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TerraPay
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Associate Director / Director of Product Readiness

Associate Director / Director of Product Readiness

TerraPay

10 - 12 years

35 - 40 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Legal compliance Flex Manager Technology Cross functional coordination Management Associate Director Operations Financial services Analytics Downstream

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Overview

As TerraPay continues to innovate and scale, having the right structure to activate new products and enhancements is critical.

We are looking for an

Associate Director or Director of Product Readiness

to lead and coordinate the internal readiness of TerraPay s products before they go to market. This role works closely with teams across Engineering, Technology, Legal, Compliance, Operations, Treasury, Pricing, Analytics, Customer Success and all relevant functions to ensure that all foundational elements such as technical delivery, commercial documentation, regulatory approvals, and support processes are aligned and in progress before any external rollout begins.

By driving structured internal coordination, this role ensures the completeness of the products and services we will bring forward to our clients and partners. You will help institutionalise a repeatable internal readiness process, bringing transparency and consistency to how we prepare new solutions for external launch while still maintaining agility and responsiveness as we grow.

Key Responsibilities

Internal Product Readiness Framework

Define and maintain a structured internal readiness framework to guide the readiness of new products, enhancements, and market launches.
Align relevant internal stakeholders to this framework and drive clarity on ownership and expectations.

Cross-Functional Coordination

Partner with Engineering, Technology, Legal, Compliance, Operations, Treasury, Pricing, Analytics, Customer Success and all relevant functions to identify all pre-launch dependencies.
Track progress of each internal component and ensure readiness milestones are met in a timely and structured manner.
Act as the point of accountability for coordinating resolution of blockers working with the said departments for the areas of content and procedures that they have ownership of.

Process and Documentation Coordination

Ensure that all required documentation for product readiness including SOPs, exception handling flows, pricing models, onboarding procedures, legal templates, and compliance approvals is identified, coordinated, and progressed across internal owners.
Collaborate with teams such as Treasury, Compliance, Legal, and Customer Success to articulate what each new product or enhancement requires, so that process owners can develop or adapt their respective workflows.
Maintain central visibility and alignment on the status and consistency of documentation, ensuring all required inputs are in place to support external launch without assuming ownership of the underlying content.

Readiness Milestone Tracking

Maintain visibility on readiness progress across multiple products and initiatives using trackers, dashboards, or readiness scorecards.
Communicate regular status updates, identify bottlenecks, and escalate where needed with clarity and accountability.

Handoff to Commercialisation

Collaborate closely with Commercialisation and Enablement colleagues to ensure smooth transition once internal readiness reaches a defined threshold.
Support downstream handover with the appropriate context, documentation, and knowledge transfer for internal training, sales enablement and external rollout

Post-Readiness Learning & Optimization

Conduct post-launch retrospectives to assess what worked well and what can be improved in the internal readiness process.
Iterate and refine the readiness model based on lessons learned to improve speed and scalability.
Based on defined threshold of changes or enhancements to the product due to market, regulatory, client requests or other requirements, continue to iterate and optimize with the team.

Required Experience

Director level
: 15-20 years of experience in fintech, financial services, enterprise SaaS, or payments, with at least 10 years in cross-functional product delivery or oper

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TerraPay

Fintech

Victoria Island

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Associate Director / Director of Product Readiness

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Role Overview

Associate Director or Director of Product Readiness

Key Responsibilities

Internal Product Readiness Framework

Cross-Functional Coordination

Process and Documentation Coordination

Readiness Milestone Tracking

Handoff to Commercialisation

Post-Readiness Learning & Optimization

Required Experience

Director level

More Jobs at TerraPay