Company Description Freshly is focused on revolutionizing the quick supply chain for fresh produce by delivering high-quality products at lightning speed. The company is backed by prominent VCs, founders, and angels in India, ensuring a strong and supportive environment for innovation and growth. Role Description We’re looking for an experienced and proactive Senior Finance Manager to lead our finance, accounts, and compliance function. This is a core team role where you'll work directly with the founders to establish the financial foundation of a high-growth company. From building processes to driving investor reporting and ensuring regulatory compliance, you will shape the financial culture at Freshly from the ground up. Key Responsibilities As the Finance & Compliance Lead, you will be responsible for: Finance & Accounting: End-to-end ownership of financial operations, including bookkeeping, financial statements, and reconciliation. Compliance & Audits: Lead all tax filings, audits, and regulatory compliance matters. Systems & Controls: Set up and optimize financial systems, internal controls, and operational processes from scratch. Budgeting & Reporting: Create and manage budgets, prepare MIS reports, and coordinate with investors on financial metrics. Payroll & Contracts: Manage payroll, vendor payments, commercial agreements, and day-to-day financial operations. Qualifications: Chartered Accountant (CA) or MBA (Finance) from a Tier-1 institution. 4–5 years of relevant experience in finance, compliance, or financial operations. Strong sense of ownership and a bias for action—you're hands-on, resourceful, and solution-driven. Love for clean books, timely reporting, and building scalable systems. Comfort with ambiguity and experience in fast-paced, early-stage environments. Why Join Us? Be part of the core leadership team in a category-defining startup. Work directly with the CEO and founding team. Full autonomy and zero bureaucracy—your work will directly shape the company. Competitive salary and strong learning curve. Join us in building something that truly matters—a fresh take on the future of food and biotech. Ready to take ownership of finance at one of India’s most exciting new brands? Let’s build Freshly. Together. Show more Show less
Senior Operations Manager – Freshly 📍 Location: Noida / Greater Noida 🕐 Experience: 4–8 years 📦 Category: Fruits & Vegetables | Q-Commerce About Freshly Freshly is India’s first F&V-first q-commerce platform — purpose-built to deliver consistently high-quality fruits and vegetables in minutes. We’re reimagining the fresh produce supply chain by sourcing directly from mandis and farmers, replenishing dark stores multiple times a day, and handling all quality control and packing just before delivery. 🎯 Role Overview As Senior Operations Manager , you’ll lead end-to-end daily ops across our dark stores, last-mile logistics, supply chain workflows, and inventory systems. You’ll be directly responsible for maintaining daily execution excellence , driving efficiency , and building scalable SOPs as we expand across multiple delivery zones. 🛠️ Key Responsibilities Own day-to-day operations across dark stores: inbound, inventory, packing, dispatch, delivery Manage sourcing schedules and vendor coordination for F&V SKUs Implement and refine SOPs for quality control, shelf-life tracking, and order accuracy Hire, train, and manage ground staff and delivery teams Drive metrics around order SLA, fulfillment rate, wastage %, and customer complaints Work closely with tech/product to identify and close operational gaps with tooling Support expansion to new zones and replicate playbooks at scale ✅ What We’re Looking For 4–8 years of experience in ops-heavy environments (e.g., q-commerce, warehousing, last-mile logistics, food delivery, fresh supply chains) Strong understanding of perishables, F&V logistics, or time-sensitive fulfillment preferred Hands-on leadership style with a bias for execution and team management Comfort with data-driven decision-making and ops dashboards Exposure to early-stage, fast-paced startup environments is a plus 🚀 Why Join Us? Build the core ops engine of India’s next big consumer brand in fresh Work directly with the founders in a zero-bureaucracy, high-trust environment Play a key role in shaping how millions of Indians buy fruits & vegetables every day Show more Show less
About the Role: Freshly is looking for a dedicated and empathetic Customer Experience Associate to be the voice of the brand and a key player in driving customer retention. This role is focused on connecting with our customers, resolving their concerns, and ensuring they have a delightful experience every time they engage with us. If you're someone who loves to help people and wants to make a real difference in a growing brand — we’d love to meet you. Key Responsibilities: Communicate with customers via WhatsApp and phone calls to resolve queries, complaints, and feedback. Reconnect with customers who haven’t ordered in a while, understand their reasons, and work to bring them back. Provide quick and empathetic resolutions to product/order issues and ensure customer satisfaction. Record common issues and customer suggestions to help improve service quality and product offering. Collaborate with internal teams to escalate and resolve larger issues effectively. Requirements: 1–2 years of experience in customer service, retention, or tele-support (D2C, FMCG or startup experience is a plus). Strong communication skills in Hindi and English. Empathetic, calm, and a good listener — someone who puts the customer first. Confident in handling customer concerns and turning negative experiences into positive ones. Comfortable working with basic CRM tools, Excel/Sheets, and WhatsApp-based business platforms. Location: Saket, New Delhi Type: Full time Compensation: Competitive, based on experience Show more Show less
About Freshly: At Freshly , we're on a mission to deliver India’s freshest fruits & veggies to your doorstep — in minutes, not hours. Backed by India’s most versatile VCs, founders, and angels , we’re rebuilding the fresh supply chain from the ground up — blending real-time operations, consumer delight, and precision logistics to bring you freshness that’s predictable, repeatable, and scalable. What You’ll Do: We're hiring a React Native Engineer to help us scale our Customer, Ops, and Delivery apps — and craft high-quality user experiences that feel as fresh as the mangoes we deliver 🍋📲 As part of the founding tech team , you’ll: 🚀 Own core features end-to-end across mobile interfaces 🎯 Build intuitive, scalable UI with React Native from scratch 🔄 Work closely with founders to ship, iterate, and move fast 📱 Drive performance, speed, and polish across our mobile stack 💡 Contribute to tech, product, and design decisions at the highest level What We’re Looking For: 2–6 years of experience in frontend/mobile development Expertise in React Native mobile frameworks Strong understanding of UI/UX , component-based design, and performance optimization Excited to build at early-stage startups. Bonus: Experience with real-time systems, delivery, or logistics platforms Why Join Us: 🛠 Build from 0 to 1 with a high-agency role 👥 Work directly with seasoned founders 🧠 Influence tech + product strategy at the ground level 💸 Competitive salary + ESOPs 🥭 Help build India’s most loveable F&V brand Ready to engineer freshness at scale? Shoot us a message or apply at suresh@freshly.live Show more Show less
About Freshly: We’re Freshly — a fast-growing startup on a mission to make fresh fruits & veggies just a few taps away . Backed by top VCs and operators, we’re building a new-age q-commerce brand — where the supply chain is reimagined, and freshness is engineered like code. About the Internship: We’re looking for a React Native Intern who’s hungry to build, learn, and ship fast. You’ll work directly with our core tech team (and founders) to help shape the mobile experience that powers our customers, stores, and delivery fleet. This is not a shadow internship — your code will be live in production , and your learning curve will be steep 🚀 What You’ll Work On: 🧱 Help build and improve features in our customer app 🔍 Fix bugs, test flows, and polish UI/UX ⚙️ Collaborate with design + backend teams to ship real features 📲 Learn how mobile apps are actually built and scaled at startups You’re a Great Fit If You: Have basic knowledge of React Native Know JavaScript and love building UI Have built a project/app (even for fun or college!) Are curious, take ownership, and learn fast Bonus: Familiar with Node, Firebase , Mongodb or consuming APIs Why You’ll Love This Internship: ✅ Real work, real impact — not just watching from the sidelines 👨💻 Mentorship from experienced founders & devs 🎯 High chance of PPO (Pre-Placement Offer) 🥭 Be part of a brand customers actually love 🍉 Yes, fresh fruits included 😉 How to Apply: Send your resume + any past work (GitHub, portfolio, etc.) to 📩 Shoot us a message or apply at suresh@freshly.live Show more Show less
About the Role: Freshly is looking for a dedicated and empathetic Customer Experience Associate to be the voice of the brand and a key player in driving customer retention. This role is focused on connecting with our customers, resolving their concerns, and ensuring they have a delightful experience every time they engage with us. If you're someone who loves to help people and wants to make a real difference in a growing brand — we’d love to meet you. Key Responsibilities: Communicate with customers via WhatsApp and phone calls to resolve queries, complaints, and feedback. Reconnect with customers who haven’t ordered in a while, understand their reasons, and work to bring them back. Provide quick and empathetic resolutions to product/order issues and ensure customer satisfaction. Record common issues and customer suggestions to help improve service quality and product offering. Collaborate with internal teams to escalate and resolve larger issues effectively. Requirements: 2-3 years of experience in customer service, retention, or tele-support (D2C, FMCG or startup experience is a plus). Strong communication skills in Hindi and English. Empathetic, calm, and a good listener — someone who puts the customer first. Confident in handling customer concerns and turning negative experiences into positive ones. Comfortable working with basic CRM tools, Excel/Sheets, and WhatsApp-based business platforms. Location: Saket, New Delhi Type: Full time Compensation: Competitive, based on experience Show more Show less
Company Description Freshly is on a mission to deliver everything fresh to your doorstep in minutes. Backed by some of India's most versatile VCs, founders, and angels, we’re redefining the quick supply chain for fruits, vegetables, and more. Our goal is to deliver consistent, high-quality fresh products at lightning speed, ensuring customer satisfaction and convenience. What You’ll Be Responsible For: Procurement and Inventory: Ordering produce on time and managing inventory efficiently Accounting and Reimbursements: Keeping daily records, managing accounts, and handling staff/vendor reimbursements Pricing Strategy: Assisting in pricing decisions based on market trends and internal margins Daily Coordination: Coordinating with vendors, delivery staff, and team members to ensure seamless operations Requirements: Graduate from any stream 1–2 years of work experience in operations, retail, or accounting Comfortable with Excel/Google Sheets and basic accounting tools Strong sense of ownership and eagerness to learn You Are Someone Who: Is organized, reliable, and proactive Has a go-getter attitude with a hands-on approach Enjoys working in a fast-paced, startup environment Location: Saket, New Delhi Salary: Based on experience plus incentives
About At Freshly, we’re on a mission to make buying fresh, high-quality fruits & vegetables as easy as opening your door. We run dark stores that handle everything from quality control to last-mile delivery — and the people who power these operations are the heart of our business. We’re looking for a Field Recruiter who will build and maintain a strong pipeline of delivery partners and store staff (pickers/packers), ensuring our operations run smoothly and our customers always get the Freshly experience. What you will do On-Ground Hiring: Source and recruit delivery partners and store manpower through field visits, local vendor networks, community contacts, training centers, and recruitment apps (Apna, WorkIndia, etc.). Bulk Hiring Drives: Organize and manage walk-in interviews, job fairs, and group hiring events to meet manpower targets quickly. Vendor & Partner Coordination: Work with local agencies, vendors, and referral networks to keep a steady pipeline of candidates. Training & Onboarding: Support in conducting on-the-job training for delivery partners and store staff on Freshly’s SOPs, customer service expectations, and safety protocols. Retention & Engagement: Help reduce attrition by maintaining strong relationships with new hires, addressing grievances, and ensuring smooth integration into operations. Workforce Planning: Coordinate with store managers and operations teams to understand manpower requirements and plan hiring accordingly. Field Travel: Be on the ground 4–5 days a week to actively source, interview, and onboard candidates in various localities. What we’re looking for 1–5 years of experience in blue-collar recruitment, logistics hiring, or last-mile operations. Strong local network in and around Gurgaon for sourcing manpower. Excellent communication in Hindi (and local dialects); basic English preferred. Comfort with basic tech tools — WhatsApp, Google Forms, Excel. High energy, target-driven mindset, and ability to solve on-ground challenges quickly. Ability to work independently in the field and adapt to fast-paced operational needs. Important details Type of Role: Field-intensive (5-6 days/week on-ground) Industries You May Have Worked In: Logistics, e-commerce, quick commerce, delivery platforms, manpower agencies. Location: Gurgaon If you’re passionate about building strong on-ground teams and want to be part of a brand that’s redefining fresh produce retail in India, apply now.
About Freshly At Freshly, we believe fresh, high-quality fruits & vegetables should be as easy to buy as opening your door. We’re building the most trusted fresh produce brand by making the best-quality produce available to you in minutes — with live images, weights, and ripeness tags before you order. We want our customers to spend time enjoying their food, not worrying about sourcing it. Using a backbone of technology, quality control, and customer insights, we operate dark stores designed for last-mile freshness, delivering produce within minutes. We are already transforming how fruits & vegetables are bought in top residential communities — and our ambition is to be the #1 fresh produce brand in India in the next five years. What you will do Manage Dark Store Operations: Oversee the daily operations of the store, ensuring accurate quality checks, efficient inventory flow, order processing, and timely fulfillment. Inventory & Freshness Management: Maintain optimal stock levels, ensure minimal wastage, and manage ripening/storage processes to guarantee product quality. Team Leadership: Lead, train, and motivate store teams to meet operational targets, quality standards, and customer satisfaction goals. Scheduling & Staffing: Create and manage staff schedules to ensure coverage during peak hours while keeping labor costs optimized. Customer Satisfaction: Ensure high order accuracy and fresh quality in every delivery through effective coordination with last-mile partners. Process Optimization: Continuously analyze operational metrics to identify improvement opportunities and implement best practices. Compliance & Safety: Ensure all operations follow Freshly’s quality protocols, health and safety standards, and regulatory requirements. What we’re looking for Bachelor’s degree or equivalent qualification. 3–6 years of experience in e-commerce, F&V retail, logistics, or supply chain management — preferably in quick commerce or fast-paced retail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Strong analytical and problem-solving skills with a focus on data-driven decisions. Excellent communication and team leadership skills. Proven ability to manage high-performance teams and drive operational excellence.
About Freshly At Freshly, we believe fresh, high-quality fruits & vegetables should be as easy to buy as opening your door. Were building the most trusted fresh produce brand by making the best-quality produce available to you in minutes with live images, weights, and ripeness tags before you order. We want our customers to spend time enjoying their food, not worrying about sourcing it. Using a backbone of technology, quality control, and customer insights, we operate dark stores designed for last-mile freshness, delivering produce within minutes. We are already transforming how fruits & vegetables are bought in top residential communities and our ambition is to be the #1 fresh produce brand in India in the next five years. What you will do Manage Dark Store Operations: Oversee the daily operations of the store, ensuring accurate quality checks, efficient inventory flow, order processing, and timely fulfillment. Inventory & Freshness Management: Maintain optimal stock levels, ensure minimal wastage, and manage ripening/storage processes to guarantee product quality. Team Leadership: Lead, train, and motivate store teams to meet operational targets, quality standards, and customer satisfaction goals. Scheduling & Staffing: Create and manage staff schedules to ensure coverage during peak hours while keeping labor costs optimized. Customer Satisfaction: Ensure high order accuracy and fresh quality in every delivery through effective coordination with last-mile partners. Process Optimization: Continuously analyze operational metrics to identify improvement opportunities and implement best practices. Compliance & Safety: Ensure all operations follow Freshlys quality protocols, health and safety standards, and regulatory requirements. What were looking for Bachelors degree or equivalent qualification. 36 years of experience in e-commerce, F&V retail, logistics, or supply chain management preferably in quick commerce or fast-paced retail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Strong analytical and problem-solving skills with a focus on data-driven decisions. Excellent communication and team leadership skills. Proven ability to manage high-performance teams and drive operational excellence. Show more Show less
About Freshly At Freshly, we believe fresh, high-quality fruits & vegetables should be as easy to buy as opening your door. We’re building the most trusted fresh produce brand by making the best-quality produce available to you in minutes — with live images, weights, and ripeness tags before you order. We want our customers to spend time enjoying their food, not worrying about sourcing it. Using a backbone of technology, quality control, and customer insights, we operate dark stores designed for last-mile freshness, delivering produce within minutes. We are already transforming how fruits & vegetables are bought in top residential communities — and our ambition is to be the #1 fresh produce brand in India in the next five years. What you will do Manage Dark Store Operations: Oversee the daily operations of the store, ensuring accurate quality checks, efficient inventory flow, order processing, and timely fulfillment. Inventory & Freshness Management: Maintain optimal stock levels, ensure minimal wastage, and manage ripening/storage processes to guarantee product quality. Team Leadership: Lead, train, and motivate store teams to meet operational targets, quality standards, and customer satisfaction goals. Scheduling & Staffing: Create and manage staff schedules to ensure coverage during peak hours while keeping labor costs optimized. Customer Satisfaction: Ensure high order accuracy and fresh quality in every delivery through effective coordination with last-mile partners. Process Optimization: Continuously analyze operational metrics to identify improvement opportunities and implement best practices. Compliance & Safety: Ensure all operations follow Freshly’s quality protocols, health and safety standards, and regulatory requirements. What we’re looking for Bachelor’s degree or equivalent qualification. 1–5 years of experience in e-commerce, F&V retail, logistics, or supply chain management — preferably in quick commerce or fast-paced retail. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Strong analytical and problem-solving skills with a focus on data-driven decisions. Excellent communication and team leadership skills. Proven ability to manage high-performance teams and drive operational excellence.