacy, ability to work on excel, PowerPoint, word and customized company based applications. ● Agents should also be able to help establish our reputation as a company that offers excellent customer support during all post-sales procedures. Please note - We work 6 days a week (Mon - Sun), rotational shifts - 24/7. Qualifications Any Graduate
Company Description Launched in 1998, this pioneering British-born brand has specialized in creating amazing experiences and unforgettable memories - from hotels, city breaks, and holidays to theatre, entertainment, and spa days. Experts in brightening up online travel, lastminute.com is among the worldwide leaders in the field, helping hundreds of thousands of customers every year find, and do, "whatever makes them pink". lastminute.com is the European Travel Tech leader in Dynamic Holiday Packages. Our mission is to lead the travel industry by leveraging our technology to simplify, personalize, and enhance customers’ travel experience. Experts in brightening up online travel, we help our customers find and do “whatever makes them pink”.We continuously invest in talented people who ensure our offering is closer to the needs of the customers and keep us at the cutting edge of technology evolution. More than 1,700 employees spread across our offices worldwide develop our own products and services to power the entire traveler journey for millions of people. Job Description Job Description Web check-in(WCI) agents support our business partners in completing WCI for their customers when the automated process fails. Agents will have a queue of WCI& which needs to be processed every day manually. Key responsibilities Identifying customer needs Recommending solutionsto improve the quality Completing the airline check-in in a timely and accurate way Tracking the daily work Reporting to supervisors Forwarding unresolved queriesto specialists To be successful in this role, agents should have good exploring skills, patience, attention to fill correct details, conflict resolution and computer literacy who’s able to earn our clients’ trust. Agents should also be able to help establish our reputation as a company that offers excellent customer support by giving timely feedback to improve the quality. Qualifications: Any Degree Requirements Excellent English knowledge Customerservice attitude Good in exploring web portal options . Willing to work in different time zone Responsible enough to clearly follow the defined process . Passion for travel industry Work model: Hybrid (6 days) and Rotational Shift
lastminute.com group is a publicly traded multinational Group, among the worldwide leaders in the online travel industry, leveraging technology to simplify the life of travellers. As a smart travel provider, we offer our customers an extensive offering for all their needs, from flights, hotels, holidays and city breaks to cruises, car hire, as well as other travel and leisure related services. We operate a portfolio of well-known brands such as lastminute.com, Bravofly, Rumbo, Volagratis and Jetcost. Every month, the Group reaches across all its websites and mobile apps (in 17 languages and 40 countries) 43 million unique users that search for and book their travel and leisure experiences. More than 1,200 people enjoy working with us and contribute to provide our audience with a comprehensive and inspiring offering of travel related products and services. The Group is headquartered in Chiasso, Switzerland and is looking for a Contributor Software Development for its one of the development centre based in Bangalore, India. Job Description Key responsibilities: Build high-quality, clean, scalable, and reusable code by implementing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) for products /scalable applications. Work with the product owner&aposs / business teams to understand detailed requirements and own your code from design, implementation, test automation and delivery. Provide quick turnaround to business requirements and management requests. Take ownership of technical delivery against project timelines and requirements Requirements / Qualifications: 2-5 years of hand-on experience in Software Web Development using Java/J2EE technologies. Experience in building micro services with spring boot / spring framework. AWS cloud basic understanding. Hands on experience with unit testing framework Basic understanding of one of the RDBMS (preferably Mysql) Highly proactive, aggressive & self-motivated individual. Education: BE / B.Tech / MCA or equivalent is needed Show more Show less
Company Description At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Description Job Brief Operations Executives are integral to the day-to-day operations of the Commercial Team. They oversee various tasks to guarantee working harmoniously towards achieving team goals. Responsibilities Develop and implement operational policies and procedures. Coordinate with different departments to optimize workflow. Monitor and analyze operational processes to identify areas for improvement. Respond to reviews and monitor quality trends. Work with accountancy to ensure that partners keep a positive balance. Ensure compliance with industry regulations and company standards. Manage and evaluate operational performance and productivity. Track and analyze key performance indicators to ensure goals are met. Requirements and Skills Bachelor’s degree. Proven experience in operations management. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in project management tools and software. Business analytics experience.
Company Description At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Description Required Skills & Experience Bachelor’s Degree preferred; major in tourism or hospitality would be added advantage Business-oriented professional with high integrity; maintains strictest confidentiality; displays initiative and innovation; exercises sound judgement Results-focused and metrics-driven - Solution oriented with a proactive approach. Excellent time management and follow-up skills; ability to be diplomatically persistent in challenging situations Strong experience using MS Excel. Analytical & Logical approach to handle scenarios where data or instructions are incomplete. Sincere relationship builder; earns the confidence of others; bridges and sustains solid partnerships based on mutual support through a collaborative style Excellent diplomatic skills; possesses the ability to establish and maintain positive relationships with both internal and external business partners Ability to multitask effectively; must be able to change gears quickly without skipping a beat Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to Ability to effectively communicate to various levels and through a variety of communication channels Able to work independently as well as be a team player Proficiency in writing emails by following email etiquettes.
Company Description At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Description Required Skills & Experience Bachelor’s Degree preferred; major in tourism or hospitality would be added advantage Business-oriented professional with high integrity; maintains strictest confidentiality; displays initiative and innovation; exercises sound judgement Results-focused and metrics-driven - Solution oriented with a proactive approach. Excellent time management and follow-up skills; ability to be diplomatically persistent in challenging situations Strong experience using MS Excel. Analytical & Logical approach to handle scenarios where data or instructions are incomplete. Sincere relationship builder; earns the confidence of others; bridges and sustains solid partnerships based on mutual support through a collaborative style Excellent diplomatic skills; possesses the ability to establish and maintain positive relationships with both internal and external business partners Ability to multitask effectively; must be able to change gears quickly without skipping a beat Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to Ability to effectively communicate to various levels and through a variety of communication channels Able to work independently as well as be a team player Proficiency in writing emails by following email etiquettes.
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Description Required Skills & Experience Bachelor’s Degree preferred; major in tourism or hospitality would be added advantage Business-oriented professional with high integrity; maintains strictest confidentiality; displays initiative and innovation; exercises sound judgement Results-focused and metrics-driven - Solution oriented with a proactive approach. Excellent time management and follow-up skills; ability to be diplomatically persistent in challenging situations Strong experience using MS Excel. Analytical & Logical approach to handle scenarios where data or instructions are incomplete. Sincere relationship builder; earns the confidence of others; bridges and sustains solid partnerships based on mutual support through a collaborative style Excellent diplomatic skills; possesses the ability to establish and maintain positive relationships with both internal and external business partners Ability to multitask effectively; must be able to change gears quickly without skipping a beat Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to Ability to effectively communicate to various levels and through a variety of communication channels Able to work independently as well as be a team player Proficiency in writing emails by following email etiquettes.
The Company At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Responsibilities Job Description Analyze daily performance data, identifying key trends and offering recommendations for continuous improvement Support the Airobot product and technology teams with product analysis and quality assurance Support the Airobot business teams with ad hoc reporting and customer performance analysis Responding to Airobot customer service mailbox Being accountable in onboarding and supporting new customers Skills & Qualifications Domain : Work experience in the Airline industry. Having a strong understanding of different market travel document requirements. Analytical Skills: Strong ability to analyze data, identify trends, and derive insights. Technical Proficiency: Familiarity with data analysis tools and techniques (e.g Excel, Power BI). Communication Skills: Excellent verbal and written communication skills to convey findings and recommendations. Problem-Solving Skills: Ability to identify problems, propose solutions, and implement them effectively. Collaboration Skills: Ability to work effectively with cross-functional teams.
The Company At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Description Required Skills & Experience Bachelor’s Degree preferred; major in tourism or hospitality would be added advantage Business-oriented professional with high integrity; maintains strictest confidentiality; displays initiative and innovation; exercises sound judgement Results-focused and metrics-driven – Solution oriented with a proactive approach. Excellent time management and follow-up skills; ability to be diplomatically persistent in challenging situations Strong experience using MS Excel. Analytical & Logical approach to handle scenarios where data or instructions are incomplete. Sincere relationship builder; earns the confidence of others; bridges and sustains solid partnerships based on mutual support through a collaborative style Excellent diplomatic skills; possesses the ability to establish and maintain positive relationships with both internal and external business partners Ability to multitask effectively; must be able to change gears quickly without skipping a beat Presents ideas and directives clearly and persuasively; actively listens when spoken/presented to Ability to effectively communicate to various levels and through a variety of communication channels Able to work independently as well as be a team player Proficiency in writing emails by following email etiquettes.
Company Description At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Description We are looking for a Software Engineer to join our team of around 1,700 people worldwide to help us power up the traveler's journey for millions of holidaymakers. If you are passionate about travel and coding, keep reading, as you might be the perfect fit for this job. The job in brief : Job Title: Software Engineer Working model: hybrid from Bangalore Team: you will join our Payments and Fintech Engineering team Level - Professional Location - Bangalore, India Contract - Permanent What your impact will be Key Responsibilities Design, write, and test high-quality software by using a range of practices like TDD, DDD, Clean Code, or SOLID Principles Create resilient, secure, and performant applications capable of handling millions of requests per day, directly impacting the travel experience of our countless users. Collaborate with architects to define the best technical solution and infrastructure for new features, always focusing on CI/CD Take ownership of quality of the delivery, performance, reliability and scalability Use tech expertise to proactively find solutions to solve complex issues, understanding and considering the business needs Contribute positively to the team´s technical growth, sharing your technical knowledge by interacting with your peers in the day by day activities Make real impact Influencing and guiding engineers working in the whole product engineering department Collaborate effectively with engineers, architects, and stakeholders from multiple teams to solve complex problems to deliver end-to-end solutions Qualifications Your expertise Essential Strong experience as a Software Engineer programming in OO/FP languages but preferably in JVM: Java or Kotlin Previous experience working with Clean code, SOLID principles and Agile mindset, Previous experience working with the Spring/SpringBoot ecosystem Strong analytical skills and ability to make decisions based on data Ability to understand the business requirements Positive and collaborative attitude Growth mindset Fluency in English both written and spoken Desirable Experience in startup or product company Experience working with XP practices Experience with AWS Cloud Services Experience with Microservices and Kubernetes Experience with Messaging Queues (RabbitMQ, Kafka) Additional Information Perks of working with us : How we work together: An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities) Shorter working week (36h as full time), with a half working day on Fridays Flexible start and end of the working day, with core hours from 10:00 to 4:00 pm Possibility to work from anywhere for a period of time per year defined according to local regulations How we learn together: Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time. Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content Other perks: 2 paid days off per year for volunteering purposes Occasional social events to foster connections among colleagues Travel industry discounts and flash exclusive staff fares We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws. Wish you were here? We do, too! Selection process steps* : HR interview 1st Interview (2 hours): Manager + Team Member + Pair Programming Offer extended (*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview) Our commitment to celebrate diversity and generate belonging At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. Eligibility criteria: By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Description We are looking for a Software Engineer to join our team of around 1,700 people worldwide to help us power up the traveler's journey for millions of holidaymakers. If you are passionate about travel and coding, keep reading, as you might be the perfect fit for this job. The job in brief : Job Title : Software Engineer Working model : hybrid from Bangalore Team : you will join our Payments and Fintech Engineering team Level - Professional Location - Bangalore, India Contract - Permanent What your impact will be Key Responsibilities Design, write, and test high-quality software by using a range of practices like TDD, DDD, Clean Code, or SOLID Principles Create resilient, secure, and performant applications capable of handling millions of requests per day, directly impacting the travel experience of our countless users. Collaborate with architects to define the best technical solution and infrastructure for new features, always focusing on CI/CD Take ownership of quality of the delivery, performance, reliability and scalability Use tech expertise to proactively find solutions to solve complex issues, understanding and considering the business needs Contribute positively to the team´s technical growth, sharing your technical knowledge by interacting with your peers in the day by day activities Make real impact Influencing and guiding engineers working in the whole product engineering department Collaborate effectively with engineers, architects, and stakeholders from multiple teams to solve complex problems to deliver end-to-end solutions Qualifications Your expertise Essential Strong experience as a Software Engineer programming in OO/FP languages but preferably in JVM: Java or Kotlin Previous experience working with Clean code, SOLID principles and Agile mindset, Previous experience working with the Spring/SpringBoot ecosystem Strong analytical skills and ability to make decisions based on data Ability to understand the business requirements Positive and collaborative attitude Growth mindset Fluency in English both written and spoken Desirable Experience in startup or product company Experience working with XP practices Experience with AWS Cloud Services Experience with Microservices and Kubernetes Experience with Messaging Queues (RabbitMQ, Kafka) Additional Information Perks of working with us : How we work together: An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities) Shorter working week (36h as full time), with a half working day on Fridays Flexible start and end of the working day, with core hours from 10:00 to 4:00 pm Possibility to work from anywhere for a period of time per year defined according to local regulations How we learn together : Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time. Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content Other perks : 2 paid days off per year for volunteering purposes Occasional social events to foster connections among colleagues Travel industry discounts and flash exclusive staff fares We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws. Wish you were here? We do, too! Selection process steps* : HR interview 1st Interview (2 hours): Manager + Team Member + Pair Programming Offer extended (*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview) Our commitment to celebrate diversity and generate belonging At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. Eligibility criteria: By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. Job Description We are looking for a Software Engineer to join our team of around 1,700 people worldwide to help us power up the traveler's journey for millions of holidaymakers. If you are passionate about travel and coding, keep reading, as you might be the perfect fit for this job. The job in brief : Job Title : Software Engineer Working model : hybrid from Bangalore Team : you will join our Payments and Fintech Engineering team Level - Professional Location - Bangalore, India Contract - Permanent What your impact will be Key Responsibilities Design, write, and test high-quality software by using a range of practices like TDD, DDD, Clean Code, or SOLID Principles Create resilient, secure, and performant applications capable of handling millions of requests per day, directly impacting the travel experience of our countless users. Collaborate with architects to define the best technical solution and infrastructure for new features, always focusing on CI/CD Take ownership of quality of the delivery, performance, reliability and scalability Use tech expertise to proactively find solutions to solve complex issues, understanding and considering the business needs Contribute positively to the teams technical growth, sharing your technical knowledge by interacting with your peers in the day by day activities Make real impact Influencing and guiding engineers working in the whole product engineering department Collaborate effectively with engineers, architects, and stakeholders from multiple teams to solve complex problems to deliver end-to-end solutions Qualifications Your expertise Essential Strong experience as a Software Engineer programming in OO/FP languages but preferably in JVM: Java or Kotlin Previous experience working with Clean code, SOLID principles and Agile mindset, Previous experience working with the Spring/SpringBoot ecosystem Strong analytical skills and ability to make decisions based on data Ability to understand the business requirements Positive and collaborative attitude Growth mindset Fluency in English both written and spoken Desirable Experience in startup or product company Experience working with XP practices Experience with AWS Cloud Services Experience with Microservices and Kubernetes Experience with Messaging Queues (RabbitMQ, Kafka) Additional Information Perks of working with us : How we work together: An inclusive, friendly, and international environment (you'll be working with colleagues from +10 countries and over 48 nationalities) Shorter working week (36h as full time), with a half working day on Fridays Flexible start and end of the working day, with core hours from 10:00 to 4:00 pm Possibility to work from anywhere for a period of time per year defined according to local regulations How we learn together : Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time. Professional and managerial skills development training paths, access to e-learning platforms such as O'reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content Other perks : 2 paid days off per year for volunteering purposes Occasional social events to foster connections among colleagues Travel industry discounts and flash exclusive staff fares We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws. Wish you were here We do, too! Selection process steps* : HR interview 1st Interview (2 hours): Manager + Team Member + Pair Programming Offer extended (*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview) Our commitment to celebrate diversity and generate belonging At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. Eligibility criteria: By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.
As a Business-oriented professional at lastminute.com, you will play a crucial role in the team by leveraging your skills and experience to contribute to our success. If you are a professional who maintains high integrity, exercises sound judgement, and can establish positive relationships with both internal and external business partners, then you might be the perfect fit for our team. Your ability to communicate effectively to various levels and through a variety of channels, as well as work independently and as a team player, will be highly valued in our dynamic work environment. Key Responsibilities: - Bachelors Degree preferred; major in tourism or hospitality would be an added advantage - Results-focused and metrics-driven with a solution-oriented and proactive approach - Excellent time management and follow-up skills, with the ability to be diplomatically persistent in challenging situations - Strong experience using MS Excel and an analytical & logical approach to handle scenarios where data or instructions are incomplete - Sincere relationship builder who earns the confidence of others and possesses excellent diplomatic skills - Ability to multitask effectively and change gears quickly without skipping a beat - Proficiency in writing emails by following email etiquettes Qualifications Required: - Bachelors Degree preferred; major in tourism or hospitality would be an added advantage - Results-focused and metrics-driven with a solution-oriented and proactive approach - Excellent time management and follow-up skills, with the ability to be diplomatically persistent in challenging situations - Strong experience using MS Excel and an analytical & logical approach to handle scenarios where data or instructions are incomplete - Sincere relationship builder who earns the confidence of others and possesses excellent diplomatic skills - Ability to multitask effectively and change gears quickly without skipping a beat - Proficiency in writing emails by following email etiquettes,
Company Description At lastminute.com, we live for the holidays. We are the European Travel-Tech leader in Dynamic Holiday Packages. With technology, we turn spontaneous thoughts into meaningful experiences, helping people travel the world. We are looking for a Agent - Customer Support to join our team of around 1,700 people worldwide to help us power up the traveller's journey for millions of holidaymakers. If you are Skilled into Excellent verbal and written communication & Problem Solving, keep on reading, as you might be the perfect fit for this job. Job Description The job in brief : Job Title - Agent - Customer Support(English Speaking) Working model - 6days,(1day rotational week off) Team - you will join the Customer Support team within the CS department. Level - Entry - Mid Level Location - Bengaluru, India Contract - Permanent - full-time What your impact will be : Identifying customer needs, investigating and recommending solutions. Solving customer issues in a timely and accurate way and maintaining follow-ups to ensure end-to-end resolutions are attempted and achieved for every customer connection. Consistent upskilling as part of self-development to maintain process knowledge. Maintaining coordination within teams to collaborate on solutions and escalations. Work towards high CSAT and positive NPS consistently - ensure positive customer experiences. Your expertise: Excellent communications - Verbal and Written Attention to details, conflict resolution and relationship building. Possesses computer literacy, ability to work on excel, PowerPoint, word and customized company based applications. Agents should also be able to help establish our reputation as a company that offers excellent customer support during all post-sales procedures. Perks of working with us : How we work together: An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities) How we learn together : Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content Wish you were here? We do, too! Selection process steps* : HR Screening (10-30 minutes) 1st interview (Manager): soft skills + technical knowledge HR Final Round Offer Extended Our commitment to celebrate diversity and generate belonging: At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel. Eligibility criteria: By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status. (*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview) Please note - We work 6 days a week (Mon - Sun), rotational shifts - 24/7. Qualifications Any Graduate