Associate Consultant

Job Title: Chatbot Developer – Emelia (E3.1) | Noida

Location:

Chatbot Developer

Key Responsibilities:

• Design, develop, and deploy scalable chatbot applications using industry-leading platforms (e.g., Rasa, Dialogflow, Microsoft Bot Framework, etc.).
• Collaborate with product and design teams to identify key requirements and ensure chatbot functionality aligns with user needs.
• Integrate chatbots with enterprise systems, CRMs, and various APIs to provide seamless user interactions.
• Continuously optimize chatbot performance by analyzing user feedback and implementing enhancements.
• Build AI models to improve natural language processing (NLP) capabilities and user experience.
• Ensure chatbots deliver personalized, contextual, and engaging conversations.
• Write clean, efficient, and well-documented code for the chatbot system.
• Monitor, troubleshoot, and resolve issues within the chatbot environment.
• Conduct A/B testing, analyze data, and provide insights to improve chatbot efficiency.
• Stay updated with the latest AI, ML, and chatbot technologies to bring innovative solutions to the team.

Required Skills:

• Proven experience in developing chatbots with platforms like

  Dialogflow, Rasa, Microsoft Bot Framework

  , or similar.
• Strong understanding of

  Natural Language Processing (NLP)

  and machine learning concepts.
• Proficiency in programming languages such as

  Python, JavaScript, Node.js

  , etc.
• Experience with

  APIs

  and

  webhooks

  to integrate chatbots with third-party services.
• Familiarity with cloud platforms like

  AWS

  ,

  Azure

  , or

  Google Cloud

  for chatbot deployment.
• Experience working with

  databases

  and knowledge of data structures.
• Excellent problem-solving and debugging skills.
• Ability to work collaboratively in a fast-paced, team-oriented environment.
• Strong communication skills and the ability to articulate complex technical concepts to non-technical stakeholders.

Preferred Skills:

• Experience with

  Voice bots

  and

  Multilingual bots

  .
• Familiarity with

  UI/UX

  design principles for chatbot interfaces.
• Knowledge of

  DevOps

  and chatbot deployment pipelines.
• Hands-on experience with

  AI-based personalization

  and conversational analytics.