Associate Manager - Client Servicing (Digital)

About Dentsu India:

Awarded the Oscars of the advertising world, The Cannes Global Agency of the Year 2022 (a first for India!) Dentsu International comprises of five leadership brands -Carat, dentsu X, iProspect, Dentsu Creative and Merkle,

Part of dentsu International, dentsu India helps some of the biggest & most interesting brands who are our clients everyday to win, keep and grow their best customers and achieve meaningful progress for their businesses.

In good times and bad, we partner with brands to achieve meaningful progress as we are a force for good & for meaningful growth.

Learn more at:

https://www.dentsucreative.com/

https://www.dentsu.com/sg/en/careers

Role Summary:

Brand within Dentsu Internationa

Job Title

Location

Experience

Job Summary

Senior Executive – Account Management

You’ll be the bridge between the client and internal teams, ensuring smooth campaign execution, strong client relationships, and timely delivery.

Key Accountabilities

• Act as the primary point of contact between the agency and the client for all digital communication needs, ensuring their needs are met and exceeded.
• Manage

  end-to-end execution

  of digital, social media and influencer marketing campaigns.
• Coordinate with clients and internal teams (creative, strategy, media, and influencer teams) to ensure campaign deliverables are met.
• Support in developing

  campaign strategies

  , content calendars, and execution plans based on client briefs.
• Handle day-to-day communication with clients, understanding their business needs and providing timely updates.
• Track and report campaign performance, share insights, and recommend optimization ideas.
• Work closely on

  brand partnerships

  , managing expectations and ensuring deliverables are on-brand and on-time.
• Assist in budget tracking, invoicing, and backend documentation as per process.
• Stay updated on industry trends, digital innovations, and emerging social platforms.

Professional Skills:

• 2–3 years of experience in

  account/client servicing

  with a focus on

  social media or influencer marketing

  .
• Strong understanding of

  basic digital marketing concepts

  , campaign planning, and execution.
• Experience working with influencer platforms, creators, or talent managers is a plus.
• Excellent communication and interpersonal skills — able to manage multiple stakeholders.
• Detail-oriented with strong project coordination abilities.
• Ability to manage multiple tasks under tight deadlines.
• Passionate about advertising, brands, and consumer behaviour.
• Strong client-service orientation.
• Comfortable working in a fast-paced, collaborative environment.

sonam.malik@dentsu.com

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Working with us

By joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people worldwide and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers, always learning and always listening to shape ideas, create culture and change behaviour. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

Our Values

We believe our work can only resonate in the modern world if the people behind it reflect the modern work. We can only be truly relevant when we create a truly inclusive culture where everyone can thrive. That means – we are tough on the work but gentle with each other. We lead with empathy and are always listening and always learning. We support each other, we cheer for each other, we win together. We celebrate difference as the only way to make the work that makes a difference.

Next Steps

Sound exactly like the sort of role for you? Apply now!