Posted:3 days ago| Platform: Shine logo

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Skills Required

communication skills adaptability time problem-solving management/organization leadership/supervision

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities
    • Staff Management:

       Supervising, training, scheduling, motivating, hiring, and providing feedback to team members.
    • Operations:

       Overseeing daily tasks, ensuring workflow efficiency, managing budgets, controlling inventory, and enforcing company policies.

 

  • Customer Service:

     Handling escalated customer complaints, resolving issues, and ensuring high service standards.
  • Administrative Duties:

     Assisting with record-keeping, reports, resource allocation, and coordinating meetings.
  • Leadership:

     Acting as a point of contact, stepping in for the manager, and driving team initiatives.
     

 

  Essential Skills & Qualifications
  • Skills:

     Leadership, communication, problem-solving, multitasking, interpersonal skills, attention to detail, and analytical abilities.
  • Experience:

     Previous supervisory or similar roles.
  • Education:

     High school diploma minimum, with degrees in business or related fields often preferred.
     
  Typical Duties in Different Contexts
  • Retail:

     Managing store appearance, merchandising, and stock.
  • Office/Corporate:

     Handling office supplies, administrative support, and ensuring procedural compliance.
  • Hospitality:

     Ensuring cleanliness, organization, and high-quality guest experiences.
     

 

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