Assistant Operations Manager

We’re Hiring: Assistant Operations Manager

Location: Hyderabad
Company: Phoenix Live
Industry: Experiential Events | Live Brand Experiences | Corporate Engagements
Apply at: people@phoenixlive.in

About Phoenix Live

We’re not just an events agency — we’re a creative experience lab trusted by the best in the world: Apple, Amazon, Microsoft, Deloitte, Google.

At Phoenix Live, we live for moments that stir emotion, build connections, and leave a mark. From high-octane corporate summits to high-design brand experiences, we do it all — and we do it with soul, speed, and structure.

Our culture is hip, high-energy, and human-first. We’re big on ownership, allergic to mediocrity, and always up for a challenge. No hierarchies, no fluff — just great work, done together.

The Role: Assistant Operations Manager

This is a role for a go-getter. A calm-under-fire, detail-loving, timeline-hugging executor who thrives in the thick of action.

As an Assistant Operations Manager, you’ll work closely with our Ops Head and cross-functional teams to ensure every event — whether a brand launch or a corporate conference — runs on track, on time, and beyond expectations. You’ll be the connective force between client servicing, production, design, and vendors — making sure that what’s been promised is what gets delivered (or better).

You don’t need to know everything. But you need to be the kind of person who figures things out, takes initiative, and brings a positive, proactive presence to every room — and every site.

What You’ll Be Rocking

Execution & On-Ground Coordination

• Assist in managing all aspects of event operations — from pre-production planning to on-site delivery
• Help transform design decks and creative briefs into doable, buildable, budget-aligned plans
• Support in vendor coordination, event builds, client interactions, and ground-level execution

Timelines, Tasking & Team Flow

• Build task trackers and help keep the team moving — no missed deadlines, no loose ends
• Follow up with vendors, production units, logistics partners, and internal stakeholders to ensure full alignment
• Flag red zones early — time crunches, feasibility challenges, last-minute curveballs — and work on proactive fixes

Feasibility Assessment & Venue Research

• Conduct site recces and venue walkthroughs; prep reports on what’s workable and what needs fixing
• Ensure every plan fits the space, budget, and technical constraints — before things go into build mode

Documentation & Daily Ops Support

• Assist in maintaining trackers, budgets, permissions, checklists, and post-event wrap-ups
• Keep backend ops smooth — from raising POs and managing event kits to ensuring vendors are paid (and thanked!)

People Coordination & Hustle Culture

• Be the voice of calm and clarity in high-stress situations — from pre-event mayhem to show-day madness
• Be present, proactive, and always willing to roll up your sleeves

Who You Are

• 2–4 years in event operations, logistics, or production support roles
• Comfortable with event venue dynamics, vendor handling, and time-driven delivery
• Super organised — you thrive on checklists, follow-ups, and proper planning
• Can manage pressure without losing your cool — you're the one people trust in the chaos
• You love learning, growing, and getting better every time you do something
• Have great interpersonal skills — collaborative, positive, and client-friendly
• Prefer real action over desk time — and can manage both

What We’re Really Looking For

- High accountability — you take ownership, not just tasks
- Street smarts — you can think on your feet and act fast- Creative empathy — you respect and support the work of other teams- High learning orientation — if you don’t know it yet, you’ll figure it out- You vibe with the culture — energetic, grounded, ambitious, and team-first

Why Phoenix Live?

- Work with some of the world’s most inspiring brands
- Join a team where execution is as valued as ideation
- Learn fast, grow deep — we invest in people who invest in themselves- No micromanaging, no dead weight — just high-performance collaboration- Show us heart, hustle, and humility — and we’ve got your back

Ready to Own the Ops Hustle?

Let’s build events that not only go right — but feel epic doing so.
Together.

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹70,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Jubilee Hills, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person