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5.0 - 10.0 years

3 - 7 Lacs

Hyderabad

Work from Office

Job Summary: We are looking for a highly experienced Siebel Order Management and Fulfillment Specialist to support and enhance our CRM and service delivery systems. The role focuses on implementing, customizing, and optimizing Siebels Order Management (OM) and Fulfillment modules to streamline end-to-end customer order processing and delivery. Key Responsibilities: Design, configure, and support Siebel Order Management (OM) modules including Quote, Order Capture, Pricing, and Product Configuration. Implement and support Fulfillment processes , including order validation, orchestration, shipment tracking, and provisioning. Collaborate with business stakeholders to understand order lifecycle and fulfilment process requirements. Develop technical solutions to automate order flows and reduce order fallout. Handle complex product catalogs , pricing rules , and bundling logic . Integrate Siebel OM with external systems (e.g., ERP, Billing, Inventory, Logistics). Monitor and improve system performance and data integrity. Participate in regression testing and deployment activities for Siebel enhancements. Maintain documentation and provide production support for order and fulfillment tracks. Required Skills & Experience: 5+ years of experience working with Siebel CRM , with a strong focus on Order Management and Fulfillment . Deep understanding of Siebel Data Model , Business Components , Workflows , and EAI . Hands-on expertise in Siebel Product Administration , Pricing Engine , and Product Configuration . Experience with Integration Objects , Web Services , and EAI for interfacing with downstream systems. Good exposure to Order Lifecycle Management , provisioning, and exception handling. Experience with Siebel Tools , Configuration , and Scripting (eScript, BS) . Familiarity with Telecom, BFSI, or Utility domains (preferred). Strong analytical, communication, and documentation skills. Preferred Qualifications: Experience in Agile environments . Knowledge of Oracle Cloud or other CRM platforms (for hybrid environments). Hands-on with EIM , Data Migration , or Open UI customizations. Familiarity with CI/CD tools and automated testing frameworks for Siebel.

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8.0 - 13.0 years

25 - 40 Lacs

Bengaluru

Remote

Role Summary: We are seeking an experienced Solution Architect to lead the design and implementation of CRM and Contact Center solutions tailored to the banking and financial services domain. This individual will work closely with business stakeholders, technology teams, and vendors to ensure robust, scalable, and compliant architectures that enhance customer engagement and operational efficiency. Key Responsibilities: Define end-to-end solution architectures for CRM platforms (e.g., Salesforce, Microsoft Dynamics) and Contact Center solutions (e.g., Genesys, Avaya, Cisco, NICE, Amazon Connect). Translate banking business requirements into architectural blueprints and system designs. Lead technical discussions with internal teams, vendors, and partners. Ensure architecture aligns with enterprise standards, security, compliance, and data governance requirements. Evaluate and recommend platforms, frameworks, and integration strategies. Provide architecture oversight during solution implementation, testing, and go-live. Design customer journey flows, CTI integrations, IVR logic, and omnichannel experiences. Support CRM data modelling, campaign management, workflow automation, and AI/ML enablement. Guide teams on best practices for contact center reporting, WFM, call routing, and quality management. Ensure scalability, fault tolerance, and performance optimization for high-availability environments. Required Qualifications & Skills: Bachelors or Masters degree in Computer Science, Information Systems, or related field. 8+ years of experience in solution architecture, with at least 4 years in banking/financial services. Strong domain knowledge in retail/corporate banking, customer service, and digital transformation. Hands-on experience with leading CRM platforms (e.g., Salesforce, MS Dynamics, Siebel). Deep expertise in Contact Center platforms (e.g., Genesys Cloud/Engage, Cisco UCCE, NICE, Avaya). Solid understanding of CTI, SIP/VoIP, telephony systems, call flows, and channel integration. Proficiency in system integration patterns (APIs, ESB, middleware, etc.). Familiarity with AI/ML, chatbots, voice bots, and intelligent routing in the contact center space. Experience with data privacy (GDPR, local compliance), KYC/AML processes, and security standards. TOGAF, Salesforce Architect, AWS/Azure certifications (preferred but not mandatory).

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5.0 - 10.0 years

10 - 20 Lacs

Bengaluru

Remote

Role & responsibilities : Key Responsibilities: Design, configure, and support Siebel Order Management (OM) modules including Quote, Order Capture, Pricing, and Product Configuration. Implement and support Fulfillment processes , including order validation, orchestration, shipment tracking, and provisioning. Collaborate with business stakeholders to understand order lifecycle and fulfilment process requirements. Develop technical solutions to automate order flows and reduce order fallout. Handle complex product catalogs , pricing rules , and bundling logic . Integrate Siebel OM with external systems (e.g., ERP, Billing, Inventory, Logistics). Monitor and improve system performance and data integrity. Participate in regression testing and deployment activities for Siebel enhancements. Maintain documentation and provide production support for order and fulfillment tracks. Required Skills and Experience: 5+ years of experience working with Siebel CRM , with a strong focus on Order Management and Fulfillment . Deep understanding of Siebel Data Model , Business Components , Workflows , and EAI . Hands-on expertise in Siebel Product Administration , Pricing Engine , and Product Configuration . Experience with Integration Objects , Web Services , and EAI for interfacing with downstream systems. Good exposure to Order Lifecycle Management , provisioning, and exception handling. Experience with Siebel Tools , Configuration , and Scripting (eScript, BS) . Familiarity with Telecom, BFSI, or Utility domains (preferred). Strong analytical, communication, and documentation skills. Preferred Qualifications: Experience in Agile environments . Knowledge of Oracle Cloud or other CRM platforms (for hybrid environments). Hands-on with EIM , Data Migration , or Open UI customizations. Familiarity with CI/CD tools and automated testing frameworks for Siebel. Preferred candidate profile

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3.0 - 8.0 years

3 - 8 Lacs

Gurugram

Work from Office

Role & responsibilities Siebel Mandatory Skills Develops and Supports Siebel solutions. Skills include requirements definition, Siebel development including configuration, scripting, workflow. Should have Siebel Development experience of 3 + years . Nice to Have Skills NA JD (Coments to supplier) Develops and Supports Siebel solutions. Skills include requirements definition, Siebel development including configuration, scripting, workflow. Should have Siebel Development experience of 3 + years. Band 6B Location Gurgaon

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10.0 - 15.0 years

14 - 18 Lacs

Bengaluru

Work from Office

Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the worlds most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Global Process Ownership is key to improving the effectiveness and efficiency of processes across the enterprises global operations, in a consistent and standardized way, while still recognizing that there will be some necessary exceptions. This is achieved by creating a vision and end-to-end framework and through implementing and utilizing global measurements and metrics. Global Process Ownership helps in achieving process and policy standardization, which are implemented and enforced across the entire Enterprise. A Global Process Owner looks beyond day-to-day operations and has oversight over the entire process, whether managed by shared services, or upstream or downstream. Reporting to the Finance Operations Functional Lead, the AECOM Order-to-Cash (O2C) Global Process Owner is a key leadership role. Working with offshore centres, the role will ensure appropriate design of services, working with stakeholders across AECOM business lines and functions to ensure value creation, budget delivery, and alignment in expectations. This key position is fundamental to aligning working capital positions across AECOM. It has high visibility across both finance and operational leadership teams worldwide and as such will be required to interact with all levels of management in the business to drive new initiatives and relationships with regional finance directors and business line leadership. This role will take AECOM further up its maturity curve to create and deliver a world leading O2C function. Key responsibilities include: Refine the operating model and ensure that it includes vision/strategy, governance, service delivery framework and a global standard process Support operational business units in creating and adopting global best practice in working capital management on billing and collection activities Lead and improve process and technology design and enablement including, but not limited to, Artificial Intelligence / Robotics. Significant contributor to the development of the ABC billing and collections platforms. Improve integrity of the tower process and increase process reliability through improved cross functional alignment. Design and implement health metrics and KPIs to monitor the process and systems; map these against industry best practice. Improve management and control over the entire end to end process, removing redundant and focusing on added value activities Drive business transformation initiatives focused on improving the employee experience and standardization and automation of processes Drive a culture of constant improvement; Identify and implement initiatives in order in increase business-wide effectiveness and efficiency Enhance controls that maximize efficiency while keeping teams operationally compliant Collaborate with key stakeholders including but not limited to Geography CFOs Regional Working Capital Managers, Treasury, Operational and Client Managers, Project Managers, IT, Controls and Finance Working with key stakeholders to drive tangible financial improvement for the Enterprise to include, but not limited to, DSO reduction, Operating Cash Flow improvement and credit risk mitigation. Work with communication and change management teams to build effective plans when required. Key deliveries include: Work with Working Capital Managers to reduced global DSO. Implement policy and processes to detect, monitor and mitigate credit risk across the Enterprise. Ensure appropriate BCP programme is developed and implemented. Qualifications Skills/Experiences Bachelors degree in Accounting or related discipline; CPA required 10+ years of experience in a Shared Services or Global Business Services (GBS) environment, with exposure to multi-functional operations Proven background in Order-to-Cash (OTC) processes, including billing, collections, and cash applications Strong track record in end-to-end process management and driving operational efficiency across geographies Experience leading transformation projects, with focus on process improvement, standardization, and automation Solid financial and business acumen, with ability to interpret data and translate it into strategic actions Demonstrated ability to manage multiple priorities and deliver under pressure in fast-paced environments Skilled in stakeholder engagement, with the ability to influence and align cross-functional teams and leadership Strong project leadership and change management capabilities Excellent communication and interpersonal skills, with the ability to present clearly and persuasively Proven experience applying Continuous Improvement methodologies such as Lean, Six Sigma, or similar in a global environment Additional Information This role is open in multiple GBS locations - Philippines, India, Romania, and United States.

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5.0 - 9.0 years

0 Lacs

west bengal

On-site

You should have a minimum of 5 years of experience in configuring, deploying, and fine-tuning Siebel CRM. Your hands-on experience should include Siebel IP17 and IP19.x, along with proven expertise in performance tuning. Proficiency in working with operating systems like Linux and Windows is essential, as well as an in-depth understanding of Siebel Enterprise Architecture and Best Practices. Your responsibilities will include hands-on experience with Siebel configuration, specifically in the UI Layer, BO Layer, and Data Layer. You should be an expert in workflow and eScript, with experience in configuring inbound/outbound web services and JMS. Familiarity with Siebel Open UI (PM and PR) and configuring Assignment Manager criteria and workflow is required. Additionally, you should have knowledge of server management tasks, experience with Siebel Marketing Campaigns, and proficiency in Siebel Lead Management and Service Request modules. Experience with Java is a plus. Banking knowledge, particularly in campaign management, is preferred. Experience in both retail and corporate domains will be beneficial for this role.,

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8.0 - 11.0 years

30 - 35 Lacs

Pune

Work from Office

Critical Skills to Possess: 8+ years of experience with Oracle Siebel CRM , especially in Service or Call Center modules . Expertise in Siebel Tools, Workflows, Scripting (eScript/Browser Script) . Strong understanding of ticket lifecycle , SLA handling , and escalation logic . Familiarity with Siebel EIM , EAI , and Open UI customizations. Ability to troubleshoot and resolve production issues quickly. Good knowledge of SQL , Oracle DB , and performance tuning. Experience working in large-scale, global deployments and agile environments. Preferred Qualifications: BS degree in Computer Science or Engineering or equivalent experience Roles and Responsibilities Support and enhance Siebel GCT (Global Custom Ticketing) functionality for global operations. Work with business analysts and stakeholders to gather requirements and provide solutions within Siebel CRM. Customize Siebel objects (BOs, BCs, Applets, Views, Screens) to align with GCT processes. Implement and maintain Workflows, Business Services, and Scripting in the ticketing system. Integrate with external systems via Siebel EAI , Web Services , or REST APIs for end-to-end ticket lifecycle management. Develop ticket escalation logic, SLA timers, notifications, and custom reports. Perform production support and defect fixes as part of a global support model (follow-the-sun). Participate in testing (unit, SIT, UAT) and documentation.

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2.0 - 5.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Novo Nordisk Global Business Services (GBS), India Department- Global Finance GBS Job Location - Bangalore Are you an experienced payroll professional with a knack for numbersDo you thrive in a fast-paced environment and have a passion for financial accuracyWe are looking for a Senior Associate I to join our dynamic team at Novo Nordisk in Bangalore. If this sounds like you, read more and apply today for a life-changing career. Apply now! About the department Global Finance GBS Bangalore, established in 2007, is a key player in supporting Accounting, Finance & Procurement, and Financial Planning & Analytics (FP&A) for Headquarters, Europe, North America, International Operations (IO), and GBS Bangalore. Our mission is to provide superior service to our stakeholders consistently and add value through standardisation and efficiency. Join our vibrant team in Bangalore and be part of a collaborative and innovative work environment. The position As a Senior Associate I at Novo Nordisk, you will Be responsible for the review of pay registers and maintain Payroll master templates. Prepare and post Payroll journals in SAP, and review Payroll Accruals and Postings. Raise cross-charge expenses and support affiliates and customer queries. Conduct month-end reporting and perform minimum controls. Drive automation and digitalisation within payroll processes. Ensure payroll account clearing and meet all defined KPIs. Coordinate with the Account team during month-end closure and prepare materials for auditors. Qualifications A minimum of a Bachelor of Commerce with 5 to 6 years of experience in Payroll Accounting Process. 5 years experience working with SAP and general ledger accounting. Strong problem-solving and analytical skills, with a solid understanding of accounting concepts. Experience in variance analysis, audit, and controlling. Ability to work with limited supervision and a strong work ethic. Must be highly motivated and flexible to work effectively in a fast-paced environment. Excellent communication skills and a team player mindset.

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5.0 - 10.0 years

8 - 12 Lacs

Mumbai

Work from Office

Internal Communication Specialist - B The candidate will be a part of the Communications stream under Marketing & Creative Services (MACS), a unit of Capgemini Business Services (BSv), and will be responsible for communications support to a Capgemini Group business entity. - Write, edit, and proofread articles for Internal Communications - Write copies for branding collaterals like posters, brochures, etc. - Co-ordinate with business units to gather information and craft articles, messages, or newsletters - Be responsible for managing content and updating the intranet using internal content management tools - Message and newsletter creation using internal tools - Writing and editing for marketing collaterals Specification/Skill/Experience At least 5+ years writing experience and handling of content management systems for publishing on sites like intranets Proficiency in English, a very high standard of both spoken and written language Can work independently and self-manage priorities, with minimum supervision Have a sharp eye for detail Robust writing skills - the selected candidate will be writing and editing content on a daily basis Can work independently with stakeholders and marketers on content pieces and campaigns University degree in English/Comparative Literature (Additional degree in journalism, media studies or related qualification preferred) A cross-cultural background, ideally exposure to an MNC set-up with extensive handling of onshore stakeholders Ability to muti-task and manage more than one project at a time working under tight deadlines Strong organizational and project-management skills Should be able to create content for LinkedIn, X, Viva Engage Experienced knowledge of SharePoint content sites, Microsoft Word, MS Stream, MS Sway, Excel & PowerPoint (PreferredCanva and/or Photoshop (added advantage)). Skills (competencies)

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3.0 - 8.0 years

15 - 20 Lacs

Bengaluru

Work from Office

Job Area: Engineering Group, Engineering Group > Software Test Engineering General Summary: At Qualcomm, we are transforming the automotive industry with our Snapdragon Digital Chassis and building the next generation software defined vehicle (SDV). Snapdragon Ride is an integral pillar of our Snapdragon Digital Chassis, and since its launch it has gained momentum with a growing number of global automakers and Tier1 suppliers. Snapdragon Ride aims to address the complexity of autonomous driving and ADAS by leveraging its high-performance, power-efficient SoC, industry-leading artificial intelligence (AI) technologies and pioneering vision and drive policy stack to deliver a comprehensive, cost and energy efficient systems solution. The Software Test and Quality infrastructure team is centrally defining, establishing, and rolling out the software test frameworks and software quality infrastructure used by multiple projects within Automated Driving. We are looking for smart, innovative, and motivated individuals with strong vehicle testing background and experience to test the ADAS SW platform. The chosen candidate will get an opportunity to lead ADAS vehicle validation team working for a leading Indian car manufacturer. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 3+ years of Software Test Engineering or related work experience. OR Master's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Test Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Test Engineering or related work experience. 2+ years of work or academic experience with Software Test or System Test, developing and automating test plans and/or tools (e.g., Source Code Control Systems, Continuous Integration Tools, and Bug Tracking Tools). Prepare test strategy based on customer requirement/Tier1 Catalogue. Review on Requirements and Test Cases. Plan and execute multiple level testing smoke test, L0/L1 testing, software in loop testing and vehicle testing for AD entry +/ Mid Designs test plans, test cases, test scenarios, scripts, or procedures with the target to ensure the best coverage of the requirements for features. Responsible for preparing consolidated test report with test coverage, Known issues, functional/nonfunctional test results, observations, and bugs Reprocess and analyze the events regression testing in application dataset from OEM project. Support team to test in vehicle the System integration OEM specific hardware, error guessing, configurability testing, issue reproducibility, exploratory and feature combining tests for ADAS SW platform for features like: o Adaptive Cruise Control o Autonomous Emergency Braking o Collision avoidance features (Lane Support System, Traffic Assist, Risk Mitigation Support) o Road Sign Information Documents systems-level defects, using a bug tracking system, and report defects to developers. Identifies, analyzes, troubleshoots, and documents problems with program function, output, or content. Develops testing programs that assess effectiveness of a new system or modification of an existing system. Assure that the project is developed according to Qualcomm quality standards. Preferred Qualifications: Bachelor's degree in Computer Science, Informatics or equivalent. Minimum of 7+ years of relevant work experience. Knowledge of CAN/Ethernet communication protocol experience with the associated tools form Vector (i.e. CANoe, CANalyzer, CANdela) and Star Corporation tools (i.e. Fl3X) Experience with flashing ADAS systems Familiarity with C, CAPL programming languages Excellent analytical skills Driver Certification Nice to have: Advanced pilot passenger vehicle tests driver certification Experience in designing test cases and test automation solutions. GIT knowledge Basic C++ Programming Python scripting Continuous Integration knowledge ISTQB certification Agile mindset and experience with SCRUM Applicants Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

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6.0 - 11.0 years

3 - 8 Lacs

Pune, Mumbai (All Areas)

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Roles and Responsibility: • You need to perform full life cycle of Siebel application implementation, including requirement definition, design, development, testing. • Responsible for analysis of functional and technical requirements for Siebel in collaboration with customer. • You will use your consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients business environment:Nice to Have Skills:NA.JD.(Coments to supplier).Develops and Supports Siebel solutions. Skills include requirements definition, Siebel development including configuration, scripting, EAI development and testing. Should have Siebel Development experience of 7 + years. Roles and Responsibility: • You needto perform full life cycle of Siebel application implementation, including requirement definition, design, development, testing. • Responsible for analysis of functional and technical requirements for Siebel in collaboration with customer. • You will use your consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients’ business environment Preferred candidate profile

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5.0 - 7.0 years

5 - 11 Lacs

Hyderabad

Work from Office

Warm Greetings from SP Staffing Services!!! We have an urgent opening from one of our MNC clients for the position below. Siebel Developer/ Contract to Hire and Face-to-Face Interview. Exp: 5 to 7 Yrs Location: Hyderabad Notice Period: Immediate JD: Thershold Band:7A. Siebel Integration: Hands on experience working as Siebel Developer with In-depth knowledge of Siebel Tools including configuration,scripting,workflows,Business Services, Siebel Order Management, DB SQL for customizing, Siebel Product Configuration, extending Siebel functionality. Familiarity with integration technologies and standards like web services, EAI and middleware Experience in performance tuning,troubleshooting and debugging application. Knowledge of database concepts PL/SQL Procedures. Experience working with Siebel Telecom Application preferably higher version with Siebel workspaces. Ability to work both independently and collaboratively in a team environment Excellent analytical, problem-solving and communication skills If you are interested please share your updated resume with preetha.m@spstaffing.in or 7358295265

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4.0 - 8.0 years

11 - 15 Lacs

Pune

Work from Office

As a Oracle Cloud Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work developing solutions that excel at user experience, style, performance, reliability and scalability to reduce costs and improve profit and shareholder value. Your primary responsibilities include: Tailored Oracle Cloud SolutionsShape solutions within Oracle Cloud based on key client requirements following Agile methodology. Application Configuration and TestingConfigure and test applications to check that it meets business requirements. Continuous Improvement and Problem-SolvingWork within a continuous improvement framework, challenging ideas and finding solutions to problems Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Hiring manager and Recruiter should collaborate to create the relevant verbiage Should be able to understand implementation done in the system,Should be able to understand the issues raised by users and replicate it in non PRD system. Convert and explain key business requirement to technical specification document for development for any changes. Configure SAP System with CO module as per the requirements specified,Convert and create impact analysis document. Understand integration requirement with other SAP modules and Non SAP systems. Analyze, Research, Troubleshoot and help resolve defects arising out of process, Able to do regression testing and System integration testing Preferred technical and professional experience Good to have Oracle CPQ certification Strong Analytical and conceptual skills

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4.0 - 8.0 years

11 - 15 Lacs

Bengaluru

Work from Office

As a Oracle Cloud Consultant you will serve as a client-facing practitioner who sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. You will work developing solutions that excel at user experience, style, performance, reliability and scalability to reduce costs and improve profit and shareholder value. Your primary responsibilities include: Tailored Oracle Cloud SolutionsShape solutions within Oracle Cloud based on key client requirements following Agile methodology. Application Configuration and TestingConfigure and test applications to check that it meets business requirements. Continuous Improvement and Problem-SolvingWork within a continuous improvement framework, challenging ideas and finding solutions to problems Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Should be able to understand implementation done in the system,Should be able to understand the issues raised by users and replicate it in non PRD system. Convert and explain key business requirement to technical specification document for development for any changes. Configure SAP System with CO module as per the requirements specified,Convert and create impact analysis document. Understand integration requirement with other SAP modules and Non SAP systems. Analyze, Research, Troubleshoot and help resolve defects arising out of process, Able to do regression testing and System integration testing Preferred technical and professional experience Good to have Oracle CPQ certification Strong Analytical and conceptual skills

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3.0 - 7.0 years

3 - 7 Lacs

Mumbai

Work from Office

Account verification handling for all NR customers Handling email communications Intra department coordination Inventory management for NRI business Customer on boarding support Support front end sales team Resolution of all service issues (complaints/escalations) Attrition control and account revival Job Requirements: Language proficiency-both Hindi and English and both written and verbal communication. Experience in handling customer complaints and services Graduate /Post Graduate/Diploma Knowledge about back end systems like BCIF, Siebel etc. Proficient inMS Office, (Word, Excel and PowerPoint). Self-starter & Service Oriented Work as Team & support function Willingness to work in shifts

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6.0 - 11.0 years

18 - 22 Lacs

Gurugram

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Job Title - S&C GN Strategy OM&OD-Manager Management Level:Manager Location:Bangalore, Gurgaon and Mumbai Must have skills: experience in management consulting with focus on shared services / GBS / functional operating models, in shared services design , global operating models , organization structuring , or large-scale transformation programs. Good to have skills valuation, Proven experience in shared services design, global operating models, organization structuring, or large-scale transformation programs. Job Summary :As part of a high-performing strategy team, you will work with leading global and local clients to co-create agile, resilient, and data-driven operating models that align with evolving business strategies and future-of-work trends. You will play a key role in shaping client transformation journeys, managing senior stakeholder relationships, and mentoring junior team members. Roles & Responsibilities: Lead client engagements in shared services design, operating model development, and organizational redesign. Drive data-driven strategy and workforce transformation initiatives. Translate business strategy into actionable operating models and transformation roadmaps. Leverage analytics and visualization tools to generate insights and recommendations. Collaborate stakeholders as a trusted advisor. Mentor and develop junior team members, fostering a culture of inclusivity and continuous learning. Strengthen relationships with global client teams to identify value opportunities Professional & Technical Skills: Ability to demonstrate high integrity and credibility Database management skills (MS Access) Expertise in designing target operating models (TOM) and enterprise-wide organizational structures. Strong understanding of global business services (GBS) and shared services frameworks. Experience in job architecture redesign and role clarity initiatives. Ability to align organizational structures with business strategy and digital transformation goals. Additional Information: Practice :Operating Model & Organization Design I Areas of Work: Operating Model; Organization Design; Job Architecture Re-Design; Shared Services Design and Implementation; Location Strategy | The Operating Model and Organization Design is part of Accentures Business Strategy Practice and focuses on advancing our clients key strategic priorities and objectives. We help our clients architect agile operating models embracing future of work, workforce and workplace powered by transformational technology, ecosystems, and analytics utilizing Accentures best-in-class methodology. About Our Company | Accenture (do not remove the hyperlink)Qualification Experience:Post MBA - 6+ years of relevant experience in management consulting with focus on shared services / GBS / functional operating models. Educational Qualification:MBA from a tier 1 institute

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15.0 - 20.0 years

5 - 9 Lacs

Bengaluru

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Novo Nordisk Global Business Services (GBS), India Department – Intercompany COE Are you passionate about accounting and intercompany processesDo you thrive in a fast-paced environment where you can make a real impactIf so, we have an exciting opportunity for you! Join Novo Nordisk as an Intercompany Accountant and be part of a team that drives excellence in financial operations. Read on and apply today for a life-changing career. About the department Global Finance GBS Bangalore, established in 2007, is at the heart of Novo Nordisk’s financial operations. Our team supports Accounting, Finance & Procurement, and Financial Planning & Analytics (FP&A) for Headquarters, Region Europe, North America, International Operations (IO), and GBS Bangalore. With over 15 years of expertise, we pride ourselves on delivering superior service to our stakeholders, driving standardization, and enhancing efficiency. Located in the vibrant city of Bangalore, our department fosters a collaborative and dynamic atmosphere where innovation and excellence thrive. The position As a Senior Associate I at Novo Nordisk, you will play a pivotal role in ensuring the smooth execution of accounting processes and compliance with regulatory standards. The key responsibilities will include: Managing intercompany accounting tasks. Accounting of intercompany invoices and cross-company postings. Supporting affiliates and addressing customer queries. Handling month-end reporting and intercompany reconciliations and driving automation and RPA initiatives for the team. Meeting defined KPIs and individual targets at both process and individual levels. Supporting audits and ensuring compliance with Sarbox and other regulatory standards. Qualifications To be successful in this role, we are looking for candidates who have: Minimum of Bachelor of commerce or Equivalent Qualification good academic track record and grades. Minimum 3 to 6 years of experience in R2R/Intercompany process. Experience working with SAP. Experience working with Intercompany transactions and reconciliation , accrual analysis and postings. Good knowledge of accounting documentation and transaction link, Sarbox and audit material. Team player, Problem solving and analytical skills and Strong communication skills. Working at Noco Nordisk Novo Nordisk is a leading global healthcare company with a 100-year legacy of driving change to defeat serious chronic diseases. Building on our strong legacy within diabetes, we are growing massively and expanding our commitment, reaching millions around the world and impacting more than 45 million patient lives daily. All of this has made us one of the 20 most valuable companies in the world by market cap. Our success relies on the joint potential and collaboration of our more than 72,000 employees around the world. We recognise the importance of the unique skills and perspectives our people bring to the table, and we work continuously to bring out the best in them.

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5.0 - 9.0 years

0 Lacs

west bengal

On-site

You should have at least 5 years of experience in configuring, deploying, and fine-tuning Siebel CRM. Your hands-on experience should include working with Siebel IP17 and IP19.x, along with a proven track record in performance tuning. Proficiency in operating systems like Linux and Windows is essential. Your role will require an in-depth understanding of Siebel Enterprise Architecture and Best Practices. You should be adept at Siebel configuration across UI Layer, BO Layer, and Data Layer. Expertise in workflow and eScript is a must, along with experience in configuring inbound/outbound web services and JMS. Experience with Siebel Open UI (PM and PR) and configuring Assignment Manager criteria and workflow will be part of your responsibilities. Knowledge of server management tasks is crucial. Familiarity with Siebel Marketing Campaigns, Lead Management, and Service Request modules is required. Exposure to Java would be advantageous. Banking knowledge, especially in campaign management, will be beneficial. Experience in both retail and corporate domains will be an added advantage. If you meet these requirements, we encourage you to apply for this position.,

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20.0 - 25.0 years

4 - 8 Lacs

India, Bengaluru

Work from Office

Hello go-getter We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to seamlessly integrate, digitalize and optimize business processes with a portfolio that covers end-to-end business needs. You’ll make an impact by: We are currently looking for Order Management/ Specialist to join our india/international order management / logistics Centre in one of our Divisions (B2B model).The successful candidate will be primarily responsible for customer order processing (products and systems), some logistics activities and taking part in shaping of a customer service model. Processing sales orders in the system based on the input from customers and salesmen. Cross validation of customer PO with workflow to match 100% of Cusotmer address. Handling queries and accurate responses to be shared after validation of cases. Organization of deliveries and material flow within the company in line with relevant regulations. Actively proposing process optimizations. Act as a stakeholder/Siemens representative when communicating with customer. Delivery of order handling services to 2 or more country/business lines (role 80% operational). Managing returns and escalations. Contacts with customers via email/phone . Efficient training of team members including new joiners. Supporting Logistics Specialists in exceptions handling process. GSEnd-to-end process – from order till invoice/cash collection. You’ll win us over by: A university degree. Around 2 years of experience in order processing, logistics, customer service (gained preferably in the technical sector, SSC/BPO). Knowledge of ERP software (preferably SAP) and/or educational background in logistics. Ability to work in a team. Good communication and customer service skills. Open-mindedness and constructive attitude to performed tasks. Willingness to work for extended hours on weekdays/ weekends during month end / quarter end close. Create a better #TomorrowWithUs! Protecting the environment, conserving our natural resources, fostering the health and performance of our people as well as safeguarding their working conditions are core to our social and business commitment at Siemens. They are an integral part of our Business Conduct Guidelines and our corporate strategy. This role is based in Bangalore. But you’ll also get to visit other locations in India and globe, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries and the shape of things to come. We’re Siemens. A collection of over 312,000 minds building the future, one day at a time in over 200 countries.

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6.0 - 11.0 years

16 - 31 Lacs

Hyderabad, Chennai, Bengaluru

Work from Office

Greetings from TCS!! TCS hiring for Siebel Configuration & EAI Developer Job Title: Siebel Configuration & EAI Developer Experience Range: 5- 16 Years Location: Pan India Minimum Qualification: 15 years of full-time education Must have: Strong development experience in Siebel Configuration & Scripting Good knowledge in Siebel Order management and Order to asset conversion Strong development experience in Siebel EAI Good in Integration using Webservices ( Using REST API is preferable)

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5.0 - 10.0 years

25 - 37 Lacs

Bengaluru

Remote

5 - 14 years of experience with Telecom domain experience is mandatory • Should have work experience on Siebel Data Migration (EIM) including Import, Delete, Export and Merge Process. • Experience in handling Siebel data migration projects. • Having good experience in Requirement gathering, Design and Development of the Siebel Data Migration Projects. • Should be able to understand the legacy system and concept of data mapping • Able to Identify, communicate and resolve/mitigate risks, issues, assumptions. • Need to work with key business stakeholders to ensure meeting business requirements. • Should have Customer facing, technical architect and application designers to define the data migration requirements and structure for the application. • understand data migration deliverables throughout development to ensure quality and traceability to requirements and adherence to all quality management plans and standards. • Responsible for review and provide inputs and support during development of data migration Plan. • Should have good work experience and knowledge on SQL and PL/SQL and understanding of Siebel data flow and data model. • Should have good knowledge on ETL Tools and Data Stage.

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7.0 - 12.0 years

10 - 14 Lacs

Pune

Work from Office

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Communications Order and Service Management (OSM) Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members and stakeholders. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure effective communication among team members and stakeholders- Identify and address any issues or roadblocks in the project Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Communications Order and Service Management (OSM)- Strong understanding of software development lifecycle- Experience in leading application development projects- Knowledge of Oracle database technologies- Hands-on experience in configuring and customizing applications Additional Information:- The candidate should have a minimum of 7.5 years of experience in Oracle Communications Order and Service Management (OSM)- This position is based at our Pune office- A 15 years full-time education is required Qualification 15 years full time education

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1.0 - 3.0 years

3 - 4 Lacs

Bengaluru

Work from Office

About the Role: We are seeking highly motivated and experienced Siebel CRM Developers to join our dynamic team in Chennai. You will play a crucial role in supporting and enhancing our Siebel CRM system, focusing on development, implementation, and maintenance. This role requires a strong understanding of Siebel architecture, development tools, and best practices. The ideal candidate is a problem-solver with excellent communication skills and a passion for delivering high-quality solutions. Key Responsibilities: Development & Customization: Develop and customize Siebel applications using Siebel Tools, eScript/VB scripting, Business Services, and Workflow. Integration: Design and implement integrations between Siebel CRM and other enterprise systems using Siebel EIM and data mapping techniques. Support & Maintenance: Provide ongoing support and maintenance for existing Siebel applications, including troubleshooting and issue resolution. Enhancements & Upgrades: Participate in the analysis, design, and development of enhancements and upgrades to the Siebel CRM system. Testing & Quality Assurance: Conduct thorough testing of developed components to ensure quality and adherence to requirements. Documentation: Create and maintain technical documentation for Siebel customizations and integrations. Collaboration: Work closely with business analysts, project managers, and other developers to deliver effective solutions. Server Management (Preferred): Experience with managing Siebel CRM servers (Web, DB, Gateway, etc.) is a plus. Adherence to Standards: Follow established development methodologies and coding standards. Required Skills & Experience: Bachelor's degree in Information Technology, Computer Science, or a related field. 5-8 years of hands-on experience in Siebel CRM development and customization. Strong proficiency in Siebel Tools, eScript or Siebel VB, Business Services, and Workflow. Expertise in Siebel EIM, data mapping, and integration methodologies. Experience with Oracle PL/SQL programming. Solid understanding of Siebel architecture and best practices. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Ability to work independently and as part of a team.1 Experience working on large, complex projects. Desired Skills (Optional): Knowledge of Web/App Mobile technologies. Experience with OS, DB, Web, and WAS. Familiarity with Agile development methodologies.

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3.0 - 8.0 years

10 - 18 Lacs

Bengaluru

Work from Office

Role & responsibilities 3+ years of hands-on experience in Siebel CRM development, configuration, and customization.Proven experience working with Siebel Tools, Siebel eScript, Siebel Workflows, and Business Components. Knowledge of Siebel CRM integration techniques using EAI, Web Services, and Integration Broker. Proficiency in Siebel CRM Development tools, such as Siebel Tools, Siebel eScript, and Siebel Workflow. Familiarity with Siebel database structures (e.g., Siebel Database, Siebel Repository) and data modeling. Strong understanding of CRM processes and how Siebel supports these processes. Good communication and interpersonal skills. Design, develop, and implement Siebel CRM applications using Siebel Tools, Siebel Scripting (eScript/High Interactivity), and Siebel Business Components.Customize Siebel application objects, screens, workflows, and business logic to meet specific client requirements. Implement complex business rules, integrations, and custom solutions using Siebel development tools.

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3.0 - 5.0 years

4 - 8 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction End Points Application Packaging 68355 Create and/or modify scripts & script wrappers, for application installs Expertise in packaging, repackaging and automating software installations for a range of Windows desktop software using software packaging technologies Troubleshoot and resolve application and package issues Assist with automated deployments of packaged software Assist with desktop related projects (OS upgrades, deployments, patching, and hardware refreshes) Ability to use scripting languages such as VBScript, PowerShell or batch scripting to automate tasks Provide extensive troubleshooting in the installation and configuration Consult with other business units Ensure platforms/systems conform to established enterprise/industry standards (systems management, security, operating systems, ) and reference models Produce quality application sequences using Microsoft App-V of varying degrees of complexity to meet business needs Produce quality application packages of varying complexity using MSI packaging to be deployed by ManageEngine Experience in Flexera Tool and ManageEngine Tool is mandatory Experience with Desktop Management Technologies (LANDesk, SCCM, ManageEngine etc). Experience with Application Packaging Technologies (Admin Studio) Strong communication skills both verbally and written 2 4 years of experience in Application packaging Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: Application Packaging - Windows. Experience3-5 Years.

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