Job
Description
Key Responsibilities Core job would relate to settling the invoices. E. g. Invoice processing / validation / Payment run / Reconciliation / Travel and Expense / MIS. Expected to complete the daily allocation every day (Indexing/Assessing/Processing) Accurate capture/review of all requisite fields while performing the activity assigned. Assigned invoice volumes to be completed on a day if not completed due to unforced reason do have discussion with line manager before your shift timings. Urgent invoices should be prioritized basis instruction from Manager / Team Co-ordinator Incomplete/incorrect invoices to be reviewed prior to rework queue movement 100% accuracy is expected while performing the activity assigned Volumes will be allocated as per the job objective agreed with the line manager Journals to be processed with 100% accuracy basis availability: Source would be Line Manager feedback in conjunction with productivity report Urgent Invoices to be processed with Zero Miss of timelines: Source would be Line Manager feedback. 100% accuracy to maintained while moving the invoices to Rework Queue : Source would be Rework feedback Ensuring that an effective system of financial and operational controls are in place and is working as intended. Reviewing all assigned processes on an on-going basis to identify opportunities for quality and process improvement. Ensuring tools are implemented to measure and report on levels of customer satisfaction. Supervising the team, providing on-the-job and other training and ensuring all people related activities are recognized, rewarded in a timely and appropriate manner to retain key resources Coordinating with other Team leaders of R2P and across the Global Finance Service functions to ensure co-operation and smooth operation Monitoring to ensure that the standards of customer service provided by the unit consistently meet or exceed the requirements set under the Service Level Agreements agreed with the customers. Skills and Experience Adhere to all the policies related to the role GDAM (Group Delegated Authorities Manual) and Group Business Expenditure Standard (GBES). Managing the assigned tasks professionally and efficiently as per the SLA & DOI Ensuring total Customer Satisfaction by providing quality service that is error free and timely To be Responsive to the needs of the Stakeholders at all times, effective and regular communication to be maintained Seamless service delivery of processes migrated to GFS. Meet or exceed the service levels agreed with the customers. Effective system of financial and operational controls and quality standards. Growth of GFS as per plan agreed with the project team. Productivity, process improvements initiatives done in GFS. Qualifications Graduate / Post Graduate , 5+ yrs exp in Accounts Payable Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 12355
