Job
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Assistant Property Manager – Roles & Responsibilities
Develop and maintain excellent relationships with the client in the high raised luxury condominium as well as practice excellent teamwork and support for the other members of the service.
Ensure that high quality of service is carried out promptly according to JLL standards
Maintain a high standard of hygiene, safety and cleanliness in accordance with statutory requirements
Identify client needs and expectations and ensure client satisfaction
Deal professionally with customer feedback / actively monitor and handle complaints
Ensure prompt invoicing and recovery for the services rendered as per the agreement.
Assess weekly and monthly figures and maintain adequate controls to monitor if any budget performance comply
Actively pursue and achieve budget targets and assist in budget compilation
Ensure security of cash, credit and account transactions and that they are reconciled correctly on a daily basis
Ensure security and maintenance of premises, equipment and stock details
Formulate systems and process in line with client and JLL expectations
Use JLL India approved suppliers for all vendor related items
Maintain and continuously improve the quality of service and standards as pert the agreed terms
Keep all wastage to a minimum and observe good environmental practices where required and to maintain the tracker register.
Keep know-how of current safety regulations in order to respond to emergency call-in situations in the facility and help to coordinate any related function to accommodate the safety of customers, visitors and staff
Assist in recruitment, selection and induction of staff in accordance with JLL standards
Effectively lead, develop and motivate the service team, monitor and solve any site operational related issues as they arise within the department
Responsible for grooming, cleanliness, hygiene, uniforms and overall attitude of the staff
Organize formal training and provide structured on-the-job training; identify and address individual training needs to provide on-site induction
Ensure that the vendor staff is rostered efficiently, productively and up-to budget
Attend all meetings and training sessions as scheduled by the association members
Ensure that building operations are aligned with JLL India’s goals and vision
Refine and improve the operation; encourage and recognize innovation and incorporate these into work procedures
Report to the Operations Manager as and when required for the effective overall management of the contract
Implement - directions from Operations Managers and JLL management and provide feedback on as required basis
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
