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Associate-Credit strategy

0 years

0 Lacs

mumbai maharashtra india

Posted:2 weeks ago| Platform: Linkedin logo

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Skills Required

strategy optimization automation efficiency drive processing portfolio analysis analyze data flow modification resolve planning monitoring constraints leadership

Work Mode

On-site

Job Type

Full Time

Job Description

Job Requirements

Job Requirements

Role/Job Title: Analyst - Process & StrategyBusiness: Retail AssetsFunction/ Department: Retail AssetsPlace of work: Mumbai

Roles & Responsibilities

'- Explore process optimization methods through automation or policy changes for improving zero ops scorecard
  • Make customer journey processes more efficient resulting in better customer experience and reduced E2E TAT
  • Identify improvement in end to end processes through removal of non-core activities, increase in efficiency through new builds and parametrization
  • Drive the yearly budget and YOY reduction in total processing cost
  • Work with credit, collection, product and policy teams to improve end to end process and portfolio quality
  • Drive end to end innovation implementation from POC, designing to launch and adoption of the build
  • Retrospective analysis of journey processes, analyze the data (Eg. rationalization of deviations and skewness of file flow at a particular level) and suggest measures to improve the quality of processes
  • SOP creation & modification, identifying risks and taking proactive action
  • Demonstrate expertise in getting industry benchmarks and suggest ways to resolve gaps between current and industry benchmarks
  • Work closely with Planning & Monitoring teams to ensure SLA constraints are met and take actions to resolve any breaches
  • Leverage industry practices to suggest ways to match company practices with industry benchmarks

Secondary Responsibilities

'- Work with business teams and credit teams to drive adoption of the builds/changes implemented
  • Liase with the product team and projects team on effective manpower planning to land the builds on time
Managerial & Leadership Responsibilities: NA

Managerial & Leadership Responsibilities

Improvement in zero ops scorecard, FTNR, TAT, portfolio quality; Improvement in productivity; Reduction in YOY processing costs; Adherence to budget targets

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IDFC FIRST Bank

Banking and Financial Services

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