Associate Director- HRO Training Leader || MNC || Pan India

14 - 24 years

20 - 32 Lacs

Bengaluru Delhi / NCR Mumbai (All Areas)

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role Overview:

Human Resource Outsourcing (HRO)

Key Responsibilities:

  • Strategic Training Leadership:

    Define, design, and implement long-term training strategies aligned with organizational goals and client requirements within the HRO domain.
  • Training Program Management:

    Own the planning, execution, and continuous improvement of training initiatives across functional areas like payroll, benefits, HR operations, etc.
  • Team & Resource Management:

    Lead and manage large cross-functional training teams; allocate resources efficiently to meet evolving business needs.
  • Stakeholder Engagement:

    Act as the primary point of contact for external client stakeholders, ensuring alignment on training goals, timelines, and deliverables.
  • Quality & Performance Management:

    Monitor training effectiveness through KPIs and feedback mechanisms; drive performance excellence and operational improvements.
  • Collaboration & Innovation:

    Partner with internal teams (HR, Ops, Quality) and leverage industry best practices and digital learning tools to enhance learning delivery and experience.

Key Requirements:

  • 14+ years of total experience with significant exposure to

    HRO training and operations

  • Proven experience in

    leading large teams

    and managing trainers across geographies or verticals
  • Strong background in

    strategic planning, execution, and measurement

    of learning programs
  • Excellent

    stakeholder and client management

    skills with a customer-first mindset
  • Expertise in

    learning delivery, instructional design, and resource planning

If you wish to explore this opportunity, please share your resume on "swarali.deshmukh@credencehrservices.com"

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