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Purplle.com logo

Assistant Store Manager - Offline Retail(Kolkata)

3 - 8 years

5 - 9 Lacs

Kolkata

Posted:1 day ago| Platform: Naukri logo

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Skills Required

visual merchandising dispatch customer service shrinkage control store keeping store operations logistics inventory warehouse retail sales operations recruitment leadership store management inventory management communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Assist the Store Manager in leading a team within a retail environment. Oversee operations and personnel to ensure the store's goals are met. Provide training and support to staff members to maintain excellent customer service. Monitor inventory levels and order new items when necessary. Ensure the store is clean, well-organized and properly merchandised. Handle customer inquiries and concerns in a professional manner. Help create work schedules and assign duties to store personnel. Assist in the recruitment and onboarding process for new employees. Enforce company policies and procedures to create a safe and pleasant environment for customers and employees. Responsibilities: Support the Store Manager in daily tasks and decision-making. Supervise staff and handle any issues or concerns that may arise. Maintain a strong level of customer service at all times. Assist in conducting performance evaluations for employees. Help in implementing strategies to increase sales and meet targets. Keep up to date with product knowledge and market trends. Requirements: Previous experience in a retail environment. Strong leadership abilities and excellent communication skills. Ability to work well in a team. Basic computer skills and familiarity with retail software. Willingness to work a flexible schedule, including weekends and holidays.

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