Associate Channel Sales Operations Analyst

3 - 5 years

3 - 7 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Channel Sales Operations Associate will be responsible for providing remote sales operations support forthe BMC Sales Ecosystem across all regions around the globe. Supporting a variety of channel partner types including distributors, value-added resellers, Marketzone and GOSI partners. Main responsibilities will include managing to close all Partner agreement requests, updating SFDC and back-office systems to ensure BMC Partners can transact successfully with BMC and engage with the BMC partner program benefits.The objectives for this role will be to ensure high quality service delivery, improve transaction velocity, and drive automation and optimization in day-to-day work.
Here is how, through this exciting role, you will contribute to BMC's and your own success:
Interacts with BMC Channel Operations Analysts, BMC Channel Sales and other internal BMC teams in support of new channel opportunities.
The successful candidate will be responsible for the following:
Partner agreements: Fulfil incoming standard partner agreement requests received daily; to include the complete drafting and execution for over 7 different types of partner agreements and system set up and updates for new and existing partners.
Partner Compliance: Initiate the compliance process and provide first line review for Partner compliance program. Identify submitted questionnaires to be escalated for further review to BMC Compliance team.
Partner Incentive/rebate payments: Submit accurate partner incentive payments utilizing Oracle, able to meet specific submission deadlines, respond and research partner payment inquiries.
Partner Contract database audits: Conduct regular audits of contract data to ensure completeness and accuracy.
Coordinate and communicate regularly with Channel Sales Managers in support of their sales objectives.
Develop, maintain, document, and improve processes and ensure sustainable, high quality deliverables.
Recommend ways to improve/automate existing processes, leverage AI to make daily workflow stable and error-free.

To ensure you are set up for success, you will bring the following skillset & experience:

3-5 years of experience in the field of sales operations.
Experience with drafting and execution of partner agreements and contracts.
Strong IT skills, including high levels of proficiency with Excel, Word, and PowerPoint. CRM/SFDC reporting knowledge, Oracle skill are a plus.
A self-starter with a strong sense of ownership and accountability. The candidate should be ready to own the assigned region end-to-end, proactively support stakeholders, and do what it takes to drive results. Should be agile, proactive, a team player, and someone who takes initiative to lead, support others, and create joint success stories. A doer with a strong drive to succeed and grow within the organization.
Excellent fluency in English language, both written and verbal communications.
Ability to independently and effectively multitask in a dynamic matrix environment and participate, contribute, and in some cases, lead multiple efforts with stakeholders across the globe
Preferred work timings: EMEA hours 12.30 PM 9.30 PM IST .

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BMC Software

IT Services and IT Consulting

Houston Texas

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