Assistant Restaurant Manager

This Job Description is designed to attract a highly operational leader—someone who is the "engine" of the floor, ensuring that the service standards set by the Restaurant Manager are executed flawlessly by the staff.

Job Title: Assistant Restaurant Manager (ARM)

Location: [Insert City/Area]

Salary: ₹30,000 – ₹45,000 per month

Experience: 5–8 Years

Languages: English (Mandatory) & Malayalam (Preferred)

Role Objective

We are looking for a disciplined and energetic Assistant Restaurant Manager to drive excellence on our dining floor. You will be responsible for shift supervision, hands-on team management, and maintaining high-speed service without compromising quality. The ideal candidate is a professional who leads by example and can maintain a calm, welcoming atmosphere even during the busiest "rush."

Key Responsibilities

• Shift Leadership: Take full ownership of the floor during assigned shifts, ensuring all opening and closing checklists are strictly followed.
• Service Excellence: Monitor the "Steps of Service," ensuring Captains and Stewards provide timely, polite, and accurate service to every table.
• Team Training: Mentor and train junior staff on menu knowledge, upselling techniques, and professional grooming standards.
• Guest Relations: Act as the first point of contact for guest feedback on the floor, resolving any complaints instantly to ensure a positive experience.
• Inventory : Supervise the readiness of side stations, cutlery, and linens before service begins to prevent delays.
• Operations Coordination: Ensure smooth communication between the kitchen (Sous Chef) and the service team to manage ticket times and order accuracy.

Required Skills & Qualifications

• Experience: 5–8 years
• Communication: Exceptional English is mandatory for professional guest interaction; Malayalam is highly preferred for team coordination and local guest relations.
• Problem Solving: The ability to handle unexpected situations, such as staff shortages or technical glitches, with minimal disruption.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹45,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person