About Broadway
At Broadway, we re redefining modern retail through immersive, customer-first experiences. Our stores host multiple leading and emerging brands across beauty, wellness, fashion, and lifestyle categories. We thrive on building strong, culture-led teams that bring our purpose to life on the floor every day.
Role Overview
The Store HR will be responsible for overseeing the end-to-end HR operations at the store, ensuring smooth functioning of people processes, managing store-level hiring and onboarding, and driving engagement, compliance, and performance culture in alignment with Broadway s values.
Key Responsibilities
1. Talent Acquisition & Onboarding
- Manage store-level hiring needs in coordination with central HR/recruitment team
- Conduct interviews and partner with store leadership for timely closures
- Drive seamless onboarding, induction, and documentation of new joinees
2. HR Operations & Attendance
- Ensure accurate attendance, shift rosters, weekly offs, and leave tracking
- Coordinate with payroll team to ensure error-free inputs and timely payouts
- Maintain updated employee records, MIS reports, and compliance registers
3. Employee Relations & Engagement
- Be the go-to HR person for all store employees for grievance redressal, feedback, and conflict resolution
- Conduct regular connect sessions, skip-level meetings, and pulse checks
- Drive monthly engagement activities aligned with Broadway s culture
4. Learning & Development
- Coordinate and track mandatory trainings, brand/product trainings, and soft skill sessions
- Support new team members in settling into store operations and culture
- Assist in performance observations and feedback documentation
5. Policy & Compliance
- Ensure adherence to all company policies, code of conduct, and disciplinary procedures
- Support POSH and other grievance redressal mechanisms as required
- Maintain HR and statutory compliance as per local/state labor laws
Must-Have Qualifications & Skills
- Graduate/Postgraduate in HR or related field
- 2 5 years of HR experience in a retail, QSR, or consumer-facing business
- Strong interpersonal and communication skills
- Comfortable with field/store presence and frontline workforce dynamics
- Proficient in MS Excel, HRMS tools, and attendance systems
What Success Looks Like
- Low attrition, timely hiring, and high employee satisfaction
- Proactive issue resolution and strong trust with the floor team
- Accurate HR operations and data with zero non-compliance
Work Location & Schedule
- Store-based role at Broadway Store - Bandra
- 6-day working; rotational week offs as per store schedules
