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Associate Consultant

Associate Consultant

CGI

10 - 15 years

10 - 15 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

computer science business process automation orchestration data management cgi intellectual property test cases microsoft dynamics microsoft

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsible for analyzing business requirements, designing CRM solutions, and implementing Microsoft Dynamics 365. The consultant will ensure business alignment, user adoption, and system optimization.
Gather and document business requirements and processes.
Configure Dynamics 365 entities, forms, views, and workflows.
Develop functional designs, test cases, and UAT scripts.
Collaborate with developers and architects on technical solutions.
Ensure best practices in CRM implementation and data management.
Required qualifications to be successful in this role:

Must to have Skills- Strong experience in Dynamics 365 CE modules. Deep understanding of business processes in CRM. Experience with Power Apps, Power Automate, and Model-driven Apps. Excellent communication and documentation skills. Preferred Certifications Microsoft Certified: Dynamics 365 Customer Engagement Functional Consultant Microsoft Certified: Power Platform Functional Consultant Good to have Skills- Awareness of Dataverse structure and its role across Dynamics 365 and Power Platform. Experience integrating with SharePoint, Outlook, Teams, and third-party applications. Familiarity with API concepts, OData, or REST endpoints for connecting external systems. Understanding of customer journey orchestration and campaign automation in Dynamics 365 Marketing.

Skills:

DevOps
English
MS Dynamics CRM
PowerBuilder
PowerDesigner
RESTful (Rest-APIs)

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Associate Consultant