Associate Director of Sales

Your day to day
People Manage daily sales activities, plan and assign work ensuring you always have the right staffingnumbers Develop your team and improve their performance through coaching and feedback, and createperformance and development goals for colleagues recognise good performance Train colleagues to make sure they hit hotel revenue goals to the standards we expect and havethe tools they need to work effectively Recommend or initiate any HR elated actions where needed Drive a great working environment for teams to thrive connect departments to create sense ofone team Interact with outside contacts: guests, vendors, and other contacts as needed Develop and maintain great working relationships with key clients and outsidecontacts to increase revenueFinancial Hit all personal/team sales goals and maximise profitability Help prepare the departmental budget and financial plans including the hotel marketing plan Create and implement sales plans that drive measurable incremental occupancy, increaseaverage rates, increase volume, food and beverage and banquet sales Produce monthly reports and sales forecasts to analyse current/potential market and salestrends, coordinate activities to increase revenue and market share and monitor performance toensure actual sales meet or exceed established revenue plan Review monthly reports and sales forecasts to analyse current/potential market and salestrends, coordinate activities to increase revenue and market share and monitor performance toensure actual sales meet or exceed established revenue plan Create and develop special events and sales blitzes to showcase the hotel to potential clients.Attend trade shows and major market events locally and nationally to promote new business andincrease sales and marketing opportunities for the hotel

Guest Experience

Provide guests with information (example: loyalty programmes, area attractions, restaurants,
facility information) to enhance guest experience Schedule conventions and/or business group activities at the hotel and coordinate with otherhotel level departments to facilitate services agreed upon by the sales office and prospectiveclients Communicate to appropriate departments all pertinent information requirements and specialneeds for arriving VIP s, large groups, and other key guests Lead marketing efforts to up sell guests on hotel services, offerings, and amenitiesResponsible Business Work closely with key business leaders, officials, and representatives of local community groupswithin the city to ensure constant high profile exposure for the hotel Effectively communicate and market aspects of the hotel that are sustainable or green and useinformation to gain new business opportunities Work with advertising agencies, consulting firms, and vendors to maximise advertisinginvestments and ensure ads represent brand identity Raise the awareness and reputation of your hotel and the brand locally occasionally acting ashotel representative for media related enquiree Identify improvements to marketing activities and overall hotel sales performance and workwith other departments Ad hoc duties unexpected moments when we have to pull together to get a task doneAccountabilityThis is the top sales and marketing job in a large, luxury, resort, or major flagship hotel. Hotel mayhave multiple sites and facilities, high volume catering and/or convention facilities, and a largenumber of VIP and special service guests. May manage a large number of professional level andadministrative sales, catering, and/or convention employee

What we need from you

Bachelor s degree / higher education qualification / equivalent in marketing or related field

Four or more years of experience in a hospitality or hotel sales and marketing setting with direct
supervisory experience over a sales team
Strong knowledge of local businesses and business trends required Must speak local language(s) Other languages preferred