Associate Director / Director of Product Readiness

By driving structured internal coordination, you will ensure the completeness of the products and services to be presented to our clients and partners. Your main responsibility will be to institutionalize a repeatable internal readiness process, bringing transparency and consistency to the preparation of new solutions for external launch, all while maintaining agility and responsiveness as the company grows. You will define and maintain a structured internal readiness framework to guide the readiness of new products, enhancements, and market launches. Your role will involve aligning relevant internal stakeholders to this framework and driving clarity on ownership and expectations. Partnering with various functions such as Engineering, Technology, Legal, Compliance, Operations, Treasury, Pricing, Analytics, and Customer Success, you will identify all pre-launch dependencies and track the progress of each internal component to ensure readiness milestones are met in a timely manner. Additionally, you will be responsible for coordinating all required documentation for product readiness, including SOPs, exception handling flows, pricing models, onboarding procedures, legal templates, and compliance approvals. You will collaborate with teams such as Treasury, Compliance, Legal, and Customer Success to articulate the requirements of each new product or enhancement, ensuring that the necessary documentation is in place to support external launch without assuming ownership of the underlying content. Maintaining visibility on readiness progress across multiple products and initiatives using trackers, dashboards, or readiness scorecards will be crucial. You will communicate regular status updates, identify bottlenecks, and escalate where needed with clarity and accountability. Collaborating closely with Commercialisation and Enablement colleagues, you will ensure a smooth transition once internal readiness reaches a defined threshold, providing the appropriate context, documentation, and knowledge transfer for internal training, sales enablement, and external rollout. After launch, you will conduct post-launch retrospectives to assess the internal readiness process, iterate, and refine the readiness model based on lessons learned. You will continue to optimize the readiness model based on changes or enhancements to the product due to market, regulatory, client requests, or other requirements. Required Experience: - Associate Director level: 10-15 years of relevant experience, ideally in matrixed organizations or scaling businesses. Skills & Competencies: - Strong understanding of internal go-to-market dependencies, especially across legal, compliance, operations, technology, and product. - Proven ability to lead large-scale coordination efforts without direct authority or formal ownership. - Highly structured and organized with excellent program management and execution skills. - Clear and confident communicator who can operate at both working team and leadership levels. - Comfortable working in a fast-paced, evolving environment with a balance of structure and flexibility. - Strong sense of ownership and urgency. - Keen ability to prioritize, adapt, and manage multiple projects simultaneously. We are looking for a candidate who: - Is a dot-connector - Is a structured thinker - Is a proactive communicator - Is a calm coordinator - Is a growth-oriented operator The interview rounds and assessments will include a "Table for Two" discussion and a "Manager Meetup" where the role, responsibilities, expectations, and potential career growth will be discussed in detail.,