Assistant Operations Manager

Company Description

Salve Maria International is a prestigious business group in South India offering comprehensive study abroad facilitation services and English Language Training. Spread across Kerala, our diverse team is committed to providing transparent, efficient, and exemplary services. We have earned a strong reputation as an Overseas Education agent and English Language facilitator, helping numerous students enroll in top institutions in Germany, Canada, the UK, Australia, Ireland, and New Zealand. Salve Maria International is recognized for its reliability and high-caliber support for students aspiring to study abroad.

Role Description

This is an on-site, full-time role located in Kottayam for an Assistant Operations Manager. The Assistant Operations Manager will oversee daily operations, manage staff schedules, ensure efficient workflow, and maintain quality service standards. Responsibilities include coordinating with various teams, addressing customer queries, and implementing operational policies and procedures to streamline processes.

Qualifications

• Operational and management skills to oversee daily activities
• Strong communication and interpersonal skills for team coordination and customer interactions
• Experience in implementing policies and procedures to enhance efficiency
• Ability to manage staff schedules and maintain quality service standards
• Proficiency in problem-solving and decision-making
• Relevant experience in the education or service industry is a plus
• Bachelor's degree in Business Administration, Management, or a related field